Arlo Essential Pan Tilt Security Camera 2K Instruction Manual

1. Introduction

This manual provides comprehensive instructions for setting up, installing, operating, and troubleshooting your Arlo Essential Pan Tilt Security Camera 2K. This wired outdoor camera offers 2K video resolution, 360° pan, and 180° tilt capabilities for extensive coverage. It includes features like automatic motion tracking, person recognition, package detection, and advanced audio detection to enhance your home security.

Image: Two Arlo Essential Pan Tilt Security Cameras, illustrating the product design.

2. What's in the Box

Your Arlo Essential Pan Tilt Security Camera 2K package includes the following components:

• Arlo Essential Pan Tilt Security Camera 2K
• Wall Mount (L-bracket)
• Mounting Screws and Wall Anchors
• Power Adapter with 16 ft (4.8 m) Power Cable
• Quick Start Guide

3. Setup Guide

Follow these steps to set up your Arlo Essential Pan Tilt Security Camera 2K:

1. Download the Arlo Secure App: Download the Arlo Secure app from your device's app store. Create an account or log in if you already have one.
2. Power On and Sync: Bring your camera to the desired mounting spot. Plug in the camera. Press and hold the sync button on top of the camera for up to 3 seconds until the LED flashes blue. The app should detect and connect to your camera.
3. Connect to Wi-Fi: The app will guide you to connect your camera to your home Wi-Fi network. Ensure you have your Wi-Fi password ready.
4. Name Your Camera: Assign a descriptive name to your camera (e.g., "Front Porch Camera").
5. Firmware Updates: Allow the app to check for and install any available firmware updates. This process may take a few minutes.

4. Installation

Before permanent installation, test your chosen spot for optimal Wi-Fi signal strength and a clear line of sight using the Arlo Secure app.

4.1 Wall Mounting

1. Identify the nearest power outlet. If the outlet is below the camera's mounting position, feed the power cable through the channel in the back of the L-bracket. Ensure enough slack to easily plug in the camera later.
2. Install the L-bracket using the included screws and wall anchors. Make sure the arrow on the bracket points in the direction the camera lens will face.
3. Connect the camera to the L-bracket. Start with the camera toward the back of the mount, then slide it forward until it clicks securely into place.

4.2 Ceiling Mounting

1. Anchor the circular mounting plate to the ceiling using the included hardware. Ensure the arrow on the plate points in the direction the camera lens will ultimately face.
2. Align your camera's base so that the arrow on the bottom points the same way as the one on the mounting plate.
3. Slide your camera forward until it securely clicks into place.

Once the camera is securely mounted, plug it in and allow it to power up. The camera will automatically rotate to calibrate its range of motion.

5. Operating Instructions

Your Arlo Essential Pan Tilt Security Camera 2K offers a range of features for comprehensive surveillance:

• Pan & Tilt: Control the camera's 360° pan and 180° tilt remotely via the Arlo Secure app to monitor every corner of your property.
• 2K Video & Night Vision: Enjoy crystal-clear 2K video resolution. Color Night Vision and an integrated spotlight provide clear visibility even in low-light conditions.
• Automatic Motion Tracking: The camera automatically tracks and follows subjects within its field of view, ensuring no movement goes unnoticed.
• Smart Detections: With an Arlo Secure plan, receive intelligent alerts for person, vehicle, package, and animal recognition, reducing false alarms.
• Advanced Audio Detection: Detect critical sounds like glass breaking, dog barking, or gunshots, and receive immediate alerts.
• 2-Way Audio & Siren: Communicate with visitors or deter intruders using the noise-canceling 2-way audio. Activate the integrated siren remotely to scare off unwanted guests.
• Smart Home Integration: The camera works seamlessly with Amazon Alexa, Google Home, Samsung SmartThings, and IFTTT for integrated smart home control.

Image: The Arlo Secure App displaying various smart detection alerts, including person, vehicle, package, and animal recognition.

Image: The Arlo Secure App illustrating advanced audio detection capabilities, with alerts for various critical sounds.

Image: Overview of features included with the Arlo Secure Plan, such as 60-day video history and various detection capabilities. For more information, visit arlo.com/arlo-secure-retail.

6. Maintenance

To ensure optimal performance and longevity of your Arlo Essential Pan Tilt Security Camera 2K, consider the following maintenance tips:

• Clean the Lens: Regularly wipe the camera lens with a soft, lint-free cloth to ensure clear image quality. Avoid abrasive cleaners.
• Check Power Connection: Periodically verify that the power cable is securely connected to the camera and the power outlet.
• Firmware Updates: Keep your camera's firmware updated through the Arlo Secure app to benefit from the latest features and security enhancements.
• Physical Inspection: Inspect the camera and its mount for any signs of wear or damage, especially after severe weather conditions.

7. Troubleshooting

If you encounter issues with your Arlo Essential Pan Tilt Security Camera 2K, refer to these troubleshooting tips:

7.1 App Setup Issues

• Incorrect Model Selection: Ensure you select "Pan Tilt Security Camera" under "Plug-In Cameras" in the Essential Series during setup, not the indoor version.
• Bluetooth Permissions: Verify that Bluetooth is enabled on your phone and that the Arlo Secure app has Bluetooth permissions in your phone's settings.

7.2 Wi-Fi Connection Issues

• Password Accuracy: Double-check your Wi-Fi network name and password. Special characters or incorrect capitalization can cause connection failures. Use the "Locate My Password" feature in the app if needed.
• Signal Strength: Ensure your camera is within a strong Wi-Fi signal range. Walls or distance from your router can weaken the signal. Check the Wi-Fi strength indicator in the Arlo app.

7.3 Motion Detection & Notifications

• Camera Placement: Motion sensors are most effective in the lower two-thirds of the frame. Position your camera to capture movement in the relevant areas.
• Avoid Glass: Do not aim your camera through glass, as it can interfere with motion detection sensors.
• Too Many Notifications: If you have an Arlo Secure plan, use the "Zones" feature in your camera settings to customize activity zones, ensuring you only receive alerts for desired areas.
• Muting Notifications: Temporarily mute notifications by holding down on an incoming alert on your phone's lock screen and selecting "Mute Notifications."

8. Specifications

9. Support and Privacy

Arlo is committed to safeguarding your home and your data. Your privacy is a priority, and Arlo's privacy pledge ensures you have full control over your experience, personal data, information, and video history.

9.1 Customer Support

If you require further assistance or have questions not covered in this manual, you can access expert support through the Arlo app. 24/7 chat support is available via the app or the Arlo website. Product use and support are intended for the United States only.

9.2 Warranty Information

For detailed warranty information, please refer to the documentation included with your product or visit the official Arlo support website.