Tenergy Manuals & User Guides

Tenergy Corporation, established in 2004 and based in Fremont, California, is a leading provider of comprehensive battery and power solutions. Known initially for its high-quality rechargeable batteries and intelligent charging stations, Tenergy has expanded its catalog to include power backup systems, RC hobbyist gear, and a diverse range of consumer electronics.

From smart floor lamps and advanced air purifiers and dehumidifiers to specialized RC drone batteries and multi-function cell meters, Tenergy Life and Tenergy Power cater to both individual consumers and industrial environments. Their robust product line focuses on energy efficiency, longevity, and intelligent safety designs, making everyday tasks easier and more cost-effective.

• How do I contact Tenergy customer service for my device?

  You can reach Tenergy customer service by email at service@tenergy.com or by calling (510) 687-0388, Monday through Friday, 9:00 AM to 5:00 PM Pacific Time.

• What is the warranty period for Tenergy products?

  Most Tenergy Life and Power products purchased directly from Tenergy come with a 1-year standard warranty. Check your specific user manual or the Tenergy website for detailed warranty policies on your device.

• Where can I register my Tenergy product for warranty coverage?

  You can register your newly purchased product by filling out the warranty registration form available online at life.tenergy.com/warranty-registration-form/.

• Are Tenergy smart chargers compatible with other battery brands?

  For optimal safety and performance, Tenergy specifically advises using their smart chargers exclusively with compatible Tenergy rechargeable batteries. Do not charge non-rechargeable or mismatched batteries, as this can cause overheating and damage.