Eufy RoboVac 11S (T2108) User Manual
For FAQs and more information, please visit: www.eufylife.com
Table of Contents
- Safety Precautions
- About RoboVac
- Package Contents
- RoboVac Parts Identification
- LED Indicators
- RoboVac Operating Instructions
- Precautions for Use
- Preparation
- RoboVac Charging Method
- Starting/Pausing Cleaning
- Selecting Cleaning Modes
- Setting Time and Cleaning Schedule
- Body Cleaning and Maintenance
- Dustbin and Filter Cleaning Method
- Main Brush Cleaning Method
- Side Brush Cleaning Method
- Side Brush Replacement
- Sensor and Charging Contact Cleaning Method
- Rolling Wheel Cleaning
- Troubleshooting
- Product Specifications
- Customer Service
1. Safety Precautions
To prevent personal injury or property damage, please read the safety instructions carefully before setting up, using, or maintaining this product. Keep this manual handy for future reference.
About Warning Symbols
This is a warning symbol. It warns of situations that could lead to death, serious injury, or property damage.
- Always supervise children to ensure they do not play with this product.
- Do not allow children to use this product if the adult supervision is not adequate.
- Use only the included AC adapter for charging.
- When charging the battery, use only the included AC adapter and charging station.
- Remove the battery from the product before discarding it. To remove the battery, first loosen the screws with a screwdriver to remove the battery cover, then remove the battery.
- Dispose of used batteries by wrapping them in a plastic bag and following local environmental regulations.
- The AC adapter cable cannot be replaced. If the cable is damaged, the AC adapter itself must be discarded.
- This product is for indoor use only.
- This product is not a toy. Do not sit or stand on the device. Supervise children and pets when the product is in use.
- Store and use the product at room temperature only.
- Clean the product with a damp cloth.
- Do not use the product on flammable materials or objects emitting smoke.
- Do not use the product to vacuum bleach, paint, or any other chemical products or liquids.
- Before using the product, clear the floor of clothing, scattered papers, cords, curtains, power cords, and other fragile items. If RoboVac passes over a power cord or pulls it, objects on tables or shelves may fall.
- If you wish to clean a room that includes a balcony, ensure you place barriers to prevent access to the balcony.
- Do not place anything on top of the product.
- The product moves automatically. Be careful when walking in the area where the product is operating to avoid stepping on it.
- Do not use the product in rooms where power outlets are exposed on the floor.
- Do not expose the electronic parts of the product, the built-in battery, or the charging station to the outside. There are no user-serviceable parts.
- Do not use the product on waxed floors or floors with significant unevenness, as this may damage the floor or the product itself. Use only on hard floors or carpets with short pile.
- While this product is designed to clean floor surfaces without scratching, for safety, it is recommended to test it in a small area first to ensure it does not cause scratches before cleaning the entire room.
Caution
Regarding the symbols on the product and packaging: When disposing of batteries or electronic equipment, separate them by component according to local regulations. Contact your local authorities for disposal methods. Disposing of electrical appliances in landfills or garbage dumps can lead to harmful substances leaching into groundwater, causing environmental pollution and harm to human and other living organisms. When replacing old products with new ones, retailers may be legally obligated to offer free collection of old products.
2. About RoboVac
Package Contents
- RoboVac 11S
- Charging Station
- Remote Control (Requires 2 AAA batteries)
- AC Adapter
- Cleaning Brush
- Spare Side Brushes (x2)
- Spare High-Efficiency Filter
- Spare Foam Filter
- User Manual
RoboVac Parts Identification
Top and Side View
- Auto Mode Start/Stop Button
- Bumper
- Dustbin
- Infrared Sensor
- Dustbin Release Button
Bottom View
- Charging Contacts
- Battery Compartment
- Brush Guard
- Rolling Brush
- Power Switch (On/Off)
- Anti-drop Sensors
- Rolling Wheel
- Side Brush
- Wheel
- Dustbin
3. RoboVac Operating Instructions
Precautions for Use
Ensure that cords and small items that RoboVac could get tangled in are removed from the floor.
When using rugs with tassels, fold the tassels underneath to prevent RoboVac from getting entangled. Do not use on carpets with deep pile or shag. This may cause RoboVac to malfunction.
To prevent RoboVac from getting stuck, do not use it in spaces less than 73mm high. If necessary, place physical barriers to prevent access to areas where problems may occur.
Do not use RoboVac in wet areas.
RoboVac can overcome obstacles up to approximately 16mm high, but please remove obstacles whenever possible.
The anti-drop sensors on RoboVac are designed to prevent it from falling down stairs. However, these sensors may not function properly if the sensor light reflects off the floor surface, if the floor color is very dark, or if the floor itself is dirty. In areas where RoboVac might fall, use physical barriers to prevent falls.
Use physical barriers to prevent RoboVac from entering areas where hazards may occur, such as near open flames.
Preparation
- Attach the side brushes before use.
- Turn on the main power switch on the bottom of RoboVac.
- Remove the sticker and foam block near the main power switch and bumper before use.
- Place the charging station against a wall on a hard, level surface.
- Clear the area around the charging station: 1m (3ft) on both sides and 2m (6ft) in front.
- Connect the AC adapter to the charging station's power port and plug the other end into a wall outlet. The LED indicator on the charging station will light up white when connected to AC power.
- Place the charging station in a location easily accessible by RoboVac. It is recommended to place it on a hard floor along a wall, not on a carpet or rug.
- Keep the charging station plugged in at all times. If it is not plugged in, RoboVac cannot return to the charging station automatically.
RoboVac Charging Method
- RoboVac has a built-in battery. Please fully charge it before first use.
- RoboVac will automatically return to the charging station when cleaning is complete or when the battery is low.
- Method 1: Align RoboVac's charging contacts with the charging contacts on the charging station and place it on the station.
- Method 2: Press the button on the remote control to return RoboVac to the charging station.
If you will not be using RoboVac for an extended period, turn off the power switch. To prolong battery life, charge the unit at least once every 6 months.
Starting/Pausing Cleaning
Before use, ensure the main power switch on the bottom of RoboVac is turned ON.
- Press the AUTO button on RoboVac or the START button on the remote control to begin cleaning in Auto Mode.
- Press the AUTO button on RoboVac or the START/STOP button on the remote control to pause cleaning.
Selecting Cleaning Modes
1. Auto Mode
RoboVac cleans until it is finished, optimizing its path by selecting other cleaning modes as needed. Auto Mode is the most commonly used cleaning mode.
Press the AUTO button on RoboVac or the START button on the remote control to start cleaning.
BoostIQ™ Feature
When BoostIQ™ is enabled, RoboVac will automatically increase suction power when it determines that stronger suction is needed for optimal cleaning. While the BoostIQ™ feature may increase operating noise, it can shorten cleaning time. It is ideal for cleaning thick carpets or areas with a lot of debris. If the operating noise with BoostIQ™ enabled is a concern, you can disable this feature.
When using Auto Mode or Single Room Mode, you can adjust the suction power by repeatedly pressing the button on the remote control. The corresponding icon will appear on the remote control display.
Icon | Suction Setting | Description |
---|---|---|
Standard | Standard | Standard suction power |
BoostIQ™ | Standard and higher suction power | Automatically switches between standard and higher suction power (default setting) |
Max | Maximum | Maximum suction power |
The next time you use Auto Mode or Single Room Mode, RoboVac will start cleaning with the last selected suction power.
2. Spot Mode
RoboVac intensively cleans a specific area in a circular pattern. It is ideal for cleaning areas where dust and debris are concentrated. RoboVac will stop cleaning after 2 minutes in Spot Mode.
Press the button on the remote control to start cleaning in Spot Mode.
3. Edge Mode
RoboVac slows down to ensure thorough cleaning along walls when it detects them. RoboVac will clean for 20 minutes and then return to the charging station in Edge Mode.
Press the button on the remote control to start cleaning in Edge Mode.
4. Single Room Mode
RoboVac intensively cleans a single room and stops after 30 minutes of cleaning. Select this mode when you need to clean only one room. Close the door to prevent RoboVac from leaving the room.
Press the button on the remote control to start cleaning in Single Room Mode.
5. Manual Mode
You can control RoboVac to clean specific locations by operating the directional buttons on the remote control.
Move backwards
Turn left
Turn right
Move forwards
Press the button
Setting Time and Cleaning Schedule
Setting the Time
Before setting a cleaning schedule, ensure the time is correctly set according to your local time zone.
- Ensure the main power switch on the bottom of RoboVac is turned ON.
- Press the button on the remote control. The time will flash on the display.
- Use the AV buttons to set the hour and minute.
- Press the button or the button to save the settings. RoboVac will beep once to confirm that the time has been set.
To set the cleaning schedule correctly, ensure RoboVac's power is turned ON. RoboVac will beep when the cleaning schedule is set.
Setting the Cleaning Schedule
You can set a preferred time for RoboVac to start cleaning automatically. To cancel a cleaning schedule, press and hold the button for 3 seconds until RoboVac beeps twice and the indicator disappears.
Note: Before setting a cleaning schedule, ensure the time is correctly set according to your local time zone. Refer to "Setting the Time" for time setting instructions.
4. Body Cleaning and Maintenance
To maintain optimal performance, clean and maintain your RoboVac regularly by following the steps below. The frequency of cleaning and parts replacement depends on your usage.
Recommended Cleaning / Parts Replacement Frequency:
RoboVac Part | Cleaning Frequency | Replacement Frequency |
---|---|---|
Dustbin | After each use | - |
Filter | Once a week | Every 2 months |
Main Brush | Once a week | Every 6-12 months |
Side Brush | Once a month | Every 3-6 months (or when visibly dirty) |
Sensors | Once a month | - |
Charging Contacts | Once a month | - |
Rolling Wheel | Once a month | - |
Dustbin and Filter Cleaning Method
- Press the dustbin release button and remove the dustbin.
- Open the dustbin and empty it.
- Pull the hook as shown in the diagram to remove the pre-filter.
- Remove the foam filter and the high-efficiency filter.
- Clean the dustbin and filters with a vacuum cleaner or cleaning brush.
- Place the filters and pre-filter back into the dustbin and close it.
- Attach the dustbin back to the RoboVac body.
The dustbin, pre-filter, and foam filter can be washed with water. After washing, allow them to air dry completely before reassembling. The high-efficiency filter cannot be washed with water. If it gets wet, it may be damaged and reduce suction power.
Main Brush Cleaning Method
- As shown in the image, pull the release tabs and lift the brush guard.
- Remove the main brush.
- Clean the main brush using the cleaning brush or a vacuum cleaner.
- Reinstall the main brush by aligning the protruding part and pressing down until it clicks into place.
- Press down the brush guard until it clicks into place to close it.
Side Brush Cleaning Method
Hair and other debris can get tangled in the side brushes, so clean them regularly.
- Remove the side brush.
- Carefully remove any hair or debris between the RoboVac body and the side brush.
- Use a damp cloth to wipe away dirt and gently reshape the brush.
Ensure side brushes are completely dry before use.
Side Brush Replacement
If the side brushes become bent or damaged after some use, replace them following the steps below. Remove the old side brush and attach a new brush in the correct position.
Sensor and Charging Contact Cleaning Method
To maintain optimal performance of each function, regularly clean the anti-drop sensors and charging contacts.
- Use a cloth or cleaning brush to remove dust from the anti-drop sensors and charging contacts.
Rolling Wheel Cleaning
Hair and dust can easily get tangled in the rolling wheels. Clean the rolling wheels regularly as needed.
- Remove the wheel.
- Remove any hair or debris tangled in the rolling wheel.
- Reinstall the rolling wheel in its original position and push down until it clicks into place.
The rolling wheels can be cleaned with water. Ensure the rolling wheels are completely dry before use.
5. Troubleshooting
Problem | Solution |
---|---|
Main brush does not rotate. |
|
RoboVac does not move or its movement path is abnormal. |
|
Remote control is unresponsive. |
|
RoboVac stops suddenly. |
|
Cleaning schedule cannot be set. |
|
Suction power is weak. |
|
RoboVac cannot be charged. |
|
RoboVac cannot return to the charging station. |
|
Troubleshooting Error Beeps
When RoboVac encounters an error, it will emit a series of long and short beeps and the red indicator light will flash or remain lit.
Red Indicator Flashing
Error Beep | Cause | Solution |
---|---|---|
2 Beeps | RoboVac's bumper is stuck. |
|
3 Beeps | RoboVac's anti-drop sensors are dirty. |
|
4 Beeps | RoboVac is stuck in a gap on the stairs and cannot return. |
|
4 Beeps | Battery level is low. |
|
Red Indicator Lit
Error Beep | Cause | Solution |
---|---|---|
1 Beep | The left or right wheel is not rotating. |
|
2 Beeps | RoboVac's side brush is not rotating. |
|
3 Beeps | RoboVac's suction fan is not rotating. |
|
4 Beeps | RoboVac's main brush is not rotating. |
|
6. Product Specifications
Item | Specification |
---|---|
Model | T2108 |
Input | 19 V 0.6 A |
Battery Voltage | DC 14.4 V |
Power Consumption | 25 W |
Battery Type | Li-ion 2600 mAh |
Dustbin Capacity | 0.6 L |
Cleaning Time | Max 100 minutes |
Charging Time | Approx. 300-360 minutes |
Input | 19 V 0.6 A |
Output | 19 V 0.6 A |
7. Customer Service
- 18-Month Warranty
- Technical Support
- Email: support@eufylife.com
- Customer Support:
- (US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
- (UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
- (DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
- (China) +86 400 0550036 Mon-Fri 9:00 - 17:30
- (Japan) +81 0344557823 Mon-Fri 9:00 - 17:00
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