Philips 34E1C5600HE 5000 Series Curved Monitor

Introduction

Welcome to your new Philips 34E1C5600HE 5000 Series Curved Monitor. This manual provides comprehensive information on setup, features, and troubleshooting to help you get the most out of your display.

Register your product and get support at www.philips.com/welcome.

Table of Contents (Conceptual - not displayed as per instructions)

The manual covers the following key areas:

• Product Information and Safety
• Setup Instructions
• Features (SmartImage, SmartContrast, Adaptive Sync, Smart Power, MultiView)
• Troubleshooting
• Technical Specifications
• Warranty and Support

1. Product Information and Safety

1.1 Safety Precautions

Follow all safety instructions provided in the manual. Ensure proper ventilation and avoid exposure to extreme temperatures or humidity.

1.2 Handling and Storage

Handle the monitor with care to avoid damage. Store in a cool, dry place when not in use. Specific temperature and humidity ranges are provided.

1.3 Disposal Information (WEEE)

This product is subject to European Directive 2012/19/EU concerning waste electrical and electronic equipment. Do not dispose of with household waste. Contact local authorities for designated collection points. Philips is committed to environmental performance and product recyclability.

For more information on the recycling program, visit www.philips.com/a-w/about/sustainability.html.

2. Setup

2.1 Connecting the Monitor

Package Contents:

• Monitor
• Power Cable
• HDMI Cable
• USB C-C Cable
• USB C-A Cable
• User Manual
• Quick Start Guide

Connections:

1. Power Input
2. HDMI Input
3. DisplayPort Input
4. USB C Input
5. USB A Input
6. USB A Input
7. USB A Input
8. USB A Input
9. Audio Out
10. Kensington Lock Slot

Connecting Cables:

1. Connect the power cable to the monitor and a power outlet.
2. Connect the video cable (HDMI, DisplayPort, or USB-C) from your computer to the corresponding port on the monitor.
3. Connect USB devices as needed.

USB Hub Functionality:

The monitor features a USB hub. Connect USB devices to the monitor's USB ports. The monitor supports USB Power Delivery for charging compatible devices via USB-C. Ensure the correct USB-C cable is used for power delivery.

USB Standby Mode:

The monitor can enter USB Standby Mode to save power. The LED indicator will show the status.

2.2 SmartImage Presets

SmartImage is a technology that analyzes the content displayed on your screen and optimizes the display's performance. It offers various presets:

• FPS (First Person Shooter): Enhances dark details in games.
• Racing: Optimizes color and image processing for racing games.
• RTS (Real-Time Strategy): Highlights specific areas for strategy games.
• Gamer 1, Gamer 2: Customizable gaming profiles.
• LowBlue Mode: Reduces blue light emission for comfortable viewing.
• EasyRead: Optimizes for reading text, similar to e-paper.
• Off: Disables SmartImage.

2.3 Windows Hello Setup

This monitor supports Windows Hello for facial recognition. Follow these steps:

1. Ensure your PC meets Windows Hello requirements.
2. Connect the monitor's USB cable to your PC.
3. In Windows settings, navigate to Accounts > Sign-in options.
4. Select "Windows Hello Face" and follow the on-screen prompts to set up facial recognition.

Refer to Microsoft's support website for detailed instructions on setting up Windows Hello.

2.4 Noise Cancelling

The monitor features noise-cancelling technology for improved audio clarity when using the microphone input.

2.5 VESA Mount Compatibility

The monitor is VESA mount compatible (100mm x 100mm). Use M4 screws for mounting. Ensure the monitor is securely attached to a VESA-compatible stand or wall mount.

2.6 MultiView

MultiView allows you to display content from two different sources simultaneously, either in Picture-in-Picture (PIP) or Picture-by-Picture (PBP) mode.

PIP/PBP Modes:

• PIP/PBP Mode: Select between PIP (Picture-in-Picture) or PBP (Picture-by-Picture).
• PIP/PBP Input: Choose the input sources for each display.
• PIP Size: Adjust the size of the PIP window (Small, Middle, Large).
• PIP Position: Select the position of the PIP window (Top-Right, Top-Left, Bottom-Right, Bottom-Left).
• Swap: Swap the positions of the main and PIP displays.
• Off: Disable MultiView.

Supported inputs include HDMI 2.0, DisplayPort, and USB-C.

3. Display Features

3.1 SmartImage

SmartImage enhances the viewing experience by optimizing display settings based on the content. It offers various modes tailored for different applications like gaming, movies, and office work.

3.2 SmartContrast

SmartContrast automatically analyzes the content you are viewing and adjusts the monitor's contrast ratio for deeper blacks and richer colors, providing a more immersive viewing experience.

4. Adaptive Sync

Adaptive Sync synchronizes the monitor's refresh rate with your graphics card's frame rate, eliminating screen tearing and stuttering for smoother gameplay and video playback. This technology is compatible with AMD Adaptive Sync.

Supported AMD Graphics Cards:

• AMD Radeon R9 285, R7 260X, R7 260
• AMD A10-7890K, A10-7870K, A10-7850K, A10-7800, A10-7700K, A8-7670K, A8-7650K, A8-7600, A6-7400K

Ensure your system has the latest AMD drivers installed.

5. Smart Power

Smart Power is an intelligent power management feature that optimizes energy consumption. The monitor supports USB Power Delivery up to 65W via USB-C, with a default output of 45W. This allows you to charge compatible laptops and devices directly from the monitor.

USB-C Power Delivery Settings:

• Connect your USB-C device.
• In the monitor's OSD menu, navigate to [Setup] > [USB-C Setting] > [Smart Power].
• Adjust the power output settings as needed.

The monitor can deliver power ranging from 0-70W or 71-100W, with specific wattage limits for USB-C (65W) and USB-A (45W).

6. Technical Specifications

6.1 General Specifications

6.2 Environmental and Operating Conditions

6.3 Regulatory Compliance

The monitor complies with various regulatory standards, including RoHS (Restriction of Hazardous Substances).

7. Troubleshooting

7.1 Common Issues and Solutions

• "Cannot display this video mode" Error: Ensure the display resolution is set to 3440 x 1440. Check graphics card drivers and monitor settings.
• No Picture: Verify all cable connections. Ensure the monitor is powered on and the correct input source is selected.
• Flickering or Image Instability: Check cable connections and ensure they are secure. Try a different video cable or port.
• Color Issues: Adjust color settings in the OSD menu. Ensure the correct color profile (sRGB or User Define) is selected.
• Mac Compatibility: Philips monitors are generally compatible with Mac systems. Ensure correct adapter or cable usage if necessary.
• Plug-and-Play: The monitor supports Plug-and-Play with compatible operating systems.
• Windows Hello Not Working: Ensure drivers are up to date and Windows Hello is properly configured in system settings.

8. Philips Customer Support

8.1 About Philips Monitors

Philips monitors are known for their quality and advanced technology. Philips is committed to providing reliable products and excellent customer support.

8.2 Contacting Support

For product support, warranty information, or to download drivers and manuals, visit the Philips support website at www.philips.com/support.

9. Appendix

9.1 OSD Settings

The On-Screen Display (OSD) menu allows you to adjust various monitor settings, including:

• Picture: Brightness, Contrast, Sharpness, SmartImage presets, Color Temperature, sRGB, User Define.
• Input: Select the input source (HDMI, DisplayPort, USB-C).
• Audio: Volume, Mute, Audio Source.
• Setup: OSD settings, USB settings, Smart Power, Reset.

9.2 Troubleshooting FAQs

• "Cannot display this video mode"? Adjust resolution and refresh rate.
• No Image? Check connections and input source.
• Color Issues? Adjust color temperature or use sRGB.
• Mac Compatibility? Ensure proper connection and settings.
• Resetting Settings? Use the 'Reset' option in the OSD menu.
• Screen Flickering? Check cables and refresh rate.
• Color Temperature Adjustment? Select from presets or use User Define for custom settings.

9.3 MultiView FAQs

• PIP/PBP Issues? Ensure correct input sources and settings are selected.
• No Audio from Secondary Source? Check the [Audio Source] setting in the OSD.
• Timing Issues with PIP/PBP? Ensure the input signals are compatible.