VIOMI V-RVCLM27B

VIOMI Alpha 2 Pro Robot Vacuum Cleaner User Manual

Model: V-RVCLM27B

1. Introduction

Thank you for choosing the VIOMI Alpha 2 Pro Robot Vacuum Cleaner. This advanced robotic cleaner is designed to provide efficient and thorough cleaning for your home, featuring Lidar navigation, obstacle avoidance, automatic dirt disposal, and powerful suction. Please read this manual carefully before use to ensure proper operation and maintenance.

VIOMI Alpha 2 Pro Robot Vacuum Cleaner and Auto-Emptying Station

Figure 1.1: VIOMI Alpha 2 Pro Robot Vacuum Cleaner with Auto-Emptying Station.

2. Important Safety Information

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury. This includes:

3. Package Contents

Verify that all components are present and in good condition:

4. Product Overview

4.1 Robot Vacuum Components

Top view of VIOMI Alpha 2 Pro robot vacuum on carpet

Figure 4.1: Top view of the robot vacuum, highlighting its powerful 4000Pa suction.

The VIOMI Alpha 2 Pro features a sleek design with advanced sensors for efficient navigation and cleaning. Key components include:

VIOMI Alpha 2 Pro demonstrating four-line laser anti-collision technology

Figure 4.2: The robot's four-line laser system for advanced obstacle avoidance.

VIOMI Alpha 2 Pro showing ultra-long main brush and side brush

Figure 4.3: Illustration of the ultra-long main brush and extended side brush for comprehensive coverage.

4.2 Auto-Emptying Station

The auto-emptying station automatically transfers collected dust and debris from the robot's dustbin into a sealed dust bag, minimizing manual intervention.

Woman relaxing while VIOMI Alpha 2 Pro robot vacuum self-empties into its station

Figure 4.4: The self-emptying feature allows for hands-free dust disposal.

Comparison of dustbin needing cleaning versus discarding a dust bag

Figure 4.5: The convenience of discarding a full dust bag versus manually cleaning a dustbin.

5. Setup

5.1 Initial Charging and Placement

  1. Unpack the robot vacuum and the auto-emptying station.
  2. Place the auto-emptying station against a wall in an open area, ensuring there are no obstacles within 1.5 meters in front and 0.5 meters to the sides.
  3. Connect the power cable to the station and plug it into a power outlet.
  4. Place the robot vacuum onto the charging contacts of the station. Ensure it is properly docked. The robot will begin charging. For first use, fully charge the robot.

5.2 Connecting to the Mi Home App

The Mi Home app allows for advanced control and customization of your robot vacuum.

  1. Download the "Mi Home" app from your smartphone's app store (Google Play Store or Apple App Store).
  2. Register or log in to your Mi account.
  3. Open the app and tap the "+" icon to add a new device.
  4. Select the VIOMI Alpha 2 Pro from the list of available devices.
  5. Follow the on-screen instructions to connect the robot to your home's 2.4GHz Wi-Fi network. (Note: 5GHz Wi-Fi is not supported).
  6. Once connected, the robot will appear in your device list.
Smartphone screen showing Mi Home app interface with robot vacuum map and controls, alongside logos for Alexa and Google Assistant

Figure 5.1: Mi Home App interface for controlling the robot vacuum, compatible with Alexa and Google Assistant.

5.3 Initial Mapping

For optimal performance, allow the robot to complete a full mapping run of your home before setting specific cleaning tasks.

VIOMI Alpha 2 Pro mapping multiple floors with laser lines

Figure 5.2: The robot's ability to map and adapt to multiple floor levels.

6. Operating the Robot Vacuum

6.1 Cleaning Modes

The VIOMI Alpha 2 Pro supports various cleaning modes accessible via the Mi Home app:

Graphic showing 3-in-1 sweep, vacuum, and mop functions of the robot vacuum

Figure 6.1: The robot's versatile 3-in-1 functionality: sweep, vacuum, and mop.

Robot vacuum cleaning different rooms at scheduled times

Figure 6.2: Example of scheduled cleaning for different areas of the home.

6.2 Virtual Walls and No-Go Zones

Using the Mi Home app, you can define areas the robot should avoid:

Robot vacuum avoiding a defined 'No-Go Zone' with building blocks

Figure 6.3: Setting up a 'No-Go Zone' to prevent the robot from entering specific areas.

6.3 Voice Control

The VIOMI Alpha 2 Pro supports voice control via Google Home and Amazon Alexa. Link your Mi Home account to these services and use commands like "Start cleaning" or "Go back to charge."

7. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your robot vacuum.

7.1 Emptying the Dust Bag

The auto-emptying station will automatically empty the robot's dustbin. Replace the dust bag in the station when it is full. The app may notify you when replacement is needed.

7.2 Cleaning Brushes and Filters

Diagram showing various replaceable parts of the VIOMI Alpha 2 Pro robot vacuum

Figure 7.1: Overview of replaceable components for maintenance.

7.3 Cleaning Sensors and Charging Contacts

Wipe the Lidar sensor, anti-drop sensors, and charging contacts on both the robot and the station with a clean, dry cloth to ensure proper function.

8. Troubleshooting

ProblemPossible CauseSolution
Robot does not turn on.Low battery; not properly docked.Ensure robot is fully charged on the station. Check power connection to the station.
Robot cannot connect to Wi-Fi / frequently loses connection.Incorrect Wi-Fi password; 5GHz network; weak signal.Ensure you are connecting to a 2.4GHz network. Re-enter Wi-Fi password. Move station closer to router or consider a Wi-Fi extender.
Robot gets stuck frequently.Obstacles (cables, small objects); high thresholds.Clear floor of obstacles. Use virtual walls/no-go zones for problematic areas. The robot can overcome obstacles up to 20mm.
Poor cleaning performance.Full dustbin; clogged brushes/filters; low suction setting.Replace dust bag. Clean main brush, side brushes, and filters. Increase suction power in the app.
Auto-emptying station is very loud.Normal operation during dust collection.This is normal during the emptying process. Consider scheduling emptying during times when noise is less disruptive.

9. Specifications

FeatureDetail
BrandVIOMI
Model NumberV-RVCLM27B
ColorBlack
Dimensions (L x W x H)35 x 35 x 9.5 cm
Weight13.2 Kilograms
Suction PowerUp to 4000 Pa
Battery Capacity5200 mAh
RuntimeUp to 220 minutes
Cleaning AreaUp to 420 m²
Navigation TypeLidar Navigation
Obstacle AvoidanceFour-line Laser AI
Dust DisposalAutomatic Dirt Disposal
Connectivity2.4GHz Wi-Fi (Mi Home App)
Voice ControlAmazon Alexa, Google Home
Surface RecommendationHard Floor, Carpet

10. Warranty and Support

The VIOMI Alpha 2 Pro comes with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. For warranty claims or technical support, please contact VIOMI customer service through the Mi Home app or visit the official VIOMI website. Please retain your proof of purchase.

Note: Information regarding spare parts availability is currently not provided. Please check with VIOMI customer support for replacement parts.

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