Fi Manuals & User Guides

Find your extra charges

August 11, 2021

Find your extra charges If you made international calls from the US (free with the Unlimited Plus plan to over 50 countries or regions) or used your phone outside the US, you can find your upcoming charges for this usage. These charges appear in…

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Reactivate your canceled Google Fi service

August 11, 2021

Reactivate your canceled Google Fi service If you recently canceled your Google Fi service, and haven't transferred your number to another carrier, you can undo your cancellation from the Google Fi app  or website for up to 7 days. Otherwise,…

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About data speed limits

August 11, 2021

About data speed limits When you reach your plan’s data limit, your data speeds will slow down until the start of the next billing cycle. How it works To offer the best experience to as many users as possible any…

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Google Fi mobile broadband consumer disclosure

August 11, 2021

Google Fi mobile broadband consumer disclosure Price/commercial terms Flexible plan Simply Unlimited plan Unlimited Plus plan Monthly plan charge (May not/does not include device) $20 calls & texts $15 calls & texts per additional user $10 per GB pay-as-you-go until data…

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Block a phone number

August 11, 2021

Block a phone number You can block numbers from calling and messaging you through Google Fi. How number blocking works When you block a number, you won’t receive any calls or messages (SMS or MMS) from that number. This applies…

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Verify your government status

August 11, 2021

Verify your government status Unless you receive an exception, you must activate and use your Fi account primarily in the US (territories not included). With an exception, you can activate your account outside of the US and use Fi abroad for…

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Set up your voicemail

August 11, 2021

Set up your voicemail   Voicemail is set up on your phone automatically, and you can check your voicemail on your phone without any extra steps. However, to check your voicemail from another phone, you need to turn on voicemail…

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Make calls over Wi-Fi

August 11, 2021

Make calls over Wi-Fi Wi-Fi calling expands your coverage in places where the cellular network isn’t as strong. Google Fi will route your call over whichever network we determine will give you the best experience. So even if you're connected…

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Protect your Google Fi number against SIM swaps

August 11, 2021

Protect your Google Fi number against SIM swaps SIM swapping happens when someone is able to steal your phone number by convincing your carrier to port your phone number over to a SIM card they own. For example, someone may…

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Change your phone number

August 11, 2021

Change your phone number You can change your phone number after you’ve started using Google Fi. Some area codes are in high demand, so if you change your number we can’t guarantee that you’ll get the same area code. To start…

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