Nextiva Connect: FAQs

Nextiva Connect is a flexible forwarding service packed with features such as Auto Attendants, unlimited extensions, professional voicemail service, and multiple forwarding options. Nextiva Connect grows with your business needs, and ensures your callers won’t know whether you’re in the office, working remotely, or traveling frequently.


How do I set up forwarding with Nextiva Connect?

Click here for instructions.


Can I receive international calls with Nextiva Connect?

Yes, if you have a US-local number, not toll-free, you can receive calls from international phones with Nextiva Connect. There is no extra charge to you for incoming international calls. The person calling you will be responsible for any international fees on their end.

NOTE: If you have a toll-free number, international callers will not be able to reach you, as this is a limitation of all toll-free numbers.


Can I make outbound phone calls with Nextiva Connect?

Although some Nextiva Connect plans do enable calling, not all are set up like that by default. If you are not sure if your plan allows for outbound dialing, please contact our Amazing Sales Team at 800.799.0600.


How do I contact Nextiva Customer Service?

To contact Nextiva Support please email us at [email protected], submit a ticket, or give us call at 800.285.7995.

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