1. Introduction
Welcome to the Gotrax G4 Series Electric Scooter User Manual. This document provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

The Gotrax G4 Series Electric Scooter is designed for efficient commuting and recreational use, offering a blend of power and convenience.
2. Safety Guidelines
Your safety is paramount. Always wear a helmet and appropriate protective gear (knee pads, elbow pads) when riding. Familiarize yourself with local laws and regulations regarding electric scooter use. Do not ride in wet conditions or on slippery surfaces. Avoid riding under the influence of alcohol or drugs. Ensure the scooter is in good working condition before each use.
- Always wear a helmet.
- Adhere to local traffic laws.
- Do not exceed the maximum weight limit of 220 lbs.
- Avoid riding in heavy rain or through puddles.
- Regularly check tire pressure and brake functionality.
3. Package Contents
Your Gotrax G4 Series Electric Scooter package should include the following items:
- Gotrax G4 Electric Scooter (main unit)
- Charging Adapter
- User Manual
- Assembly Tools (Allen wrench, screws)
4. Setup
4.1 Unfolding the Scooter
- Place the scooter on a flat surface.
- Locate the folding latch at the base of the stem.
- Pull the latch to release the stem.
- Carefully lift the stem until it clicks into the upright position. Ensure the latch is securely engaged.
4.2 Initial Charging
Before your first ride, fully charge the scooter's battery. The charging port is located on the deck. The LED display will indicate the charging status.
- Connect the charging adapter to the scooter's charging port.
- Plug the adapter into a power outlet.
- The display will show charging progress. Charge until the battery indicator is full.
- Unplug the charger once fully charged.
5. Operating Your Scooter
5.1 Power On/Off and Display
Press and hold the power button on the handlebar to turn the scooter on or off. The LED display will show your current speed, battery level, and riding mode.

The intuitive display provides real-time riding information.
5.2 Riding Modes and Speed
The Gotrax G4 Series offers multiple speed modes to suit your riding preference. Use the mode button on the handlebar to cycle through the available modes (e.g., L1, L2, L3). Each mode offers a different maximum speed.
- L1 (Beginner Mode): Lower top speed for new riders.
- L2 (Intermediate Mode): Balanced speed for general commuting.
- L3 (Sport Mode): Maximum speed for experienced riders.
5.3 Acceleration and Braking
To accelerate, gently press the thumb throttle located on the right handlebar. To slow down or stop, use the hand brakes. The scooter is equipped with mechanical disc brakes for reliable stopping power. The G4 features dual 500W motors for powerful acceleration and hill climbing.
5.4 Integrated Lock
The scooter features an integrated combination lock on the stem for added security. This prevents unauthorized use and helps secure the battery compartment. Set your personal combination following the instructions provided in the quick start guide.
6. Maintenance
6.1 Tire Care
The G4 Series uses 11-inch pneumatic tires. Regularly check tire pressure to ensure optimal performance and prevent flats. Maintain recommended PSI levels as indicated on the tire sidewall.
6.2 Brake System
Inspect the mechanical disc brakes periodically for wear and tear. Ensure brake levers are responsive and stopping power is adequate. Adjust or replace brake pads as needed.
6.3 Battery Care
To prolong battery life, avoid fully discharging the battery. Charge the scooter regularly, even if not in frequent use. Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
6.4 Cleaning
Clean the scooter with a damp cloth. Avoid using high-pressure water jets or harsh chemicals, as this may damage electronic components.
7. Troubleshooting
- Scooter not turning on: Check battery charge. Ensure all connections are secure.
- Low power/speed: Fully charge the battery. Check tire pressure.
- Brakes not responsive: Inspect brake pads for wear. Adjust brake cable tension.
- Unusual noises: Inspect wheels, brakes, and suspension for loose parts or debris.
For persistent issues, refer to the detailed troubleshooting section in the full user manual or contact Gotrax customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Gotrax |
| Model Name | G4 Series |
| Motor Power | Dual 500W (Front & Rear) |
| Max Speed | Up to 38 MPH (depending on mode) |
| Max Distance Range | Up to 45 Miles |
| Battery | 36V 16Ah |
| Wheel Size | 11 Inches |
| Wheel Type | Pneumatic |
| Brakes | Mechanical Disc Brakes |
| Suspension | Full Suspension (Dual springs front, single adjustable spring rear) |
| Max Rider Weight | 220 lbs |
| Special Features | Lights, Foldable, Electric Code Lock |
9. Warranty and Support
For detailed warranty information and customer support, please refer to the warranty card included in your package or visit the official Gotrax website. Keep your purchase receipt as proof of purchase for warranty claims.
Gotrax is committed to providing high-quality products and excellent customer service.





