The CLARITY Adjustable Bed Frame

Table of Contents

• Safety Precautions
• Parts List
• Installation Guide
• Hand Control Operation Guide
• Pairing Guide to Synchronize Two Beds
• Troubleshooting
• Warranty & Registration

Safety Precautions

ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.

Electrical Safety

• Always unplug the adjustable bed frame from the electrical outlet before cleaning or maintenance.
• To disconnect safely, ensure all controls are in the off position before removing the plug.
• Keep the power cord away from heated surfaces.
• Keep air openings free of lint, hair, and other debris. Never operate when air openings are blocked.
• Never drop or insert any object into any opening.
• Use only indoors.
• Cease use and contact the Adjustable Bed base center for repair if: (1) it has a damaged cord or plug, (2) it is not working properly, (3) it has been dropped or damaged, or (4) it has been dropped into water.

Grounding Safety

• To reduce the risk of electric shock, electrical fire, or faulty operation, this Adjustable Bed features a polarized plug meant for use only with a grounded electrical outlet.
• If the plug does not fit your outlet, contact a qualified electrician to install a properly grounded outlet.
• Failure to use a properly grounded outlet compromises this safety feature.
• Using adapters is not recommended unless the outlet is checked by a qualified electrician for proper grounding.
• Unauthorized modifications may void the electrical portion of your warranty.

Warranty Warning

• This bed requires no user maintenance.
• Opening or tampering with the control box, motors, or hand controls (except the battery compartment if equipped) will void the warranty.
• Only authorized personnel may conduct repairs or part replacement.

⚠️ FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE PROTECTOR (not supplied with this Adjustable Bed).

This Adjustable Bed is designed exclusively for in-home use.

HOSPITAL DISCLAIMER: It is NOT designed for hospital use and is NOT designed to meet hospital standards. Do not use this bed with TENT TYPE oxygen therapy equipment or use near explosive gases.

Important Safety Features

• Weight Fail-Safe Feature: If an overload of weight is placed on the head or foot mechanism, the control unit will automatically stop all functions. Functions will resume 30 seconds after excess weight is removed.

Weight Restrictions

Recommended weight limits:

• Twin/TXL/Split QN/Split CA King: 700 pounds
• King/CA King/QN/Full/FXL: 850 pounds

Safety Precautions (Continued)

Important Safety Features (Continued)

• Locking Caster Feature: If equipped with special locking casters, push down the safety latch on the caster to lock. Lift the safety latch to resume mobility. This prevents bed movement when casters are locked.
• For hard floor surfaces (hardwood, tile), it is strongly recommended to place rubber caster cups or carpet squares under the casters, even when locked, to prevent sliding. Casters will not roll when locked.

Radio Frequency Information

The radio frequency is 433.92 MHz.

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any change to the antenna or device could exceed RF exposure requirements and void the user's right to operate the device.

⚠️ CONSUMERS WITH PACEMAKERS

The optional vibrating feature may be misinterpreted by some pacemakers as movement or exercise. This is common with vibrating products and may or may not affect your pacemaker. Please consult your physician with any concerns.

Product Ratings

• Lift Motor Restrictions: Lift motors are not designed for continuous operation for more than three (3) minutes over a thirty (30) minute time period (approximately 10% duty cycle). Exceeding these limits may shorten product life and void the warranty.
• The bed structure supports the recommended weight when distributed evenly. Head and foot sections are not designed to individually support or lift this weight. Entering and exiting the bed in the flat or level position is recommended for optimal performance.
• Exceeding recommended weight restrictions could damage the adjustable bed and void the warranty.

⚠️ SMALL CHILDREN AND PETS WARNING

Immediately dispose of all packing materials as they pose a smother risk to small children and pets. Injury could occur if children or pets play on or under the bed. Do not allow children to operate this bed without adult supervision.

SAVE THESE INSTRUCTIONS!

Proper operation ensures the long life and durability of your Adjustable Bed. The manufacturer has tested and inspected this product prior to shipment.

Parts List

Before discarding packing materials, check the carton and verify all items are included:

• A. Remote Control (1)
• B. Mattress Retainer Bracket (1)
• C. Adjustable Bed Leg (6)
  *Only in TXL, SCK, and SQ models. TXL, F, FXL, SQ, SCK Models Have 4, K & CK Have 6.
• D. Velcro Leg Strap (1)
  *Optional: To avoid base separation. Only included with TXL, SCK, and SQ models.
• 2 AAA Batteries

Installation Guide

General Steps

• STEP 1: For safety, this should be performed by 2 people. Carefully lift the bed frame unit out of the shipping carton with the top side facing downward.
• STEP 2: Open the accessories box, take out the legs (C), and thread them clockwise into the threaded holes in the frame. Adjust leg height by twisting. ALL LEGS MUST BE ADJUSTED TO THE SAME HEIGHT.

Diagram Description (Head Section / Foot Section): Illustrates the legs being screwed into the base frame and adjusted for height. Emphasizes that all legs must be at the same height.

TIGHTEN THE LEGS SECURELY TO THE FRAME. DO NOT OVERTIGHTEN THE BED LEGS.

If the Clarity Adjustable Base is Not a King or a California King in Size, Skip Ahead to Step 5 Below.

• STEP 3: With the adjustable base upside down, lift and place the foot section cleats (A) over the frame stem peg (B) on the head section, inserting (B) into (A). Next, insert steel pin (C) into the cleat hole to ensure stable assembly.
• STEP 4: Insert the foot motor's red plug into the control box. Refer to Figure A.
• STEP 5: Remove and extend the power cord from the frame. Important! MAKE SURE POWER CORDS DO NOT OBSTRUCT ANY ADJUSTABLE BED MECHANISMS.
• Note: For optimal safety, a surge protector should be used (not supplied).
• STEP 6: Remove plastic wrapping from the base frame.
• STEP 7: Carefully rotate the base frame over so the top side faces upward. Avoid resting the frame on its side, as the weight may damage the legs.
• STEP 8: Plug the power cord into a grounded electrical outlet.
• STEP 9: Install batteries in the hand unit. If it's a wired unit, no batteries are needed. Test all functions on the hand control. If the bed does not work, refer to Troubleshooting on page 8.
• STEP 10: Return the bed to a flat or level position.

Figure A Description: Shows the connection of the motor's red plug to the control box.

Installation Guide (Continued)

IMPORTANT NOTES:

Failure to follow installation steps could result in damage. Position the bottom of the headboard cross member no more than 3 inches (76.2 mm) between the headboard and the top of the mattress.

This model does not include a headboard bracket kit. It can be purchased separately from your authorized retailer.

STEP 11. Attaching the "Quick-Slide" Mattress Retainer Bracket

Fasten the "Quick-Slide" mattress retainer bracket (B) to the foot of the bed base using the illustrated "Quick-Slide" method. No tools or screws are required. Position the open ends of the bracket aligned with the "Loop" Retainer Anchors on the base surface. Slide the bracket forward, allowing the open ends to glide into the loop.

If a Headboard Is To Be Installed, Proceed to Step 12 or Step 13.

STEP 12. Assemble The Headboard Bracket for Sizes Twin, Twin XL, Full, Full XL, Queen, Split Queen & Split CA King

1. Use the hand control to elevate the head of the bed to access the frame.
2. Slide the inner headboard bracket (D) into the C-channel frame, ensuring the bracket opening and C-channel opening face each other to create a box shape. Insert a retainer bolt (G) with a 5/16 inch washer (I) through a predrilled hole in the C-channel frame and the inner headboard bracket. Tighten with a 5/16 inch washer (I) and 5/16 inch nut (J). Repeat on the other side.
3. Place the open side of the outer headboard bracket (E) onto the exposed square tube of the inner headboard bracket (D) for a tight fit. Insert a retainer bolt (G) with a 5/16 inch washer (I) into the outer headboard bracket (E) and through the inner headboard bracket (D). Hand tighten with a 5/16 inch washer (I) and a 5/16 inch nut (J). Leave loose enough for adjusting. Repeat on the other side.
4. Ensure there is a space of 1.5 (38.1 mm) to 2 inches (50.8 mm) between the edge of the bed base and the headboard brackets.
5. Securely fasten the headboard bolts (not included) to the end of the headboard bracket assembly.
6. Measure the distance from the center of one mounting hole in the headboard to the center of the other.
7. Measure the distance from the center of one mounting hole in the headboard bracket assembly to the center of the other.
8. If adjustment is needed, unscrew the bolts holding the outer headboard brackets, move them as necessary, and securely tighten.

Velcro Leg Straps* (Optional: To avoid Base Separation)

To help prevent separation when using King Size (2 TXL), California King Size (2 SCK), or Split Queen Size (2 SQ) beds, use the enclosed Velcro Straps. Simply wrap the legs together (front & back) tightly. Fastening the straps helps prevent movement and maintain stability.

Installation Guide (Continued)

STEP 13. Assemble The Headboard Bracket for Sizes California King & King.

1. Use the hand control to elevate the head of the bed to access the frame.
2. Slide the inner headboard bracket (A3) horizontally with the "C" opening facing down under the Crossbar. Position Bracket (A3) in the guide peg on the bottom of the Crossbar. Insert a headboard bolt (A5) with a 5/16 inch washer (A8) through the pre-drilled hole in the Crossbar and into the pre-drilled slotted hole in the "C" channel Inner Headboard Bracket. Tighten with a 5/16 inch washer (A8) and 5/16 inch nut (A9). Repeat on the other side.
3. Place the open side of the outer headboard bracket (A4) onto the exposed square tube of the inner headboard bracket (A3) for a tight fit. Insert a retainer bolt (A5) with a 5/16 inch washer (A8) into the outer headboard bracket (A4) and through the inner headboard bracket (A3). Hand tighten with a 5/16 inch washer (A8) and a 5/16 inch nut (A9). Leave loose enough for adjusting. Repeat on the other side.
4. Ensure there is a space of 1.5 (38.1 mm) to 2 inches (50.8 mm) between the edge of the bed base and the headboard brackets.
5. Securely fasten the headboard bolts (not included) to the end of the headboard bracket assembly.
6. Measure the distance from the center of one mounting hole in the headboard to the center of the other.
7. Measure the distance from the center of one mounting hole in the headboard bracket assembly to the center of the other.
8. If adjustment is needed, unscrew the bolts holding the outer headboard brackets, move them as necessary, and securely tighten.

STEP 14: Place your mattress on the adjustable bed frame surface. Your adjustable bed and headboard installation is now complete. If the bed comes with a programming option, refer to the Hand Control Guide for more information.

Wireless Hand Remote Operation

The remote control allows for adjustment of the head and foot sections of your adjustable bed.

• A. Raises the Head of the Bed
• B. Lowers the Head of the Bed
• C. Raises the Foot of the Bed
• D. Lowers the Foot of the Bed
• E. Adjusts Bed to Flat Position

Head and Foot Position Adjustments (A, B, C, D, E): Use these buttons to raise or lower the head and foot sections of your adjustable bed.

Safety Notice:

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Important Note:

To comply with FCC RF exposure requirements, no changes to the antenna or device are permitted. Any change could result in exceeding RF exposure requirements and voiding the user's authority to operate the device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FOR YOUR SAFETY, READ THE OWNER'S MANUAL CAREFULLY AND COMPLETELY BEFORE OPERATING THIS PRODUCT. ELECTRIC SHOCK MAY OCCUR IF ELECTRICAL COMPONENTS ARE NOT INSTALLED OR OPERATED ACCORDING TO THESE GUIDELINES.

Pairing Guide to Synchronize Two Beds

Your adjustable base is pre-programmed to your remote. To operate two adjustable bases together, you must pair both to one remote. Ensure your first adjustable base (Base A) is plugged in before focusing on your second adjustable base (Base B).

Steps to complete pairing:

1. Plug in Base B to an AC power outlet (surge protector recommended). The LED light on the control box will blink three times, indicating it has entered Learning Mode. Learning Mode lasts seven seconds.
2. During Learning Mode, use Remote A to press the "Head Up" and "Foot Up" keys together for three seconds.
3. The LED light on the control box will light up and remain on, indicating successful pairing.

Now Base A & B will function with Remote A, and the pairing of the two adjustable bases is complete.

To Reset Your Pre-Programmed Remote:

1. Unplug the AC power.
2. Press and hold the FLAT button (without release) to continue sending a signal.
3. Plug in the AC power and wait for 7 seconds, then release the FLAT button. (The control box must receive the FLAT signal from the remote for at least 5 seconds after the AC power is plugged back in).
4. The reset is complete.

Troubleshooting

In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions:

IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:

CUSTOMER SERVICE TOLL FREE NUMBER: 1-843-800-8372

Please Have Your Receipt Ready And Available.

THANK YOU AND ENJOY YOUR ADJUSTABLE BED FRAME!

Warranty & Registration

20-Year Basic Limited Warranty for Adjustable Bed Frames

CUSTOMATIC ADJUSTABLE BEDZ® warrants this motorized bed frame or motorized bed foundation (hereinafter referred to as "adjustable bed" or "adjustable beds") to the consumer who is the original purchaser (the "purchaser"), subject to the terms and conditions set forth herein.

This warranty begins on the "warranty commencement date," which is the date of purchase for new unused adjustable beds and the date of manufacture for adjustable beds used as floor or display models. If original proof of purchase is not provided, CUSTOMATIC ADJUSTABLE BEDZ® reserves the right to determine warranty coverage or use the manufacturing date as the commencement date. This "Limited Warranty for Adjustable Beds" extends only to the original purchaser and may not be transferred.

Full 1-Year Warranty

This adjustable bed is warranted against defects in workmanship or materials for up to one (1) year from the warranty commencement date. CUSTOMATIC ADJUSTABLE BEDZ® will send replacement parts at no cost to the purchaser for any defective part and will pay for pre-authorized labor and transportation costs associated with repair or replacement of defective parts. This one (1) year warranty is void if purchaser does not return any and all defective parts to CUSTOMATIC ADJUSTABLE BEDZ® within 15 days of receiving replacement parts.

19-Year Limited Warranty

After the first year, up to twenty years from the warranty commencement date, CUSTOMATIC ADJUSTABLE BEDZ® will offer replacement parts for mechanical bed parts found to be defective. Electronics, electrical components, drive motors, and massage motors are excluded. The purchaser shall pay 18/19ths of the then-current replacement cost of the defective part. The purchaser bears the remainder of the cost. This nineteen (19) year warranty is void if purchaser does not return any and all defective parts within 15 days of receiving replacement parts. For this nineteen (19) year warranty, the purchaser shall bear all service, transportation, labor, and shipping costs. For adjustable beds more than twenty (20) years old, the purchaser bears the entire cost of repair and replacement.

Additional Terms and Conditions

This warranty does not apply if:

• Damage is caused by the purchaser.
• There has been any unauthorized repair or replacement of parts.
• The adjustable bed has been mishandled, subjected to abuse or misuse, or operated inconsistently with the manual.
• Damage affects mattresses, fabric, cables, electrical cords, or items supplied by dealers. (Contact the dealer for these items.)
• Unnecessary service calls are made, including those solely for consumer education or finding unsatisfactory power connections.
• Recommended weight restrictions are not followed (Twin/TXL/Split QN/Split CA King: 700 pounds; King/CA King/QN/Full/FXL: 850 pounds). Following these restrictions is crucial; otherwise, the warranty will be void.

Repairs or replacements under this limited warranty apply to the original warranty period and do not extend it.

The decision for repair or replacement of defective parts is at the option and sole discretion of CUSTOMATIC ADJUSTABLE BEDZ®.

REPAIR OR REPLACEMENT OF ADJUSTABLE BED PARTS IS THE SOLE REMEDY. CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS HOLD ABSOLUTELY NO LIABILITY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.

Warranty Registration Form

To complete your Rize Warranty Registration online, visit www.rizebeds.com.

Please Mail To:

CUSTOMATIC Adjustable Bedz®
Customer Care Center
105 Lamplight Circle
Summerville, SC 29483

Survey:

• Gender: M F
• Name: _________________________
• Phone: _________________________
• Address: _________________________
• Address: _________________________
• City: _________________________ State: ______ Zip: _________
• Email: _________________________
• Store where purchased: _________________________
• Bed Serial No.: _________________________
• Bed Model No.: _________________________
• Invoice No.: _________________________
• Age: 20-30 31-40 41-50 51-60 61-70 71 & up
• Reason for purchasing an adjustable bed: Health Comfort Other
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