Headphones

Find your headphone manual.

Get the instructions for your headphones, headset, or earbuds. Match the model before following pairing, charging, microphone, or reset steps.

Match the product. Match the task.

Choose the right guide

Use these checks to narrow the results and find instructions that apply to your product.

  1. Identify the headphone model

    Look on the inside of the headband, underside of an earcup, charging case, or packaging. A Bluetooth name can help narrow the search, but check it against the model printed on the product.

  2. Choose the section for your task

    For a new connection, find Bluetooth pairing or first-time setup. For calls, check microphone and input settings. For charging, check the cable, port, indicator, and charging information specified for that model.

  3. Check instructions before a reset

    Button combinations and pairing indicators vary. Open the exact manual before resetting or clearing stored devices, and note whether the procedure removes existing connections.

A little more help

Common questions

How to save or print a manual →
How do I put headphones into pairing mode?

Find the Bluetooth or pairing section in the manual for your exact model. The button, press duration, and indicator pattern vary between products.

Why is there no sound after pairing?

Use the manual’s audio troubleshooting section and check the connected device’s selected sound output. For a headset, also confirm the microphone and call-audio settings for the task you are trying to use.

Are earbud and over-ear headphone instructions interchangeable?

Use the matching product manual. Charging cases, touch controls, left and right earbud pairing, and headband controls can work differently even within one brand.