Fire Sense is a premier brand of outdoor living products, specializing in gas and electric patio heaters, fire pits, and electric fireplaces since 1998.
Established in 1998 as part of the Well Traveled Living product family, Fire Sense is a leading brand in outdoor heating and electric fireplaces. The Fire Sense catalog features a comprehensive range of gas and electric patio heaters, fire pit tables, patio fireplaces, and related accessories.
Designed to elevate outdoor living spaces with comfort, quality, and style, Fire Sense appliances are trusted for both residential and commercial use. Customer support and warranty coverage for Fire Sense products are exclusively managed by Well Traveled Imports, Inc. and its modern retail front, Balkene Home.
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Common questions about manuals, registration, and support for this brand.
You can contact Fire Sense support by calling toll-free at 1-866-985-7877 (9 a.m. to 9 p.m. EST), emailing cservice@welltraveled.net, or using the live chat feature at balkenehome.com (9 a.m. to 6 p.m. EST).
No, Fire Sense propane fire pits and patio heaters are engineered strictly for outdoor use. Using them in enclosed spaces introduces a severe carbon monoxide hazard.
Fire Sense gas fire pits and full-sized patio heaters require a standard 20lb propane cylinder configured for vapor withdrawal.
Fire Sense outdoor heating products are generally covered by a one-year quality guarantee through Well Traveled Living and Balkene Home. Be sure to retain your receipt or proof of purchase for warranty claims.