hornbill A5

hornbill A5 Smart Front Door Lock Set User Manual

Model: A5 | Brand: hornbill

1. Product Overview

The hornbill A5 Smart Front Door Lock Set offers advanced security and convenient access for your home or apartment. This keyless entry system integrates multiple unlocking methods, including fingerprint, passcode, mobile application, and traditional mechanical keys. It is designed for durability and ease of use, providing a modern solution for door security.

hornbill A5 Smart Lock installed on a dark grey door, showing the exterior keypad and handle, with a smartphone displaying the lock's app interface.

Image: The hornbill A5 Smart Lock, showcasing its sleek design and integration with the mobile app for smart control.

Key Features:

  • Smart Unlocking: Access via Fingerprints, APP, Passcode, and Mechanical Keys.
  • Wi-Fi & Alexa Control: Supports remote control and Alexa voice control (requires Tuya Gateway, sold separately).
  • Multiple Passcodes: Up to 50 fingerprints and 100 passcodes can be set for family, guests, and employees.
  • Durable Construction: Made of reliable aluminum alloy, anti-impact, suitable for harsh environments.
  • Fast Fingerprint Identification: Recognizes fingerprints in 0.1 seconds and unlocks within 1 second.
  • Auto Lock: Automatically locks when the door closes. One-touch locking available by holding '#' for 2 seconds or via app.
  • Easy Installation: Installs in minutes with a screwdriver, no drilling required for compatible doors.

2. Installation Guide

The hornbill A5 Smart Lock is designed for straightforward installation, typically requiring only a screwdriver. No additional drilling is needed for most standard US doors. Ensure your door thickness is between 1.49 inches and 1.88 inches for proper fit.

2.1 Pre-Installation Check

  • Verify door thickness and backset dimensions using the provided template.
  • Confirm the lock is compatible with both left-handed and right-handed doors. The direction can be set in the app after installation.
Diagram showing the dimensions of the hornbill A5 Smart Lock components and the required door measurements for installation, including door thickness and backset.

Image: Detailed dimensions for the hornbill A5 Smart Lock, crucial for ensuring compatibility and proper installation on your door.

2.2 Step-by-Step Installation

  1. Install the latch and strike plate into the door frame.
  2. Mount the exterior assembly (keypad and fingerprint reader) onto the door.
  3. Install the interior mounting plate.
  4. Connect the cable from the exterior assembly to the interior assembly.
  5. Secure the interior assembly to the mounting plate.
  6. Install the battery pack and cover.
  7. Test the lock's functionality with mechanical keys and initial setup.
Two hornbill A5 Smart Locks on doors, one showing a left-handed door setup and the other a right-handed door setup, illustrating compatibility.

Image: The hornbill A5 Smart Lock is designed to fit both left-handed and right-handed doors, with direction adjustable via the app.

3. Operating Instructions

The hornbill A5 Smart Lock offers multiple convenient ways to secure and access your property.

3.1 Unlocking Methods

  • Fingerprint: Place your registered finger on the sensor for quick unlocking (0.1s identification, 1s unlock). The lock supports up to 50 unique fingerprints.
  • Passcode: Enter your 6-digit passcode on the keypad. The lock supports up to 100 passcodes. For enhanced security, use the anti-peeping passcode feature by entering random digits before and after your actual code.
  • Mobile App: Use the dedicated mobile application (available for iOS and Android) to lock/unlock the door remotely (requires Tuya Gateway for Wi-Fi control).
  • Mechanical Key: Use the provided physical keys as a backup.
A hand touching the fingerprint sensor on the hornbill A5 Smart Lock, with text indicating 0.1s identification, 99.99% recognition rate, 0.3s unlocking, and support for 50 fingerprints.

Image: Experience rapid and secure access with the lock's advanced fingerprint identification technology.

Diagram illustrating the anti-peeping passcode feature, showing how random digits can be added before and after the actual passcode to prevent others from guessing it.

Image: The anti-peeping passcode feature enhances security by allowing you to enter random digits before and after your actual code.

3.2 Locking Methods

  • Auto Lock: The deadbolt will automatically lock after a set period (5-1800 seconds) once the door is closed.
  • One-Touch Locking: Press and hold the '#' key on the keypad for 2 seconds to manually lock the door.
  • App Locking: Lock the door remotely using the mobile application.
A woman returning home with groceries, illustrating the auto-lock and one-touch locking features of the smart lock. Text indicates auto-lock time from 5-1800 seconds and one-touch locking by holding # for 2 seconds.

Image: The auto-lock feature ensures your door is always secured, while one-touch locking provides immediate peace of mind.

3.3 Advanced Features via App

The mobile application provides comprehensive control and management capabilities for your smart lock.

  • User Management: Add, modify, or delete user fingerprints and passcodes. Authorize and manage family members, allowing them to use the app or set their own codes.
  • eKey Sharing: Share electronic keys with temporary or permanent access.
  • Temporary Codes: Generate one-time or time-limited passcodes for visitors or service personnel.
  • Scheduled Codes: Create passcodes that are active only during specific days and times.
  • Operation Records: View real-time logs of lock activity, including who unlocked the door and when.
  • Double Locking: Activate a double lock mode from the inside by pressing and holding the double lock button for 5 seconds. In this mode, only mechanical keys, the admin code, or the app can unlock the door from the outside.
A person's hands holding a smartphone displaying the hornbill smart lock app, with icons for APP Lock/Unlock, Manage Users, Share eKeys, and Track Operation Records.

Image: The Smart Life App provides comprehensive control over your lock, including user management and activity tracking.

A graphic showing a door with the hornbill smart lock, surrounded by circular profile pictures of various family members, and icons representing Keyless Entry, 100 Passcodes, Free APP Control, and Authorize Users.

Image: Easily add and manage users as family members, granting them convenient keyless access.

A child activating the double locking feature from the inside of a door, with an inset showing a close-up of the interior lock mechanism and the double lock button.

Image: Activate Double Locking for enhanced security, restricting external access to only mechanical keys, admin code, or the app.

3.4 Voice Control (Alexa/Google Assistant)

Integrate your hornbill A5 Smart Lock with Amazon Alexa or Google Assistant for convenient voice control. A Tuya Gateway (sold separately) is required for this functionality.

A family in a kitchen, with an Amazon Echo device on the counter. Text indicates 'Alexa, unlock the door' and 'The door is unlocked', along with 'Works with Alexa' and 'Works with Google Assistant' logos.

Image: Control your hornbill A5 Smart Lock hands-free using voice commands with Amazon Alexa or Google Assistant.

4. Maintenance

Proper maintenance ensures the longevity and optimal performance of your hornbill A5 Smart Lock.

  • Battery Replacement: The lock uses standard batteries. The mobile app will provide a low battery alarm, prompting you to replace them.
  • Backup Power: In case of complete battery depletion, the lock features a USB-C port for temporary backup power using a power bank.
  • Cleaning: Wipe the keypad and fingerprint sensor with a soft, dry cloth. Avoid abrasive cleaners or solvents.
Close-up of the hornbill A5 Smart Lock's exterior unit, showing a USB-C cable plugged into the bottom for backup power. Text indicates 'Up to 6 Months Battery Life' and 'USB-C Port for Backup Power'.

Image: The USB-C port provides a convenient backup power option if the batteries run out, ensuring you're never locked out.

5. Troubleshooting

If you encounter issues with your hornbill A5 Smart Lock, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Fingerprint not recognized / App connection issuesIncorrect fingerprint registration, sensor dirty, app glitch, Bluetooth/Wi-Fi interference.
  • Ensure finger is clean and dry, re-register fingerprint if necessary.
  • Clean fingerprint sensor.
  • Restart the mobile application.
  • Restart your smartphone.
  • Reset the lock (refer to manual for specific reset procedure).
  • Ensure Bluetooth is enabled on your phone and you are within range.
  • If using Wi-Fi, check Tuya Gateway connection and Wi-Fi signal strength.
Lock does not respondLow batteries, mechanical obstruction, internal error.
  • Replace batteries immediately.
  • Use a USB-C power bank for temporary power.
  • Check for any obstructions around the deadbolt or strike plate.
  • Try unlocking with the mechanical key.
Wrong password/fingerprint lockoutToo many incorrect attempts.
  • The lock will be locked for 5 minutes after 5 incorrect attempts. Wait for the lockout period to expire.
  • Use a mechanical key or the app to unlock during this period.

6. Specifications

Detailed technical specifications for the hornbill A5 Smart Lock.

FeatureDescription
Brandhornbill
Model NameA5 Smart Lock
Lock TypeBiometric, Deadbolt, Keypad
MaterialAluminum
ColorSilver
Dimensions (L x W x H)2.45 x 0.8 x 3.9 inches
Item Weight3.21 pounds
Special FeaturesAnti-Peeping Password, Auto-Lock, Fingerprint, One-Touch Lock, Passcode Unlock
Connectivity ProtocolBluetooth (Wi-Fi with Tuya Gateway)
Control MethodApp, Remote, Touch, Voice (Alexa, Google Assistant)
Recommended UsesFront Door, Airbnb Remote Management, Garage, Back Door, Office
Batteries RequiredYes (Batteries not included)
Components of the hornbill A5 Smart Lock, including the exterior keypad, interior unit, and deadbolt mechanism, highlighting its aluminum alloy construction.

Image: The hornbill A5 Smart Lock is constructed from durable aluminum alloy, designed for stability and resilience in various environments.

7. Warranty and Support

hornbill is committed to providing excellent customer service and product support.

  • Warranty: hornbill provides a 12-month warranty and replacement service.
  • Technical Support: Lifetime technical support is available.
  • Contact Information:
    Toll Free: 1-(888)-988-6020
    Email: service01@hornbilllock.com
    Online Phone Calls Service: MON-SUN, 12 pm-8 pm, 9 pm-6 am (EDT)

If any parts are damaged during or after the warranty period, hornbill will provide a replacement.

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