I lost the ECG icon on my Withings ScanWatch 2. How can I restore it?
If the ECG icon has disappeared from your Withings ScanWatch 2, it is usually because the feature has been disabled in the app settings…
Manuals+ Q&A
Withings questions & answers
Browse answered questions about Withings, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How do I update and configure my Withings Body (WBS06) Smart Scale after several years of non-use?
To update and reconfigure your Withings Body (WBS06) Smart Scale, follow these steps to ensure the software and connection are current: Update the App:…
How do I monitor blood pressure?
The Withings HWA10 Hybrid 2 Scan Watch does not have a blood pressure monitoring feature. It is designed for ECG (electrocardiogram) and pulse rate…
How do I sync my Nokia Steel HR (HWA03B) watch and reset the time on it?
To sync your Nokia Steel HR and reset the time, you must use the Withings Health Mate app (now known as Withings Health). The…
How do I maintain a Bluetooth connection between the Withings BPM Connect and the Health Mate app to sync results?
It appears there is a misunderstanding of how the Withings BPM Connect syncs data. The device is designed to connect via Bluetooth specifically for…
How do I troubleshoot a Withings HWA09 ScanWatch that will not turn on?
If your Withings HWA09 (ScanWatch) does not turn on, please follow these troubleshooting steps: Charge the device: Connect your watch to the charging cable…
How do I install the Withings WSM02-All-US Sleep Tracking Pad?
Installing the Withings WSM02-All-US Sleep Tracking Pad is a straightforward process. Here are the step-by-step instructions to help you set it up correctly: 1.…
How do I connect the Withings WBS06 Digital Wi-Fi Smart Scale to my Wi-Fi network?
To connect the Withings WBS06 Digital Wi-Fi Smart Scale to your Wi-Fi network, please follow these steps: 1. Ensure that your smartphone or tablet…
How do I set up and pair my Withings Steel HR Sport Smartwatch with my smartphone?
To set up and pair your Withings Steel HR Sport Smartwatch with your smartphone, follow these steps: 1. Make sure your smartphone is compatible…
How do I connect the Withings WBS05-Black-All-Inter Body+ Smart Wi-Fi bathroom scale to my Wi-Fi network?
To connect the Withings WBS05-Black-All-Inter Body+ Smart Wi-Fi bathroom scale to your Wi-Fi network, follow these steps: 1. Ensure that your smartphone or tablet…
How do I set up and pair my Withings ScanWatch with my smartphone?
To set up and pair your Withings ScanWatch with your smartphone, follow these steps: 1. Make sure your smartphone is compatible with the Withings…
How do I set up the Withings WBS04b Body Cardio smart scale for the first time?
To set up the Withings WBS04b Body Cardio smart scale for the first time, follow these steps: 1. Download the Withings Health Mate app:…
How do I connect the Withings WBS06S Body Personal Scale to Wi-Fi?
To connect the Withings WBS06S Body Personal Scale to Wi-Fi, follow these steps: 1. Pull the tab underneath the scale to activate the battery.…
How do I set up my Withings WBS04b Body Cardio Heart Health and Body Composition Wi-Fi Smart Scale for use?
To set up your Withings WBS04b Body Cardio Smart Scale, follow these steps: 1. Download the Withings Health Mate app on your smartphone or…