Zigbang Manuals & User Guides

Welcome to the Zigbang Manuals Page

Zigbang is a prominent property tech and smart home company that has expanded its global footprint by acquiring Samsung's electronic door lock and home IoT business. Today, Zigbang offers a comprehensive ecosystem of cutting-edge smart security solutions, including biometric push-pull digital door locks, deadbolt smart locks, and integrated smart security home hubs with video intercoms.

Designed for modern living, their devices feature advanced, multi-layered access methods like fingerprint recognition, NFC, Wi-Fi connectivity, keypad entry, and dual-authentication security modes. From remote unlocking and access log tracking to seamless IoT connectivity via its dedicated mobile app, Zigbang transforms standard entryways into highly secure, convenient, and intelligent gateways.

• How do I factory reset my Zigbang SHP series gate lock?

  To factory reset models like the SHP-A21 or SHP-P52, enter reset mode by pressing the Register button, then entering 0, #, the master reset PIN (e.g., 1470852369 or 4560852580), and holding the # button for 5 seconds. Check your specific manual for the exact reset codes.

• How do I change the PIN code on my Zigbang Smart Door Lock?

  Open the interior battery cover, briefly press the [Register] button, enter your existing PIN followed by the [*] button. Then, press 0 to select password change, enter your new PIN (4 to 12 digits), and press the [*] button to save.

• Why is my Zigbang lock beeping continuously?

  Entering an incorrect PIN 5 times triggers a 3-minute suspension alarm. The lock may also beep during a high-temperature warning, away security alarm activation, or to notify you of low battery power.

• How do I pair my Zigbang digital lock with my smartphone?

  Download the Zigbang Smart Home app. Activate the lock's Wi-Fi module (often by pressing Register, 9, 1), and follow the on-screen pairing instructions in the app to connect it to your local wireless network.