Smart Security System USER'S GUIDE

DO THIS FIRST.

Things to be Noted Before Getting Started

This guide is for: Hub cellular model (Hub 2G model, Hub 4G model) and Hub cellular + Wi-Fi model (Hub 2G+Wi-Fi model, Hub 4G+Wi-Fi model).

Please check the following conditions for a successful set-up:

• If using a 4G SIM card, ensure the 2G network of your wireless service provider is still available in your country. Purchase the hub with a 4G cellular communicator if the 2G network is unavailable.
• For hub cellular + Wi-Fi models: Select a 2.4GHz Wi-Fi network. The hub does not support 5GHz Wi-Fi. Selecting the 5GHz band instead of the 2.4GHz band is a common mistake.
• Your Wi-Fi password must not contain spaces or special characters.
• Place your hub as close as possible to your router during setup.
• A slow network speed can affect hub performance; an upload speed of at least 2Mbps or faster is recommended.
• Ensure the AP isolation setting in your router is disabled.

What You Need

To set up and use the Alarm System, you will need an iPhone or Android phone, the Smart Security System app, an unused indoor power outlet, a regular SIM card supporting 2G/GSM (for 2G version) or 4G network (for 4G version), and a Wi-Fi 802.11 b/g/n (2.4GHz) network connection (for Hub cellular + Wi-Fi only).

IN THE BOX.

The package includes the following components:

• Smart Hub (Panel): Features alarm, display, and keypad.
• PIR Motion Detector x1: Senses when someone walks nearby.
• Remote Tag x2: Wireless key to quickly away-arm, home-arm, and disarm your home, and to trigger an emergency alarm.
• RFID Tags x2 (Optional): Key fob to quickly arm and disarm your home.
• Door/Window Sensor x1 (x2 optional): Senses when a door or window is opened.
• External Siren (Optional) / Wireless Siren (Optional): Sounds when the alarm goes off.

For Smart Hub installation, the box contains:

• Power Adapter
• Hub Bracket
• Bottom Cover
• Screws x2

For PIR Motion Detector installation, the box contains:

• PIR Motion Detector Bracket
• Extra Adhesive Mounting Strips
• Screws x2

For door/window installation, the box contains:

• Extra Adhesive Mounting Strips

MEET YOUR ALARM SYSTEM.

How the Alarm System Works

The system operates in a sequence:

1. Arming: Arm the system using the remote, RFID tag, the ARM button on the hub, or the mobile app.
2. Hub Receives Command: The hub receives the command and enters "Armed" mode.
3. Sensor Triggered: When a Door/Window Sensor detects an opening, or a PIR Motion Detector senses movement (while armed), it sends a signal to the panel.
4. Intrusion Detected: The hub is notified of an intrusion.
5. Alarm Activation: The hub's internal siren sounds at 85dB, and an optional external siren sounds at 100dB.
6. Notifications: The hub sends a push notification and/or text message to your phone via the app. It can also make automated phone calls to preset numbers.
7. Remote Monitoring: The app allows you to monitor your home's status from anywhere, anytime.

Getting to Know Your System

The hub cellular+Wi-Fi model is a dual network system using both Wi-Fi and cellular (GSM/4G). All sensors connect wirelessly to the hub. Upon alarm activation, push notifications and alarm calls are sent to registered users. The system can be controlled on-site via the remote tag or remotely using the dedicated mobile application. The system supports up to 100 wireless sensors, 10 remote tags, and 10 RFID tags.

Smart Hub Overview

• Display Window: Shows system status, time, alarm information, menus, and more.
• Speaker: Provides voice prompts and alarm sounds.
• RFID tag reader zone: Tap RFID tags here to arm and disarm.
• Keypad: Features ARM, ARM STAY, DISARM, and DIAL buttons for entering passcodes, settings, and more.
• Tamper switch: Located underneath the bracket, it triggers an alarm notification if the hub is removed from its installed location.
• Microphone: For monitoring and two-way talking.
• Regular SIM card slot: Insert the SIM card here.
• Siren port: Connect the siren cable here.
• Backup battery ON/OFF: Push to turn on the built-in backup battery.
• Power port (Micro USB): Connect the power cable here.

Hardwired zone connections

Zones 1, 2, and 3 are EOLR supervised zones supporting open and closed circuit devices with a response time of 300ms. Maximum zone resistance is 11000 ohms plus EOLR. Closed circuit devices connect in series on the high (+) side of the loop, with the EOL resistor in series after the last device. Open circuit devices connect in parallel across the loop, with the 10000-ohm EOLR across the loop at the last device. Refer to the Hardwired Zones Connections diagram.

Important: EOLR (End of Line Resistor) must be at the end of the loop for proper supervision. If not, the system may not respond to an open circuit.

Navigate to Main Menu > Parts > EOL Zone to set zone types and modes. Zones 100, 101, and 102 are default.

Home screen

The home screen layout may vary by hub version.

• Top status bar: Displays time and status icons.
• Bottom status area: Shows countdown bar, alarm information, and clock.
• Arm/Disarm status: Indicates the current arming state.

Status bar icons

Icons in the status bar provide information about the hub:

Arm/Disarm status

Indicates the system's arming state:

• System is AWAY ARMED.
• System is HOME ARMED.
• System is DISARMED.

Alarm information

Displays events that occurred during an alarm.

Countdown bar

Shows a countdown without an alarm process.

Quick view of menu features

Menu icons may differ based on hub version.

Menu Navigation Examples

Here are some examples of menu usage:

• Socket Timer: Set a schedule for automatic wireless switch operation.
• Decoder: Read detector serial numbers to identify paired accessories.
• Wi-Fi: Configure Wi-Fi settings (available on hub cellular+Wi-Fi model).
• Smartlink Configure: Connect to Wi-Fi and internet via the mobile app.
• Unbind: Disconnect the hub from the server.
• MAC/IP: View Wi-Fi module MAC and IP addresses.
• SoftAP Configure: Connect to Wi-Fi and internet via Soft AP configuration (requires mobile app).
• Record: Record and playback voice messages (up to 20 seconds).
• Play: Listen to recorded messages.
• Delete: Delete recorded messages.
• Duration: Adjust record duration (1-20 seconds).
• Timer: Set schedules.
• Arm Schedule: Set a daily automatic arming schedule.
• Disarm Schedule: Set a daily automatic disarming schedule.
• Zone&Sync: Reserved.
• Date&Time: Set the date and time.
• Wi-Fi Sync: Enable/disable Wi-Fi network time synchronization (hub cellular+Wi-Fi model only).
• 2G/4G Sync: Enable/disable cellular network time synchronization.
• Version: View hub firmware, cellular module firmware/IMEI, and Wi-Fi module MAC address.

Menu Usage Examples

Remote Tag (Wireless Key)

The remote tag allows quick away-arm, stay-arm, and disarm operations, and can trigger an emergency alarm.

• Arm button: Use when no one is home. The alarm sounds if a door/window is opened or motion is detected while armed.
• Stay arm button: Use when home and security is desired. The alarm sounds if a door/window is opened.
• Disarm button: Use when security is not needed. The alarm will not sound in disarmed mode.
• SOS button: Use in case of emergency. The alarm sounds and sends an alert notification to registered users.

RFID Tag

The RFID tag allows arming or disarming without a password. Simply tap and hold the RFID tag on the RFID zone of your panel when leaving or returning home.

Door/Window Sensor

Door/window sensors are set to Delay mode by default and are ideal for entry/exit points like doors and windows. When the system is armed (Away or Home) and a sensor is triggered (magnet separates from sensor), a push notification with the sensor name is sent to registered users, and the alarm sounds.

• LED Indicator: Lights up when the door/window is opened. Blinks if the battery is low.
• Setting/Panic Button: Press to send a transmission signal for pairing or to trigger an alarm.
• Tamper switch: A small black lever that triggers an alarm notification if the sensor is tampered with or removed from its installed location.
• Power on/off: Slide up to 'ON' to power the sensor.
• Open-close magnet: Works with the sensor to detect when a door or window is opened or closed.
• Battery receptacle: Contains one CR2032 3V lithium battery.

PIR Motion Detector

The motion detector is designed for interior walls and defaults to Home Mode. When the alarm is armed and motion is detected, a push notification with the sensor name is sent to registered users, and the alarm sounds.

• LED Indicator: Blinks for 30 seconds after power-on. Lights up when motion is detected. Blinks if the battery is low.
• Pairing button: Press to send a transmission signal for pairing with your hub.
• Mounting strips: Attach the sensor and magnet to a flat surface.
• Battery receptacle: Contains three AA 1.5V batteries.

Setting the Pulse Counter (PULSE2 & PULSE1 jumpers)

The motion detector has a programmable pulse counter settable to 1, 3, or 5 pulses. Configure jumpers as shown:

• Crossing one beam: Causes detection.
• Crossing 3 beams: Causes detection.
• Crossing 5 beams: Causes detection.

These settings offer different performance levels for fast catch or false alarm protection.

Working mode (TEST & NORMAL jumpers)

In normal use, the detector enters a sleeping state after being triggered twice within 3 minutes, ignoring subsequent movements. After 3 minutes of no movement, it returns to working state. For walk testing, set jumpers to TEST. After testing, set jumpers to NORMAL to save power.

• LED jumper: CLOSED enables the LED.

PLACEMENT/INSTALLATION TIPS

Where to Place/Install Smart Hub

• Place the hub close to where you frequently enter and exit for easy access.
• Find a location with good Wi-Fi and cellular signal. The hub requires both for notifications and text messages.
• Use an unswitched wall outlet to prevent accidental power loss. The included bracket helps secure the hub.

Where to Place Door/Window Sensor

The magnet should be aligned with the middle of the sensor. When the door or window is closed, the sensor and magnet should be within 0.6 inches (1.5cm) of each other.

How to Install PIR Motion Detector

Mount the bracket with screws at a height of 79 to 87 inches (2 to 2.2m) above the floor. Place the motion detector in the bracket, ensuring the correct detection range direction. Test operation by putting it into testing mode.

Special considerations

• Do not install PIR Motion Detectors outdoors, in garages, or on glass. They cannot detect motion through glass.
• Avoid installing in damp locations, like near swing-out windows that could be rained on.
• Do not install within 3 feet (1 meter) of heat sources (heaters, vents, fireplaces) or sources of turbulent air.
• Do not install behind large appliances or furniture that may obstruct the motion sensors.

GETTING STARTED

Install the SIM Card

A regular SIM card is required for cellular network services. Cellular capability depends on the wireless network. Ensure the SIM card is inserted when the hub is off and its security code is permanently deactivated.

Cellular Network Connection

The hub is connected to the cellular network when the cellular icon on the home screen turns white. If the icon is gray, the hub is not connected. Verify SIM card insertion and security code status.

How to Set Phone Numbers for SMS and Phone Calls by Panel

Up to 5 phone numbers can be stored to receive SMS and phone calls during alarms. The hub calls numbers sequentially (up to 2 rounds). If a call is answered and a keypad command is entered, subsequent calls stop. Otherwise, it continues until 2 rounds are complete. Two-way talk connects automatically when the hub is called.

Keypad Commands

To set phone numbers:

1. Go to Menu > Call-Phone Number.
2. Use ▼ to scroll to the number index, then use the keypad to enter the phone number (up to 18 digits). Tap ▲ to backspace. The first number entered is called first.
3. Use ▼ to scroll to the desired setting, then tap to toggle between 'off' and 'on'. 'On' activates alarm calls.
4. Press ✔️ to save settings.

To set SMS numbers, follow the same steps via Menu > SMS-Phone Number. The first number entered receives alarm text messages first.

Exit / Entry Delay

Entry Delay and Exit Delay are countdown timers allowing you to enter/leave without triggering the alarm.

• Exit Delay: Allows you to leave after arming. The countdown indicates preparation for arming. You can adjust this from 0 to 255 seconds (default: 40 seconds). Access via Menu > Settings > Delay > Exit Delay.
• Entry Delay: Allows you to enter and disarm the system. A countdown alerts you to disarm before the alarm sounds. You can adjust this from 0 to 255 seconds (default: 30 seconds). Access via Menu > Settings > Delay > Entry Delay.

How to Record a Voice Message by Panel

Record, play, or delete a voice message (up to 20 seconds) that plays during an alarm call.

1. Go to Menu > Record.
2. Select 'Record'. The display shows recording time remaining.
3. Speak into the panel; recording stops automatically after the time expires.
4. The panel plays back the message. Press ✔️ to save.
5. Adjust record time via Menu > Record > Duration.
6. Playback recorded messages via Menu > Record > Play.
7. Delete recorded messages via Menu > Record > Delete.

How to Pair a Remote Tag by Panel

1. Go to Menu > Parts > Remote > Add.
2. Enter a digit (0-9) to assign a unique number for the remote tag.
3. 'Synchronizing' appears as the hub enters pairing mode with a countdown.
4. Press any button on the remote tag to send a signal to the hub.
5. 'Leaning OK' is shown when the serial number is added.

Delete a specific remote tag via Menu > Parts > Remote > Delete, or delete all via Menu > Parts > Remote > Delete All.

How to Pair a Wireless Sensor by Panel (Door/Window Sensor or PIR Motion Detector)

1. Go to Menu > Parts > Detector > Add.
2. Scroll and tap to select the Zone Name (e.g., Doorbell).
3. Scroll and tap to select the Zone Mode (Type):
   • Normal: Activated in Arm (full arm) or HOME Mode (stay/partial arm). Recommended for door/window sensors.
   • 24 Hours: Activates alarm regardless of arming status.
   • Delay: Triggers alarm after a delay. Recommended for primary entryways.
   • Home: Activated only in Arm (full arm). Not armed in Stay Arm Mode. Recommended for PIR Motion Detectors.
   • 24 Hours Silent: Same as 24H but without sound.
   • Close: Disables the zone.
4. Use the keypad to enter a unique Zone Number (0-89 available).
5. 'Synchronizing' appears as the panel enters pairing mode.
6. Trigger the wireless sensor to send a signal. 'Leaning OK' is shown when added.

Edit zone name/mode or delete sensors via Menu > Parts > Detector > Edit or Delete All.

How to Pair a RFID Tag by Panel

1. Go to Menu > Parts > RFID > Add.
2. Enter a digit (0-9) for a unique RFID tag number.
3. 'Synchronizing' appears as the panel enters pairing mode.
4. Tap the RFID Tag on the panel's RFID read zone.
5. 'Leaning OK' is shown when the serial number is added.

Delete specific RFID tags via Menu > Parts > RFID > Delete, or delete all via Menu > Parts > RFID > Delete All.

How to Pair a Wireless Siren by Panel

1. Go to Menu > Parts > Siren Learn.
2. Press and hold the siren's SET button until two beeps; the siren enters sniffer mode with a blinking light ring.
3. Press ✔️ on the panel within 6 seconds. 'Learn Signal Sent' appears, and a signal is transmitted.
4. The siren gives four beeps for successful pairing.

To unbind, press and hold the SET button until three beeps.

How to Pair a Alarm Wireless Switch by Panel

1. Go to Menu > Parts > Alarm Socket.
2. Press and hold the switch button until it lights up; the switch enters sniffer mode.
3. Tap ⬆️ to send ON signal, ⬇️ to send OFF signal.
4. The siren flashes three times for successful indication.

When an alarm occurs, the switch opens until the system is disarmed or the alarm timer ends. To unbind, press and hold the switch button for about 10 seconds until the light is off.

APP

Download App

Scan QR codes with a smartphone to download and install the application. The app interface may differ based on the hub model.

APP for Hub Cellular Model

For hub cellular models, you can arm, stay arm, and disarm the system using text messages via the app. You can also name accessories, set phone numbers, change exit/entry delays, and enable/disable features.

APP for Hub Cellular + Wi-Fi Model

Special Tips

After installation, the app will request notification permissions. Denying notifications may cause application running failure. For more details, refer to the APP QUICK START GUIDE.

USING SMART SECURITY SYSTEM.

The Security Levels

The Smart Hub offers three security levels for home or away scenarios, switchable via the hub, RFID tag, remote tag, or app.

Arming Modes

• Away Mode: All sensors are monitored. Ideal for when you are out and want notifications of any events.
• Home Mode: NORMAL and DELAY sensors (exterior/perimeter) are monitored, but interior sensors are not. Useful when home to be alerted of break-ins through doors or windows.
• Disarmed Mode: No sensors are monitored, but 24-HOUR sensors are. Useful when home and wanting freedom of movement.

How to Arm and Disarm

Arm and disarm your home using three methods: entering your passcode on the panel (if locked) and pressing Arm/Stay Arm/Disarm icons, tapping an RFID Tag, using the remote tag, or via the app. The panel's chime alert is accompanied by a countdown timer.

No Rush

The 'No Rush' feature allows extra time to leave or disarm before the alarm sounds. The default is 40 seconds. Adjust timing via Menu > Settings > Delay > Exit Delay/Entry Delay.

• RFID tag: Tap on the panel to disarm (if armed) or arm (if disarmed).
• Remote tag: Press ⬆️ to away arm, ⬇️ to home arm, ↩️ to disarm. Press ? to trigger an emergency alarm.
• Panel: Tap ⬆️ to away arm, tap twice for home arm, tap ⬇️ to disarm. Press ? to trigger an emergency alarm.
• APP: Tap ⬆️ to away arm, tap ⬇️ to home arm, tap ↩️ to disarm. Tap ? to trigger an emergency alarm.

Auto Schedule

Set daily arm and disarm schedules for automatic system operation. Go to Menu > Timer > Arm Schedule/Disarm Schedule.

• Scroll to and enter the Daily Arm/Disarm time (24-hr format). Tap ↩️ to backspace.
• Scroll to and tap to toggle the schedule 'on'.
• Press ✔️ to save.

Make a Call on Panel

From the home screen, tap digits to enter the dialing screen, enter the number, then tap ✔️ to dial. Calls may be canceled if the cellular network is not registered, or if the system is armed or in voice alarming.

Smart Hub Features

Battery backup

The Smart Hub has a backup battery lasting over 6 hours, allowing it to detect intruders and sound alarms even during power outages. The battery icon shows level/charging status. A red icon indicates very low battery. Low Battery notifications are sent to registered numbers. Full charge takes 8-12 hours.

Loss/Restoration of AC power

The hub sends an alert notification upon AC power loss or restoration.

Tamper detection

If the Smart Hub is tampered with or removed from its back plate, an alert notification is sent.

RESET TO FACTORY SETTINGS

Go to Menu > Settings > Initialization. Note: The Smart Hub cannot be reset if locked. All paired accessories and event logs will be deleted upon reset.

SPECIFICATIONS

Hub

• Power Supply: Micro USB 110/220VAC to 5V, 1000mA
• Backup Battery: 3.7V, 500mAh Rechargeable Lithium Battery
• Consumption: <55mA@normal
• Siren Output: <500mA
• Radio Frequency: 433MHz
• GSM: 850/900/1800/1900MHz
• Wi-Fi: IEEE802.11b/g/n
• Operation Temperature: -10~55℃

Remote

• Power Supply: DC 3V (CR2025 Lithium Battery x1)
• Standby Current: <5uA
• Alarm Current: <15mA
• Transmitting Distance: <80m (Open Area and No Interference)
• Radio Frequency: 433MHz
• Operation Temperature: -10~55℃

Door/Window Sensor

• Power Supply: DC 3V (CR2032 Lithium Battery x1)
• Standby Current: <8uA
• Alarm Current: <15mA
• Transmitting Distance: <80m (Open Area/No Interference)
• Radio Frequency: 433MHz
• Operation Temperature: -10~55℃

PIR Motion Sensor

• Power Supply: 1.5V AA Battery x3
• Standby Current: <15uA
• Alarm Current: <25mA
• Detection Scope: <12m/110°
• Transmitting Distance: <80m (Open Area and No Interference)
• Radio Frequency: 433MHz
• Operation Temperature: -10~55℃

RFID Tag

• Chip: 4100/4200
• Frequency: 125KHz
• Read Distance: <2cm

Wireless Siren

• Power Supply: Micro USB 110/220VAC to 5V, 1000mA
• Backup Battery: 3.7V, 300mAh Rechargeable Lithium Battery
• Standby Current: <15mA
• Alarm Current: <230mA
• Volume: 100dB
• Radio Frequency: 433MHz
• Operation Temperature: -10~55℃