Philips 34E1C5600HE Curved Monitor - User Manual
Important Information
This electronic user manual is intended for all Philips monitor users. Please read this manual carefully before using your monitor. It contains important information and notes regarding the operation of your monitor.
Philips warranty is valid provided the product is used for its intended purpose, in accordance with the operating instructions and with the original invoice or receipt showing the purchase date, store name, model number, and serial number.
Safety Precautions and Maintenance
Warnings!
Using controls, adjustments, or procedures other than those described in this document may expose you to electric shock and other electrical and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
- Keep the monitor away from direct sunlight, strong artificial lighting, and other heat sources. Prolonged exposure to such environments can lead to loss of color and damage to the monitor.
- Keep the monitor away from oil. Oil can damage the plastic cover of the monitor and void the warranty.
- Remove any objects that might fall into the ventilation openings or prevent proper cooling of the monitor's electronic components.
- Do not block the ventilation openings on the housing.
- When installing the monitor, ensure that the power outlet and plug are easily accessible.
- If you are disconnecting the monitor, wait 6 seconds before reconnecting the power cable or DC power cable for normal operation.
- Always use the approved power cables provided by Philips. If your power cable is missing, contact your local service center.
- Use only the specified power source. Use the monitor only with the specified power source. Using incorrect voltage can lead to malfunction and cause fire or electric shock.
- Protect the cable. Do not pull or bend the power cable and signal cable. Do not place heavy objects on the cables, as damage to the cables can cause fire or electric shock.
- Do not expose the monitor to strong vibrations or impacts during operation.
- To avoid potential damage, such as the screen separating from the frame, ensure the monitor does not tilt downwards by more than -5 degrees. If the maximum downward tilt angle is exceeded, the warranty will not cover monitor damage.
- Do not tilt or drop the monitor during operation or transport.
- Excessive use of the monitor can cause eye strain. It is recommended to take frequent short breaks at your workstation rather than infrequent longer breaks. For example, a 5-10 minute break after 50-60 minutes of continuous monitor use is better than a 15-minute break every two hours. Try to avoid eye strain during continuous screen use by:
- Looking at objects at different distances after focusing on the screen for a long period.
- Trying to blink more frequently during work.
- Slowly closing your eyes and rotating them to rest.
- Adjusting the screen to an appropriate height and angle according to your height.
- Adjusting the brightness and contrast to an appropriate level.
- Adjusting the ambient lighting to be similar to the screen lighting, avoiding fluorescent lighting and surfaces that do not reflect too much light.
- Consult a doctor if you experience symptoms.
Maintenance
- To protect your monitor from possible damage, do not apply excessive pressure to the LCD panel. When moving your monitor, grasp it by the frame to lift it; do not lift the monitor by placing your hand or fingers on the LCD panel.
- Oil-based cleaning agents can damage plastic parts and void the warranty.
- Unplug the monitor if you plan not to use it for an extended period.
- Unplug the monitor if you wish to clean it with a slightly damp cloth. The screen can be cleaned with a dry cloth when the power is off. Never use organic solvents, such as alcohol or ammonia-based liquids, to clean the monitor.
- To avoid the risk of shock or permanent damage, do not expose the monitor to dust, rain, water, or environments with excessive moisture.
- If your monitor gets wet, wipe it dry with a cloth as soon as possible.
- If foreign substances or water enter your monitor, immediately turn off the power and unplug the power cord. Then, remove the foreign substance or water and send the monitor to a service center.
- Do not place or use the monitor in locations exposed to heat, direct sunlight, or extreme cold.
- To maintain the superior performance of your monitor and ensure its longevity, use the monitor in environments within the following temperature and humidity ranges:
- Temperature: 0-40°C (32-104°F)
- Humidity: 20-80% RH
Important Information about Burn-in/Ghosting
When leaving the monitor, run a screen saver. Always activate a periodic screen refresh application if your LCD monitor displays static content for extended periods. Continuously displaying a static image for a long period can cause a "burn-in" effect on the screen, also known as "image retention" or "ghost image." "Burn-in," "image retention," or "ghost image" is a well-known phenomenon in monitor panel technology. In most cases, "burn-in," "image retention," or "ghost image" will disappear after some time when the power is turned off.
Warning
Failure to run a screen saver or a periodic screen refresh application may lead to serious "burn-in," "image retention," or "ghost image" symptoms that will not disappear and cannot be repaired. The aforementioned damage is not covered by the warranty.
Servicing
- The monitor housing should only be opened by qualified service personnel.
- If any documentation is needed for repair or integration, please contact your local service center. (Refer to the contact information for service in the "Important Information" manual.)
- For transportation information, please refer to "Technical Specifications."
- Do not leave your monitor in a car or truck where it will be directly exposed to the sun.
Note
Consult a servicer if the monitor is not working properly, or if you are unsure about any procedure when following the instructions in this user manual.
Description of Warning Symbols
The following paragraphs describe the conventions used in this document for warning symbols.
Attention, Caution, and Warnings
Some text segments in this manual are accompanied by an image and are printed in bold or italics. These segments contain advice for attention, caution, and warnings. Their meaning is as follows:
- Note: This symbol indicates important information or advice that helps you use your computer system better.
- Caution: This symbol indicates information on how to avoid potential damage to hardware or data loss.
- Warning: This symbol indicates the possibility of personal injury and provides instructions on how to avoid the problem.
Some warnings may be displayed without an accompanying image and in a different format. In such cases, the warning display is prescribed by the relevant regulatory body.
Product and Packaging Disposal
Discarded Electrical and Electronic Equipment - WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit: http://www.philips.com/a-w/about/sustainability.html
Monitor Setup
2.1 Installation
1. Package Contents
Refer to the image for package contents.
* Varies by region
2. Stand Installation
To protect this monitor and avoid scratches or damage, place the monitor face down on a soft surface during stand installation.
Warning
This product has a curved design. When connecting/disconnecting the base, place protective material under the monitor and do not press down on the monitor to avoid damaging it.
- Hold the stand with both hands.
- Carefully attach the base to the stand.
- Finger-tighten the screw at the bottom of the stand.
- Using a screwdriver, tighten the screw at the bottom of the stand and securely connect the stand to the mount.
- Carefully attach the stand to the VESA mounting area until the latch engages the stand.
3. Connecting the Stand
After connecting the stand, upright the monitor by holding it firmly with both hands along with the styrofoam. You can now remove the styrofoam. When removing the styrofoam, do not press on the panel to avoid panel breakage.
2.2 Operating the Monitor
1. Description of Control Buttons
Refer to the image for the control buttons.
- Press to turn on the monitor power. Press and hold for more than 3 seconds to turn off the monitor power.
- Access the on-screen menu.
- Confirm settings in the on-screen menu.
- Adjust speaker volume.
- Adjust the on-screen menu.
- Change the input signal source.
- Adjust the on-screen menu.
- SmartImage game menu. There are several options: FPS, Racing (Trke), RTS, Gamer 1 (Igrač 1), Gamer 2 (Igrač 2), LowBlue Mode (Režim niskog plavog svetla), EasyRead, and Off (Isključeno).
- Return to the previous menu level on the screen.
Warning
Wireless USB devices operating at 2.4Ghz, such as wireless mice, keyboards, and headsets, may interfere with high-speed USB 3.2 devices, which may result in reduced radio transmission efficiency. If this occurs, try the following methods to reduce interference effects:
- Try to keep USB 2.0 receivers away from USB 3.2 connection connectors.
- Use a standard USB extension cable or USB hub to increase the distance between the wireless receiver and the USB 3.2 connection connector.
2.3 Built-in Webcam
1. What is it?
This webcam is also equipped with advanced sensors that can be used for Windows Hello facial recognition, a feature that logs you into Windows devices in less than 2 seconds, 3 times faster than a password.
2. How to activate the webcam?
The Philips webcam can be activated by simply connecting a USB cable from your computer to the "USB C" port of this monitor. The webcam with Windows Hello functionality is now ready, provided that Windows Hello setup has been performed in Windows 10. Refer to the official Windows website for settings: https://support.microsoft.com/help/4028017/windows-learn-about-windows-hello-and-set-it-up.
Please note that Windows 10 is required for Windows Hello facial recognition setup. With earlier versions of Windows 10 or in Mac OS, the webcam may work without facial recognition functionality. For Windows 7, a driver is required to activate this webcam.
| Win7 | Yes | No |
| Win8 | Yes | No |
| Win8.1 | Yes | No |
| Win10 | Yes | Yes |
| Win11 | Yes | Yes |
Follow the setup steps:
- Turn on the webcam at the top of the screen towards the keyhole.
- Simply connect the USB cable from your computer to the "USB C" port of this monitor.
- Setup in Windows 10 operating system for Windows Hello function:
- In the settings app, click on accounts.
- Click on sign-in options in the side bar.
- You need to set up a PIN code before you can use Windows Hello. When you add this, the option for Hello will be unlocked.
- You will now see the available options for setup under the Windows Hello option.
- Click on "Get started." Setup is complete.
Note
- For the latest information, always visit the official Windows operating system website; information in the EDFU is subject to change without prior notice.
- To turn on the camera: Slide the cover to the right to turn on the camera for use with the Hello webcam 5M software. To turn off the camera: Slide the cover to the left to turn off the camera and cover the lens. Closing the camera cover does not turn off the microphone. The camera and microphone are separate devices. The microphone can be used without the camera.
- To turn off the microphone: Go to the video conferencing software settings and turn off the microphone or change the settings in the operating system.
- Different regions have different electrical voltages; inconsistent voltage settings can cause a ripple effect when using this webcam. Set the voltage to be the same as the voltage in your region.
- Users can adjust the following menu to select a screen suitable for visual effects. (Example: Users can adjust the value for White Balance.)
| Video Proc Amp | Camera Control | |
| Brightness | 0 | Auto |
| Contrast | 50 | 0 |
| Hue | 0 | 0 |
| Saturation | 64 | 0 |
| Sharpness | 50 | 0 |
| Gamma | 300 | |
| White Balance | 4600 | |
| Backlight Comp | 0 | |
| Gain | 64 | |
| ColorEnable | ||
| PowerLine Frequency | 50 Hz | 50 Hz |
| (Anti Flicker) | 60 Hz | |
| Default | OK | Cancel |
| Apply | X |
2.4 Noise Cancelling
This monitor has a Noise Cancelling functionality. When connected via USB-C during a video conference, the monitor will automatically filter out human-generated sounds. This function can be turned off in the on-screen display menu, under the Noise Cancelling option (default=ON).
Note
If multiple devices are connected to the monitor, both can play audio simultaneously through the speakers. It is recommended to disable audio output on the device that is not primary.
2.5 Removing the Stand for VESA Mounting
Before you start disassembling the monitor base, please follow the instructions below to avoid damage or injury.
- Place the monitor face down on a soft surface. Be careful to avoid scratching and damaging the monitor. Then lift the monitor stand.
- While holding down the release button, tilt the base and pull it out.
Note
This monitor supports a VESA-compliant mounting interface of 100 mm x 100 mm. M4 screws are required for VESA mounting. Always contact the manufacturer for wall mounting.
Warning
To avoid potential damage to the screen, e.g., screen separation, ensure the monitor does not tilt downwards by more than -5 degrees. Do not press on the screen while adjusting the monitor's angle. Hold only by the frame.
2.6 MultiView
1. What is it?
MultiView allows active, versatile connectivity and display, so you can work with multiple devices simultaneously, such as desktop and portable computers, side-by-side, greatly facilitating multitasking.
2. Why do I need it?
With the ultra-high resolution of Philips MultiView monitors, you can experience the world of connectivity in a relaxed way, both in the office and at home. With this monitor, you can conveniently enjoy viewing multiple content sources on one screen. For example: You might want to follow live video news in a small window while working on the latest blog article, or you might want to edit an Excel spreadsheet from your laptop while logged into your company's secure intranet to access files from your desktop computer.
3. How do I enable MultiView via the on-screen display menu?
- Press right to access the on-screen menu.
- Press up or down to select the main menu [PIP / PBP], then press right to confirm.
- Press up or down to select the main menu [PIP / PBP Mode], then press right.
- Press up or down to select [PIP], [PBP], then press right.
- You can now go back to set [PIP/PBP Input], [PIP Size], [PIP Position], or [Swap]. Press right to confirm your selection.
4. MultiView in the On-Screen Display Menu
PIP / PBP Mode (PIP / PBP mode): There are two modes for MultiView: [PIP] and [PBP].
- [PIP]: Picture-in-Picture Opens a sub-window of another signal source.
- [PBP]: Picture-by-Picture Simultaneously opens sub-windows of other signal sources.
When the sub-source is not recognized:
| PIP / PBP Mode | Off |
| Game Setting | PIP |
| PIP / PBP Input | PBP |
| LowBlue Mode | PIP |
| PIP Position | PBP |
| Swap | Swap |
When the sub-source is recognized:
| PIP / PBP Mode | Off |
| Game Setting | PIP |
| PIP / PBP Input | PBP |
| LowBlue Mode | PIP |
| PIP Position | PBP |
| Swap | Swap |
Note
Black bars are displayed at the top and bottom of the screen for accurate PBP mode aspect ratio. If you expect to see a full screen side-by-side, set the device resolutions to the pop-up warning resolution, and you will be able to see how the source screens of the two devices are projected onto this screen side-by-side without black bars. Please note that an analog signal does not support this full screen in PBP mode.
PIP/PBP Input: There are different video signal inputs that can be selected as the secondary display source: [HDMI 2.0], [DisplayPort], and [USB C].
Refer to the following table for compatibility information between the main and sub-sources.
| MultiView | Inputs | HDMI | DisplayPort | USB C |
| MAIN SOURCES (x1) | HDMI | • | • | • |
| DisplayPort | • | • | • | |
| USB C (x1) | • | • | • |
PIP Size (PIP size): When PIP mode is active, you can select one of four sub-window sizes: [Small], [Middle], [Large].
PIP Position (PIP position): When PIP mode is active, you can select one of four sub-window positions.
Swap: Swaps the main picture source and the sub-picture source on the screen.
Swap sources A and B in [PIP] mode:
Swap sources A and B in [PBP] mode:
Off (Disabled): Disables the MultiView function.
Note
When you use the Swap function, the video and its audio source will be swapped simultaneously.
Image Optimization
3.1 SmartImage
1. What is it?
SmartImage offers pre-set optimizations that enhance the screen for various types of content, dynamically adjusting brightness, contrast, color, and sharpness in real-time. Whether you are working with text applications, viewing images, or watching videos, Philips SmartImage provides optimized monitor performance.
2. Why do I need it?
You want a monitor that provides optimized display for all your favorite content types. SmartImage software dynamically adjusts brightness, contrast, color, and sharpness in real-time to enhance your viewing experience.
3. How does it work?
SmartImage is an exclusive, leading-edge Philips technology that analyzes the content displayed on the screen. Based on the scenario you select, SmartImage dynamically enhances contrast, color saturation, and image sharpness to improve the displayed content in real-time, with the press of a button.
4. How to enable SmartImage?
- Move left to open the SmartImage menu on the screen.
- Press up or down to select the desired SmartImage mode.
- SmartImage will remain on the screen for 5 seconds, or you can press right to confirm.
There are several options: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, EasyRead, and Off.
- FPS (Shooter): For first-person shooter games. Enhances black level detail.
- Racing (Trke): For racing games. Provides the fastest response time and high color saturation.
- RTS (Strategy): For real-time strategy games, a user-selected area can be highlighted for strategic games (via SmartFrame). Image quality can be specifically adjusted for the highlighted area.
- Gamer 1 (Igrač 1): User-defined settings saved as Player 1.
- Gamer 2 (Igrač 1): User-defined settings saved as Player 2.
- LowBlue Mode (LowBlue režim): LowBlue mode for simple productivity and eye comfort. Research has shown that just as ultraviolet rays can damage the eyes, blue light rays of short wavelength from LED screens can also damage the eyes and affect vision over time. Developed for your well-being, the Philips LowBlue mode setting uses smart software technology to reduce the harmful short-wavelength blue light.
- EasyRead: Helps improve reading for text-based applications, such as PDF books. Using a special algorithm that enhances contrast and edge sharpness of text content, the display is optimized for easy reading by adjusting the monitor's brightness, contrast, and color temperature.
- Off (Isključeno): No optimization by SmartImageGAME.
3.2 SmartContrast
1. What is it?
A unique technology that dynamically analyzes the displayed content and automatically optimizes the monitor's contrast for maximum visual clarity and viewing pleasure, by enhancing the backlight for clearer, sharper, and brighter images, or dimming the backlight for clearer display of images on dark backgrounds.
2. Why do I need it?
You want the best visual clarity and viewing pleasure for every type of content. SmartContrast dynamically controls contrast and adjusts backlight for clearer, sharper, and brighter gaming and video images, or for clear, readable text for office work. By reducing your monitor's power consumption, you save energy costs and extend your monitor's lifespan.
3. How does it work?
When you activate SmartContrast, it will analyze the content you are displaying in real-time to adjust color and backlight intensity. This function will dynamically increase contrast for a great entertainment experience when watching videos or playing games.
4. Adaptive Sync
Playing on a computer has long been an imperfect experience because graphics processors and monitors have different refresh rates. Sometimes, the graphics processor can display many new images during one monitor refresh, and the monitor will display parts of each image as one image. This is called "tearing." Gamers can solve the "tearing" problem using a function called "v-sync," but image display can become choppy as the graphics processor waits for the monitor to request a refresh before displaying new images. Mouse pointer response time and overall frame rate also decrease with the v-sync function. AMD Adaptive Sync technology eliminates all these problems by allowing the graphics processor to refresh the monitor when a new image is ready, providing gamers with incredibly smooth and fast game display without "tearing."
The following is a list of compatible graphics cards.
- Operating System
- Windows 10/8.1/8/7
- Graphics Card: R9 Series 290/300 and R7 Series 260
- AMD Radeon R9 Series 300
- AMD Radeon R9 Fury X
- AMD Radeon R9 360
- AMD Radeon R7 360
- AMD Radeon R9 295X2
- AMD Radeon R9 290X
- AMD Radeon R9 290
- AMD Radeon R9 285
- AMD Radeon R7 260X
- AMD Radeon R7 260
- Desktop and Mobility APU A-Series Processors
- AMD A10-7890K
- AMD A10-7870K
- AMD A10-7850K
- AMD A10-7800
- AMD A10-7700K
- AMD A8-7670K
- AMD A8-7650K
- AMD A8-7600
- AMD A6-7400K
5. Power Delivery and Smart Power
You can power your compatible device with up to 65 watts of power from the monitor.
1. What is it?
Smart Power is an exclusive Philips technology that provides flexible power delivery options for various devices. This is useful for charging high-performance laptop computers using just one cable.
With the Smart Power function, the monitor can deliver up to 65 W of power using the USB-C port, compared to the standard 45 W.
To avoid damaging your device, Smart Power provides protections to limit current draw.
2. How to enable Smart Power?
- Press right to access the on-screen menu.
- Press up or down to select the main menu [Setup], then press right to confirm.
- Then press up or down to turn [Smart Power] on or off.
3. USB-C Power Delivery
- Connect your device to the USB-C port.
- Turn on [Smart Power].
- If [Smart Power] is on, and USB-C is used for power, the maximum power delivery depends on the monitor's brightness setting. You can manually adjust the brightness setting to increase the power delivery from this monitor.
There are 2 levels of power delivery:
| Level | Brightness | Power Delivery via USB-C |
| Level 1 | 0~70 | 65W |
| Level 2 | 71~100 | 45W |
Note
- If [Smart Power] is on, and the DFP (downstream port) uses more than 5 W, then USB-C can deliver a maximum of 45 W.
- If [Smart Power] is off, and the DC output is not connected, then USB-C can deliver a maximum of 45 W.
6. Technical Specifications
| Monitor Panel Type | VA |
| Backlight | W-LED system |
| Panel Size | 34" (86.36 cm) |
| Aspect Ratio | 21:9 |
| Pixel Pitch | 0.23175 (H) mm × 0.23175 (V) mm |
| Contrast Ratio (typ.) | 3000:1 |
| Optimal Resolution | 3440 x 1440 @ 60 Hz |
| Viewing Angle (typ.) | 178° (H) / 178° (V) at C/R > 10 |
| Image Enhancement | SmartImage Game |
| Vertical Refresh Rate | 48 Hz - 100 Hz |
| Horizontal Frequency | 30 KHz - 160 KHz |
| sRGB | YES |
| Flicker-Free | YES |
| Low Blue Light Mode | YES |
| Monitor Colors | 16.7 M |
| Adaptive Sync | YES |
| EasyRead | YES |
| Signal Input Source | HDMI, DisplayPort, USB-C (DisplayPort alternate mode) |
| Connectors | 1 x USB C (upstream) |
| 1 × HDMI 2.0 (HDCP 2.2, HDCP 1.4) | |
| 1 x DisplayPort 1.2 (HDCP 2.2, HDCP 1.4) | |
| 1 x Audio Out | |
| 4 x USB A (downstream with x1 fast charge BC 1.2) (5V/1.5A) | |
| Input Signal | Separate Sync |
| USB | USB C x1 (upstream, DisplayPort alternate mode, HDCP 2.2, HDCP 1.4) |
| USB-A x 4 (downstream with x1 fast charge BC 1.2) | |
| Power Delivery | USB C: USB PD version 3.0, up to 65W (5V/3A, 7V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/3.25A) |
| USB A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A) | |
| USB SuperSpeed | USB C/USB A: USB 3.2 Gen1, 5 Gbps |
| Built-in Speaker | 5W x 2 |
| Built-in Webcam | 5 Megapixel camera with microphone and LED indicator (works with Windows Hello) |
| Multi View | PIP/PBP mode, 2 devices |
| English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazilian Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukrainian, Simplified Chinese, Traditional Chinese, Japanese, Korean | |
| Other Features | VESA mounting (100 x 100 mm), Kensington lock |
| Plug and Play Compatibility | DDC/CI, sRGB, Windows 11/10/8.1/8/7, Mac OSX |
| Tilt | -5 / +20 degrees |
| Height Adjustment | 130mm |
| Power Consumption | AC Input | AC Input | AC Input |
| 100 VAC, 60Hz | 115 VAC, 60Hz | 230 VAC, 50Hz | |
| Normal Operation | 57.3W (typ) | 57.0W (typ) | 57.5W (typ) |
| Standby (Standby Mode) | 0.5W | 0.5W | 0.5W |
| Off Mode | 0.3W | 0.3W | 0.3W |
| Heat Dissipation* | AC Input | AC Input | AC Input |
| 100 VAC, 60Hz | 115 VAC, 60Hz | 230 VAC, 50Hz | |
| Normal Operation | 195.56 BTU/hr (typ) | 194.54 BTU/hr (typ) | 196.25 BTU/hr (typ) |
| Standby (Standby Mode) | 1.71 BTU/hr | 1.71 BTU/hr | 1.71 BTU/hr |
| Off Mode | 1.02 BTU/hr | 1.02 BTU/hr | 1.02 BTU/hr |
| Power LED | On: White, Standby/Sleep: White (blinking) | ||
| Power Supply | Built-in, 100–240 VAC, 50/60 Hz |
| Product with Stand (WxHxD) | 808 x 557 x 281 mm |
| Product without Stand (WxHxD) | 808 x 381 x 111 mm |
| Product with Packaging (WxHxD) | 980 x 519 x 226 mm |
| Product with Stand | 9.29 kg |
| Product without Stand | 7.16 kg |
| Product with Packaging | 12.43 kg |
| Temperature Range (operation) | 0°C to 40°C |
| Relative Humidity (operation) | 20% to 80% |
| Atmospheric Pressure (operation) | 700 to 1060 hPa |
| Temperature Range (non-operation) | -20°C to 60°C |
| Relative Humidity (non-operation) | 10% to 90% |
| Atmospheric Pressure (non-operation) | 500 to 1060 hPa |
| ROHS | YES |
| Packaging | 100% recyclable |
| Special Substances | Housing 100% PVC & BFR free |
| Box | Black |
| Finish | Texture |
Note
These specifications are subject to change without notice. Go to www.philips.com/support to download the latest version of the pamphlet.
6.1 Resolution and Preset Modes
1. Maximum Resolution
3440 x 1440 @ 100 Hz
2. Recommended Resolution
3440 x 1440 @ 60 Hz
Note
Please note that this monitor performs best at its native resolution of 3440 x 1440. For the best display quality, adhere to the following resolution recommendations. For the best display performance, always ensure that your graphics card can achieve the maximum resolution and refresh rate of this Philips screen.
| H. Frequency (kHz) | Resolution | V. Frequency (Hz) |
| 31.47 | 720 x 400 | 70.09 |
| 31.47 | 640 x 480 | 59.94 |
| 35.00 | 640 x 480 | 66.67 |
| 37.86 | 640 x 480 | 72.81 |
| 37.50 | 640 x 480 | 75.00 |
| 35.16 | 800 x 600 | 56.25 |
| 37.88 | 800 x 600 | 60.32 |
| 46.88 | 800 x 600 | 75.00 |
| 48.08 | 800 x 600 | 72.19 |
| 47.73 | 832 x 624 | 74.55 |
| 48.36 | 1024 x 768 | 60.00 |
| 56.48 | 1024 x 768 | 70.07 |
| 60.02 | 1024 x 768 | 75.03 |
| 44.77 | 1280 x 720 | 59.86 |
| 63.89 | 1280 x 1024 | 60.02 |
| 79.98 | 1280 x 1024 | 75.03 |
| 55.94 | 1440 x 900 | 59.89 |
| 65.29 | 1680 x 1050 | 59.95 |
| 89.48 | 1720 x 1440 | 59.97 |
| 67.50 | 1920 x 1080 | 60.00 |
| 67.17 | 2560 x 1080 | 59.98 |
| 44.41 | 3440 x 1440 | 29.99 |
| 88.82 | 3440 x 1440 | 59.97 |
| 150.97 | 3440 x 1440 | 99.98 |
7. Energy Saving
If you have a VESA DPM card compatible with the screen or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. If input from the keyboard, mouse, or other input device is detected, the monitor will automatically "wake up." The following table shows the power consumption and signaling of this automatic energy-saving feature:
| VESA Mode | Definition of Power Management | Electrical Power Consumption | LED Color | ||
| Video | H-sync | V-sync | In Use | ||
| Active | ON | Yes | Yes | 57.0 W (typ), 202.4W (max.) | White |
| Standby (Standby Mode) | OFF | No | No | 0.5 W | White (blinking) |
| Off Mode | OFF | - | - | 0.3W | OFF |
The following settings are used to measure the power consumption of this monitor:
- Native resolution: 3440 x 1440
- Contrast: 50%
- Brightness: 80%
- Color Temperature: 6500k with a full white scheme
Note
These figures are subject to change without notice.
8. Customer Care and Warranty
8.1 Philips Policy on Dead Pixels on Flat Panel Monitors
Philips strives to deliver products of the highest quality. We use some of the most advanced manufacturing processes in our industry and conduct strict quality control. However, pixel and sub-pixel defects on TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that panels will not have defective pixels, and Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice describes the types of pixel defects and defines the acceptable defect level for each type. To be eligible for warranty repair or replacement, the number of defective pixels on the TFT LCD panel must exceed these acceptable levels. For example, no more than 0.0004% of sub-pixels should be missing on the monitor. Since some types and combinations of pixel defect types are more noticeable than others, Philips has set even higher quality standards for them. This policy is valid worldwide.
A pixel or image element consists of three primary color sub-pixels (red, green, and blue). A large number of pixels together form an image. When all three colored sub-pixels of a pixel are lit, they appear as a single white pixel. When all are dark, they appear as a single black pixel. Other combinations of lit and dark sub-pixels appear as a single pixel of another color.
Types of Defective Pixels
Defective pixels and sub-pixels on the screen manifest in various ways. There are two categories of defective pixels and several types of defective sub-pixels in each category.
Bright Dot Defects
Bright dot defects occur when pixels or sub-pixels are always on or lit. That is, a bright dot is a sub-pixel that is displayed on the screen when the monitor has a dark diagram. There are different types of bright dot defects.
One lit sub-pixel (red, green, or blue).
Two adjacent lit sub-pixels:
Three adjacent lit sub-pixels (one white pixel).
Note
A red or blue bright spot must be more than 50 percent brighter than adjacent spots, while a green bright spot must be 30 percent brighter than adjacent spots.
Dark Dot Defects
Dark dot defects appear as pixels or sub-pixels that are always dimmed or "off." That is, a dark dot is a sub-pixel displayed on the screen when the monitor has a bright diagram. These are types of dark dot defects.
Proximity of Defective Pixels
Since defective pixels and sub-pixels of the same type are more noticeable when they are close to each other, Philips has specified tolerances for the proximity of defective pixels.
Tolerances for Defective Pixels
To be eligible for warranty repair or replacement due to defective pixels, the TFT LCD panel in a Philips flat panel monitor must have defective pixels or sub-pixels that exceed the tolerances specified in the following tables.
| ACCEPTABLE LEVEL | |
| 1 bright sub-pixel | 2 |
| 2 adjacent bright sub-pixels | 1 |
| 3 adjacent bright sub-pixels (one white pixel) | 0 |
| Distance between two bright dot defects* | >15mm |
| Total bright dot defects of all types | 2 |
| ACCEPTABLE LEVEL | |
| 1 dark sub-pixel | 5 or less |
| 2 adjacent dark sub-pixels | 2 or less |
| 3 adjacent dark sub-pixels | 1 |
| Distance between two dark dot defects* | >15mm |
| Total dark dot defects of all types | 5 or less |
| ACCEPTABLE LEVEL | |
| Total bright or dark dot defects of all types | 10 or less |
Note
1 or 2 damaged adjacent sub-pixels = 1 dot defect
8.2 Customer Care & Warranty
For information on what the warranty covers and additional support requirements for your region, please visit the website www.philips.com/support for details, or contact your local Philips customer support center.
For Warranty Period, please refer to the Warranty Statement in the "Important Information" Manual.
For extended warranty, if you wish to extend the warranty period, we offer a service package beyond the warranty through our certified service center. If you wish to use this service, purchase it within 30 calendar days of the product purchase date. During the extended warranty period, the service includes pickup, repair, and return, but the user will be responsible for any resulting costs.
If a certified service partner cannot perform the necessary repairs offered by the extended warranty package, we will find an alternative solution for you, if possible, during the period of the extended warranty you purchased. Please contact our Philips customer service representative or local contact center (via the customer care number) for more details.
The Philips customer care center phone number is provided below.
| Depending on region | Extended Warranty Period | Total Warranty Period |
| + 1 year | Local standard warranty period +1 | |
| + 2 years | Local standard warranty period +2 | |
| + 3 years | Local standard warranty period +3 |
**Proof of original purchase and extended warranty are required.
Note
Please refer to the "Important Information" manual for regional service contact information, available on the Philips website support page.
9. Troubleshooting and Frequently Asked Questions
9.1 Troubleshooting
This page addresses problems that the user can resolve. If a problem persists after trying these solutions, contact your Philips customer service representative.
1. Common Problems
No Image (Power LED is not lit)
- Ensure the power cable is connected to the outlet and the back of the monitor.
- First, make sure the power button on the back of the monitor is in the OFF position, then press it to the ON position.
No Image (Power LED is lit white)
- Ensure the computer is turned on.
- Ensure the signal cable is properly connected to your computer.
- Make sure the pins on the monitor cable connection side are not bent. If they are, repair or replace the cable.
- Energy saving feature may be activated.
Screen says
- Check cable connection
- Ensure the monitor cable is properly connected to the computer. (Also refer to the quick start guide).
- Check if the monitor cable pins are bent.
- Ensure the computer is turned on.
AUTO button does not function
- The Auto function can only be applied in VGA analog mode. If the result is not satisfactory, you can perform manual adjustments via the on-screen menu.
Note
The Auto function is not needed in DVI digital mode.
Visible signs of smoke or sparks
- Do not perform any troubleshooting steps.
- Immediately unplug the monitor from the main power source for safety.
- Immediately contact the Philips customer service representative.
2. Picture Problems
Image is not centered
- Adjust the image position using the "Auto" function in the main on-screen menu controls.
- Adjust the image position using the Phase/Clock adjustments in the OSD main controls. Works only in VGA mode.
Image vibrates on the screen
- Ensure the signal cable is securely connected to the graphics card or computer.
Vertical flickering occurs
- Adjust the image position using the "Auto" function in the main on-screen menu controls.
- Remove vertical stripes using the Phase/Clock adjustments in the OSD main controls. Works only in VGA mode.
Horizontal flickering occurs
- Adjust the image position using the "Auto" function in the main on-screen menu controls.
- Remove vertical stripes using the Phase/Clock adjustments in the OSD main controls. Works only in VGA mode.
Image appears blurred, unclear, or too dark
- Adjust the contrast and brightness on the screen display.
"Image retention", "ghost image" or "phantom image" remains after power off.
Continuously displaying a static image for a long period can cause an "image retention" effect, also known as "image retention" or "phantom image." "Image retention," "image retention," or "phantom image" is a very well-known phenomenon in LCD panel technology. In most cases, "burn-in" or "image retention" or "phantom image" shadow will gradually disappear after some time when the power is turned off.
When leaving the monitor, run a screen saver. Always activate a periodic screen refresh application if your LCD monitor displays static content. Failure to run a screen saver or a periodic screen refresh application may lead to serious "burn-in," "image retention," or "phantom image" symptoms that will not disappear and cannot be repaired. The aforementioned damage is not covered by the warranty.
The image appears distorted. Text is unclear or blurred.
Set the computer's display resolution to the same mode as the monitor's recommended original resolution.
Green, red, blue, black, and white dots appear on the screen
The remaining dots are a normal characteristic of liquid crystal technology used in today's technology. Please refer to the pixel policy for more details.
* The "power on" light is too bright and distracting
You can adjust the "power on" light using the Power LED Adjustment in the main on-screen menu controls.
For further assistance, please refer to the contact information for service in the "Important Information" manual and contact a Philips customer service representative.
* Functionality varies by screen.
9.2 General FAQs (Frequently Asked Questions)
P1: When I install the monitor, what should I do if the screen displays "Cannot display this video mode"?
Ans.: Recommended resolution for this monitor: 3440 x 1440.
- Disconnect all cables, then connect your computer to the monitor you used previously.
- In the Windows Start Menu, select Settings/Control Panel. In the Control Panel window, select the Display icon. Within the Display control panel, select the "Settings" window. Under the Setting table, in the "desktop area" column, move the slider to 3440 x 1440 pixels.
- Open "Advanced Properties" and set the refresh rate to 60Hz, then click OK.
- Restart your computer and repeat steps 2 and 3 to confirm that your computer is set to 3440 x 1440.
- Turn off the computer, disconnect the old monitor, and reconnect the Philips LCD monitor.
- Turn on the monitor, then turn on the computer.
P2: What is the recommended refresh rate range for an LCD monitor?
Ans.: The recommended refresh rate for LCD monitors is 60 Hz. In case of some screen interference, you can set it to 100 Hz to see if it resolves the interference.
P3: What are .inf and .icm files? How do I install the driver programs (.inf and .icm)?
Ans.: These are the driver files for your monitor. Your computer may require monitor driver programs (.inf and .icm files) when you first install the monitor. Follow the instructions in your user manual; the monitor driver programs (.inf and .icm files) will be installed automatically.
P4: How do I set the resolution?
Ans.: The video card/graphics driver and monitor together determine the available resolutions. You can select the desired resolution in the Windows® control panel, under "Display properties."
P5: What if I get lost while adjusting the monitor settings?
Ans.: Simply press the button, then select "Reset" to restore all original factory settings.
P6: Is the LCD screen scratch-resistant?
Ans.: Generally, it is recommended not to expose the panel surface to excessive impact and to protect it from sharp or blunt objects. When handling the monitor, ensure there is no pressure or force on the panel surface. This may affect warranty conditions.
P7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth. For deep cleaning, use isopropyl alcohol. Do not use other solvents, such as ethyl alcohol, ethanol, acetone, hexane, etc.
P8: Can I change the monitor's color settings?
Ans.: Yes, you can change your color settings via the on-screen menu controls as follows:
- Press the button to display the on-screen menu.
- Press the button to select the "Color" option, then press the button to enter the color settings, where you will find three settings as shown below.
- Color Temperature: Native, 5000K, 6500K, 7500K, 8200K, 9300K, and 11500K. With settings in the range of 5000K, the screen appears "warm, with a red-white tone," while a temperature of 11500K gives a "cool, blue-white tone."
- sRGB: This is the standard setting for ensuring accurate color exchange between different devices (e.g., digital cameras, monitors, printers, scanners, etc.).
- User Define: The user can choose their preferred color settings by adjusting red, green, and blue.
Note
Color temperature is a measure of the light emitted by an object as it heats up. This measurement is expressed on an absolute scale (degrees Kelvin). Lower temperatures in Kelvin, such as those around 2004K, are red; higher temperatures, such as those around 9300K, are blue. Neutral temperature is white, at 6504K.
P9: Can I connect the LCD monitor to any personal computer, workstation, or Macintosh?
Ans.: Yes. All Philips LCD monitors are fully compatible with standard computers, Macs, and workstations. You may need a cable adapter to connect the monitor to a Mac system. Contact your Philips sales representative for more information.
P10: Are Philips monitors Plug-and-Play?
Ans.: Yes, monitors support "plug and play" technology on Windows 7/Windows 8/Windows 8.1, Windows 10, Windows 11, Mac OSX systems.
P11: What is image sticking, burn-in, image retention, or phantom image on LCD panels?
Ans.: Continuously displaying a static image for a long period can cause an "image retention" effect, also known as "image retention" or "phantom image." "Image retention," "image retention," or "phantom image" is a very well-known phenomenon in LCD panel technology. In most cases, "burn-in" or "image retention" or "phantom image" shadow will gradually disappear after some time when the power is turned off.
When leaving the monitor, run a screen saver. Always activate a periodic screen refresh application if your LCD monitor displays static content.
9.3 Frequently Asked Questions about MultiView
P1: Can I enlarge the PIP sub-window?
Ans.: Yes, you can select one of three offered sizes: [Small], [Middle], [Large]. You can press the button to access the on-screen display menu. Select the desired value for the [PIP Size] option from the main [PIP / PBP] menu.
P2: How can I listen to audio, independent of video?
Ans.: The audio source is usually tied to the main picture source. If you want to change the audio signal input, you can press the button to access the on-screen display menu. Select the desired value for the [Audio Source] option from the main [Audio] menu.
Keep in mind that the monitor will default to the audio source you last selected the next time it is turned on. If you want to change it again, you will have to go through the above steps to select the new desired audio source, which will then become the "default" mode.
P3: Why do the sub-windows flicker when I activate PIP/PBP?
Ans.: This is because the video source for the sub-windows is interlaced time (I-time). Please change the sub-window signal source to progressive time (P-time).
