Tuya Q6 Solar PTZ Camera User Guide

Introduction

Welcome to the Tuya Q6 Solar PTZ Camera User Guide. This manual is designed to help you understand and use your new camera effectively. Please read the instructions carefully before using the product and keep this manual for future reference. Note that the APP version may be updated, leading to potential changes.

Packing List

• Camera
• Solar panel
• Bracket
• Certificate of conformity
• Accessory package
• Manual

Device Overview

The Tuya Q6 Solar PTZ Camera features the following components:

• Solar panel: For charging the device.
• Antenna: For Wi-Fi connectivity.
• Speaker: For audio output.
• Reset ON/OFF button: Used for resetting and powering the device.
• USB interface: For power input or potential data transfer.
• SD Card slot: For local video recording.
• Photoresistance: Detects ambient light levels.
• Lens: Captures video footage.
• PIR induction: Detects motion.
• Indicator LED: Shows device status.
• Microphone: Captures audio.

App Setup and Account Creation

To use the camera, you need to download and install the Tuya Smart app. You can find it by searching in your mobile app market or by visiting: https://smartapp.tuya.com/tuyasmart

Account Sign Up

1. Enter your mobile phone number or email address.
2. Enter the verification code sent to your device and set a password.
3. Click "Login" or "Sign Up".

Device Connection

Initial Charging: This device has a built-in battery pack. For the first use, please use a DC 5V/2A USB cable to charge the device for approximately 10 hours.

Device Buttons and Indicators

Buttons

Reset button and On/Off button:

• To power up: In the off state, long press for 4 seconds.
• To reset: In the boot state, long press for 5 seconds.
• To power off: In the boot state, long press for 10 seconds.

Indicator Lights

• Red light flashing: Waiting to connect to the network.
• Red lights solid: In an error state; please restart the device.
• Red light flashing (repeatedly): Network connection in progress.
• Blue lights solid: The device is successfully connected.

For recording, insert an SD card (chip facing the USB interface) and wait for a beep and the red light to flash.

Wi-Fi Connection

Ensure the device's indicator light flashes and you hear a beep before proceeding. If not, press the reset button for 5 seconds.

Connecting via QR Code Scan

1. Open the Tuya Smart app and click "Add Device".
2. Select "Scan Code" or "Add Manually".
3. Scan the QR code displayed on your phone with the camera. Aim the phone's QR code at the device from a distance of 15-20cm.
4. The app will automatically complete device configuration and issue a prompt sound.
5. Click "I Heard a Prompt" in the app.
6. Click "Next" when prompted.
7. Enter your Wi-Fi account and password (ensure it's a 2.4GHz network).
8. Click "Next" to proceed. The device will then be added.

Connecting via AP Mode

1. Open the app monitoring screen and click the three dots in the upper right corner.
2. Find and click "AP Mode".
3. Click "Start AP Mode".
4. Find the Wi-Fi name "Tuya-IPC" (or similar) in your phone's Wi-Fi settings, enter the password you set, and click "Connect".
5. After a successful connection, your phone may indicate the Wi-Fi is unavailable. Click "Connect anyway" or "Use Wi-Fi".
6. Return to the app to view the live screen.

PIR Sensitivity Settings

The PIR (Passive Infrared) sensor detects motion. You can adjust its sensitivity in the device settings to manage wake-up frequency and battery life. This is especially useful in crowded environments.

• Off: The device will not perform humanoid detection.
• Low: Detects movement within 5 meters in hibernation state.
• Middle: Detects movement within 7 meters in hibernation state.
• High: Detects movement within 10 meters in hibernation state.

Advanced Features and Integrations

The Tuya Q6 Solar PTZ Camera supports integration with third-party voice services such as Amazon Alexa and Google Assistant for enhanced control and automation.

Notifications and Playback

You can view the device's alarm messages by clicking "Message Notification" in the app. To check video playback, click "Playback" and select the desired date to view recorded files and videos.

Important Installation Guidelines

Meters Needing Attention

• PIR Sensitivity: PIR is sensitive to temperature changes. Avoid placing the device near air conditioning outlets, cooling vents, fans, or curtains. Do not install directly in front of glass or mirrors.
• Installation Height: The recommended installation height is approximately 2.5m-3m. Do not invert the device.
• Battery Service Time: The device's battery life is affected by wake-up frequency. For crowded areas, consider turning off or lowering PIR sensitivity to reduce wake-ups. Charge the device promptly when the battery is low to prevent failure.
• Wi-Fi Signal: Ensure a stable Wi-Fi signal at the installation location, especially outdoors. Add a Wi-Fi router if the signal is weak.
• Device Operation: This is a low-power intelligent product supporting APP remote wake-up, PIR human detection, and button wake-up. The device enters sleep mode shortly after activation.
• Initial Charging: For normal operation, charge the device for 10 hours using the original DC 5V/2A charger and USB cable. Do not use a mobile power supply, as it may cause a short circuit.
• Wi-Fi Compatibility: The device supports Wi-Fi 2.4GHz but does not support Wi-Fi 5GHz.

Troubleshooting

Network Allocation Failed

• Ensure the camera is in configuration state.
• Keep the phone, camera, and router close together.
• Note: This camera does not support 5GHz routers.
• Verify the router name and password are correct.

The Device is Offline

• Check the router's internet connection.
• Verify the connection between the router and camera. If the router or Wi-Fi password changes, reset the camera and reconfigure the network.
• Check if the camera battery is depleted. Try connecting via USB power and attempt again.

Unable to Preview

• The server might be congested. Try restarting the APP.

No News Push

• Ensure the app has notification permissions enabled.
• Verify the alert message button is turned on in the app's personal center settings.
• Confirm the PIR switch is enabled in the camera settings.

No Video Files

• Insert the SD card before powering on the device.
• Ensure the PIR switch is turned on.
• Ensure the camera's recording switch is turned on.
• Check the SD card status in the app. If abnormal, try formatting the SD card.

Common Problems

Why does the battery drain so fast?

Frequent triggering of the human detection function in a crowded environment can cause the device to work for extended periods, consuming power quickly. Consider lowering the PIR sensitivity setting. Viewing video playback files for long durations also consumes power. Ensure the device's signal is stable; unstable networks may cause the device to wake up multiple times. Try changing the device's position or SIM operator if applicable.

How can I confirm that the camera is connected properly?

Actively trigger the PIR sensor. Wait for approximately 3 seconds. If the blue indicator light turns on, the device is connected properly.

Safety and Compliance

FCC Caution

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; Increase the separation between the equipment and receiver; Connect the equipment into an outlet on a circuit different from that to which the receiver is connected; Consult the dealer or an experienced radio/TV technician for help.

The antenna of this product, under normal use conditions, is at least 20cm away from the user's body. A warning statement to the user for keeping at least 20cm or more separation distance from the antenna should be included in the user manual. Thus, this device is classified as a Mobile device.

Documents and Resources

• Tuya Q6 Solar PTZ Camera [pdf] User Guide

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