How can I file a warranty claim?

Learn how to file a warranty claim for your MyBat product with Valor's 45-day limited warranty. Simply log into your account and submit an RMA request to receive a return merchandise authorization number. Don't forget to ship the merchandise back within 7 days for a credit to your account. Contact your account representative for assistance with warranty claims.

How do I return my products for a refund?

Learn how to easily request an RMA for your MyBat products with this user manual. Returns and exchanges are valid within 21 days of ship date. Simply log-in to your Valor account and complete the Online RMA Form to receive a RMA # for your return. Be sure to ship the merchandise back within 7 days after the RMA # is issued. Shipping cost is non-refundable.

What is the shipping time for my location?

Find out the shipping time for MyBat products with this user manual. UPS Standard/Ground usually takes 5 business days in the US, while express options are available. Learn more about delivery days based on your region by clicking the link provided.

Why is my transaction declined?

Learn why your transaction may be declined when using MyBat products. Discover the top reasons, including insufficient credit, invalid card details or incorrect billing information. Ensure a smooth order process by verifying your details with your bank and MyBat's instructions.

How do I apply my credit to the next order?

Learn how to apply your existing MyBat credit to your next order with ease. Simply follow the instructions provided in the user manual and indicate in the "Comment" section during checkout. Your account representative will verify the credit to ensure it's applied. Order now and maximize your savings!

Can I combine orders to be shipped together?

Learn how to combine orders for MyBat with our user manual. If you haven't invoiced or shipped your order, our team will ensure prompt delivery. Order before 11:00am PST for same-day shipping. Contact your account representative for more info.