My Arlo VMB4000 base station regularly goes offline; what can I do to fix this?
If your Arlo VMB4000 Base Station is frequently going offline, follow these troubleshooting steps based on the user manual: Check the Ethernet Connection: Ensure…
Manuals+ Q&A
Arlo questions & answers
Browse answered questions about Arlo, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How do I connect the Arlo Video Doorbell (2nd Generation) to electricity?
The Arlo Video Doorbell 2nd Generation can be powered in two ways: via its internal rechargeable battery or by hardwiring it to your home's…
I have added a Wi-Fi extender to my home system; do I have to plug my Arlo VMB4000 base station into the extender, or will the base station find it wirelessly?
The Arlo VMB4000 Base Station does not connect to your home network wirelessly; it requires a physical Ethernet cable connection to function. To use…
What transformer specifications are required for the Arlo AVD3001 Video Doorbell, and where can I buy one?
For the Arlo Video Doorbell (AVD3001), if you choose to hardwire the device instead of using battery power, you need a transformer that meets…
I have just purchased an Arlo Essential Pan Tilt Security Camera (VMC3083), but it is not picking up movement or moving when the house is armed. It shows as part of the group, so why is it not detecting motion?
If your Arlo Essential Pan Tilt Security Camera (VMC3083) is connected to your app but not detecting motion or tracking subjects, please check the…
How do I pair the Arlo VMC3250 Essential 2K Outdoor Security Camera (2nd Generation) using the Arlo Secure App?
To pair your Arlo Essential 2K Outdoor Security Camera (VMC3250), which is a 2nd Generation device, please follow these specific steps within the Arlo…
How do I find the MAC address for my Arlo Essential 2K Outdoor Security Camera (2nd Generation)?
To find the MAC address for your Arlo Essential 2K Outdoor Security Camera (2nd Generation), you can use the Arlo Secure App where your…
How does the Arlo SmartHub handle USB storage and playback?
The Arlo SmartHub (such as the VMB5000 or VMB4540) is designed to provide local storage backup for your Arlo cameras. While the provided quick…
Why can't I find the Arlo VMC3052 (Essential XL Outdoor Camera 2K) or the pairing button option in the Arlo setup menu?
If you are unable to find the VMC3052 (Essential XL Outdoor Camera 2K, 2nd Generation) in the Arlo setup menu, please try the following…
How do I make my iPhone ring instead of vibrate when the Arlo Wired Video Doorbell is pressed?
To ensure your iPhone rings when someone presses your Arlo Wired Video Doorbell, please check the following settings: Check the Ring/Silent Switch: Ensure the…
Why does the white spotlight on my Arlo Essential Spotlight Camera not turn on?
If the white spotlight on your Arlo Essential Spotlight Camera is not turning on, please check the following settings and conditions: Check App Settings:…
Why doesn't the spotlight turn on (white light) on my Arlo Essential Spotlight Camera?
If the spotlight on your Arlo Essential Spotlight Camera is not turning on, please check the following settings and conditions: Check App Settings: Open…
What does a flashing yellow light mean on the Arlo SmartHub VMB4540r3?
On the Arlo SmartHub (VMB4540), a flashing amber (yellow) light typically indicates a connectivity or synchronization error. Depending on the pattern, it means the…
Why is there no Swedish user manual for the Arlo Pro 3?
Manuals.plus primarily hosts English-language documentation provided by manufacturers. While Arlo provides localized support for many regions, a full Swedish manual may not be included…
How do I know when the Arlo Essential Spotlight Camera is fully charged?
To determine if your Arlo Essential Spotlight Camera is fully charged, you can use the following methods: The Arlo App: Open the Arlo Secure…
How do I know if the Arlo Essential Spotlight Camera is charged?
To check if your Arlo Essential Spotlight Camera is charged, you can use the following methods: Arlo Secure App: Open the Arlo app on…
How do I manage and balance security settings and controls for the Arlo Pro 3?
To balance security control on your Arlo Pro 3, you primarily use the Arlo App to manage Modes and Rules. These settings allow you…
How do I set up the Arlo Pro 2 system on a laptop and mobile phone?
To set up your Arlo Pro 2 system on both a mobile phone and a laptop, follow these general steps: Mobile Setup: Download the…
How can I install the Arlo Chime 2 if the QR code is too small to scan?
If you are unable to scan the QR code on the back of your Arlo Chime 2, you can still complete the installation manually…
How do I subscribe to Arlo security services if I cannot do so via email?
Arlo subscriptions (Arlo Secure) are typically managed directly through the Arlo Secure App or the Arlo Web Portal rather than via email links. If…
Can I remove the Arlo Pro 4 security mount and use the same mount as the Arlo Pro 3?
Yes, you can use Arlo Pro 3 mounts with the Arlo Pro 4. The Arlo Pro 4 and Arlo Pro 3 share the same…
How do I restore a camera in the Arlo app if it was accidentally deleted?
If you have accidentally removed or deleted a camera from your Arlo account, you can restore it by re-syncing the camera to your base…
Why am I unable to view videos from my Arlo SmartHub VMB4540 on my mobile device?
If you are unable to view videos on your mobile device via the Arlo SmartHub VMB4540, please try the following troubleshooting steps: Check App…
Do I need a subscription to use the spotlight on my Arlo Essential Spotlight Camera, and why might it stop working?
No, you do not need a paid Arlo Secure subscription to use the basic spotlight functionality on your Arlo Essential Spotlight Camera (VMC2030). The…