Introduction
The Withings Body WLAN Smart Scale is a precise and user-friendly device designed for comprehensive weight management. It provides immediate feedback on weight and Body Mass Index (BMI) directly on its display and automatically synchronizes data with the Health Mate App via Wi-Fi or Bluetooth. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Withings Body scale.
Box Contents
Before you begin, please ensure all items are present in the box:
- Withings Body Smart Scale
- 4 x AAA Batteries
- Carpet Feet (for use on soft surfaces)
- Quick Installation Guide
- Information on Free Withings Account and Health Mate App
Setup
1. Battery Installation
Locate the battery compartment on the underside of the scale. Insert the 4 AAA batteries, ensuring correct polarity. The scale display should activate.
2. App Download and Account Creation
Download the Withings Health Mate App from your device's app store (available for iOS and Android). Create a free Withings account or log in if you already have one. This app is essential for tracking your progress and managing scale settings.
3. Initial Pairing and Wi-Fi/Bluetooth Setup
Follow the on-screen instructions in the Health Mate App to pair your scale. The app will guide you through connecting the scale to your home Wi-Fi network for automatic data synchronization. If Wi-Fi is not available, the scale can also sync data via Bluetooth when the app is open and nearby.

Image: The Withings Body Smart Scale shown alongside a smartphone displaying the Health Mate app, illustrating the seamless integration between the device and its companion application.
4. Using Carpet Feet (Optional)
If you intend to use the scale on a carpeted or soft surface, attach the included carpet feet to the underside of the scale. This ensures accurate measurements by providing a stable base.
Operating Instructions
1. Taking a Measurement
Place the scale on a hard, flat surface. Step onto the scale barefoot, ensuring your feet are centered and evenly distributed. The scale will automatically turn on and display your weight. The patented positioning support technology will guide you to the correct posture for accurate measurements.

Image: A person standing barefoot on the Withings Body Smart Scale, demonstrating the proper way to take a measurement. The image also highlights the scale's connectivity icons for Wi-Fi and Bluetooth.
2. Understanding the Display
The scale's OLED display provides immediate feedback. After weighing, it shows your current weight and BMI. It also displays a trend graph, indicating your weight progress over time, allowing you to quickly assess your trajectory.
3. Using the Health Mate App
All weighing data is automatically synchronized to the Health Mate App. You do not need to have your phone with you during each weigh-in if the scale is connected to Wi-Fi. The app provides detailed graphs, historical data, and insights into your weight and BMI trends. It also syncs with over 100 top health and fitness apps, including Apple Health, Fitbit, and Google Fit.

Image: The Withings Body Smart Scale displaying a weight trend graph, accompanied by a smartphone showing the detailed weight tracking interface within the Health Mate app.
Special Features
Multi-User Support
The Withings Body scale can recognize and track data for up to 8 different users. It automatically detects who is weighing themselves and assigns the data to the correct profile in the Health Mate App.
Family-Friendly Modes
The Health Mate App offers specialized modes to support various family needs, including a pregnancy tracker for healthy weight gain monitoring and a baby mode for tracking the weight of the youngest family members.
Maintenance
Cleaning
To clean your Withings Body scale, use a soft, damp cloth. Do not use abrasive cleaners or immerse the scale in water. Ensure the surface is dry before storage or next use.
Battery Replacement
The scale is powered by 4 AAA alkaline batteries, which typically last up to 2 years. When the battery indicator appears on the display or in the app, replace all four batteries simultaneously to ensure optimal performance.

Image: The Withings Body Smart Scale with an illustration of four AAA batteries, highlighting the power source and emphasizing the long battery life of the device.
Troubleshooting
Scale Not Turning On
- Check if the batteries are correctly inserted with the proper polarity.
- Replace the batteries with new ones.
Connectivity Issues (Wi-Fi/Bluetooth)
- Ensure your Wi-Fi network is active and within range.
- Restart your Wi-Fi router.
- Make sure Bluetooth is enabled on your smartphone if attempting to sync via Bluetooth.
- Try re-pairing the scale through the Health Mate App.
Inaccurate Readings
- Ensure the scale is placed on a hard, flat, and stable surface.
- If using on carpet, ensure the carpet feet are properly installed.
- Stand still and centered on the scale during measurement.
- Ensure your feet are clean and dry.
App Sync Problems
- Verify that the Health Mate App is updated to the latest version.
- Check your phone's internet connection.
- Ensure the scale has successfully connected to Wi-Fi or Bluetooth.
Specifications
Technical Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 32.69 x 32.69 x 2.31 cm |
| Item Weight | 2 kg (4.41 Pounds) |
| Material | Plastic |
| Display Type | OLED |
| Power Source | 4 x AAA Batteries (included) |
| Battery Life | Up to 2 years |
| Connectivity | Wi-Fi, Bluetooth |
| Weight Limit | 100 Grams (Note: This seems to be an error in source data, typically scales measure much higher, refer to product packaging for actual max weight) |
| Special Feature | Body Mass Index (BMI) measurement |
Warranty Information
Withings products are covered by a limited warranty. Please refer to the warranty card included with your purchase or visit the official Withings website for detailed warranty terms and conditions specific to your region.
Support
For further assistance, technical support, or frequently asked questions, please visit the official Withings support website at www.withings.com/support. You can also contact Withings customer service through the contact options provided on their website.





