Hornbill Smart Lock User Manual
About Product
Package Included
Illustration showing the components included with the smart lock: Front Panel, Back Panel, Strike Cover, Deadbolt, Strike Plate, Mounting Plate, Physical Keys, IC Cards, Mounting Plate Screws, Back Panel Screws, Bolt/Strike Screws, and the User Manual.
Product Overview
Diagrams illustrating the Front Panel (showing keypad, keyhole, Type-C backup power port) and the Back Panel (showing battery cover, thumbturn, reset button, IC wire port, toggle button).
Specifications
| Material | Alloy |
|---|---|
| Communication Mode | Bluetooth 5.0 |
| Power Supply | 4pcs AA Batteries (Not provided) |
| Operating Temp Range | -4°F~158°F |
| Waterproof | IP65 (Front panel) |
| IC Cards Storage | 1000+ |
| Maximum Access Code | 300 |
| Maximum Ekey | 1000+ |
| Maximum Authorized Admin | 1000+ |
| Times to Unlock and Lock | 250,000 Times (Mechanical) |
Getting Started
Identify Left/Right Hand Door
Illustration showing a person facing a door, with arrows indicating hinge placement for identifying a left-hand door (hinge on the left) and a right-hand door (hinge on the right).
Check Door Measurements
Diagram showing door measurements required for installation: Backset (60 or 70 mm), Door thickness (38 to 48 mm), and Cross-bore diameter (54 mm).
Installation Video
A QR code is provided for the installation video.
Download the Smart Lock App
QR codes and app icons are provided for downloading the smart lock application.
Install the Lock
Adjust the Deadbolt
Three diagrams illustrate checking the deadbolt length against the door edge and adjusting it to be centered in the door hole, extending to 70mm if necessary.
Install Deadbolt and Strike Plate
Diagrams show inserting the deadbolt with the square hole horizontal and the "UP" icon oriented correctly, then securing it with screws. Another diagram shows installing the strike plate and securing it with screws.
Install the Front Panel
Diagrams show adjusting the lock spindle to be horizontal and testing the deadbolt's response. A note advises ensuring the deadbolt is retracted during installation.
Install the Mounting Plate & Route the IC Wire
Diagrams show routing the IC wire through the mounting plate and securing the plate to the door with screws, ensuring the spindle remains horizontal.
Install the Back Panel
Illustrations show the back panel installation for left-hand doors (toggle switch to "L", thumbturn horizontal) and right-hand doors (toggle switch to "R", thumbturn vertical). Further diagrams show connecting the IC wire, installing screws, and inserting batteries.
Test
Diagrams show testing the deadbolt on both right and left-hand doors. Instructions are provided to test the keypad by entering '#123456#' to unlock and pressing '#' to lock. A note advises resetting the lock if the default code does not work or if components are backward.
How to reset
Diagrams highlight the reset button on both the front and back panels of the lock. Instructions detail removing a battery and pressing the reset button for a specified duration to initiate a reset, or accessing the internal reset button after removing the back panel.
App Guide
Account Registration
Steps for downloading the app, searching for "Next Lock" or "TT Lock", clicking register, and entering email/phone number and password. Users are advised to select the correct Country/Region.
App screenshots show the registration process, including fields for email/phone, password, verification code, and country/region selection.
Pair Your Lock with APP
Instructions guide users to click the menu icon, select "+ Add Lock", ensure Bluetooth is on, and be within 3 meters of the lock. Users then touch the keypad to activate it and click "Next" to add the lock, naming it appropriately.
App screenshots illustrate navigating the app menu, adding a lock, and viewing a list of nearby locks.
Lock Page Overview
Describes the main lock control screen in the app, detailing functions accessible via icons: Unlock/Lock (using Bluetooth), Remote Unlock (requires G2 Gateway), eKeys, Passcodes, Cards, Authorized Admin, Records, and Settings.
APP to Lock/Unlock
Instructions on how to use the app to lock or unlock the smart lock: tap the main icon once to unlock, press and hold for seconds to lock. Remote unlock is also mentioned, requiring a gateway.
Passcodes
Details the process of generating passcodes: navigate to the passcode page, click "Generate passcode", name the code, set time duration, enter a 4-9 digit code, and click "Generate". Notes emphasize the need for Bluetooth connection or a gateway for custom codes.
Illustrations show the passcode generation interface and a table listing different code types: Permanent, Timed, One-time, Erase, Custom, and Recurring.
eKeys
Explains that eKeys allow other users to control the lock via the app after downloading it and registering an account. The process involves sharing app access, entering the recipient's account details, and the recipient logging in to access the privilege.
App screenshots illustrate the process of sending an eKey and the recipient's view.
Authorized Admin
Authorized Admins have more rights than eKeys, allowing them to unlock/lock via the app, generate/edit/delete passcodes, IC cards, and fingerprints, and adjust settings like passage mode and lock sound.
App screenshots show the "Admin eKey" interface for managing admin privileges.
IC Cards
Instructions for setting up IC cards: click "Cards", "Add Card", set the validity period, swipe the card on the keypad when prompted, and listen for a "input successful" voice prompt.
App screenshots show the "Cards" section and the "Add Card" interface.
Auto Lock/ Passage Mode
Details how to configure Auto Lock (automatically locks after 5 seconds) and Passage Mode (keeps the lock unlocked for a specific period) via the "Settings" menu.
App screenshots show the "Settings" menu, "Passage Mode" configuration, and "Auto Lock" configuration.
Lock Setting
Explains various lock settings available in the app, including Basics (view lock info), Door Sensor (get door status, set auto-lock), Remote Unlock (via gateway), Lock Sound, Door opening direction, Import from another lock, Privacy Lock, and Reset Button settings.
An app screenshot displays the comprehensive "Settings" menu.
Pair Your Gateway with the Locks and Alexa Device
Pair the Gateway (Sold Separately)
Instructions for pairing the gateway, checking signal strength, and moving the gateway closer to the lock if the signal is weak. This involves selecting the gateway, choosing a WiFi network, and configuring network details.
App screenshots illustrate the gateway pairing process, including selecting WiFi networks and configuring gateway settings.
Pair the Alexa (Need Gateway)
Steps to integrate with Alexa: enable the "Nextlock" skill in Alexa, sign in to the Nextlock account (adding '+1' to the phone number), and find and select the lock.
Alexa Voice Unlock
Instructions on enabling "unlocked by voice" in Alexa settings and setting a voice confirmation code for unlocking.
App screenshots show the Alexa interface for enabling skills, linking accounts, and configuring device settings like "Unlock by voice".
Troubleshooting
| Symptom | Suggested Action |
|---|---|
| The lock works backwards. Lock turns unlock while unlock turns lock. | A: Open Next Lock app > Settings > Firmware Update. B: Next Lock APP > Settings > Door opening direction > Open to right/left. C: If malfunctions persist, switch the toggle button inside the back panel. |
| Can not pair the lock with APP. | A: Ensure Bluetooth is on and near the lock. Open Next Lock App > click "+" > "All Locks". Touch keypad to light up, then click "+" to add. B: If no lock shows (all gray), reset the lock. C: Repeat pairing steps after reset. |
| The lock can't work normally unless you insert the key. | A: Remove front and back panels. B: Reinstall the lock, referring to the "Install the Front Panel" step. Ensure the deadbolt is retracted and the spindle is horizontal during installation. |
| The knob is hard to rotate. | A: Remove back panel and mounting panel. B: Check if the IC wire is installed correctly (refer to "Install the Back Panel"). |
| After replacing the new battery, the App shows that the battery level is incorrect. | A: Open Next Lock App > Settings > Basics > Battery > Update. B: If it fails, Open Next Lock App > Settings > Basic > Lock Number, and send it to customer service for update. |
| Keypad do not respond. | A: Check if batteries are new. B: Check if the IC wire is installed correctly (refer to "Install the Back Panel"). |
| Can not pair the gateway. Can not remotely control after connecting with the gateway. | A: Ensure the distance between lock and gateway is within 16 feet. B: Check if the phone and gateway are connected with 2.4Ghz WiFi. C: Open Next Lock APP > Gateway. If the gateway shows blue lighting, it's successful. D: If it still fails, unplug the gateway for minutes and reconnect. |
FAQ
| Questions | Answer |
|---|---|
| Q1: How to lock/unlock via keypad? | A1: Lock: Light up the keypad and press '#' for 2 seconds. Unlock: Enter '#passcodes#'. |
| Q2: How many different passcodes/fingerprint/IC card can I set? | A2: One lock supports one admin code, at least 150 guest passcodes, or 250 fingerprints/IC cards. Note: Guest passcodes must be used at least once to remain valid. |
| Q3: How long is the lock warranty period? | A3: 1-year smart lock warranty, including free replacement if confirmed and lifetime customer service. |
| Q4: Does it support Wi-Fi connection (Remotely unlock)? | A4: Yes, it supports Wi-Fi connection, which requires purchasing the G2 gateway (sold separately). |
| Q5: Can I remotely share / generate a guest passcode? | A5: Yes, passcodes can be generated and shared remotely without Wi-Fi. Note: Custom code changes require Bluetooth connection and proximity to the lock or G2 gateway. |
| Q6: How to set the account password? | A6: Next Lock app > Upper left corner (menu button) > Click profile picture (edit) > Reset Password. |
| Q7: What is the ekeys? | A7: eKeys can be sent to other accounts by the administrator, granting permission to control the lock via their phone app. Note: The recipient must also download the app and register an account. |
| Q8: Can I use one IC card to match different door locks from the same brand? | A8: Yes, one IC card can match different door locks, but it's risky if the card is lost. |
| Q9: How to make my family members to control the lock via APP? | A9: Family members need to download the Next Lock APP and register. Then, the admin opens the app, goes to Authorized Admin > Create Admin > Select Permanent > enter family's account, give a name, enable remote unlocking, and Send. |
| Q10: How to unlock if battery power runs out? | A10: Use a Type-C cable to power the lock and activate the keypad. Charging is done via ports under the lock. |
| Q11: How to set auto lock? | A11: Next Lock app > Settings > Auto Lock > Turn on and set the timer. |
How to Program by KEYPAD
| Type | Method |
|---|---|
| Set new admin code. (Initialization password: #123456#) | A: Enter *12 #123456# New admin code # New admin code #. B: Open Next Lock > Settings > Basics > Admin code > Upload the new admin code. |
| Set general passcode. | Enter *85# New admin code # New admin code # new passcode #. |
| Set IC cards. | Enter *85# New admin code # Program IC cards. |
| Delete all IC cards. | Enter *69# Admin code #. |
| Set English as language. | Enter *39# Admin code #2#. |
