GLUCOCARD provides advanced, accurate, and user-friendly blood glucose monitoring systems and test strips manufactured by ARKRAY for diabetes management.
GLUCOCARD is a premier brand of blood glucose monitoring systems manufactured by ARKRAY USA. Dedicated to helping individuals manage diabetes with confidence, GLUCOCARD offers a diverse range of highly accurate and accessible glucometers and test strips. Popular models include the GLUCOCARD Shine, Vital, Expression, and 01-Mini series. Designed with advanced technology—such as Bluetooth connectivity and bilingual audio features—GLUCOCARD devices ensure that daily blood sugar testing is both seamless and reliable.
ARKRAY, the manufacturer behind the GLUCOCARD brand, is a respected global leader in diabetes care. They provide exceptional 24/7 customer support and comprehensive diabetes management tools, ensuring that users always have the resources they need to troubleshoot devices, pair their meters with mobile apps, and maintain accurate health tracking.
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An E-6 error usually indicates a test strip problem, such as using a dirty or incorrect strip. An E-7 error means insufficient blood was applied. In both cases, discard the used strip and repeat the test using a new test strip.
Take a blood glucose reading or press and hold the right arrow button for 3 seconds to enter Bluetooth pairing mode. Then, follow the pairing instructions within the compatible data management mobile app on your smartphone.
This symbol indicates that the meter is outside its optimum operating temperature range of 50°F to 104°F (10°C to 40°C). Allow the meter and test strips to slowly acclimate to room temperature before testing.
You can reach ARKRAY USA Customer Service at +1-800-566-8558. Phone support is available 24 hours a day, 7 days a week for assistance with GLUCOCARD devices.