Techage 8CH 4K PoE NVR User Manual

1. Introduction

Thank you for purchasing the Techage PoE Network Video Recorder (NVR) for your surveillance system. This manual provides detailed instructions for setting up, configuring, and operating your 4CH/8CH/16CH PoE NVR and compatible PoE cameras. The NVR is designed to offer a reliable and user-friendly experience for home and business security.

The firmware and software for the cameras and NVRs are subject to updates for improved user experience. For the latest user manual or support, please refer to the official Techage website.

2. Product Overview

2.1 NVR Components

Front Panel Controls:

• PWR: Indicates when the NVR is powered on (DC 48V~52V).
• Directions: Used to navigate options (left, right, up, down).
• IR: Receives infrared remote control signals.
• QUAD: Switches video display on the monitor between 1/4/8/16 channels.
• ESC: Exits current option/window, cancels, or returns to the previous option.
• MENU: Directly accesses the main menu.
• ENTER: Confirms selected options.

Back Panel Ports:

• Switch: Turns the NVR on/off.
• DC IN: Power supply input (DC 48~52V, 5.5*2.1mm plug).
• PoE 1-8: Ethernet ports for connecting PoE Cameras.
• UP LINK: Ethernet port for connecting to the router.
• AUDIO OUT: Connects speakers for recorded audio playback.
• VGA: Connects to a monitor or display using a VGA cable.
• HD-PORT (HDMI): Connects to a monitor or display using an HDMI cable.
• USB: Connects a USB mouse for NVR control or a USB disk for video backup.

3. Setup & Installation

3.1 Wiring and Connection Diagram

Follow these steps to connect your NVR system:

1. Power on the NVR with the provided DC 48~52V power adapter.
2. Connect your NVR to your router using an Ethernet cable (UP LINK port).
3. Connect the NVR to a monitor via VGA or HDMI cable.
4. Connect the PoE Cameras to the NVR using PoE Ethernet cables (PoE 1-8 ports).
5. Switch on the NVR and turn on the monitor.
6. If your monitor lacks a speaker, connect external speakers to the 3.5mm "AUDIO OUT" port for sound.

3.2 Hard Disk Drive (HDD) Installation

The NVR requires a hard disk for recording and playback. Ensure the power is off before installation.

1. Remove the NVR case.
2. Plug in the SATA cable to the HDD and NVR.
3. Screw the HDD to the bottom of the NVR case.
4. Install the case back.

Note: Please use a specialized monitoring hard drive for optimal performance and longevity. The NVR supports 3.5" or 2.5" SATA hard disks. The hard disk should be formatted before its first use. It will automatically overwrite older videos when full if configured.

3.3 Camera Installation Tips

To ensure accurate surveillance, avoid common installation mistakes:

• Wrong Viewing Angles: Do not install cameras too close to a wall, as IR light reflection can obscure night vision. Adjust the camera lens direction to be away from walls.
• Close Object Reflects: Objects too close to the camera lens can reflect IR light. Move objects away or change the camera's position.
• Close Wire Cable Reflects: Ensure power or Ethernet cables are not too close to the camera lens to prevent IR light reflection. Fix cables on the back of the camera.

4. System Configuration

4.1 Boot & Preview

After connecting power, the NVR indicator will light up, a buzzer sound will be heard, and the display will boot to the preview image. The device will automatically restore its previous state after a power failure.

4.2 Login System

Upon first login, a quick guide will assist with basic NVR setup. The default username is 'admin' and the password field should be left blank.

4.3 Time & Language Configuration

Access the 'Time - Language Configuration' menu to set the correct time, date, and preferred language (e.g., English, Russian, Italian, etc.) to match your local settings.

4.4 Network Settings

If the network connection shows an error, enable DHCP in the network settings to ensure the IP address is not in conflict. You can also manually configure IP address and gateway.

4.5 General Menu

From the Main Menu, navigate to System > General to access settings such as Machine Name, DVR No., Language, Storage Full (Overwrite/Stop), Auto Logout, and Startup Wizard.

4.6 Display Setup

Adjust monitor display settings, including Channel Title, Time Display, Record Status, Channel dividing line, Device QR, Transparency, Resolution (up to 3840*2160/4K), and Tour.

4.7 HDD Setup

In the HDD Info menu (Advanced > HDD Info), you can view HDD status, capacity, and format the disk. Remember to format the HDD before first use.

4.8 User Management

Manage user accounts and permissions under System > Account. You can modify passwords, add/delete users, and set account security patterns.

4.9 Audio Setting

Under System > Encode, tick the 'Video/Audio' option to enable streaming video and audio.

4.10 Digital Channel Setup

The 8CH PoE NVR supports expansion up to 16 channels. You can configure the maximum number of cameras viewed simultaneously under Advanced > Digital > ChannelType.

4.11 Add IP Camera

The NVR is Onvif compatible, allowing connection of third-party PoE IP cameras. In the Quick Set menu, search for cameras, add them, and configure settings like resolution and compression. You can also check network status and upgrade camera firmware.

4.12 IPC Parameter Setting

Access IPC param. from the Main Menu to view camera version and serial number, set image parameters (color, brightness, WDR), configure lighting times, adjust resolution and compression, and manage advanced settings like volume and video standard. You can also upgrade camera firmware here.

Day/Night Mode Configuration:

Navigate to IPC param. > Image Set > day/night mode. Options include:

• Star Light Infrared: Colorful image during the day, black and white at night.
• Full Color: White LED turns on at night, always colorful image.
• Black and White: Always black and white image.
• Smart Alert: Black and white at night, white LED turns on upon human movement detection.
• Intelligent Variable Light: White LED adjusts brightness based on ambient light.
• Smart Infrared: Colorful image during the day, black and white at night.

Fixing Pink/Purple Camera Picture:

If your camera displays a pink or purple picture, go to IPC param. > Image Set and click 'IR Swap'.

Reset Camera Configuration:

To reset camera settings, go to IPC param. > System Maintain > Restore default Settings.

5. Recording & Playback

5.1 Record Configuration

Configure recording modes for each channel to optimize HDD space. Access this under Main Menu > Record Conf.

• Channel: Select the channel for configuration.
• Length: Set the standard length of each video segment.
• Mode: Choose how videos are recorded:
  • Schedule: Records only during specified times.
    • Regular: Continuous recording during scheduled times.
    • Detect: Records when motion is detected.
    • Alarm: Records when an alarm is triggered (ensure alarm function is enabled).
  • Manual: Records 24/7.
  • Stop: No recording for the selected channel.

5.2 Video Playback

Access recorded video under Main Menu > PlayBack. You can playback by date, time, channel, and mode.

Playback controls include Start/Stop, Play Backward, Slow Playback, Rewind/Fast-forward, Prev/Next Frame, Repeat Playback, Full Screen, and Start Editing.

Use 'Smart Express' for fast playback of specific alarm types, 'Smart Search' for motion/human detected videos, 'Face Search' for human faces, and 'Car Replay' for vehicle detection.

5.3 Video Backup

To back up video, go to Main Menu > System > Backup. Select the video type, channel, and time, then click 'Add' to search for files. Choose the desired files and click 'Start' to begin backup.

Note: USB disks must be FAT32 format. Choose AVI format for backup if you intend to play the video on a PC.

6. Alarm & Notifications

6.1 Snapshot Configuration

Configure snapshots under Main Menu > System > SnapShot Conf.

• Cycle Capture: Cameras take snapshots periodically (e.g., every 64 seconds).
• EMAIL: NVR sends snapshots to your email address.
• FTP: NVR uploads snapshots to an FTP service (requires user-built FTP service).
• Storage: NVR stores snapshots on the HDD.
• Timing Capture: Cameras take snapshots at user-defined times.

6.2 Intelligent Alert Setting

Configure intelligent alerts under Main Menu > Alarm > Intelligent Alert.

• Channel: Select the camera for alert settings.
• Enable: Activates/deactivates motion detection.
• Human Detect: Detects human activities by recognizing humanoid body shapes.
• Face Detection: Detects human faces.
• Record: Records video segments when human/face detected.
• Mobile Reported: Sends alert notifications to your mobile app.
• Alarm Sound: Triggers a voice alarm.
• Sensitivity: Adjusts detection sensitivity.
• Rule: Sets advanced detection rules (safe zone, line cross alarm).

Note: If 'Enable' is on and 'Human Detect' is off, the camera will detect all movements (pets, vehicles, plants). Activating 'Human Detect' significantly reduces false alerts.

Advanced Settings for Human Detection/Face Detection:

Access these settings via Main Menu > Alarm > Intelligent Alert > Human Detect/Face detection > Advanced > Set.

• Period: Time period for detection.
• MD Interval: Interval between human motion alerts.
• PostRec: Adjusts video length after abnormal movement detection.
• Snapshot: Takes snapshots upon abnormal movement.
• Send Email: Sends email alerts.
• Write Log: NVR logs alarm records (viewable under Main Menu > Advanced > Log).
• Alarm: Shutdown (turns off all alarm sounds) or Voice Prompts (select different sounds).
• IPC AlarmOut: Configures Blue&Red Alarm Light for PoE AI Cameras.

6.3 Advanced Settings of Vehicle Detection

Configure vehicle detection under Main Menu > Alarm > Vehicle shape inspection.

• Period: Time period for detection.
• Send Email: Sends email when vehicle is detected.
• Write Log: NVR logs alarm records.
• Mobile Reported: Sends app notifications when vehicle is detected.
• Alarm: Shutdown (turns off all alarm sounds) or Voice Prompts.

6.4 Advanced Settings of Safe Zone & Line Cross Alarm

Set up safe zones for cameras under Main Menu > Alarm > Intelligent Alert > Rule Set. The camera will only detect or alarm for abnormal activities within this zone.

You can choose different shapes (e.g., rectangle, circle) for the safe zone. For 'Tripwire' mode, a line is drawn, and an alarm triggers when someone crosses it.

6.5 Abnormality Settings

Configure alarms for other events under Main Menu > Alarm > Abnormality.

• Event Type:
  • No Storage: NVR cannot detect HDD.
  • Storage Device Error: HDD is not working correctly.
  • Storage No Space: HDD is full.
  • Net Disconnection: NVR is disconnected from the internet.
  • IP Conflict: Another device on the LAN uses the same IP address.
• Notification Types:
  • Show Message: Error message on monitor.
  • Alarm: Shutdown (no sound) or Voice Prompts.
  • Mobile Reported: Error message to app.
  • Send Email: Error message to email.

6.6 Traditional Alarm Setting

Adjust settings for traditional alarm types under Main Menu > Alarm > Traditional alarm.

• Video Blind: Camera is covered/blinded.
• Video Loss: Camera loses connection.
• Alarm Input: Alarm input from cameras.

7. Remote Access

7.1 Email Setup

Configure email notifications under Main Menu > Network > NetService > EMAIL.

• SMTP Server: Sender's mailbox (e.g., Gmail).
• Port: Sender's mailbox SMTP port.
• Encryption: SSL.
• User Name: Sender's mailbox username.
• Password: Sender's mailbox password (use a 16-digit app password for Gmail).
• Receiver: Receiver's mailbox.
• Mail Testing: Sends a test email.

Note: Ensure network connection is successful before testing email. For Gmail, enable 2-Step Verification and generate a 16-digit app password in your Google account security settings. Write down this password immediately as it cannot be viewed again.

7.2 Remote View via PC Client Software

Download the VMS PC client software from https://www.techage.com/pages/download-for-poe-wired-camera-system. After installation, open the software, sign in with your NVR credentials, and use 'Device Manager' to add devices automatically.

7.3 Remote View via Phone App

Install the XMEye Pro app by scanning the QR code or searching in your app store. Register an account, then add your device by inputting the NVR's serial number, username, and password. Once connected, you can view live video, manage settings, and access playback.

The app allows you to switch camera views (1CH-9CH), select SD/HD image quality, access cloud storage, and control lighting for compatible PoE cameras.

8. Specifications

9. Troubleshooting

• Camera shows pink or purple picture: Navigate to IPC param. > Image Set and click 'IR Swap' to correct the color balance.
• NVR not detecting HDD: Check the physical connection of the HDD. Ensure the HDD is properly installed and formatted. If the issue persists, check 'Abnormality Settings' for 'No Storage' or 'Storage Device Error' alerts.
• Network connection issues: In the 'Network' settings, enable DHCP to resolve IP address conflicts. If using a static IP, ensure all network parameters are correctly entered.
• Email setup not working: Verify that your network connection is active. For Gmail, ensure 2-Step Verification is enabled and you are using a 16-digit app password, not your regular Gmail password.
• No video displayed after initial setup: Ensure all cables (power, network, video output) are securely connected. Check the monitor input source.

10. User Tips

• Hard Drive Selection: For continuous and long-term recording, always use a specialized surveillance-grade hard drive.
• HDD Installation Safety: Always ensure the NVR is powered off before installing or removing the hard drive to prevent damage.
• Initial HDD Setup: Format the hard drive through the NVR's menu before its first use to ensure proper recording functionality.
• Efficient Recording: Utilize H.265 compression for clearer video, reduced file sizes (40-50% less than H.264), and faster loading/playback speeds.
• Minimize False Alarms: When configuring intelligent alerts, activate the 'Human Detect' feature to significantly reduce false alarms triggered by pets, vehicles, or environmental factors.
• App Password Security: If using a 16-digit app password for email notifications, write it down immediately after generation as it cannot be retrieved later.
• Remote Control: The NVR comes with a remote control for flexible and convenient operation.

11. Support & Warranty

For further assistance, technical support, or warranty information, please visit the official Techage website or contact customer service. You can also refer to the comprehensive user manual PDF available at Techage NVR User Manual (PDF).

Techage is committed to providing high-quality products and support. Please note that the information in this publication is subject to change without notice.