Arlo Base Station VMB4000 User Manual

Introduction

The Arlo Base Station VMB4000 serves as the central hub for your Arlo wire-free security camera system. It securely connects your Arlo, Arlo Pro, and Arlo Pro 2 cameras to the internet via your home router, facilitating long-range connectivity and optimizing battery life for your cameras. This manual provides essential information for setting up, operating, and maintaining your base station.

Package Contents

Verify that your package contains the following items:

• Arlo Base Station (VMB4000)
• Power Adapter
• Ethernet Cable
• Quick Start Guide (not included in this digital manual)

Product Overview

The Arlo Base Station VMB4000 is designed for seamless integration with your Arlo security cameras. Key features include:

• Wire-Free Camera Operation: Enables the functionality of Arlo wire-free home security cameras.
• Secure Internet Connection: Connects Arlo and Arlo Pro wire-free cameras to the internet.
• Local Video Backup: Features USB ports for connecting a USB drive for local video backup.
• High Resolution Support: Supports video capture up to 4K resolution.
• Smart Siren: Integrated smart siren for enhanced security.
• Cloud Recording: Includes rolling 7 days of free cloud recordings with upgrade options.

Base Station Components

Image 1: Front view of the Arlo Base Station VMB4000. This image displays the front panel of the base station, featuring the Arlo logo and three LED indicator lights for power, internet, and camera connection status.

Image 2: Rear view of the Arlo Base Station VMB4000. This image highlights the back panel of the base station, detailing the ports for reset, two USB ports (USB1, USB2), a LAN port, an On-Off switch, and the power input.

The base station features LED indicators on the front panel to show its status:

• Power LED: Indicates power status.
• Internet LED: Indicates internet connectivity.
• Camera LED: Indicates camera connection status.

Setup Instructions

Follow these steps to set up your Arlo Base Station VMB4000:

1. Connect to Router: Connect one end of the provided Ethernet cable to the LAN port on the back of the Arlo Base Station and the other end to an available LAN port on your internet router.
2. Connect Power: Connect the power adapter to the base station's power port and plug it into an electrical outlet.
3. Power On: Press the On-Off button on the back of the base station. The power LED and internet LED on the front of the base station should light green within approximately two minutes.
4. Download Arlo App: Download the Arlo app from your mobile device's app store (iOS or Android).
5. Create Account: Open the Arlo app and create a new Arlo account if you do not already have one.
6. Add Device: In the Arlo app, follow the prompts to add a new device. Select your Arlo Base Station model.
7. Base Station Discovery: Immediately after connecting the base station to your router and powering it on, initiate the discovery process within the Arlo app. This is crucial for a successful initial setup.
8. Sync Cameras: Once the base station is successfully set up, follow the app instructions to sync your Arlo cameras with the base station. Ensure cameras are within the Wi-Fi range of the base station for effective operation.

Operating Instructions

Once your Arlo Base Station and cameras are set up, you can manage your security system through the Arlo app or web portal.

• Live View: Access live video streams from your connected cameras.
• Recordings: View recorded video clips stored in the cloud or on a connected USB drive.
• Motion Detection: Configure motion detection settings and receive alerts.
• Smart Siren: Manually activate the smart siren or set it to trigger based on specific events.
• USB Backup: Connect a USB drive to one of the USB ports on the base station to enable local backup of video recordings. Ensure the USB drive is formatted correctly (FAT32 or NTFS).
• Firmware Updates: The Arlo app will notify you of available firmware updates for your base station and cameras. It is recommended to keep your devices updated for optimal performance and security.

Maintenance

To ensure the longevity and optimal performance of your Arlo Base Station, consider the following maintenance tips:

• Placement: Place the base station in a central location within your home, away from large metal objects or other sources of interference, to maximize Wi-Fi range for your cameras.
• Cleaning: Gently wipe the exterior of the base station with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
• Power Protection: Consider connecting your base station to a surge protector to safeguard against power surges, which can damage electronic equipment.
• Cable Integrity: Periodically check the Ethernet and power cables for any signs of damage. Damaged cables can lead to connectivity issues.

Troubleshooting

If you encounter issues with your Arlo Base Station, refer to the following common troubleshooting steps:

If these steps do not resolve the issue, please refer to the Arlo support website for further assistance.

Specifications

Warranty and Support

For warranty information and technical support, please visit the official Arlo support website. Product registration may be required to activate your warranty.

Online Support: www.arlo.com/en-us/support