Vornado Whole Room Heater

Our Commitment

We expect this product to be perfect. If it is not, we will make it right.

Contact us at: vornado.com, 800-234-0604, or help@vornado.com

Important Safety Instructions

This owner's guide contains important information about safety, use, and disposal. Familiarize yourself with all operating and safety instructions before using the product. Keep these documents for future reference and pass them on with the product to any future owner. The most current version of this guide is available at vornado.com.

INTENDED USE

This product is intended to heat and circulate air in indoor living spaces only. It is designed for floor use only and is not intended for commercial or industrial use. This heater is not intended for use in bathrooms, laundry areas, or similar damp locations. The manufacturer assumes no responsibility for damage or injury due to unauthorized use or product modification. Failure to follow these directions will void the product warranty.

WARNING: General Precautions

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, injury to persons, and hyperthermia, including:

WARNING: Risk to Children and Impaired Persons

Extreme caution is required during installation, operation, cleaning, and maintenance by or around children 12 years of age and younger, and anyone with reduced physical, sensory, or mental capabilities, especially when the heater is left operating unattended. Children should be supervised to ensure they do not play with the appliance, its parts, or packaging material.

WARNING: Risk for Heat Stroke (Hyperthermia)

Hyperthermia can result in death. Symptoms include high body temperature, headache, nausea, vomiting, tiredness, dizziness, fainting, and rapid pulse. If you experience symptoms related to hyperthermia, turn off the heater and seek medical attention.

To avoid excessive room temperatures that can cause hyperthermia: DO NOT leave the product running unattended in a confined space around infants or individuals with reduced physical, sensory, or mental capabilities.

INSTALLATION WARNING

To reduce risk of fire, electrical shock, and injury to persons, observe the following:

• The heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
• Do not use this heater in an RV, boat, or during any application where battery power is converted to AC power.
• Place this product at least 3 feet away on all sides from electrical outlets, furniture, pillows, bedding, papers, clothes, curtains, and other objects that may cause or catch on fire. Do not place the heater near a bed, as objects like pillows or blankets can fall off and be ignited by the heater.
• To prevent a possible fire, do not place the heater on soft surfaces, like a bed, where air intakes or exhaust can be blocked.
• No part of this product (appliance, power cord, plug, packaging, etc.) should be placed near furnaces, fireplaces, stoves, or other high-temperature heat sources.
• Do not use on an uneven or unstable surface.
• Do not use this product on an elevated surface such as a shelf or desktop. Use only while placed on the floor. Operate only in the upright position.
• This appliance, power supply, power cord, and plug cannot come into contact with water. Do not use this product on wet surfaces. Do not use this product in a bathtub or shower, or position where it may fall into a bathtub, shower, laundry, swimming pool, or other water container. Do not use in a window, outdoors, or exposed to weather or elements.
• Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners, or similar coverings. Do not route under furniture or appliances. Arrange the cord away from traffic areas and where it will not be tripped over. The cord should not hang over edges of counters or be placed where it can be crimped or closed in doors. Place the appliance near an easily accessible outlet so the product can be unplugged quickly during an emergency.
• Do not modify the product with any aftermarket accessory.

SAFE USE WARNING

To reduce risk of fire, electrical shock, and injury to persons, observe the following:

• Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
• Extreme caution is required at all times a heater is in operation. Always unplug the heater when not in use. Vornado does not recommend unattended and unsupervised use of this heater.
• This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater.
• Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
• Do not use this heater on a surge-protected unit or Ground Fault Circuit Interrupted (GFCI) outlet.

• Before plugging the power cord into an electrical outlet, ensure that all electrical information on the rating label, including voltage, is compatible with your outlet's power supply.
• To reduce the likelihood of circuit overload, fire, and electric shock, do not operate with a solid-state speed device, such as a dimmer control switch. Do not use this heater with a timer designed to automatically turn the unit on or off, as this may accidentally disable the heater's thermal cutout safety feature. Use of this appliance on the same electrical circuit as another high-energy use product, such as a vacuum cleaner, blender, variable speed fan, or circular saw, is not advised.
• Risk of fire: Do not operate any heater with a damaged cord or plug, or after the heater malfunctions, has been dropped, or damaged in any manner. Discard the heater, or return it to an authorized service facility for examination and/or repair.
• Do not sit or stand on the product.
• Never use the cord as a handle or otherwise yank, strain, or stretch the power cord.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock or fire, or damage the heater.
• Check your heater cord and plug connections. A loose-fitting outlet can cause the plug to overheat or cause a fire. Ensure the plug fits tightly in the outlet. Check frequently during use to make sure the plug and outlet are not hot. If so, discontinue using the heater and have the outlet replaced by a qualified electrician.
• Never ignore the signs of an electrical problem, such as: warm outlet cover plates, sparks when plugging in or operating, lights flickering/dimming during operation. Immediately turn off and unplug the appliance if any such problems are noticed. Contact a qualified electrician to investigate possible causes before operating the appliance again.
• Note: Heaters draw more current than small appliances; overheating of the outlet may occur even if it has not occurred with other appliances.
• Before moving, repositioning, servicing, cleaning, and when not in use, use the product controls to turn off the power and then unplug. To disconnect from the outlet, grasp and pull only the plug. Also, power off and unplug if the product will be left unattended for an extended period of time or during electrical storms.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
• If your heater suddenly stops working:
• This heater is equipped with a thermal cutout safety feature designed to automatically shut off when overheating is detected. See the “RESET HEATER” instructions in this guide to determine how to check and reset the heater.
• If the heater and other electrical products suddenly stop working at the same time, your home circuit breaker or fuse may have tripped due to an overload of power. Consider only running your heater on the “low” setting, only running one heater at once and unplugging all other electrical products while running the heater, and/or hiring an electrician to install an additional circuit to your home’s electrical system.

SERVICING WARNING

To reduce risk of fire, electrical shock, and injury to persons, observe the following:

• Clean your product regularly, only as instructed in this manual. Prior to cleaning, turn off the power on your product and unplug. Do not use gasoline, thinners, solvents, ammonias, or other chemicals for cleaning. Refer to the CLEANING instructions provided.
• Do not open appliance housing while product is plugged in. To avoid risk of shock, all service and/or repairs must be done by a Vornado Authorized Service Center.

SAVE THESE INSTRUCTIONS

Safety Features

• COOL-TOUCH CASE: Safe to touch, even on high heat setting.
• AUTOMATIC SAFETY SHUT-OFF SYSTEM: If airflow becomes blocked, power to the heater is shut off to prevent overheating.
• FINGER-FRIENDLY DESIGN: Resists curious fingers.
• AUTOMATIC TIP-OVER PROTECTION: If tipped more than 10 degrees in any direction, power is cut to the heater.
• POWER CORD STORAGE: Safely store excess cord on the bottom of the heater.

TIP-OVER: If the heater tips over, the safety shut-off system cuts power to the heater. Position the heater back in an upright position. Press the Power button, and the heater will return to the last stored setting.

Controls

The LED Display illuminates when powered on and as settings are adjusted, then dims after 20 seconds of inactivity.

• POWER ON/OFF: [Power Button]
• POWER INDICATOR LIGHT: The red light illuminates to indicate the heater is On.
• THERMOSTAT -/+: [Thermostat Controls]
• TIMER: (Model AVH30 only) [Timer Button]

MODE: High Heat, Low Heat, or Fan Only.

To change temperature display from Fahrenheit to Celsius, press and hold (+) and (Mode) for three seconds.

How to Use

Before use, check the appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact Vornado Air LLC at 1-800-234-0604.

1. Use the integrated handle on the back of the heater for lifting and carrying.
2. Position the heater so airflow is not obstructed.
3. Unwrap the power cord from the bottom of the heater. Plug the power cord into a standard grounded wall outlet.

Cord Storage: Wrap excess cord inside Cord Storage. Use notches inside the Cord Storage to secure the power cord in place or adjust its length during use.

COOL DOWN

When you power off your heater, it automatically enters a cool down routine in which the heating element turns off and the fan exhausts remaining heat. During Cool Down, the display counts down from eight, then powers off completely.

4. Press the power button [Power Button] and select Mode [Mode Button]. Next, set the thermostat to the desired temperature using -/+. SET will illuminate and the numbers will flash on the LED display. After selecting the set temperature, SET will appear for 10 seconds, and then ROOM is displayed. You may also select Fan Only by pressing [Fan Only Button]. Default settings upon first use will be High Heat and a set temperature of 75 degrees.

MODEL AVH30 ONLY

Set the timer to automatically power the unit off by pressing [Timer Button]. 0 will flash on the display. Press or -/+ to select the amount of time in one-hour intervals, up to 12 hours. To cancel timer operation, select 0 hours. The timer will set after five seconds of making the selection.

After the timer is in operation, press [Timer Button] and the remaining amount of time before the unit powers off flashes on the display. If you press a second time while viewing countdown hours, the timer cancels.

Cleaning

Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a weekly basis. If service is required, return your heater to Vornado. (See WARRANTY for instructions.)

1. Unplug the heater before cleaning.
2. Use a brush attachment on a household vacuum cleaner to vacuum any accumulated dust off the Air Inlets on the back of the heater.

Tip: You should periodically blow out the heater with pressurized air to keep the heat element and motor clear of dust, hair, and debris that can build up inside the heater as it moves air during use. This also eliminates unwanted odors caused by the accumulation of these particles inside the unit.

3. Use a brush attachment on a household vacuum cleaner to vacuum any accumulated dust off the Front Outlet Grille.
4. Wipe down the entire heater with a soft, dry cloth.

Note: Do not modify this product with any aftermarket accessory.

Storage

During the off-season or after extended periods of non-use, you may choose to store your heater. To ensure long life of the product, it is recommended to store your heater by following these instructions:

Tip: Cleaning is recommended before storage.

1. Unplug the power cord and wrap it around the Cord Storage on the bottom of the heater.
2. Cover, or place back in the retail carton if available. This prevents the heater from accumulating dust over time.
3. Store the heater in a cool and dry location.

DISPOSAL

Dispose of all packaging materials in an environmentally responsible manner.

Reset Heater

RESETTING YOUR VORNADO HEATER

Your Vornado Heater has a multilevel safety shut-off system designed to prevent overheating. Overheating may occur when the inlets or outlet are blocked. If this happens, the safety shut-off system cuts power to the heater, and you must manually reset the heater.

1. Power the heater off, then unplug the power cord.
2. Remove any obstructions.
3. Wait 5–10 minutes, allowing the heater to cool down.
4. Plug in the power cord and place the heater in the desired position.
5. Press the Power button On. Your Vornado Heater should now function normally and return to the last stored setting.

Note: If the safety shut-off system repeatedly shuts off your heater or if it will not reset after following the above procedure, call Vornado Consumer Services Department toll-free at 1-800-234-0604.

Troubleshooting

Warranty

We expect this product to be perfect. If you're not satisfied with this product, let us know.

We're Here to Help
800.234.0604 | vornado.com | help@vornado.com

Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this Vornado® Whole Room Heater (“Product”) is free from defects in material or workmanship for a period of five (5) years from the date of purchase. If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.

For warranty or repair service:

Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization (“RA”) form. Please have or include your Product's model number and serial number, as well as your name, address, city, state, Zip code, and phone number when contacting Vornado for warranty service. Or to file a contactless warranty claim, visit vornado.com/contact-us.

After receiving the RA form, ship your Product to:

Vornado Air LLC
Attn: Warranty & Repair
415 East 13th Street
Andover, KS 67002

For your convenience, please have your model number and serial number when contacting Vornado with service inquiries. To ensure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA number may be refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product after the Product is received.

Repairs not covered by the warranty or outside the warranty period will require a fee to cover the cost of materials, labor, handling, and shipping.

This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, mishandling, improper maintenance, commercial use, or repair or service of the Product by anyone other than Vornado; damages which occur in shipment or are attributed to acts of God. Improper product use, which includes using an external device that alters or converts the voltage or frequency of electricity, or shipping a Vornado product to a country not intended for use, will void all warranties. Any unauthorized product modification, repair by an unauthorized repair center, or use of non-approved replacement parts is not recommended, and any consequences will not be covered by support services or product warranties. The product warranty will be honored only on models that are being used in the country intended.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

The manufacturer assumes no responsibility for damage or injury caused by failure to follow these instructions, improper product use, or unauthorized product modifications. Any such actions will invalidate the product warranty.

All company names and product names are trademarks of their respective owners. All rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at the time of printing. The contents of this manual may differ slightly from the actual product. Observe any additional supplements.

Designed, engineered, and supported in USA.

© 2023 Vornado Air LLC Andover, KS 67002 U.S. Patent D761,944. Specifications subject to change without notice. Vornado® is a trademark owned by Vornado Air LLC.