JLab Epic Executive Wireless Earbuds

Warranty

All warranty claims are at the discretion of JLab Audio and its sole discretion. Please keep your proof of purchase to ensure warranty coverage.

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Email: support@jlabaudio.com or visit intl.jlabaudio.com/contact.

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Visit intl.jlabaudio.com/register for the latest product information, usage guides, and FAQs.

Initial Setup: BLUETOOTH Pairing

1. Turn on Bluetooth in your device settings.

   [Illustration: Smartphone screen showing Bluetooth toggle switched ON.]

2. Press and hold the button for 10 seconds. Release the button. The light will flash red and blue, indicating pairing mode.

   [Illustration: Earbud with a button. Indicator light shown flashing red and blue.]

3. Select 'JLab Epic' in your device's Bluetooth settings to connect. The light will flash blue slowly, indicating Bluetooth pairing is complete.

   [Illustration: Smartphone screen showing 'JLab Epic' selected in Bluetooth settings, with a connection status.]

Saving Settings

The JLab Epic Executive will automatically connect to the last paired device when powered on.

Button Functions

• Power On/Off: Press the button for 3 seconds. Sound prompt: Chime.
• BLUETOOTH Pairing: Press the button for 10 seconds. (Refer to Initial Setup - Bluetooth Pairing). Sound prompt: Two beeps.
• Play/Pause/Call/End Call: Quick press the button.
• Activate SIRI (iOS) or OK GOOGLE (ANDROID): Double press the button.
• Volume Down: Quick press the button.
• Previous Track: Press and hold the button for 2 seconds.
• Volume Up: Quick press the button.
• Next Track: Press and hold the button for 2 seconds.

Sound Prompts

• Power On: Chime
• Bluetooth Connection: Two beeps
• Low Battery: "Low Battery" (below 20%)
• Power Off: Chime

Noise Cancellation

Noise Cancellation On/Off: Quick press the button. A green light indicates it is active. Caution: Always turn off noise cancelling when not in use.

Charging

1. Connect the USB cable to the connector. Open the JLab Epic Executive cover and connect the Micro USB to charge.

   [Illustration: USB cable connecting to the earbud's Micro USB port.]

2. The light will turn red while charging and change to blue when charging is complete.

   [Illustration: Charging indicator light states: Red for charging, Blue for fully charged.]

Fitting

1. Route the cable behind your neck, keeping both sides parallel.

   [Illustration: Person wearing earbuds with cable routed behind the neck.]

2. Customize the fit by adjusting the cable.

   [Illustration: Person adjusting the earbud cable for a secure fit.]

3. Experiment with different ear tips and cushion fins to find the optimal position.

   Cushion Fin Adjustment: Rotate the cushion fin to adjust its position.

   Ear Tip Adjustment: Adjust the ear tip position.

   ATP (Adjustable Tip Placement):

   • Position 1: Snug, deeper fit.
   • Position 2: Loose, shallower fit.

   [Illustration: Close-up of earbud with ear tip and cushion fin. Diagram showing ATP positions.]

Troubleshooting

JLAB EPIC Not Found on Device

1. Turn Bluetooth off and on again in your device settings.

   [Illustration: Smartphone screen showing Bluetooth toggle being switched OFF and then ON.]

2. If JLab Epic is still not displayed, repeat the process from Initial Setup to Bluetooth Pairing.

   [Illustration: Smartphone screen showing Bluetooth settings.]

JLAB EPIC Not Reconnecting

1. Delete the JLab Epic setting from your device settings.

   [Illustration: Smartphone screen showing 'JLab Epic' being removed or forgotten from Bluetooth devices.]

2. Turn Bluetooth off and on again in your device settings.

   [Illustration: Smartphone screen showing Bluetooth toggle being switched OFF and then ON.]

3. Repeat the process from Initial Setup to Bluetooth Pairing.

   [Illustration: Smartphone screen showing Bluetooth settings.]

Connecting to Unwanted Devices

Note: The JLab Epic Executive can remember up to 8 devices. It will automatically attempt to connect to the last used device.

1. If multiple devices are connected to JLab Epic Executive, turn off Bluetooth on the unwanted devices, then turn on Bluetooth for the desired device.

   [Illustration: Smartphone screen showing multiple Bluetooth devices, with instructions to manage them.]

2. Press and hold the button for 10 seconds. Release the button. The light will flash red and blue, indicating pairing mode.

   Select 'JLab Epic' in your device's Bluetooth settings to connect. The light will flash blue slowly, indicating Bluetooth pairing is complete.

   [Illustration: Earbud in pairing mode and smartphone connecting to 'JLab Epic'.]

Fitting

1. Route the cable behind your neck, keeping both sides parallel.

   [Illustration: Person wearing earbuds with cable routed behind the neck.]

2. Customize the fit by adjusting the cable.

   [Illustration: Person adjusting the earbud cable for a secure fit.]

AUX Adapter Usage

1. Connect the USB cable to the JLab Epic Executive and connect the AUX adapter to USB.

   [Illustration: USB cable connecting to the earbud and AUX adapter connecting to the USB end.]

2. Play from the AUX port on airplanes or mobile devices. Play wired without power.

   [Illustration: Airplane seat with AUX port and a smartphone with an AUX connection.]

Warning

Ensure the USB cover is closed securely to protect against sweat and water damage. Before charging, ensure the JLab Epic Epic Executive earbuds are completely dry. Exposure to moisture may damage internal components. Air drying before charging is recommended.

Important Notes

• Do not allow water or liquid to enter the earphone tips or charging port.
• Avoid extreme heat, cold, and humidity.
• Do not drop, crush, pull forcefully, apply tension to the cable, or bend at sharp angles.
• Earwax buildup on earphone tips can degrade sound quality. Carefully remove earwax with a cotton swab or other small tool to improve sound quality.
• If you experience discomfort or pain, lower the volume or discontinue use temporarily.
• If you experience regular discomfort during product use, discontinue use and consult a doctor.
• Treat the earphones like a pair of sunglasses; store them in a safe place when not in use.

Additional Resources

Explore the Product List, Product Alerts, and the JLab Audio + Burn-in Tool.

Available on the App Store and Google Play.

Visit intl.jlabaudio.com for more information.