Why is my iTech Active 2 fitness tracker flashing a green light and refusing to turn on or sync even though it is charged?
If your iTech Active 2 is flashing a green light on the back but the screen remains black and it won't sync, it is…
Manuals+ Q&A
iTech Active 2 Manual — questions & answers
Read product questions and troubleshooting answers linked to iTech Active 2 Manual.
Browse topics
Answered questions
Why is my iTech Active 2 not turning on even though it is charged and has a blinking green light on the back?
If your iTech Active 2 is charged and showing a blinking green light on the back (which is the heart rate sensor), it is…
How do I set the time on my iTech Active 2?
The time on your iTech Active 2 is set automatically when you pair and sync the device with the iTech Wearables App on your…
How do I set the time for my iTech Active 2 fitness watch?
To set the time on your iTech Active 2, you must pair the device with the iTech Wearables App on your smartphone. The fitness…
Why do I need to connect my phone to the iTech Active 2 to access all features?
The iTech Active 2 is designed to work in tandem with the iTech Wearables App to provide its full suite of functionality. While the…
How do I use the remote music feature on the iTech Active 2?
To use the Music Remote feature on your iTech Active 2, follow these steps: Ensure Connection: Your fitness tracker must be paired with the…
How do I set the time on my iTech Active 2?
To set the time on your iTech Active 2, you must pair the device with the iTech Wearables App on your smartphone. The fitness…
Where can I purchase different watch bands for the iTech Active 2?
The iTech Active 2 features interchangeable straps that come in various colors and materials. According to the manual, additional straps are sold separately. To…
How do I set the time on my iTech Active 2?
The time on your iTech Active 2 is set automatically once you pair the device with the iTech Wearables App on your smartphone. There…
Where can I buy a replacement band for the iTech Active 2?
Replacement bands for the iTech Active 2 are sold separately. According to the manual, you can find additional straps in various colors and materials…
What should I do if my iTech Active 2 got wet and will not turn on?
If your iTech Active 2 has been exposed to water and is no longer powering on, please follow these troubleshooting steps: Dry the device:…
How do I connect the iTech Active 2 watch to my cell phone?
To connect your iTech Active 2 to your cell phone, follow these steps: Download the App: Find and install the iTech Wearables app from…
How do I reset or change the time on my iTech Active 2?
The time on your iTech Active 2 cannot be set manually on the device itself. Instead, the time is automatically synchronized with your smartphone…
How do I change the time on my iTech Active 2 watch?
The time on your iTech Active 2 cannot be set manually on the watch itself. Instead, the device automatically synchronizes its time and date…
How do I troubleshoot my iTech Active 2 not charging when connected to a computer?
To troubleshoot your iTech Active 2 not charging, please follow these steps based on the manual: Check the Connection: Ensure you are using the…
Why is my iTech Active 2 not showing a charging indicator or turning on even though the green light on the back is flashing?
It is concerning that your screen remains blank while charging. According to the manual, a charging screen should appear immediately when the device is…
How do I set the time on my iTech Active 2?
The time on your iTech Active 2 is set automatically once you pair the device with the iTech Wearables App on your smartphone. The…
How do I troubleshoot the home button on my iTech Active 2 if it is not responding?
The iTech Active 2 uses a one-touch button for all navigation. If the button is not responding, please try the following troubleshooting steps: Check…
How do I charge my iTech Active 2 smartwatch?
To charge your iTech Active 2 smartwatch, follow these steps: 1. Plug the charging cable into the USB port on your computer or a…