1. Introduction
The Creative Zen Hybrid 2 Wireless Over-Ear Headphones are designed to provide a superior audio experience with advanced features such as Hybrid Active Noise Cancellation (ANC) and Ambient Mode. Enjoy crystal-clear sound, extended battery life, and comfortable wear for various activities including travel, commuting, and work.

Image: Creative Zen Hybrid 2 Wireless Over-Ear Headphones in Cream, showcasing their sleek design.
2. What's in the Box
- Creative Zen Hybrid 2 Headphones
- USB-C Charging Cable
- 3.5mm AUX-in Cable
- Drawstring Pouch
- Quick Start Guides
- User Manual (this document)
3. Setup
3.1 Powering On/Off
- To power on: Press and hold the Power button until the LED indicator lights up.
- To power off: Press and hold the Power button until the LED indicator turns off.
3.2 Bluetooth Pairing
The Creative Zen Hybrid 2 headphones feature Bluetooth 5.2 for stable wireless connectivity and multipoint connectivity, allowing connection to two devices simultaneously.
- Ensure the headphones are powered off.
- Press and hold the Power button for approximately 5 seconds until the LED indicator flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for "Creative Zen Hybrid 2".
- Select "Creative Zen Hybrid 2" from the list of available devices to connect. The LED indicator will turn solid blue when successfully paired.

Image: Diagram illustrating the multipoint connectivity feature of the headphones, showing connection to a computer and a mobile device.
3.3 Charging
Use the included USB-C cable to charge your headphones. A full charge provides up to 67 hours of playback with ANC off, or 49 hours with ANC on.
- Connect the USB-C end of the charging cable to the charging port on the headphones.
- Connect the USB-A end to a compatible USB power adapter (not included) or a computer's USB port.
- The LED indicator will show charging status and turn off when fully charged.

Image: Visual representation of the long battery life, indicating up to 67 hours with ANC off and 49 hours with ANC on.
3.4 Wired Connection
For a wired audio experience, use the included 3.5mm AUX-in cable.
- Plug one end of the 3.5mm AUX-in cable into the audio jack on the headphones.
- Plug the other end into the 3.5mm audio output of your device.
- The headphones will automatically switch to wired mode.
4. Operating Instructions
4.1 Hybrid Active Noise Cancellation (ANC) and Ambient Mode
The Creative Zen Hybrid 2 features dedicated feedforward and feedback microphones for effective noise cancellation. Switch between modes to suit your environment.
- ANC On: Activates Hybrid Active Noise Cancellation to reduce surrounding noise.
- Ambient Mode: Allows you to hear your surroundings naturally while still enjoying your audio.
- ANC Off: Disables both ANC and Ambient Mode.
To toggle between ANC, Ambient Mode, and ANC Off, press the ANC button located on the earcup.

Image: A man wearing the headphones in a cafe, illustrating the use of ANC and Ambient Mode to control environmental sound.
4.2 Call Functions
Equipped with a built-in noise-cancelling microphone, the headphones ensure clear voice pickup during calls, even in noisy environments.
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button.
- Activate Voice Assistant: Double-press the Multi-function button.

Image: A woman smiling and using the headphones with a laptop, demonstrating the clear call quality.
4.3 Media Playback Controls
Control your audio playback directly from the headphones.
- Play/Pause: Press the Multi-function button once.
- Next Track: Double-press the Multi-function button.
- Previous Track: Triple-press the Multi-function button.
- Volume Up: Press the Volume Up button.
- Volume Down: Press the Volume Down button.

Image: Close-up view of the headphone earcup, highlighting the accessible control buttons for media and ANC.
4.4 Low Latency Audio
The Creative Zen Hybrid 2 is tuned with custom 40mm dynamic drivers and features a Low Latency mode, significantly reducing audio delay for an improved gaming and video experience.

Image: A man engrossed in a video game while wearing the headphones, illustrating the benefit of low latency audio for gaming.
4.5 Comfort and Portability
Designed for comfort and convenience, the headphones feature plush ear cushions, a padded headband, and 90° swivel earcups. They are also foldable for easy storage and transport.

Image: The headphones shown in their compact, folded state, highlighting their portability.
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headphones. Do not use abrasive cleaners or solvents.
- Storage: When not in use, store the headphones in the included drawstring pouch to protect them from dust and scratches.
- Avoid Moisture: Keep the headphones away from water and excessive humidity.
- Temperature: Avoid exposing the headphones to extreme temperatures.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cannot pair with device | Headphones not in pairing mode; Bluetooth off on device; device out of range. | Ensure headphones are in pairing mode (flashing blue/red LED). Turn Bluetooth on your device. Move device closer to headphones (within 10 meters). |
| No sound | Volume too low; headphones not connected; incorrect audio source. | Increase volume on headphones and device. Re-pair headphones or check wired connection. Select correct audio output on your device. |
| ANC not working effectively | ANC mode not activated; earcups not sealed properly. | Press the ANC button to cycle through modes. Adjust headphones for a snug fit over your ears. |
| Poor call quality | Microphone obstructed; environmental noise. | Ensure microphone is clear. Utilize the noise-cancelling microphone feature. Move to a quieter environment if possible. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | Creative Zen Hybrid 2 (Cream) |
| Connectivity Technology | Wireless (Bluetooth 5.2) |
| Bluetooth Range | 10 Meters |
| Audio Driver Type | Dynamic Driver (40 mm) |
| Frequency Range | 20 Hz - 20,000 Hz |
| Noise Control | Hybrid Active Noise Cancellation, Ambient Mode |
| Battery Life | Up to 67 Hours (ANC Off), Up to 49 Hours (ANC On) |
| Control Method | Touch, Media Control Buttons |
| Item Weight | 1.03 Pounds |
| Product Dimensions | 7.55 x 2.51 x 10.25 inches |
| Material | Plastic, Nylon or similar synthetic fabric (for carrying case) |
| Included Components | User Manual, USB-C Charging Cable, 3.5mm AUX-in Cable, Drawstring Pouch |
8. Official Product Video
Watch the official product video for a visual guide to the Creative Zen Hybrid 2 Wireless Over-Ear Headphones.
Video: Official overview of the Creative Zen Hybrid 2 Wireless Over-Ear Headphones, showcasing features and design.
9. Warranty and Support
Creative products are backed by a manufacturer's warranty. For specific warranty details and to register your product, please refer to the warranty information included in your product packaging or visit the official Creative website.
For technical support, FAQs, and driver downloads, please visit the Creative support page or contact their customer service directly. You may also extend your product warranty by 6 months by scanning the QR code provided on the product tag.
Manufacturer: Creative Labs





