CIAYS designs home and outdoor lifestyle products, specializing in pet care essentials like automatic feeders and fountains, as well as outdoor heating solutions including propane fire pits.
CIAYS is a lifestyle brand dedicated to enhancing home and outdoor living experiences through innovative and affordable products. The company focuses on two primary categories: pet care and outdoor leisure.
In the pet sector, CIAYS offers automatic water fountains and smart feeders designed to ensure the health and hydration of cats and dogs. Their outdoor product line features smokeless fire pits, propane fire tables, and patio heaters, created to bring warmth and ambiance to backyards, gardens, and camping trips. Committed to quality and user satisfaction, CIAYS combines functional design with durable materials to support modern households.
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Disassemble the pump and fountain structure, wash components with soap and warm water every 2 to 4 weeks, and replace the carbon filter approximately every 30 days. Avoid getting soap on the filters.
No, CIAYS fire pits are designed for outdoor use only due to the risk of carbon monoxide accumulation. Never use them in enclosed spaces like garages or tents.
Most CIAYS fire pit tables require a standard 20 lb propane cylinder. Refer to your specific model's manual for confirmation.
It is generally recommended to replace the carbon filter every 4 weeks and the foam filter every 2 months to ensure clean water circulation.
You can contact CIAYS customer support via email at support@ciays.com or by calling 877-546-8648 during business hours.