Tuya Wi-Fi Solar Camera Quick Start Guide

1. Packing List

Please refer to the actual product for the complete packing list. Typically includes:

• Camera × 1
• Manual × 1
• Accessory package × 1
• Certificate of conformity × 1
• Bracket × 1

2. Preparation for Use

1. Power On: After receiving the product, turn on the device first. For the first use, please use the provided DC 5V 2A charger and power cord to fully charge the device. The built-in battery requires approximately 6 hours of charging.
2. Download and Open the App: Search for "Tuya Smart" in your app store or scan the QR code on the manual to download and install the app. For the first download and use, click the "Register" button to create an account. If you already have an account, click the "Login" button.

3. Device Connection

1. Turn on Bluetooth: Turn on the Bluetooth of your phone and then open the Tuya Smart app.
2. Add Camera: The camera will automatically pop up to add when you enter the app. If it doesn't pop up, tap "Add Device". The camera will be displayed at the top of the interface. Tap the camera icon to add it.
3. Wi-Fi Setup: Choose your Wi-Fi network (only 2.4GHz Wi-Fi is supported) and enter the password. Click "Next".
4. Adding Device: Wait for the camera to be added. Click "Next" after successful addition.
5. Complete: Click "Done".

4. View Video Playback

Navigate to "Features" > "Playback". Select the desired date to view all recorded files and videos.

5. Video Storage

• SD Card Storage: Insert an SD card into the device to store videos. When the SD card is full, the oldest video will be automatically replaced.
• Cloud Storage: Available for purchase through the app. This service is not free.

6. Device Instructions

Indicator Light Status:

• Steady Green: Charging. Turns off automatically when fully charged.
• Red light flashing fast: Waiting to connect to the network.
• Red light flashing slowly: Network connection in progress.
• Red lights always on: Error state. Please restart the device.
• Blue lights always on: Device successfully connected to the network.

Button Functions:

• Force Restart: Press and release to power off and restart the device.
• ON/OFF/Reset:
  • In shutdown state, press and hold for 3 seconds to automatically turn on the power and enter the distribution network state.
  • When the red light flashes, press and hold for 5-9 seconds to switch modes (single machine mode / package mode).
  • When turned on, press and hold for 10 seconds to automatically shut down.

7. PIR Humanoid Detection Feature

• The sensitivity of humanoid detection can be adjusted in the device settings.
• In crowded environments, it is recommended to turn off or set the device to low sensitivity to avoid unnecessary wake-ups and prolong battery life.
• Sensitivity Settings:
  • OFF: The device will not perform humanoid induction detection.
  • Low: Within hibernation state, senses movement within 3 meters to trigger reporting.
  • Middle: Within hibernation state, senses movement within 5 meters to trigger reporting.
  • High: Within hibernation state, senses movement within 8 meters to trigger reporting.

8. Matters Needing Attention

• PIR Sensitivity: PIR sensors are sensitive to temperature changes. Avoid placing the device where air is churning (e.g., air conditioning outlets, fan surroundings, near curtains). Do not install the device directly in front of glass or mirrors.
• Installation Height: The recommended installation height is approximately 2.5m-3m. Do not invert the device.
• Battery Life: Battery service time is affected by wake-up frequency. For busy areas, reduce sensitivity to minimize wake-ups. Charge the device promptly when the battery is low to prevent battery failure.
• Wi-Fi Signal: Ensure a stable Wi-Fi signal at the installation location, especially outdoors. Consider adding a Wi-Fi extender if the signal is weak.
• Power Supply: Use the original DC 5V 2A charger and USB cable for charging. Do not use mobile power supplies, as they may cause short circuits.
• Wi-Fi Support: The device supports 2.4GHz Wi-Fi but not 5GHz Wi-Fi.
• Cloud Storage Trial: The product offers one month of free cloud storage. A subscription is required for continued use after the trial period.

9. Troubleshooting

• Failed to configure the network:
  • Ensure the device is in configuration mode.
  • Keep the phone, camera, and router close together.
  • Confirm you are using a 2.4GHz Wi-Fi network.
  • Verify the router name and password are correct.
• Offline equipment:
  • Check if the router has a stable internet connection.
  • Verify the router is connected to the camera. If the router or Wi-Fi password changes, reset the device and reconfigure the network.
• Unable to preview:
  • The server might be congested. Try restarting the app.
• No message push:
  • Ensure the app has notification permissions enabled.
  • Check that the alarm message push switch is enabled in the app's Personal Center Settings.
  • Confirm the PIR switch is enabled in the device settings.
• No video files:
  • Ensure an SD card is inserted before startup.
  • Make sure the device's PIR switch and recording switch are enabled.
  • Check the SD card status in the app. If abnormal, try formatting the SD card.

10. Common Problems

Q: Why does the battery drain so quickly?

A: Excessive video recording or frequent false triggers can drain the battery. Check the number of videos recorded daily and consider lowering the sensitivity setting if there are too many false triggers. Also, check for weak Wi-Fi signals between the camera and the router; try repositioning them to improve the connection.

Q: How do you ensure that the network connection between the camera and the router is normal?

A: Trigger the PIR sensor and wait about 5 seconds. If the camera indicator blinks quickly, it indicates a poor connection to the router.