Napoleon is a premium manufacturer of high-quality fireplaces, gas grills, heating and cooling systems, and outdoor living products.
Napoleon is a worldwide manufacturer committed to total home comfort, offering a premium range of high-quality products. Known primarily for their extensive line of fireplaces—including gas, wood-burning, and electric models—Napoleon also produces top-tier gas grills, furnaces, and central air conditioners. With a focus on innovative engineering and robust design, Napoleon products are built to enhance the living spaces of homes across the globe.
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You can find support, locate authorized dealers, and submit customer service inquiries at Napoleon's official support page: https://www.napoleon.com/en/us/fireplaces/support
Napoleon manufactures a wide variety of premium gas fireplaces, wood-burning fireplaces, and electric fireplaces for residential use.
For servicing, installation, and parts, Napoleon recommends contacting an authorized Napoleon Dealer. You can use the 'Find a Dealer' tool on their website to locate a professional near you.