TM5 Transformer Module
“
Specifications
- Product: TM5 Transformer Module
- Manufacturer: Aerotech, Inc.
- Model/Types: TM5 All
- Electrical Specifications: Refer to Table 1-2
- Mechanical Specifications: Refer to Section 1.2.2
- Environmental Specifications: Refer to Table 1-4
- AC Power Input: Refer to Section 1.2.5
- +24 VDC Output: Refer to Section 1.2.7
Product Usage Instructions
Chapter 1: Transformer Module
1.1. Electrical Specifications
Refer to Table 1-2 for detailed electrical specifications of the
TM5 Transformer Module.
1.2. Installation and Mounting
1.2.1. Handling and Transportation
Handle the TM5 Transformer Module with care during
transportation to avoid damage.
1.2.2. Mechanical Specifications
1.2.2.1. Mounting and Cooling
Mount the module securely as per the provided mechanical
specifications to ensure proper cooling.
1.2.2.2. Dimensions
Refer to Figure 1-1 for the dimensions of the TM5 Transformer
Module.
1.2.3. Environmental Specifications
Ensure the module is used within the specified environmental
conditions outlined in Table 1-4.
1.2.4. System Interconnection
Follow the guidelines for proper system interconnection as
described in the manual.
1.2.5. AC Power Input
Connect the AC power input following the instructions provided
in Section 1.2.5.
1.2.6. Power Output Connections (TB1-TB4)
Make the power output connections as per the specified
connections in the manual.
1.2.7. +24 VDC Output [PS24-1]
Utilize the +24 VDC output according to the instructions
provided in Section 1.2.7.
1.3. Operation
Operate the TM5 Transformer Module as per the operational
guidelines provided in the manual.
Chapter 2: Maintenance
2.1. Fuse Replacement
In case of fuse replacement, refer to the instructions provided
in Section 2.1.
2.2. Preventative Maintenance
Perform preventative maintenance tasks as outlined in Section
2.2 to ensure optimal performance of the module.
FAQ
Q: What should I do if the TM5 Transformer Module
overheats?
A: If the module overheats, immediately disconnect power and
allow it to cool down before resuming operation.
Q: Can I use the TM5 with other Aerotech products?
A: Yes, you can refer to Appendix B for Legacy System
Interconnection details when using the TM5 with other Aerotech
systems.
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TM5 Transformer Module
HARDWARE MANUAL
Revision 3.02
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Hardware Manual
Table of Contents
TM5 Transformer Module
Table of Contents List of Figures List of Tables EU Declaration of Conformity UKCA Declaration of Conformity Agency Approvals Safety Procedures and Warnings
Chapter 1: Transformer Module
1.1. Electrical Specifications 1.2. Installation and Mounting
1.2.1. Handling and Transportation 1.2.2. Mechanical Specifications
1.2.2.1. Mounting and Cooling 1.2.2.2. Dimensions 1.2.3. Environmental Specifications 1.2.4. System Interconnection 1.2.5. AC Power Input 1.2.6. Power Output Connections (TB1-TB4) 1.2.7. +24 VDC Output [PS24-1] 1.3. Operation
Chapter 2: Maintenance
2.1. Fuse Replacement 2.2. Preventative Maintenance
Appendix A: Warranty and Field Service Appendix B: Legacy System Interconnection Appendix C: Revision History Index
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3 4 4 5 6 7 8
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13 14 14 15 15 15 16 17 18 19 20 21
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25 27 31 33
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List of Figures
Figure 1-1: Figure 1-2: Figure 1-3: Figure B-1: Figure B-2: Figure B-3:
TM5 Transformer Module Dimensions System Interconnect Example (iXC4/XC4 and iXC4e/XC4e) System Interconnect Example (HPe) System Interconnect Example (CP) System Interconnect Example (CL)
List of Tables
Table 1-1: TM5 Configuration Options Table 1-2: Electrical Specifications Table 1-3: Mounting Specifications Table 1-4: Environmental Specifications Table 1-5: Power Output Connections (TB1-TB4) Table 1-6: Motor Supply Mating Connector Ratings Table 1-7: +24 VDC Output Connections Table 1-8: +24 VDC Output Connector Ratings Table 1-9: Troubleshooting Table 1-10: TM5 Fuse Replacement Part Numbers Table 1-11: Preventative Maintenance
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11 15 17 27 28 29
12 13 15 16 19 19 20 20 22 23 23
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EU Declaration of Conformity
Manufacturer Address
Product Model/Types
Aerotech, Inc. 101 Zeta Drive Pittsburgh, PA 15238-2811 USA TM5 All
This is to certify that the aforementioned product is in accordance with the applicable requirements of the following directive(s):
2014/35/EU EU 2015/863
Low Voltage Directive Directive, Restricted Substances (RoHS 3)
and has been designed to be in conformity with the applicable requirements of the following standard(s) when installed and used in accordance with the manufacturer’s supplied installation instructions.
EN 61010-1:2010
Safety Requirements for Electrical Equipment
Authorized Representative:
Engineer Verifying Compliance:
Date:
/ Jochen Jäger Operations Manager Aerotech GmbH Gustav-Weißkopf-Str. 18 90768 Fürth Germany
/ Alex Weibel Aerotech, Inc. 101 Zeta Drive Pittsburgh, PA 15238-2811 USA 11/26/2024
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UKCA Declaration of Conformity
Manufacturer Address
Product Model/Types
Aerotech, Inc. 101 Zeta Drive Pittsburgh, PA 15238-2811 USA TM5 All
To which this declaration relates, meets the essential health and safety requirements and is in conformity with the relevant UK Legislation listed below:
Electrical Equipment (Safety) Regulations 2016 Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Using the relevant section of the following UK Designated Standards and other normative documents when installed in accordance with the installation instructions supplied by the manufacturer.
EN 61010-1:2010
Safety Requirements for Electrical Equipment
Authorized Representative:
Engineer Verifying Compliance:
Date:
/ Simon Smith Managing Director Aerotech Ltd The Old Brick Kiln Ramsdell, Tadley Hampshire RG26 5PR UK
/ Alex Weibel Aerotech, Inc. 101 Zeta Drive Pittsburgh, PA 15238-2811 USA 11/26/2024
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Agency Approvals
The TM5 transformers have been tested by the following NRTL(s) and have been certified to the standards that follow:
Approval: Approving Agency: Certificate #: Standards:
CUS NRTL TÜV SÜD America Inc. U8 068995 0026 CAN/CSA C22.2 No. 61010-1:2012 , UL 61010-1:2012
Visit https://www.tuev-sued.de/product-testing/certificates to view Aerotech’s TÜV SÜD certificates. Type the certificate number listed above in the search bar or type “Aerotech” for a list of all Aerotech certificates.
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Safety Procedures and Warnings
IMPORTANT: This manual tells you how to carefully and correctly use and operate the transformer module.
l Read all parts of this manual before you install or operate the transformer module or before you do maintenance to your system.
l To prevent injury to you and damage to the equipment, obey the precautions in this manual.
l All specifications and illustrations are for reference only and were complete and accurate as of the release of this manual. To find the newest information about this product, refer to www.aerotech.com.
If you do not understand the information in this manual, contact Aerotech Global Technical Support.
IMPORTANT: This product has been designed for light industrial manufacturing or laboratory environments. If the product is used in a manner not specified by the manufacturer: l The protection provided by the equipment could be impaired. l The life expectancy of the product could be decreased.
Safety notes and symbols are placed throughout this manual to warn you of the potential risks at the moment of the safety note or if you fail to obey the safety note.
The voltage can cause shock, burn, or death.
You are at risk of physical injury. You could damage the transformer module.
A surface can be hot enough to burn you.
Your actions, the temperature of the system, or the condition of the atmosphere that surround the system could start a fire.
Components are sensitive to electrostatic discharge.
Unsecured cables could cause you to: l trip and fall l drag the product off of its mounting location l damage the cable connections.
A blue circle symbol is an action or tip that you should obey. Some examples include: l General tip l Read the manual/section l Wear protective safety equipment (eye protection, ear protection, gloves) l If applicable, do not lift unassisted
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DANGER: To decrease the risk of electrical shock, injury, death, and damage to the equipment, obey the precautions that follow. 1. Restrict access to the transformer module when it is connected to a power source. 2. Before you do maintenance to the equipment, disconnect the electrical power. 3. Before you connect wires to this product, disconnect the electrical power. 4. To decrease the risk of electrical shock and injury, you must supply operators with the
necessary precautions and protection from live electrical circuits. 5. Make sure that all components are grounded correctly and that they obey the local
electrical safety requirements. 6. Make sure that you install the necessary precautions to supply safety and protection to the
operator.
DANGER: System travel can cause crush, shear, or pinch injuries. Restrict access to all motor and stage parts while your system is connected to a power source.
WARNING: To prevent damage to the equipment and decrease the risk of electrical shock and injury, obey the precautions that follow. 1. Make sure that all system cables are correctly attached and positioned. 2. Do not use the cables or the connectors to lift or move this product. 3. Use this product only in environments and operating conditions that are approved in this
manual. 4. Only trained operators should operate this equipment.
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Chapter 1: Transformer Module
The TM5 transformer module provides and distributes isolated AC bus supply voltages for up to four Aerotech controllers. It is configured at the factory to provide 28 VAC, 56 VAC, 115 VAC or a combination of these voltages with a maximum transformer output power capability of 500 watts.
The TM5 also provides Control Supply outputs to power the control power inputs of up to four Aerotech products and an optional 24 VDC power supply that provides the user with 24 VDC output with a current capacity of up to 4 A.
Figure 1-1: TM5 Transformer Module
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Table 1-1: TM5 Configuration Options
TM5 0.5 kVA Isolation Transformer
Line Voltage -A
115 VAC Input Line Voltage
-B
230 VAC Input Line Voltage
-C
100 VAC Input Line Voltage
-D
200 VAC Input Line Voltage
Output Bus Voltage -28VAC-28VAC -56VAC-56VAC -28VAC-56VAC -56VAC-28VAC -56VACCT-28VAC -56VACCT-56VAC
-28VAC-56VACCT
-56VAC-56VACCT
-56VACCT-56VACCT -115VAC-115VAC
VBus1
28 VAC for 40 VDC Bus
VBus2
56 VAC for 80 VDC Bus
28 VAC
56 VAC for 40/80 VDC Bus
56 VAC
28 VAC for 80/40 VDC Bus
56 VAC Center Tap
28 VAC for 80/40 VDC Bus
56 VAC Center Tap
56 VAC for 80 VDC Bus
28 VAC
56 VAC center tap for 40/80 VDC Bus
56 VAC
56 VAC center tap for 80 VDC Bus
56 VAC center tap for 80 VDC Bus
115 VAC, for 160 VDC Bus
Bus Split /1-3
/2-2
/3-1
/NOSPLIT
VBus1 Output 1
VBus2 Output 2, 3, and 4
Output 1 and 2
Output 3 and 4
Output 1, 2, and 3
Output 4
VBus1 and VBus2 tied together and wired to all axes
Power Supply PS24-1
24 VDC, 4 A Power Supply for Brake Control
Brake Cable
Two conductor brake cable with flying leads.
“-xx” = cable length
C24-xx (example: C24-15)
l -06 = 0.6 m l -09 = 0.9 m l -12 = 1.2 m
l -15 = 1.5 m
l -18 = 1.8 m
Output Cables
Control and bus cable for Aerotech HPe or CP drives
/C#AB-xx (example: /C3AB-18)
“C#” = output number
l C1 is for output 1 l C2 is for output 2 l C3 is for output 3 l C4 is for output 4
“-xx” = cable length l -06 = 0.6 m l -09 = 0.9 m l -12 = 1.2 m l -15 = 1.5 m l -18 = 1.8 m
Line Cord Options /US115VAC /US230VAC /ENGLAND /GERMANY /ISRAEL /INDIA /AUSTRALIA
US 115 VAC compatible line cord US 230 VAC compatible line cord U.K. compatible line cord German compatible line cord Israel compatible line cord India compatible line cord Australia compatible line cord
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1.1. Electrical Specifications
Table 1-2: Electrical Specifications
AC Input Configurations Peak AC Input Inrush Current Operating Frequency
100 VAC, 115 VAC, 200 VAC or 230 VAC 200 Apk (1/2 cycle) 50/60Hz
Maximum Continuous Transformer Output Power
500 Watts, Max. @ 20°C
Peak Transformer Output Power 800 Watts, Max. @ 20°C
AC input breaker/switch 100/115 VAC 10 A, 200/230 VAC 5 A
(Supplementary protection only)
Short Circuit / Over Current Protection
100 VAC / 115 VAC configurations contain 8 A Slow Blow fuse connected to transformer primary winding
200 VAC / 230 VAC configurations contain 4 A Slow Blow fuse
connected to transformer primary winding
Integral transformer thermal switch is normally closed. Thermal
Thermal Production
switch opens when internal temperature of transformer reaches 110°C.
Secondary Winding Configuration
28 VAC (40 VDC Bus) 56 VAC (80 VDC Bus) 112 VAC (160 VDC Bus)
+24 VDC Output
4 A maximum user supply (1 A maximum for TM5 units purchased before April, 2016)
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1.2. Installation and Mounting
WARNING: To prevent damage to the equipment and decrease the risk of electrical shock and injury, obey the precautions that follow. l Allow all system components to adjust to room temperature before they are installed. l Do not install or apply power to system components if there is condensed moisture on the
components. l Securely mount all system components before you connect cables and apply power.
Refer to Table 1-3 for more information.
1.2.1. Handling and Transportation
WARNING: Do not use the cables or the connectors to lift or move this product. Pick up and hold the TM5 by the chassis. If you need to transport the transformer module to a different location, place it into a protective antistatic bag and then into a box with the appropriate packing material.
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1.2.2. Mechanical Specifications
1.2.2.1. Mounting and Cooling Table 1-3: Mounting Specifications
Customer-Supplied Enclosure
Weight
Mounting Hardware
Mounting Orientation
Dimensions
Minimum Clearance
Airflow Connectors
(Optional) Customer-Supplied Cooling
Operating Temperature
TM5 IP54 Compliant 7.54 kg (16.6 lbs) M5 [#10] screws (four locations, not included) Vertical (typical) Refer to Section 1.2.2.2.
~25 mm ~100 mm Direct air into the bottom vents of a vertically or horizontally mounted TM5 enclosure to achieve the optimal cooling airflow. Refer to Section 1.2.3.
1.2.2.2. Dimensions Figure 1-2: Dimensions
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1.2.3. Environmental Specifications
The environmental specifications are listed below.
Table 1-4: Environmental Specifications
Ambient Temperature
Operating: 5 °C to 40 °C (41 °F to 104 °F) Storage: -20 °C to 70 °C (-4 °F to 158 °F)
Humidity Non-condensing Operating Altitude
Pollution
The maximum relative humidity is 80% for temperatures that are less than 31 °C and decreases linearly to 50% relative humidity at 40 °C.
0 m to 2,000 m (0 ft to 6,562 ft) above sea level. Pollution Degree 2
Typically only nonconductive pollution occurs.
Operation Environment
Use only indoors Indoor, Light Industrial Manufacturing, Laboratory
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1.2.4. System Interconnection
System interconnection examples are shown below. Cables can be purchased from Aerotech. Figure 1-3: System Interconnect Example (iXC4/XC4 and iXC4e/XC4e)
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1.2.5. AC Power Input
DANGER: The voltage from this product can kill you. To decrease the risk of electrical shock, injury, and death, you must obey the precautions that follow. 1. The AC Power inlet power connection is the Mains disconnect. 2. Make sure that the applied AC voltage matches the voltage listed on the rating tag. 3. Before you connect wires to this product, disconnect the electrical power. 4. Make sure that all components are grounded correctly and that they obey the local
electrical safety requirements.
Supply AC power to the TM5 through the AC inlet located next to the power switch/circuit breaker. Use the standard line cord that is supplied with the transformer module. The AC power input ratings are listed on the power label on the TM5 transformer module.
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1.2.6. Power Output Connections (TB1-TB4)
Each output connector provides two supply sources: a Main Supply output and an Aux Supply output.
The MAIN SUPPLY output is an application-dependent AC or DC voltage. The output is designed to be connected to the Motor Supply connection of an Aerotech controller. The MAIN SUPPLY is normally referenced to ground. A fuse in the TM5 primary circuit provides short circuit protection for the MAIN SUPPLY output.
The AUX SUPPLY output is an application-dependent AC or DC voltage. The output is designed to be connected to the Control Supply connection of an Aerotech controller. AUX SUPPLY outputs that are configured for off-line AC power are protected by a switch/circuit breaker. This is the green rocker-switch located on the front panel near the AC power inlet. For operation instructions, refer to Section 1.3. Operation.
l For 100 & 115 V configurations, the switch/circuit breaker is a 10 A rated part. l For 200 & 230 V configurations, the switch/circuit breaker is a 5 A rated part.
AUX SUPPLY outputs that are configured for DC power are protected by fuses in the primary circuit of the TM5 transformer module.
Table 1-5: Power Output Connections (TB1-TB4) Pin Description
1 AC output
Connector
2 AC output
3 Protective Ground (required for safety)
4 AC output
5 AC output
6 Protective Ground (required for safety)
Table 1-6: Motor Supply Mating Connector Ratings Specification Type
Part Numbers
Conductor Cross Section
One conductor, stranded with ferrule and plastic sleeve
Two conductors (same cross-section), stranded, twin ferrule with plastic sleeve
Tightening Torque
Conductor Insulation Strip Length
(1) Refer to the manufacturer website for additional information.
Description 6-Pin Terminal Block Aerotech: ECK02596 Phoenix: 1248128(1) 10…24 AWG (0.2…4 mm2)
12…20 AWG (0.5…2.5 mm2)
0.5…0.6 N·m 7 mm (0.25 in)
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1.2.7. +24 VDC Output [PS24-1]
The optional +24 VDC output has a maximum current output of 4 amps @ 20º C. The 24 VDC output is accessible at the 2-pin terminal block connector. The negative side of the 24 V supply is connected to chassis (ground).
Table 1-7: +24 VDC Output Connections Pin Label Description
Connector
1
+ +24 VDC Output
2
– – Side of supply (connected to chassis, ground)
Table 1-8: +24 VDC Output Connector Ratings Specification Type
Part Numbers
Conductor Cross Section
One conductor, stranded with ferrule and plastic sleeve
Two conductors (same cross-section), stranded, twin ferrule with plastic sleeve
Tightening Torque
Conductor Insulation Strip Length
(1) Refer to the manufacturer website for additional information.
Description 2-Pin Terminal Block Aerotech: ECK02389 Phoenix: 1756256(1) 12…24 AWG (0.2…2.5 mm2)
12…20 AWG (0.5…2.5 mm2)
0.5…0.6 N·m 7 mm (0.25 in)
IMPORTANT: For a TM5 purchased before April 2016: The +24 VDC output has a maximum current output of 1 amps @ 20º C.
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1.3. Operation
DANGER: The voltage from this product can kill you. To decrease the risk of electrical shock, injury, and death, you must obey the precautions that follow. 1. The AC Power inlet power connection is the Mains disconnect. 2. Make sure that the applied AC voltage matches the voltage listed on the rating tag. 3. Before you connect wires to this product, disconnect the electrical power. 4. Make sure that all components are grounded correctly and that they obey the local
electrical safety requirements.
When power is applied to the transformer box and the power switch is in the ON position the Green power switch will be illuminated. The power switch can also be left in the ON position and the power to the transformer module can be turned ON and OFF remotely.
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Chapter 2: Maintenance
IMPORTANT: For your own safety and for the safety of the equipment: l Do not remove the cover of the TM5 l Do not attempt to access the internal components.
Hardware Manual
DANGER: If you must remove the covers and access any internal components be aware of the risk of electric shock.
1. Disconnect the Mains power connection. 2. Wait at least one (1) minute after removing the power supply before doing maintenance or
an inspection. Otherwise, there is the danger of electric shock. 3. All tests must be done by an approved service technician. Voltages inside the controller
and at the input and output power connections can kill you.
Table 1-9: Troubleshooting
Symptom
Possible Cause and Solution The TM5 might not be receiving input power.
· Make sure that the Power Switch is ON and illuminated.
No output power
· Make sure that AC Mains is connected to the TM5 inlet.
· Make sure that there is AC power to the TM5.
If the power switch is illuminated, check the state of the F1 fuse.
Power switch will not stay on
There could be an overload or short on output. · Remove all output cables. · Locate the short and correct the problem.
Output turns off after TM5 unexpectedly
The transformer inside the chassis could be too hot. This could mean that the air flow to or through the chassis is inadequate or that the power rating of the transformer has been exceeded.
Make sure that:
· the Main Supply outputs are not overloaded.
· the TM5 is configured for the AC line voltage supplied to it.
Fix or increase the air flow through the chassis.
F1 fuse opens
· Make sure that the fuse is the correct value and type. · Check for a short or overload on the outputs.
There is no +24 Volt output
Make sure that +24V supply is not overloaded or shorted (disconnect the +24V connector to check).
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2.1. Fuse Replacement
The TM5 transformer Module contains one user replaceable fuse (F1) located on the primary circuit of the transformer module and functions to protect the transformer against shorts and severe overloads on the transformer output (Main Supply outputs). This fuse must be a Slow Blow fuse in order to handle the high inrush currents when the TM5 is turned on. The current rating of the fuse is determined by the TM5 configuration.
Table 1-10: TM5 Fuse Replacement Part Numbers
Fuse Configuration
Third Party P/N
100VAC (-C)
F1
115 VAC (-A) 200 VAC (-D)
230 VAC (-B)
Bussmann PN: MDA8 Littelfuse PN: 313004
Aerotech P/N EIF00122
EIF00104
Size 8 A. S. B. (3AG)
4 A. S. B. (3AG)
2.2. Preventative Maintenance
DANGER: The voltage from this product can kill you. To decrease the risk of electrical shock, injury, and death, you must obey the precautions that follow. 1. Restrict access to the transformer module when it is connected to a power source. 2. Before you do maintenance to the equipment, disconnect the electrical power. 3. Before you connect wires to this product, disconnect the electrical power.
Do an inspection of the TM5 and the external wiring one time each month. It might be necessary to do more frequent inspections based on:
l The operating conditions of the system. l How you use the system.
Table 1-11: Preventative Maintenance Check Examine the chassis for hardware and parts that are damaged or loose. It is not necessary to do an internal inspection. Do an inspection of the cooling vents.
Examine the work area to make sure there are no fluids and no electrically conductive materials.
Examine all cables and connections to make sure they are correct.
Action to be Taken
Repair all damaged parts.
Remove all material that collected in the vents. Do not let fluids and electrically conductive material go into the TM5. Make sure that all connections are correctly attached and not loose. Replace cables that are worn. Replace all broken connectors.
Cleaning
Use a clean, dry, soft cloth to clean the TM5. If necessary, use a cloth that is moist with water or isopropyl alcohol. If you use a moist cloth, make sure that moisture does not go into the transformer module. Also make sure that it does not go onto the outer connectors and components. Internal contamination from the cleaning solution can cause corrosion and electrical short circuits.
Do not clean the labels with a cleaning solution because it might remove the label information.
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Appendix A: Warranty and Field Service
Aerotech, Inc. warrants its products to be free from harmful defects caused by faulty materials or poor workmanship for a minimum period of one year from date of shipment from Aerotech. Aerotech’s liability is limited to replacing, repairing or issuing credit, at its option, for any products that are returned by the original purchaser during the warranty period. Aerotech makes no warranty that its products are fit for the use or purpose to which they may be put by the buyer, whether or not such use or purpose has been disclosed to Aerotech in specifications or drawings previously or subsequently provided, or whether or not Aerotech’s products are specifically designed and/or manufactured for buyer’s use or purpose. Aerotech’s liability on any claim for loss or damage arising out of the sale, resale, or use of any of its products shall in no event exceed the selling price of the unit.
THE EXPRESS WARRANTY SET FORTH HEREIN IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE. IN NO EVENT SHALL AEROTECH BE LIABLE FOR CONSEQUENTIAL OR SPECIAL DAMAGES.
Return Products Procedure
Claims for shipment damage (evident or concealed) must be filed with the carrier by the buyer. Aerotech must be notified within thirty (30) days of shipment of incorrect material. No product may be returned, whether in warranty or out of warranty, without first obtaining approval from Aerotech. No credit will be given nor repairs made for products returned without such approval. A “Return Materials Authorization (RMA)” number must accompany any returned product(s). The RMA number may be obtained by calling an Aerotech service center or by submitting the appropriate request available on our website (www.aerotech.com). Products must be returned, prepaid, to an Aerotech service center (no C.O.D. or Collect Freight accepted). The status of any product returned later than thirty (30) days after the issuance of a return authorization number will be subject to review.
Visit Global Technical Support Portal for the location of your nearest Aerotech Service center.
Returned Product Warranty Determination
After Aerotech’s examination, warranty or out-of-warranty status will be determined. If upon Aerotech’s examination a warranted defect exists, then the product(s) will be repaired at no charge and shipped, prepaid, back to the buyer. If the buyer desires an expedited method of return, the product(s) will be shipped collect. Warranty repairs do not extend the original warranty period.
Fixed Fee Repairs – Products having fixed-fee pricing will require a valid purchase order or credit card particulars before any service work can begin.
All Other Repairs – After Aerotech’s evaluation, the buyer shall be notified of the repair cost. At such time the buyer must issue a valid purchase order to cover the cost of the repair and freight, or authorize the product(s) to be shipped back as is, at the buyer’s expense. Failure to obtain a purchase order number or approval within thirty (30) days of notification will result in the product(s) being returned as is, at the buyer’s expense.
Repair work is warranted for ninety (90) days from date of shipment. Replacement components are warranted for one year from date of shipment.
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Rush Service
At times, the buyer may desire to expedite a repair. Regardless of warranty or out-of-warranty status, the buyer must issue a valid purchase order to cover the added rush service cost. Rush service is subject to Aerotech’s approval.
On-site Warranty Repair
If an Aerotech product cannot be made functional by telephone assistance or by sending and having the customer install replacement parts, and cannot be returned to the Aerotech service center for repair, and if Aerotech determines the problem could be warranty-related, then the following policy applies:
Aerotech will provide an on-site Field Service Representative in a reasonable amount of time, provided that the customer issues a valid purchase order to Aerotech covering all transportation and subsistence costs. For warranty field repairs, the customer will not be charged for the cost of labor and material. If service is rendered at times other than normal work periods, then special rates apply.
If during the on-site repair it is determined the problem is not warranty related, then the terms and conditions stated in the following “On-Site Non-Warranty Repair” section apply.
On-site Non-Warranty Repair
If any Aerotech product cannot be made functional by telephone assistance or purchased replacement parts, and cannot be returned to the Aerotech service center for repair, then the following field service policy applies:
Aerotech will provide an on-site Field Service Representative in a reasonable amount of time, provided that the customer issues a valid purchase order to Aerotech covering all transportation and subsistence costs and the prevailing labor cost, including travel time, necessary to complete the repair.
Service Locations https://www.aerotech.com/contact-sales.aspx?mapState=showMap
USA, CANADA, MEXICO Aerotech, Inc.
Global Headquarters
CHINA Aerotech China
Full-Service Subsidiary
GERMANY Aerotech Germany Full-Service Subsidiary
TAIWAN Aerotech Taiwan Full-Service Subsidiary
UNITED KINGDOM Aerotech United Kingdom
Full-Service Subsidiary
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Appendix B: Legacy System Interconnection
System interconnection examples are shown below. Cables can be purchased from Aerotech. Figure B-1: System Interconnect Example (HPe)
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Figure B-2: System Interconnect Example (CP)
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Figure B-3: System Interconnect Example (CL)
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TM5
Appendix C: Revision History
Revision 3.02 3.01 3.00 2.02 2.01 2.00 1.02 1.01 1.00
Description Updated: EU Declaration of Conformity (Page 5) New Section: UKCA Declaration of Conformity General Update
Revision changes have been archived. If you need a copy of this revision, contact Aerotech Global Technical Support.
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Index
2
2014/35/EU
5
24 VDC Output Connector
Mating Connector Part Numbers
20
A
Agency Approvals
7
Altitude
16
Ambient Temperature
16
C
cables, examining
23
Check for fluids or electrically conductive material exposure 23
CL
29
connections, examining
23
cooling vents, inspecting
23
CP
28
D
Declaration of Conformity
5-6
Dimensions
15
E
Enclosure
15
Environmental Specifications
16
EU 2015/863
5
examining parts
cables
23
connections
23
examining, dangerous fluids
23
examining, dangerous material
23
I inspecting cooling vents Inspection IP54 Compliant iXC4 iXC4e
M material, electrically conductive Mating Connector P/N
24 VDC Output Connector Power Output Connector (TB1-TB4) Mounting and Cooling Mounting Hardware Mounting Orientation
O Operation
P Pollution Power Output Connector (TB1-TB4)
Mating Connector Part Numbers Power Supply
R Revision History
S Safety Procedures and Warnings
T Table of Contents
F fluids, dangerous
U 23 Use
H HPe Humidity
W
27 Warranty and Field Service 16
Index
23 23 15 17 17
23 20 19 15 15 15
16
16 19 12
31
8
3
16
25
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Index
X
XC4
17
XC4e
17
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Documents / Resources
 |
AEROTECH TM5 Transformer Module [pdf] User Guide TM5 Transformer Module, TM5, Transformer Module, Module |