Winco Commercial Heated & Humidified Holding Display Merchandiser

Product Overview

This manual provides operating instructions for the Winco Commercial Single & Double Door Heated & Humidified Holding Display Merchandisers, models EDM-1K (Single Door) and EDM-1PT (Double Door).

The units are ETL Listed and Sanitation Listed.

California Customers: WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Specifications

Before operating any equipment, read and familiarize yourself with these use and safety instructions.

Congratulations on your purchase of this WINCO commercial equipment. WINCO takes pride in the quality of its products. When used as intended and with proper care and maintenance, you will experience years of reliable operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this manual carefully. It's important to save these instructions for future reference.

Important Information & Safety

For Future Reference

Please complete the following information and retain this manual for the life of the equipment. This information is required for Warranty Service and/or parts.

Model Number: _________________________ Serial Number: _________________________ Date Purchased: _________________________

Introduction

Congratulations on the purchase of your WINCO® equipment. Please take the time to carefully read through this manual to ensure the unit is operated and maintained properly, to ensure the best possible performance from this product for many years.

WINCO will not accept liability if:

• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the equipment.
• Non-original spare parts are used.
• The machine has not been handled and cleaned correctly.
• There is any use damage to the unit.

Immediately Inspect for Shipping Damage

All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If equipment is received damaged, either apparent or concealed, a claim must be made with the delivering carrier.

1. Apparent damage or loss must be noted on the freight bill at the time of delivery. It must then be signed by the carrier representative (Driver). If this is not done, the carrier may refuse the claim. The carrier can supply the necessary forms.
2. If concealed damage or loss is not apparent until after equipment is uncrated, a request for inspection must be made to the carrier within 15 days. The carrier should arrange an inspection. Be certain to keep all contents and packaging material.

Important Safeguards

To ensure safe installation and operation, please carefully read and understand the following statements. Unless the operator is adequately trained and supervised, there is a possibility of serious injury. Owners of this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.

Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and supervised, and have read and understood this manual.

Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of this equipment.

If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an experienced supervisor or contact Winco® for assistance.

Warnings

This manual contains a number of precautions to follow to help promote safe use of this equipment.

Additional Safeguards

These instructions should be followed at all times. Failure to follow these instructions could result in injury to yourself and others.

TO REDUCE RISK OF INJURY OR DAMAGE TO THE UNIT:

1. Read this manual thoroughly before installation and operation. DO NOT proceed with installation and operation if you have any questions or do not understand anything in this manual. Contact your representative or the manufacturer first.
2. DO NOT touch any surfaces that may be hot.
3. Unplug from outlet when not in use prior to installing or removing parts and before cleaning. Allow for the device to cool first before handling.
4. To protect against the risk of electrical shock, do not immerse the appliance, cord or plug in water, or other liquids.

   ⚠️ Electrical Shock Hazard

   Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock.

   Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

   Do not use unit if power cord is damaged or has been modified.

5. DO NOT operate this device or any other electrical equipment with a damaged cord or plug, or after the unit malfunctions, is dropped or damaged in any manner. Return to the nearest WINCO Authorized Service Center for examination, repair and/or adjustment.
6. The use of accessory attachments not recommended by WINCO may cause fire, electric shock or injury.

   ⚠️ Fire Hazard.

   Correct installation precautions, procedures and regulations must be followed. Operation and safety training is necessary for all users of this equipment.

7. Not intended for outdoor installation.
8. DO NOT let the cord hang over the edge of a table or counter, or touch hot surfaces.
9. DO NOT place on / near a hot gas / electric burner, or heated oven.
10. This appliance should always be on a stable and steady countertop or table. Allow sufficient space around the cooking area. Never use the unit on/near low-heat-resistant materials (carpet, vinyl).
11. This appliance is not intended for use by individuals (including children) with reduced or impaired physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given proper supervision or instruction concerning the use of this appliance by a person responsible for their safety.
12. Any objects that are not intended for use with the appliance should not be in the unit or placed in between the rack wires.
13. Clean with caution - if a wet sponge or cloth is used to wipe spills on a hot cooking surface, exercise caution to avoid steam burns. NOTE: some cleaners may produce noxious flames when applied to a hot surface.
14. Do not store any item on top of this unit when in operation.
15. Never place materials such as paper, cardboard, plastic, etc. on or under this unit.
16. Proper connections and power supply are essential for efficient performance.
17. If an extension cord power-supply is used:
    1. The marked electrical rating of the extension cord should be rated the same or greater than the electrical rating of the unit.
    2. The cord should be located so that it does not drape over the counter/tabletop and can not be damaged or moved unintentionally.
18. The units are wired to be used with a standard 120V/AC receptacle and may be plugged into any convenient outlet.
19. The installation of the unit must conform to the NATIONAL ELECTRIC CODE, ALL LOCAL ELECTRIC CODES AND ORDINANCES, AND ALL THE LOCAL ELECTRICAL COMPANY RULES AND REGULATIONS. Additionally, we recommend a 4" spacing surrounding the unit in order to provide adequate ventilation.

Proper Grounding

This machine is provided with a three-pronged grounding plug. The outlet to which this plug is connected must be properly grounded. If the receptacle is not the proper grounding type, contact an electrician. DO NOT, under any circumstances, cut or remove the third ground prong from the power cord or use any adapter plug.

[Grounding Symbol] USE A GROUNDED OUTLET

[No Adaptor Symbol] DO NOT ADD AN ADAPTOR TO THE PLUG

Operation & Maintenance

Preparation (EDM-1PT)

1. Remove all the ties holding the shelves on the corners. Shelves may be installed in a flat or slant position.

Note: Please keep the Motor Switch in the "off" position when using flat shelves.

Operation

1. Plug in the power cord and turn on the power.

NOTE: "LO H2O" will flash on the display until water has been added to the water tank.

Change Temperature Display (Fahrenheit/Celsius)

1. Remove the top cover (refer to Figure A in original document) by unscrewing the Phillips Head screws.

2. Remove the cover on the rear digital display (refer to Figure B) by unscrewing the Phillips Head screws to expose the circuit board (refer to Figure C).

3. Move dip switch 1 (refer to Figure D) to either the "ON" position for Celsius or to the "1" position for Fahrenheit.

4. Reinstall the rear cover, then the top cover.

Set Air Temperature

1. Press the air temperature button; the display will show “tSP”. It will then show the adjustable temperature.

2. Use the UP / DOWN arrow keys to select the desired air temperature from 89°F to 194°F (30°C to 90°C).

3. Wait 15 seconds; the number will be stored, and the display will return to the current temperature.

Set Humidity

1. Fill the water reservoir tank with 1 gallon (4 Quarts) of DISTILLED WATER or PURIFIED WATER ONLY.

NOTE: Product failure due to limescale or sediment buildup is not covered under warranty.

2. Refill water as needed for desired humidity. A full tank should last 3-6 hours depending on use.

3. Press the humidity button two times for the display screen to show “hSP”. The display will then show adjustable humidity.

4. Use the UP / DOWN arrow keys to select between 1 (Least humid) and 5 (Most humid).

5. Wait 15 seconds; the number will be stored, and the display will return to the current air temperature.

NOTE: The unit controller will default to the last temperature/humidity setting upon start up.

Food Placement

EDM-1K

1. Once preheated, open the door. The round rack will stop rotating and can then be manually turned as needed for access.

2. Place food product (e.g., pizza, pretzels, etc.) on any/all of the four tiers on the round rack or optional flat rack.

EDM-1PT

1. Once preheated, open the door.

2. Place food product (e.g., pizza, pretzels, etc.) on any/all of the flat rack or optional round rack.

Removing the Round Rack (EDM-1K)

Tools needed: Philips Head Screwdriver

1. Clean any food off the rack.
2. Unscrew the bolt at the top of the rack to disengage it from the clutch assembly using a screwdriver.
3. Place the nut and bolt aside for safe keeping.
4. Push the rack slightly upward to free it from the bottom center alignment guide.
5. Tilt the round rack toward the door opening and remove it from the unit.

[Diagram Description: Shows the round rack with a central bolt and clutch mechanism, illustrating the removal process.]

Adjusting the Shelves (EDM-1PT)

1. Remove shelves and clips from the unit.
2. Attach the shelf clips onto the desired position and lock onto the upright by pushing down.
3. Install the shelf onto the shelf clips.

[Diagram Description: Shows close-ups of shelf clips being attached to the unit's uprights and a shelf being placed onto the clips.]

Draining the Unit

NOTE: Drain the unit before moving it to a new location.

1. Remove all food and debris from the interior of the unit.
2. Remove the rack from the unit (See Removing Round Rack).
3. Place a bucket/bowl to catch the water, under the drain located inside the top cabinet.
4. Turn the drain handle a half turn and allow the unit to empty.
5. Close the drain before adding new water (distilled or purified water only).
6. Cleaning solution may be run through the water tank. Excess water is needed to flush the cleaning solution through the line and tank until water flows clear (See Cleaning Instructions).

Cleaning, Care & Maintenance

To maintain the appearance and increase the service life, clean the heated merchandiser daily. Clean all surfaces before using the appliance. Also clean after each day's operation; however, the unit may require more frequent cleaning, depending on the volume of production.

• Switch power off and disconnect from the outlet before cleaning.
• Unplug the unit when not in operation.
• Allow merchandiser to cool before attempting to clean.
• The interior of the heated display merchandiser should be cleaned periodically with warm, soapy water and a soft cloth.
• The exterior of the unit may be cleaned by carefully wiping with a damp cloth. Glass cleaner can be used on the glass.
• The rack is removable for easy cleaning.
• DO NOT immerse the unit in water.
• DO NOT clean with a pressure washer.

WARNING: The interior of the unit will be hot after use. Exercise caution when handling cooking utensils, cookware / pans.

NOTE: Proper cleaning instructions must be followed, otherwise operation of the unit may be seriously impaired. Do not wash parts in an automatic dishwasher.

Removing Lime/Mineral Deposits

NOTE: The amount of sediment content in the water determines how often it will be necessary to delime.

1. Switch the power to OFF and unplug the power cord. Allow the unit to cool.
2. After the unit has cooled, drain the unit.
3. Fill the water reservoir with a mixture of 70% water and 30% white vinegar only.
4. Plug in and turn the unit on.
5. Set both the air temperature and humidity to their highest settings and allow it to run for 30 minutes.
6. Switch the power OFF and unplug the power cord again, allow to cool.
7. Drain the unit to empty the deliming solution from the reservoir.
8. Continue to fill and drain the water reservoir with clean water until the deliming solution is rinsed through and the reservoir is clean.
9. Replace the rack.
10. Plug the unit in and fill reservoir with 1 gal (4 Qts) of DISTILLED WATER or PURIFIED WATER ONLY.

Safety Precautions

Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of all precautions. Accidents and problems can result from a failure to follow fundamental rules and precautions.

• A WINCO® Approved Recommended Qualified Service Technician should carry out repairs if necessary. Do not remove any components or service panels on this product.
• Before handling, allow the equipment to cool after use.
• Before cleaning, switch off power and disconnect power cord from the outlet.
• Do not immerse unit in water or use hose to clean.
• If the power cord is damaged, it must be replaced by a WINCO® Approved Recommended Qualified Service Technician in order to avoid a hazard.

THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.

Food Holding Guide

HEAT & HUMIDITY CONTROLLED AIRFLOW KEEPS HOT FOODS FRESHER LONGER

The air flow pattern of the EDM-1K and EDM-1PT by Winco® is designed to maintain consistent temperature and humidity around the food without drying, and enable the merchandiser to recover temperature quickly after opening/closing the door.

NOTE: All times and settings are recommendations only and may vary depending on product preparation, cooking time, and internal food temperature.

Troubleshooting

If your WINCO commercial equipment does not operate, please check the following prior to placing a service call.

Error Codes

Service & Diagrams

Service Note: THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.

Parts protected by the manufacturer or its agent are not to be adjusted by the installer, unless the installer is an authorized service agent. If you have any questions or problems, DO NOT send the unit to WINCO® without first contacting our customer service department. See "Limited Warranty" on www.wincous.com for details.

Electrical Diagram

MODELS: EDM-1K AND EDM-1PT

[Diagram Description: The electrical diagram illustrates the flow of power from the 110-120V~ 60Hz input through switches (Power, Lamp, Microswitch, Rotary) to a Transformer. The transformer powers a Digital Temperature Controller, which manages Air and Water heating elements, a Fan Motor, and a Decelerating Motor. Safety components like Thermo Fuses and Thermo Snap Discs (125°C, 150°C) are included in the circuit. The diagram is intended for qualified electricians.]

Exploded View

MODEL: EDM-1K AND EDM-1PT

[Diagram Description: The exploded view shows all components of the EDM-1K and EDM-1PT models disassembled. It illustrates the frame, panels, heating elements, motors, control board, shelves, racks, and various hardware. Each part is numbered for reference in the Parts List.]

Parts List

MODELS: EDM-1K AND EDM-1PT

SCAN TO ORDER PARTS

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Please keep this manual in a safe place for future use!