Supra Manuals & User Guides

Supra is a prominent name in access technology, widely recognized as a leading global provider of key management solutions. Established in 1955, Supra revolutionized the real estate industry with the introduction of its first lockbox system. Today, the brand is synonymous with the Supra eKEY® app, TRAC-Box electronic lockboxes, and the SupraWEB management platform, which are utilized by real estate associations and Multiple Listing Services (MLS) to facilitate efficient property access and marketing.

In addition to its core security and real estate solutions, the Supra brand name appears on a diverse range of other consumer products. This includes high-performance wake boats, as well as home heating appliances and smart tags. This page aggregates user manuals, support guides, and technical specifications for the wide spectrum of products bearing the Supra name.

• How do I obtain an authorization code for the Supra eKEY app?

  You can obtain an authorization code from your system administrator or by logging into your organization's SupraWEB or TRACcess website. The code is typically required when first installing the app or moving to a new device.

• What devices are compatible with Supra eKEY?

  The Supra eKEY app is compatible with most modern Android and iOS devices. Communication with lockboxes is achieved using Bluetooth or infrared signals. Fobs may be required for older devices regarding Bluetooth compatibility.

• How do I change the shackle code on my Supra lockbox?

  Shackle codes are generally managed through the eKEY app or SupraWEB by the listing agent or owner. Ensure you are within Bluetooth range of the box and have the appropriate privileges to edit device settings.

• What products are covered under the Supra brand on this page?

  This page primarily covers Supra's Real Estate lockbox and key management systems (Supra Systems). However, it may also list manuals for Supra home appliances (heating/cooling) and Supra Boats, due to shared brand naming.