HEPWAY offers portable power stations, expansion batteries and solar energy products for charging devices, outdoor activities, off-grid use and home backup power.
HEPWAY offers portable power stations, expansion batteries and solar energy products for outdoor activities, off-grid use and home backup.
Browse HEPWAY manuals for setup, charging, output controls, battery care, safety instructions and troubleshooting. Features such as app control and battery expansion vary by model, so match your manual to the model label before use.
Selected manuals from manuals+ curated for this brand.
Watch setup, installation, and troubleshooting videos for this brand.
Common questions about manuals, registration, and support for this brand.
Check the model label on your power station and select the matching manual. Available documentation includes models such as H30, H700, P700, P1300 and Alpha 2000.
The H700 and Alpha 2000 manuals describe solar charging. Check your exact model's input voltage, current and power limits before connecting panels; these limits differ between models.
No. The Alpha 2000 manual describes COZYLIFE app setup, while the supplied H700 manual says its version does not support Wi-Fi or Bluetooth connectivity.
Consult the warranty policy on hepwayenergy.com for coverage and conditions. Keep your proof of purchase and model details available when requesting service.
Consult the fault-code table in your model's manual and follow its instructions. Stop using the unit if it is damaged or behaves abnormally, and contact support for faults requiring service. Do not disassemble the battery or power station.
