Why does the power indicator light on my Sony SA-CS9 subwoofer not turn on?
If the power indicator light on your Sony SA-CS9 is not lighting up, please check the following troubleshooting steps based on the user guide:Check…
Manuals+ Q&A
Active questions & answers
Browse answered questions about Active, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Why does the LED light turn off shortly after I start charging my Skullcandy Jib+ Active earbuds?
For the Skullcandy Jib+ Active / JibXT Active earbuds, the LED behavior during charging typically follows these patterns:Solid Red: The earbuds are currently charging.LED…
Why does the red charging LED turn off shortly after plugging in my earbuds, and why do they only turn on when connected to power?
Based on the behavior you described for your Skullcandy Jib+ Active / JibXT Active earbuds, here are the likely causes and steps to troubleshoot:LED…
Why is my left earbud flashing red and white and not connecting to Bluetooth even after a factory reset?
If your left earbud is flashing red and white, it typically indicates that it is in pairing mode but has not yet successfully synced…
Why are my Redmi Buds 6 Active not entering pairing mode (blinking) even after a 10-second reset?
If your Redmi Buds 6 Active are not blinking to enter pairing mode, please follow these specific steps based on the user manual:Remove Protective…
Why is my iTOUCH Active fitness tracker not charging after six months, and can the battery be replaced?
We are sorry to hear that your iTOUCH Active is no longer charging. Please note that the battery in this device is integrated and…
Why do my Sudio ETT earbuds automatically turn off and stop playing music after only three minutes?
If your Sudio Ett earbuds are turning off after only a few minutes, it usually indicates a charging or connection issue. Please try the…
What is the pairing code for Skullcandy Jib+ Active / JibXT Active earbuds?
For the Skullcandy Jib+ Active / JibXT Active earbuds, a pairing code is usually not required. Most modern Bluetooth devices will pair automatically once…
Why is my iTech Active 2 fitness tracker flashing a green light and refusing to turn on or sync even though it is charged?
If your iTech Active 2 is flashing a green light on the back but the screen remains black and it won't sync, it is…
Why is one of my Skullcandy Jib+ Active earbuds louder than the other?
Audio imbalance in earbuds like the Skullcandy Jib+ Active can often be caused by debris or software glitches. While the manual does not provide…
What is the difference between the Skullcandy Jib+ Active and the JibXT Active Bluetooth Earbuds?
Based on the provided manual, the Skullcandy Jib+ Active and JibXT Active share the same hardware (V1.8), software (V2.0), and operational instructions, including pairing,…
Does the Skullcandy Jib+ Active / JibXT Active have a built-in microphone?
Yes, the Skullcandy Jib+ Active / JibXT Active earbuds include an integrated microphone. The manual confirms this by listing Answer/End call functions, which require…
Why are my Skullcandy Jib+ Active earbuds quiet or losing sound on both sides?
If your Skullcandy Jib+ Active / JibXT Active earbuds have become quiet or lost sound on both sides, please try the following troubleshooting steps:Check…
How do I pair my Skullcandy Jib+ Active earbuds with a Windows laptop like the Thinkpad X220?
To pair your Skullcandy Jib+ Active earbuds with your laptop, you must ensure they are in Pairing Mode. Since they are already paired to…
What is the pairing code for Skullcandy Jib+ Active / JibXT Active earbuds?
Modern Bluetooth devices like the Skullcandy Jib+ Active / JibXT Active typically do not require a pairing code. If your device prompts you for…
Are the Skullcandy Jib+ Active / JibXT Active earbuds compatible with iPhones?
Yes, the Skullcandy Jib+ Active / JibXT Active earbuds are compatible with any iPhone that supports Bluetooth connectivity. Since these earbuds use standard Bluetooth…
Why is my iTech Active 2 not turning on even though it is charged and has a blinking green light on the back?
If your iTech Active 2 is charged and showing a blinking green light on the back (which is the heart rate sensor), it is…
How do I set the time on my iTech Active 2?
The time on your iTech Active 2 is set automatically when you pair and sync the device with the iTech Wearables App on your…
How do I set the time for my iTech Active 2 fitness watch?
To set the time on your iTech Active 2, you must pair the device with the iTech Wearables App on your smartphone. The fitness…
Why do I need to connect my phone to the iTech Active 2 to access all features?
The iTech Active 2 is designed to work in tandem with the iTech Wearables App to provide its full suite of functionality. While the…
How do I pair my Jabra Elite Active 75t earbuds if they won't connect?
To pair your Jabra Elite Active 75t earbuds with your smartphone, please follow these steps:Power On: Push and hold the buttons on both earbuds…
How do I use the remote music feature on the iTech Active 2?
To use the Music Remote feature on your iTech Active 2, follow these steps:Ensure Connection: Your fitness tracker must be paired with the iTech…
How do I set the time on my iTech Active 2?
To set the time on your iTech Active 2, you must pair the device with the iTech Wearables App on your smartphone. The fitness…
Where can I purchase different watch bands for the iTech Active 2?
The iTech Active 2 features interchangeable straps that come in various colors and materials. According to the manual, additional straps are sold separately.To purchase…