Roborock Qrevo Series

Safety Information

Warnings

• Use only the detachable Roborock EWFD24HRR docking station supplied with this product for battery charging.
• Turn off the product and unplug it from the power outlet before cleaning or maintenance.
• To prevent hazards caused by accidental resetting of the thermal cutoff, this product must not be powered through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.

Cautions

• Use the product only in accordance with the user manual. The user bears any losses or damages caused by improper use.
• This product is not a toy. Pay close attention when used by or near children.
• Before cleaning, ensure the dustbin, washable filter, dust bag, side brush, mop pads, main brush cover, and main brush cover are correctly installed in place.
• Do not use the product to clean hard or sharp objects (e.g., decor debris, glass, and nails) to avoid scratching the vacuum cleaner, dock, or floor.
• Do not sit or stand on the vacuum cleaner or dock.
• To prevent corrosion or damage, do not use any disinfectants and use only the cleaning solution recommended by Roborock.
• If the water hardness in your home is higher than 14 °dH (250 mg/l CaCO3), it is recommended to use only filtered or softened water to avoid damaging the appliance.
• Do not place low-lying objects (e.g., shoes, mats) near elevated areas such as stairs. Otherwise, the vacuum cleaner may fall due to malfunctioning sensors.
• To prevent water damage, ensure there is no water on the floor where the vacuum cleaner is cleaning.
• Do not use this product on elevated areas without barriers, such as a loft floor, open terrace, slide, or the top of furniture.
• To prevent possible injury, keep hair, loose clothing, fingers, all parts of people's bodies, and pets at a sufficient distance from the product's joints, openings, and moving parts.
• Do not use the product in a room where an infant or child is sleeping.
• Do not carry the robotic vacuum cleaner by the vertical bumper, top cover, side brush, or bumper. Do not move the docking station by lifting the docking station base, water tank handle, or dustbin cover.
• Do not use the docking station to collect stones, paper scraps, or other objects that may block the air duct.
• Do not use the vacuum cleaner or docking station to vacuum burning or smoking objects, such as cigarettes, matches, hot ashes, or any flammable or explosive items such as lighters, gasoline, or toners used in printers or copiers.
• Place the dock on a hard, level surface. Keep the docking station, vacuum cleaner, and power cord away from fire and heat sources, such as heaters. Avoid damp and narrow spaces or places where the vacuum cleaner might hang in the air.
• Do not place any objects near or cover the top of the vacuum cleaner or docking station, near the suction inlet of the docking station (including the dustproof cover).
• Do not use without the dust bag.
• Do not use the product if it has been damaged in any way. Contact customer service for assistance.
• Always use the product in well-ventilated areas to prevent overheating.
• Roborock disclaims any responsibility for indirect, incidental, or consequential damages arising from the use, misuse, or inability to use this product. This disclaimer does not affect any statutory rights that cannot be waived under applicable laws.
• Do not wash the vacuum cleaner or docking station with water.
• CAUTION: Do not rely solely on the cliff sensor; always set up a No-Go Zone in the app for all stairs.
• CAUTION: Do not use the mopping function on water-sensitive floors (e.g., parquet, untreated wood or laminate flooring) to avoid damage.

Battery and Charging

Warnings

• Ensure the power voltage meets the requirements indicated on the dock.
• To prevent the possibility of smoke, heat, or fire, use only the battery, charger, power cord, docking station, and other accessories supplied with this product.
• Do not use the product with any other type of power adapter, as this may cause danger and void the warranty.
• Do not dispose of used batteries. Hand them over to a professional recycling organization.
• If the docking station is located in an area prone to thunderstorms or with unstable voltage, take appropriate safety precautions.
• If you will not be using the product for an extended period, fully charge it before storing, unplug it from the outlet, turn it off, and store it in a cool, dry place. Charge it at least once every three months to prevent over-discharge of the battery.
• When transporting the product, remember to unplug the docking station, turn off the vacuum cleaner, and empty the water tanks. Original packaging is recommended.

Explanation of International Symbols

(Symbol: House inside a circle) For indoor use only.

Product Overview

A1 Vacuum Cleaner (Top View)

• Power/Clean
  • Press and hold to turn the vacuum cleaner on or off.
  • Press to start cleaning.
• Power Indicator Light
  • White: Battery status ≥ 15%
  • Red: Battery status < 15%
  • Pulsing: Charging or starting
  • Flashing Red: Error
• Dock
  • When the robotic vacuum cleaner is not in the docking station: Press to return to the dock / Press and hold to start spot cleaning.
  • When the robotic vacuum cleaner is in the docking station: Press to empty the dustbin / Hold to wash the mop pads.

  Note: To pause the robotic vacuum cleaner, press any button.

A1-1 Reactive Tech Obstacle Avoidance Sensor

A2 Vacuum Cleaner (Bottom View)

• A2-1 Wall Sensor
• A2-2 Omni-directional Wheel
• A2-3 Carpet Sensor
• A2-4 Side Brush
• A2-5 Main Brush Cover
• A2-6 Main Wheels
• A2-7 Main Brushes
• A2-8 Main Brush Cover Latches
• A2-9 Mop Pads
• A2-10 Cliff Sensors

A3 Robotic Vacuum Cleaner (Open Top Cover)

• A3-1 Vertical Bumper
• A3-2 LIDAR Sensor
• A3-3 WiFi Indicator
  • Not lit: Wi-Fi not connected
  • Slow flashing: Waiting for connection
  • Fast flashing: Connecting
  • Lit: WiFi connected
• A3-4 Reset Button
• A3-5 Dustbin
• A3-6 Charging Contacts
• A3-7 Communication Sensor
• A3-8 Air Vents
• A3-9 Auto-Empty Port
• A3-10 Modules for Automatic Mop Pad Lifting and Rotation
• A3-11 Suction Port
• A3-12 Bumper

A4 Mop Pad Holder

• A4-1 Mop Pads with Hook
• A4-2 Mop Pad Axis

  Note: Ensure the mop pads are placed flat in their position.

A5 Mop Pad

A6 Dustbin

• A6-1 Dustbin Latches

A6-2 Air Inlet

A6-3 Filter Latch

A6-4 Washable Filter

A6-5 Suction Port

A7 Docking Base

A8 Power Cable

A9 Docking Station with Emptying, Washing, and Refilling Function

• A9-1 Water Tank Handle
• A9-2 Water Tank Latch
• A9-3 Dirty Water Tank
• A9-4 Dustbin Cover
• A9-5 Charging Contacts
• A9-6 Vacuum Cleaner Refill Port
• A9-7 Suction Port
• A9-8 Clean Water Tank
• A9-9 Status Indicator Light
  • Pulsing: Emptying/Washing Mop Pads
  • Solid Red: Dock Error
  • Off: Powered Off/Charging
• A9-10 Drain Port
• A9-11 Drying Air Vents
• A9-12 Docking Base
• A9-13 Filter
• A9-14 Dust Bag Port
• A9-15 Dock Location Indicator
• A9-16 Clean Water Dispensers
• A9-17 Float
• A9-18 Filter Cleaning Compartment
• A9-19 Cleaning Compartment

Installation

Note: To minimize interference, the status indicator will be off or dimly lit in DND mode.

A10 Docking Station with Emptying, Washing, and Refilling Function (Rear View)

• A10-1 Power Cable Storage Slot
• A10-2 Power Port
• A10-3 Cable Outlets

  Note: The power cable can be routed from either side.

B Installation

B1 Important Information

• Clear the floor of cables, hard or sharp objects (e.g., nails and glass), and loose items. Simultaneously, move any unstable, fragile, valuable, or hazardous items to prevent personal injury or property damage due to entanglement, collision, or tipping over by the vacuum cleaner.
• When using the vacuum cleaner on an elevated surface (e.g., a maisonette), always use a safety physical barrier to prevent accidental falls that could result in personal injury or property damage.

Notes:

• For the first use, monitor the vacuum cleaner throughout the cleaning process and watch for any issues. It will be able to clean on its own during subsequent uses.
• To prevent excessive accumulation of dirt on the mop pads, you should vacuum the floors at least three times before the first mopping cycle.

B2 Assembly

• Secure the docking base by firmly pressing both sides of the base and the connecting part in the middle until you hear a click.

Note: When moving the dock, secure the water tanks to prevent them from falling.

• Connect the power cable to the rear of the dock and store any excess cable in the storage slot.

Note: The power cable can be routed from either side.

• Align and insert the mop pad axes into place on the vacuum cleaner until you hear a click.

B3 Dock Placement

Place the docking station on a hard, level surface (wood, tile, concrete, etc.), flush against a wall, and leave a clearance of at least 0.9 m (3 ft) above, 0.46 m (1.5 ft) to the sides, and 1.2 m (4 ft) in front. Ensure there is good Wi-Fi coverage in the chosen location to work effectively with the mobile app. Plug the docking station into the power outlet and ensure the status indicator is lit.

• B3-1 Clearance: More than 1.2 m (3.94 ft)
• B3-2 Clearance: More than 0.9 m (2.96 ft)
• B3-3 Clearance: More than 0.46 m (1.5 ft)

Notes:

• If the power cable hangs vertically to the ground, it may get caught by the robotic vacuum cleaner, causing the docking station to move or disconnect. Store the excess cable in the storage space.
• The status indicator is lit when the docking station is powered on and off when the vacuum cleaner is charging.
• If an error occurs, the status indicator will turn red.
• Place the dock on a hard, level surface away from fire, heat, and water. Avoid narrow spaces or places where the vacuum cleaner might hang in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt, leading to issues with the vacuum cleaner returning to the dock and starting cleaning.
• Keep the dock away from direct sunlight or anything that might block the dock location indicator, otherwise the vacuum cleaner may not be able to return to the dock.
• Do not use the docking station without the clean water tank, dirty water tank, dustbin cover, disposable dust bag, filter cleaning compartment, or cleaning compartment.
• Perform maintenance on the docking station as instructed. Do not clean the docking station's power cord or charging contacts with a damp cloth or wipe.
• All docks are tested with water before leaving the factory. It is normal for a small amount of water to remain in the water channel of the dock.

B4 Power On and Charging

Press and hold the button to turn on the vacuum cleaner. Wait until the power indicator lights up, then place the vacuum cleaner in front of the dock. Ensure the docking station is plugged into the power outlet. Then, press the button, and the vacuum cleaner will automatically return to the dock to charge. The vacuum cleaner is equipped with a high-performance integrated lithium-ion rechargeable battery. To maintain battery performance, keep the vacuum cleaner charged.

B4-1 Status indicator light on the dock is off, power indicator light on the vacuum cleaner is pulsing: Charging.

Note: If the vacuum cleaner's battery is depleted, it cannot be turned on. In this case, place the vacuum cleaner on the dock to charge it.

Connecting to the App

1. Download the App

Search for "Roborock" in the App Store or Google Play, or scan the QR code to download and install the app.

2. Reset Wi-Fi

• a. Open the top cover and locate the Wi-Fi indicator.
• b. Press and hold the buttons simultaneously until you hear the voice prompt "Resetting Wi-Fi". Resetting is complete when the power indicator blinks slowly blue. The vacuum cleaner will then wait for connection.

Note: If you cannot connect to the vacuum cleaner due to router configuration, forgotten password, or other reasons, reset the Wi-Fi and add the vacuum cleaner as a new device.

3. Add Device

Open the Roborock app, tap "Add Device" or "+", and add the device following the in-app guide.

Notes:

• The actual procedure may vary due to ongoing app updates. Follow the instructions provided in the app.
• Supports 2.4 GHz Wi-Fi only.

Usage Instructions

C1 Filling the Water Tank

Lift the clean water tank, open its lid, and fill it with clean water. After filling, close the lid, secure the latch, and return the clean water tank to the dock.

Notes:

• To prevent damage, do not use any disinfectants and use only the cleaning solution recommended by Roborock.
• Do not add too much cleaning solution, as this may cause the vacuum cleaner to malfunction due to slippage.
• Use cold water only to prevent deformation.
• If water stains remain on the outside of the water tank, wipe them with a soft dry cloth before reinstalling the tank.

Power On/Off

Press and hold the button to turn on the vacuum cleaner. The power indicator will light up, and the vacuum cleaner will enter standby mode. Press and hold the button to turn off the vacuum cleaner and complete the cleaning cycle.

Note: The vacuum cleaner cannot be turned off while charging.

Start Cleaning

Press the button to start cleaning. The vacuum cleaner will plan its cleaning route, cleaning corners first in each room, then proceeding in a zigzag pattern across the room. The vacuum cleaner will thus thoroughly and efficiently clean all rooms.

Notes:

• To ensure the vacuum cleaner automatically returns to the dock, start it from the dock and do not move the dock during cleaning.
• If the battery level is too low, cleaning cannot be started. Charge the vacuum cleaner before starting cleaning.
• Before starting cleaning, clear cables (including the docking station's power cable) and valuables from the floor. Loose items may be dragged by the vacuum cleaner, potentially causing disconnection of electrical appliances or damage to cables and property.
• If cleaning is completed in less than 10 minutes, the vacuum cleaner will clean twice.
• If the battery runs out during a cleaning cycle, the vacuum cleaner will automatically return to the dock. After charging, it will resume where it left off.
• The vacuum cleaner will retract the mop pad holders and clean carpets. You can also set carpets as No-Go Zones in the app to avoid them.
• Before starting each cleaning, ensure the mop pads are correctly installed.

Spot Cleaning

Press and hold the button to start spot cleaning. Cleaning range: The vacuum cleaner cleans a 1.5 m x 1.5 m square area centered on its current position.

Note: After completing spot cleaning, the robotic vacuum cleaner will automatically return to its starting point and wait for further instructions.

Pause

While the vacuum cleaner is cleaning, press any button to pause it, and press again to resume cleaning. Press the button on the paused vacuum cleaner to send it back to the dock.

Note: Manually placing a paused vacuum cleaner into the dock will end the current cleaning session.

Sleep Mode

If the vacuum cleaner remains idle for more than 10 minutes, it will enter sleep mode, and the power indicator will blink every few seconds. Press any button to wake the vacuum cleaner.

Notes:

• The vacuum cleaner will not enter sleep mode while charging.
• If the vacuum cleaner remains in sleep mode for more than 12 hours, it will automatically shut down.

Do Not Disturb (DND) Mode

The default DND mode is from 10:00 PM to 8:00 AM. In the app, you can disable DND mode, adjust the DND time, or set whether to automatically charge, empty, and dry, mute indicator lights, or reduce voice prompt volume during DND time.

Mop Pad Cleaning

During cleaning, the vacuum cleaner automatically determines when to return to the dock to clean the mop pads and refill the water tank to maximize its mopping performance. To start cleaning manually, tap the corresponding button in the app. Press any button to stop cleaning.

Notes:

• To enable automatic mop pad cleaning, start the vacuum from the dock and do not move the dock during cleaning.
• You can adjust the frequency and mode of cleaning in the app.

Emptying

After cleaning is complete, the vacuum cleaner will return to the dock and automatically empty as needed. To start emptying manually, press the button on the vacuum cleaner at the docking station or tap the corresponding button in the app. You can stop the emptying process by pressing any button.

Notes:

• If you have not used the emptying function for a long time, empty the dustbin manually and ensure the air duct is not blocked to ensure optimal emptying performance.
• You can disable the automatic emptying function in the app.
• Do not perform manual emptying too frequently.
• Do not use without the dustbin cover or disposable dust bag in place.

Drying

Drying will commence after cleaning is completed, as needed. To start or stop drying manually, tap the corresponding button in the app.

Notes:

• You can adjust the drying duration in the app.
• You can disable automatic drying in the app.
• Do not approach the drying air vents during drying.

Charging

After cleaning is complete, the vacuum cleaner will automatically return to the dock to charge. Press the button to send the paused vacuum cleaner back to the dock. The power indicator will pulse while the vacuum cleaner is charging.

Note: If the vacuum cleaner cannot find the dock, it will automatically return to its default position. Place the vacuum cleaner on the docking station manually for charging.

Error

If an error occurs, the power indicator will start flashing red, or the status indicator will be solid red. A pop-up notification will appear in the app, and a voice prompt may sound.

Notes:

• If the vacuum cleaner remains idle for more than 10 minutes, it will automatically enter sleep mode.
• Manually placing a malfunctioning vacuum cleaner into the dock will end the ongoing cleaning session.

System Reset

If the robotic vacuum cleaner does not respond to button presses or cannot be turned off, reset the system by pressing the reset button.

Note: After resetting the system, existing settings such as scheduled cleaning and Wi-Fi will be restored to factory defaults.

Deactivate Wi-Fi

To disconnect the robotic vacuum cleaner from Wi-Fi, press and hold the reset button until you hear a voice prompt. Then, wait 5 minutes, and Wi-Fi will automatically deactivate. To restore the connection, follow the relevant connection instructions.

Restore Factory Settings

If the robotic vacuum cleaner does not function correctly after a system reset, turn it on. Press and hold the button while simultaneously pressing the reset button until you hear the voice prompt "Restoring factory settings". This process takes approximately 5 minutes. The robotic vacuum cleaner will then revert to factory settings.

Regular Maintenance

Notes:

• Turn off the product and unplug it from the power outlet before cleaning or maintenance.
• The frequency of replacement may vary depending on the actual situation. If abnormal wear occurs, replace the part immediately.

D1 Main Brushes

• Cleaning: Every 2 weeks. Replacement: Every 6-12 months.
• D1-1 Main Brush Cover
• D1-2 Main Brush Cover Latches
• D1-3 Main Brushes
• D1-4 Main Brush Bearing
• D1-5 Turn the vacuum cleaner over and press the two latches inward to remove the main brush cover.
• D1-6 Lift the main brushes and pull them out. Remove the bearings and clear any tangled hair or debris from both ends of the main brushes and bearings.
• D1-7 Reinstall the main brush bearings. Then, reinstall the main brushes, ensuring the same color is on the main brush, the main brush bearing, and the arrow on the vacuum cleaner.
• D1-8 Reinstall the main brush cover. Ensure its four tabs are fully inserted into the slots, and press the main brush cover until you hear a click.

Notes:

• It is recommended to wipe the main brushes with a damp cloth. If the main brushes get wet, dry them in the air away from direct sunlight.
• Do not use corrosive cleaning liquids or disinfectants to clean the main brushes.

D2 Side Brush

• Cleaning: Monthly. Replacement: Every 3-6 months.
• D2-1 Turn the vacuum cleaner over, unscrew the side brush, remove it, and clean it.
• D2-2 Align the groove in the center with the raised part on the vacuum cleaner, then tighten the screw to attach the side brush.

D3 Omni-directional Wheel

• Cleaning: As needed.
• D3-1 Use a tool, such as a small screwdriver, to gently loosen the axle and remove the wheel.

Note: The omni-directional wheel holder cannot be removed.

• D3-2 Rinse the wheel and axle with water to remove all hair and debris. Allow them to air dry, then reassemble them and press the wheel and axle back into place.

D4 Main Wheels

• Cleaning: As needed.
• Clean the main wheels with a soft dry cloth.

D5 Dustbin

• Cleaning: As needed.
• D5-1 Open the top cover of the robotic vacuum cleaner and press the dustbin latch to remove it.
• D5-2 Remove the washable filter and empty the dustbin.
• D5-3 Fill the tank with clean water and reinstall the washable filter. Gently shake the dustbin and then pour out the dirty water.

Note: Use clean water only, without cleaning solution, to prevent clogging.

• D5-4 Allow the dustbin and washable filter to air dry thoroughly for at least 24 hours before reinstalling.

D6 Washable Filter

• Cleaning: Every 2 weeks. Replacement: Every 6-12 months.
• D6-1 Remove the filter.
• D6-2 Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the filter surface with your hands, brushes, or sharp objects to avoid damage.

• D6-3 Allow the filter to air dry thoroughly for at least 24 hours, then reinstall it.

D7 Mop Pads

• Cleaning: Monthly. Replacement: Every 1-3 months.
• D7-1 Remove the mop pads from the holders. Clean the mop pads and allow them to air dry.

Note: Dirty mop pads affect mopping performance. Clean them thoroughly before use.

• D7-2 Attach the mop pads flat onto the holders.

D8 Vacuum Cleaner Sensors

• Cleaning: As needed.
• Wipe and clean all sensors with a soft dry cloth, including:
• D8-1 Reactive Tech Obstacle Avoidance Sensor
• D8-2 Wall Sensor
• D8-3 Communication Sensor
• D8-4 Carpet Sensor
• D8-5 Cliff Sensors

D9 Moving the Dock

To move the docking station, grip the power cable storage space on the back with one hand and the front panel's inner side with the other. Do not lift the docking station by its base, water tank handle, or dustbin cover, as the docking station may fall.

D10 Dirty Water Tank

• Cleaning: As needed.
• Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, secure the latch, and shake it. Pour out the dirty water. Close the lid and reinstall the tank.

Notes:

• Use only cold water to prevent deformation of the tank.
• If water stains remain on the outside of the water tank, wipe them with a soft dry cloth before reinstalling the tank.

D11 Charging Contacts

• Cleaning: As needed.
• Wipe the charging contacts of the vacuum cleaner and dock with a soft dry cloth.

D12 Replacing the Disposable Dust Bag

• Cleaning: As needed.
• D12-1 Open the dock cover and remove the dustbin cover.

Note: To prevent the dustbin cover from falling and hitting the robotic vacuum cleaner, remove the cover with both hands, one from each side.

• D12-2 Remove the disposable dust bag and discard it.

Notes:

• The dust bag handle seals it upon removal to prevent dust spillage.
• Always insert the dust bag before replacing the dustbin cover to avoid automatic emptying without a bag. You can disable automatic emptying in the app.
• D12-3 Clean the filter with a dry cloth, insert the new disposable dust bag into the opening until it stops, and spread it evenly.

Note: Ensure the disposable dust bag is inserted correctly to prevent dust spillage and damage to the docking station.

• D12-4 Reinstall the dustbin cover and ensure the dustbin is securely closed.

D13 Cleaning Compartment

• Cleaning: As needed.
• D13-1 Remove the cleaning compartment.
• D13-2 Rinse the cleaning compartment and filter with water.
• D13-3 Reinsert the cleaning compartment.

Basic Parameters

Robotic Vacuum Cleaner

Note: The serial number is located on the sticker on the bottom of the vacuum cleaner.

Docking Station with Emptying, Washing, and Refilling Function

EU Declaration of Conformity

Beijing Roborock Technology Co., Ltd. hereby declares that the radio equipment type RRWOPEP complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://global.roborock.com/pages/compliance

Most Common Problems

Importer and Manufacturer Information

Importer:
Beryko s.r.o.
Pod Vinicemi 931/2, 301 00 Plzeň
www.beryko.cz

Robotic Vacuum Cleaner
Product Model: RRWOPEP
Manufacturer: Beijing Roborock Technology Co., Ltd.
Manufacturer Address: Room 1001, Floor 10, Building 3, Yard 17, Anju Road, Changping District, Beijing, P.R. China

For more product information, please visit the website:
www.roborock.cz