JATRHG offers electric vehicle charging stations, portable Type 2 chargers, charging cables and mounting accessories for everyday EV charging and cable protection.
JATRHG offers electric vehicle charging stations, portable Type 2 chargers, charging cables and accessories such as pedestal stands and cable protection ramps.
Find model-specific instructions for installation, current settings, scheduled charging, status indicators and troubleshooting. Selected S1 and S2 chargers also have Smart Life app setup guides. Electrical installation requires qualified personnel and compliance with local regulations.
For product assistance, visit JATRHG's website or email service@jatrhg.com. Owners of S1 7 kW units should check with support about the reported recall.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Match the model number on the product label to the manual, and check its version. App connectivity instructions may be provided separately from the main installation and operating manual.
Email service@jatrhg.com, use the online chat at https://jatrhg.com/, or call +33 1 84 18 10 00. Support hours are not provided in the available documentation.
The S1-S2 connectivity manual specifies Smart Life, available from Apple's App Store and Google Play. Follow the model-specific guide to add the charging station and configure its Wi-Fi connection.
The charging station manuals require electrical installation by qualified personnel in accordance with local regulations. Read the safety instructions for your exact model before use.
The supplied search results report a recall involving the S1 7 kW charger and reference S1_72_8M. Contact JATRHG with your product reference and identification details to confirm applicability and obtain instructions.