UGREEN NASync DXP4800 Network Attached Storage
User Manual | Benutzerhandbuch | 用户手册
Product Overview
The UGREEN DXP4800 is a network-attached storage device designed for home and personal users. It functions as an intelligent data management center, allowing users to store and access data via smartphones, laptops, tablets, and TVs anywhere with network access.
Key Features:
- UGREENlink Service: An extranet access service for remote access to the NAS device without complicated network settings.
- M.2 Capability Extension: Supports M.2 SSDs for high-speed storage or as a cache to enhance read/write performance.
- File Manager: A powerful tool for efficient file management, sharing, uploading, and remote server access.
- Sync & Backup: Ensures consistent data synchronization and provides reliable data protection.
- Album: Seamlessly manage and share photos, with features for organizing people and creating personalized albums.
- Video Center: A media service application for managing films and TV shows, creating poster walls, and projecting content onto TVs or projectors.
- Music: An application for organizing music collections and creating personalized playlists.
Package Contents
The package includes:
- 1x Network Attached Storage
- 1x User Manual
- 1x Warranty Card
- 2x Hard Drive Tray Key
- 1x Power Adapter (DC 12V/10A)
- 2x Ethernet Cable (CAT7)
- 2x SSD Silicone Pad (For Thermal Conduction)
- Screws & Screwdriver (For 2.5-inch Hard Drive Installation)
Installation Guide
Unlocking Hard Drive Tray
Use the provided key to unlock the hard drive tray. Press the buckle to pop the handle out, then pull the tray out.
Installing 3.5-inch Hard Drives (No Screwdriver Required)
- Flip the drive tray to the back.
- Pull the clamp arm: Press the buckle marked with the "Press" icon to pull the arm.
- Install the drive: Place the drive on the tray, ensuring the four fastening pins on the tray align with the screw holes on the drive. The drive pins should face down.
- Secure the drive: Push back the clamp arm to secure the drive.
- Load the tray into the bay: Insert the loaded drive tray into the empty drive bay and lock it.
Installing 2.5-inch Hard Drives (Screwdriver Required)
- Adjust fastening pins: Use the drive tray key to move the rear end fastening pin to the front mounting hole.
- Install the drive: Place the drive on the tray, aligning the holes on the bottom of the drive with the holes on the tray. The drive pins should face down.
- Secure the drive: Flip the tray to the back, insert the screws, and tighten them to secure the drive in place.
- Load the tray into the bay: Insert the loaded drive tray into the empty drive bay and lock it.
Note: For installing 3.5-inch hard drives, please remember to move the fastening pin back to the rear end.
Installing M.2 SSDs (Optional)
M.2 SSDs can be used as a normal storage drive or as a read/write cache to improve reading and writing performance of random data.
- Power off the NAS device, turn it over, loosen the screws, and remove the bottom panel.
- Unscrew the M.2 fixing screws.
- Insert the M.2 SSD into the slot in the direction shown, then tighten the screws.
- Peel off the silicone pad film and stick it on the front-facing surface of the SSD.
- Reinstall the panel and power on the NAS. After successful boot up, use the "UGREEN NAS" app to set up the SSD cache.
Warning: To avoid data loss, please remove the SSD cache in the "UGREEN NAS" before removing any M.2 SSD.
Powering On
Connect the NAS device to a router's LAN port using an Ethernet cable. Connect the power adapter to the device, then briefly press the power button to turn it on.
Tips: After powering on, download the "UGREEN NAS" app. Navigate to "Control Panel" > "Hardware & Power" to select automatic startup.
Warning: To avoid potential fires, explosions, or other electrical hazards, do NOT use non-UGREEN power adapters or uncertified power adapters.
Indicator and Buzzer Description
Indicator Lights
| LED | Color | Status | Description |
|---|---|---|---|
| Power Indicator | White | Static | Power on |
| Flashing (once per 0.5s) | Power off | ||
| Pulsing | System hibernation | ||
| DISK 1-4 Hard Drive Indicator | Orange | Slow flashing (once per 1s) | Drive error |
| Orange | Slow flashing (once per 1s) | Drive error | |
| White | Flashing | Drive active | |
| White | Pulsing | Drive hibernation | |
| LAN Network Indicator | Orange | Static | Internet not connected |
| Orange | Flashing | Data transfer (No Internet) | |
| White | Static | Internet connected | |
| White | Flashing | Data transfer (Internet connected) |
Buzzer
| Status | Beeper | Description |
|---|---|---|
| Power on | Short beep once | |
| System reset | Short beep once | |
| Drive error | Beep once at 3-second intervals | |
| System error | Beep once at 2-second intervals |
Web Client-Binding & Settings
Step 1: Add Device
- Ensure the NAS device and computer are on the same local area network (LAN), then visit the URL: find.ugnas.com.
- The system will automatically search for devices in your current LAN.
- Select the device you want to add and click "Connect".
Step 2: Initialize the Device
After adding the device, you will enter the initialization settings interface. Complete the following operations:
- Name the device: Assign a name for easy identification and management.
- Create a local administrator account: Register an account for device management.
- Register and bind UGREEN Cloud account (optional): For additional functions like UGREENlink and Quick Login. You can skip this step if not needed.
After completing these operations, check the "update system" option (required) and the "device analysis improvement plan" option (not required) to start using the device.
Note: If the device is not initialized, its status will be "Not Initialized".
Step 3: Set up Storage Mode
Enter "UGREEN NAS" > "Storage Manager" to set up storage mode and configure storage space.
Phones/Tablets & Other Devices—Binding & Settings
1. Application Download
- Option 1: Scan the QR code on the device or below using your phone to install the "UGREEN NAS" app.
- Option 2: Visit UGREEN's official website (https://nas.ugreen.com/download) to download and install the application.

2. Binding & Settings
Step 1: Add Device
- Ensure the NAS device and your phone/computer are on the same LAN.
- Open "UGREEN NAS". The system will automatically search for devices. You can also add a device by scanning the QR code on the device's bottom.
- Select the device and click "Connect".
Step 2: Initialize the Device
After adding the device, you will enter the initialization settings interface. Complete the following operations:
- Name the device: Assign a name for easy identification and management.
- Create a local administrator account: Register an account for device management.
- Register and bind UGREEN Cloud account (optional): For additional functions like UGREENlink and Quick Login. You can skip this step if not needed.
After completing these operations, check the "update system" option (required) and the "device analysis improvement plan" option (not required) to start using the device.
Note: If the device is not initialized, its status will be "Not Initialized".
Step 3: Set up Storage Mode
Enter "UGREEN NAS" > "Storage Manager" to set up storage mode and configure storage space.
Device Sharing
Option 1 (Invited user and NAS on the same network):
The administrator logs into "UGREEN NAS" > "Control Panel" > "User Management" > "Add" to create a new user account. Provide the account and password to the invited user. The invited user logs into "UGREEN NAS", searches for the device via LAN, enters the account password to activate and bind the device.
Option 2 (Invited user and NAS not on the same network):
First, the administrator enables the UGREENlink online service. Then, log into "UGREEN NAS" > "Control Panel" > "User Management" > "Invite" to enable invitation settings. Copy the invitation link and share it with the invited users. When invited users open the link, they can enter their account information to request access to the device.
Note: UGREENlink online service is an external network access service provided by "UGREEN NAS", allowing app access without complicated network settings.
Reset Network & Password
When the NAS device is turned on, use a pin-like object to insert and hold the "RESET" hole for 5 seconds until the buzzer beeps. The device will not restart during the reset process. After the reset is complete, the solid white network indicators will turn on, indicating the device is ready for use.
Note: The reset operation will not affect the data stored in the hard drive. After a successful reset, you can log in with the "admin" account and a blank password (this account is used for password resets). Follow the wizard to configure your administrator password.
Features Description
- UGREENlink Service: Remote access to the NAS device from an external network environment via PC, browser, or mobile app.
- M.2 Capability Extension: Enhance read/write performance by using M.2 SSDs as storage or cache. Refer to "UGREEN NAS" > "Help Center" > "Knowledge Center" for details.
- File Manager: Efficiently manage files with features for sharing, uploading, folder permissions, and remote server access.
- Sync & Backup: Ensures data consistency across devices (PCs, file servers, other UGREEN NAS) and provides data protection. Users can select backup targets based on their needs.
- Album: Organize and share photos, categorize people, and create personalized albums for preserving memories.
- Video Center: A multimedia application for managing films and TV shows, creating poster walls, and projecting content onto TVs or projectors.
- Music: Organize music collections and create personalized playlists for an immersive audio experience.
Notices
- Place the NAS device as shown in the manual illustrations. Do not turn it upside down or place it upright while operating.
- Keep the NAS in an environment with stable temperature and low humidity. Avoid direct sunlight and liquids.
- Power off the device during thunderstorms or voltage fluctuations to prevent damage.
- Keep the device away from heat sources or humid environments to reduce fire or electric shock risks.
- Do not insert foreign objects into the NAS to avoid damage from abnormal use or short circuits.
- Power off the NAS device before cleaning. Use a moist wipe; do not use chemicals or spray cleaners.
- Do not drop, squeeze, impact, or throw the NAS.
- This device contains small parts; keep out of reach of children to prevent choking hazards.
- Do not dismantle or repair the NAS device yourself. Improper disassembly or assembly may cause electric shock or other safety hazards. Contact UGREEN customer service for repair or replacement parts/accessories.
▲ WARNING
- INGESTION HAZARD: This product contains a button cell or coin battery.
- DEATH or serious injury can occur if ingested.
- A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
- KEEP new and used batteries OUT OF REACH of CHILDREN.
- Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
- This product contains a non-replaceable battery (CR2032, 3.0 Vdc).
- Non-rechargeable batteries are not to be recharged.
- Do not force discharge, recharge, disassemble, heat above 85°C, or incinerate. Doing so may result in injury due to venting, leakage, or explosion.
- Do not dismantle, open, or shred secondary cells or batteries.
- Do not expose batteries to heat, fire, or direct sunlight.
- Do not short-circuit a cell or battery. Store cells or batteries properly to prevent short-circuiting.
- Do not subject cells or batteries to mechanical shock. If a cell leaks, avoid contact with skin or eyes. If contact occurs, wash the affected area with water and seek medical advice.
- Use only the charger recommended by the device manufacturer.
- Keep batteries clean and dry.
- Retain original product literature for future reference.
- Use batteries only for their intended application.
- Dispose of properly according to local regulations.
- BATTERY WARNING: KEEP OUT OF REACH OF CHILDREN.
- Do not ingest batteries; this can result in a Chemical Burn Hazard.
- If a coin or button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Seek immediate medical attention if batteries might have been swallowed or placed inside any part of the body.
- Example information on symptoms from battery ingestion: No obvious symptoms. A child might cough, gag, drool, appear sick, point to their throat or stomach, have pain, be tired, clingy, lose appetite, or be unable to eat solid food. Vomiting fresh (bright red) blood is a specific symptom. Be vigilant with button or coin batteries.
Specifications
| Product Name | Operating System | Processor | Max Turbo Frequency | Memory Types | Memory Capacity | Flash Memory | File System | Storage Mode | Supported Drive | Video Port | RJ45 Ethernet Port | USB Port | SD Card Slots | Power Source Specification | Compatible Systems | Working Environment | Product Dimensions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Network Attached Storage | UGOS Pro | Intel N100 4-Core | 3.40GHz | SODIMM DDR5 | 8 GB-16 GB (depends on the actual configuration of the device model) / 16 GB (max memory size) | 32GB eMMC | Internal: ext4/Btrfs External: Btrfs/ext2/ext3/ext4/VFAT/exFAT/FAT16/FAT32/NTFS/XFS Internal non-"UGREEN NAS" storage pool: Btrfs/ext2/ext3/ext4/VFAT/exFAT/FAT16/FAT32/NTFS/XFS |
JBOD/Basic/RAID 0/RAID 1/RAID 5/RAID 6/RAID 10 | 4×2.5-inch/3.5-inch SATA hard drive 2×M.2 NVMe 2280 SSD |
1xHDMI, Up to 4K | 2×2.5GbE Support 10Mbps/100Mbps/1000Mbps/2.5Gbps auto-negotiation |
1×USB 3.2 Gen 2 (up to 10Gbps) 1xType-C USB 3.2 Gen 2 (up to 10Gbps) 1×USB 3.2 Gen 1 (up to 5Gbps) 2xUSB 2.0 (up to 480Mbps) |
1×SD 3.0 (up to 104MB/s) | DC 12V/10A | Phone: Android 7.0/iOS 15 or later Computer: Windows 7 SP2 or later/macOS High Sierra 10.13.6 or later |
Temperature: 0°C~40°C/32°F~104°F Humidity: 5% to 95% | L257.5×W178×H178 (mm)/L10.1×W7.0×H7.0 (inch) |








