1. Introduction
The Withings ScanWatch 2 is a hybrid smartwatch designed to seamlessly integrate advanced health monitoring with classic watch aesthetics. It provides comprehensive insights into your health, including heart rate, body temperature, blood oxygen levels, activity, and sleep patterns. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your ScanWatch 2.

Figure 1: Withings ScanWatch 2, showcasing its elegant design.
2. What's Included
Your Withings ScanWatch 2 package contains the following items:
- Withings ScanWatch 2 (38mm Black)
- FKM Wristband
- Charging Cable
- Charger
- Quick Start Guide
- Product Guide
3. Setup
3.1 Initial Charging
Before first use, fully charge your ScanWatch 2. Connect the charging cable to the charger and plug it into a power source. Place the watch onto the magnetic charging cradle. The watch display will indicate charging status. A full charge provides up to 30 days of battery life.

Figure 2: ScanWatch 2 charging interface and impressive battery life.
3.2 App Installation and Pairing
To utilize all features of your ScanWatch 2, you must install the Withings Health Mate app on your smartphone (compatible with Android and Apple devices).
- Download the "Withings Health Mate" app from your device's app store (Google Play Store for Android or Apple App Store for iOS).
- Open the app and follow the on-screen instructions to create an account or log in.
- Select "Install a device" and choose "ScanWatch 2" from the list.
- Follow the app's prompts to pair your watch via Bluetooth. Ensure Bluetooth is enabled on your smartphone and the watch is sufficiently charged.
- The app will guide you through initial setup, including time synchronization and personal profile configuration.
Video 1: Official Withings ScanWatch 2 overview, demonstrating unboxing and key features.
4. Operating Your ScanWatch 2
4.1 General Navigation
The ScanWatch 2 features a single multi-function crown on the side. Rotate the crown to scroll through different metrics and menus on the watch's small digital display. Press the crown to select an option or confirm an action.
4.2 Heart Health Monitoring (ECG & 24/7 Heart Rate)
The watch provides both on-demand Electrocardiogram (ECG) readings and continuous heart rate monitoring.
- ECG Measurement: To take an ECG, navigate to the ECG function on your watch. Place your opposite hand's fingers on the watch's bezel (metal ring) as instructed by the display. Remain still for 30 seconds. The results will be displayed on the watch and synced to the Health Mate app for detailed analysis. This feature can detect atrial fibrillation or normal heart rhythm.
- 24/7 Heart Rate: The ScanWatch 2 continuously monitors your heart rate throughout the day and night. You will receive notifications if your heart rate is too high or too low. Overnight heart rate variability is also tracked, providing insights into your cardiovascular health over time.

Figure 3: Heart rate monitoring and ECG capabilities of ScanWatch 2.
4.3 24/7 Temperature Tracking
Utilizing the TempTech24/7 module, the ScanWatch 2 tracks your baseline body temperature and fluctuations throughout the day and night. This data can help indicate the onset of illness or optimize workout performance by identifying temperature variation zones.

Figure 4: ScanWatch 2's continuous body temperature tracking.
4.4 Advanced Respiratory Insights (SpO2)
Measure your blood oxygen saturation level (SpO2) on-demand and track it overnight for potential breathing disturbances. This provides crucial data for assessing your respiratory system's health.

Figure 5: Blood oxygen level measurement with ScanWatch 2.
4.5 Activity Tracking
The ScanWatch 2 automatically tracks your daily activity, including steps, distance, and calories burned. It can also link with your smartphone's GPS for accurate tracking of outdoor activities like running and cycling, providing detailed performance metrics in the Health Mate app.

Figure 6: Overview of health and activity tracking features.
4.6 Sleep Monitoring
Wear your ScanWatch 2 to bed for comprehensive sleep analysis. It tracks sleep duration, time spent in light and deep sleep, sleep interruptions, and sleep regularity, providing a Sleep Quality Score assessment to help you achieve more restful sleep.
5. Maintenance
5.1 Cleaning Your Watch
Regular cleaning helps maintain the appearance and functionality of your ScanWatch 2.
- Watch Casing and Glass: Wipe with a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water. Avoid harsh chemicals or abrasive materials.
- Wristband: Clean the FKM wristband with mild soap and water, then rinse thoroughly and dry.
- Sensors: Gently wipe the sensors on the back of the watch with a soft, dry cloth to ensure accurate readings.
5.2 Water Resistance
The ScanWatch 2 is water-resistant up to 5 ATM (50 meters), making it suitable for swimming and showering. However, it is not recommended for diving or high-velocity water sports. Avoid pressing the crown underwater.
6. Troubleshooting
If you encounter issues with your ScanWatch 2, try the following common solutions:
| Issue | Possible Solution |
|---|---|
| Watch not syncing with app | Ensure Bluetooth is enabled on your phone. Check if the watch is within range. Restart both the watch and the Health Mate app. Verify the watch battery level. |
| Inaccurate health readings | Ensure the watch is worn snugly on your wrist. Clean the sensors on the back of the watch. Ensure your personal information (age, weight) is accurate in the Health Mate app. |
| Watch display not responding | Try pressing and holding the crown for several seconds to force a restart. Ensure the watch is charged. |
| Battery draining quickly | Reduce the frequency of on-demand measurements. Ensure the watch is not constantly searching for a Bluetooth connection. Check for app updates. |
For more detailed troubleshooting or persistent issues, please refer to the official Withings support website.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | ScanWatch 2 |
| Model Number | HWA10-model 1-All-Int |
| Dimensions (LxWxH) | 9.45 x 1.61 x 0.51 inches |
| Item Weight | 1.94 ounces |
| Material | Stainless Steel |
| Color | Black |
| Screen Size | 0.63 Inches (Standing screen display size) |
| Battery Life | Up to 30 days |
| Water Resistance | 5 ATM (50 meters) |
| Connectivity Technology | Bluetooth |
| Operating System | Android Wear 2.9 (compatible with Android & Apple) |
| Special Features | ECG, Heart Rate Monitoring, Temperature Tracking, SpO2, Activity Tracker, Sleep Monitoring, GPS via Smartphone |
8. Warranty and Support
The Withings ScanWatch 2 comes with a 2-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
For product support, frequently asked questions, and warranty information, please visit the official Withings support website or contact their customer service. You can find contact details and resources on the Withings website: www.withings.com/us/en/support