Hiboy S2R Electric Scooter User Manual

1. Package Contents

Carefully check package contents. If anything is missing or damaged, please contact Hiboy customer service at us.support@hiboy.com.

• Allen Wrench
• Keys
• 6 x Screws
• Charger

[Diagram showing package contents]

2. Product Overview

[Diagram illustrating the electric scooter with labeled parts]

• Bell ?
• Thumb throttle
• Display
• Brake lever (disc brake)
• Light ?
• Electric brake
• Rear light
• Folding latch
• Folding mechanism
• Battery lock
• Charging port
• Kickstand
• Motor
• Reflector Support
• Disc brake

Control Panel

[Diagram of the control panel]

• Power Button: Press to turn on; press and hold for five seconds to turn off.
• Battery Indicator: Displays power level with five lights.
• Light: One-tap to turn front and side LED lights on/off.
• Mode: Double-tap to change riding mode. Red indicates sports mode, green indicates comfort mode.
• Temperature: Icon ?️ lights up when the scooter needs to cool down. Pull over to the side of the road.
• Cruise Control: Icon ⚙️ lights up when cruise control is activated.

App: Download the "Hiboy S2" app from the App Store (iPhone) or Google Play (Android) to connect to your scooter for real-time data and firmware updates.

3. Assembly

[Diagrams illustrating assembly steps]

1. Unfold the stem and close the folding mechanism until you hear a click. Turn the locking lever and insert it into the hole until you hear another click.
2. Connect the wire inside the handlebar to the wire inside the stem. Slide the handlebar onto the stem, ensuring it is oriented correctly.
3. Ensure your scooter can be turned on and off.
4. Insert all 6 screws into the designated holes and tighten them properly.

Double Lock Folding Mechanism: Ensure these two steps are completed before riding: 1. Unfold the stem and close the folding mechanism until it clicks. 2. Turn the locking lever and insert it into the hole until it clicks again.

4. Battery Replacement and Charging

Battery Replacement:

1. Insert the key into the keyhole.
2. Turn the key to unlock the battery.
3. The handle will pop up automatically once the battery is unlocked.
4. Carefully pull the battery out of the e-scooter step surface by the handle.

Charging:

1. Open the protective cap of the charging socket on the battery. Ensure the charging port and charger are dry.
2. Connect the charging cable to the charging socket. The charging light on the charger will be red while charging and turn green when fully charged. Stop charging when the light turns green.
3. Disconnect the charger from the mains and the battery.
4. Ensure the battery container and battery are dry before reinserting. Insert the battery into the e-scooter and press the handle down until it audibly clicks into place.

5. Charging

Open the rubber plug, insert the charging plug, and close the rubber plug after charging.

Your scooter is fully charged when the LED light on the charger changes from red to green. Charging will cut off automatically after a period of full charge. It is not recommended to charge the scooter for more than 24 hours at a time. Do not connect the charger if the charging port is wet. Cover the charging port when not in use.

6. Riding Basics

Always wear a helmet and safety gear to avoid falling and injury during learning.

1. Turn the power on and check the electricity indicator.
2. Stand on the deck with one foot and propel yourself with the other foot.
3. Once the scooter begins to glide, place both feet on the deck and press the accelerator. The speed must be kept above 3.1 mph (5 km/h) for the throttle to engage.
4. Release the throttle to reduce speed gradually. Squeeze the brake lever for a sudden stop.
5. Tilt your body in the direction you want to turn and turn the handlebar slowly.

7. Riding Notice

• Do not ride in the rain. ?️
• Please maintain a medium or low speed (5 mph) when riding over speed bumps, elevator door sills, bumpy roads, or other uneven surfaces. Slightly bend your knees to better navigate these surfaces.
• Do not press the throttle while walking with the scooter.
• Always steer clear of obstacles.
• Be aware of overhead obstacles such as doors and elevators.
• Do not accelerate when going downhill. ⛰️
• Do not hang bags or other heavy items on the handlebar.
• Keep both feet on the deck at all times.

8. Dangerous Actions (No Attempting!)

• Do not ride in traffic lanes or residential areas where vehicles and pedestrians are present. ??
• Do not turn the handlebar violently during high-speed riding.
• Do not keep your feet on the rear mudguard.
• Do not ride in water deeper than 0.79 inches (2 cm). ?
• Do not ride with anyone else, including children. ?‍?‍?‍?
• Do not keep your hands away from the handlebar.
• Do not touch the disc brake. ✋
• Do not attempt to ride up or down stairs, or jump over obstacles. ?

9. Safety Instructions

The Hiboy S2R electric scooter is a leisure device. However, in public areas, it is considered a vehicle and is subject to the same risks. For your safety, follow the instructions in this manual and all applicable traffic laws and regulations.

Understand that risks cannot be entirely avoided. Others may violate traffic regulations and drive incautiously, exposing you to road accidents similar to walking or biking. The faster the scooter, the longer it takes to stop. On smooth surfaces, the scooter may slip, lose balance, and cause falls. Exercise caution, maintain proper speed and distance, especially in unfamiliar areas.

Respect pedestrians' right of way. Avoid startling them, especially children. When approaching pedestrians from behind, ring your bell and slow down to pass on their left (where applicable). When riding across pedestrian areas, keep to the right at a low speed, or dismount.

Closely follow the safety instructions. Hiboy is not liable for financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.

Do not lend your scooter to individuals unfamiliar with its operation. If lending to friends, ensure they know how to operate it and wear safety gear.

Check the scooter before each use. Stop riding if you notice loose parts, low battery alerts, excessive wear, strange sounds, or malfunctions.

WARNING: Risk of Fire - No User Serviceable Parts. ?

10. Folding and Carrying

Folding: Ensure the scooter is turned off. Unlock the double lock folding mechanism, bend the handlebar stem, and hook the buckle on the handlebar. [Diagram showing folding]

Unfolding: Press the bell trigger to release the hook from the buckle, erect the handlebar, and lock the double lock folding mechanism. [Diagram showing unfolding]

Carrying: Hold the handlebar stem with one or both hands. [Diagram showing carrying]

11. Daily Care and Maintenance

Cleaning and Storage

Wipe stains on the scooter's body with a damp cloth. For stubborn stains, use toothpaste and a toothbrush, then wipe with a damp cloth.

Notes: Do not use alcohol, gasoline, kerosene, or other corrosive solvents. Do not use high-pressure water spray. Ensure the scooter is off, the charging cable is unplugged, and the rubber flap is closed during cleaning to prevent electric shock or other issues.

When not in use, store the scooter indoors in a dry and cool place. Avoid prolonged outdoor exposure, as sunlight, overheating, and overcooling can accelerate battery lifespan.

Battery Maintenance

1. Use original battery packs only.
2. Do not touch contacts, dismantle, or puncture the casing. Keep contacts away from metal objects to prevent short circuits.
3. Use the original power adapter.
4. Dispose of used batteries according to local regulations to protect the environment.
5. Fully charge the battery after every use to prolong its lifespan.

Storage and Disposal

1. Store the scooter in a cool, dry place between 14°F and 104°F (-10°C and 40°C). Avoid humid environments which can cause condensation and damage the battery. Devices are not intended for use at elevations greater than 2000 m. Prolonged exposure to UV rays, rain, and elements can damage enclosure materials; store indoors when not in use.
2. Avoid recharging the scooter immediately after completely exhausting the battery. Charge it as soon as possible if the battery is low.
3. Charge the scooter every other month to preserve the battery.

Disc Brake Adjustment

[Diagram showing disc brake adjustment]

• Check regularly to ensure the disc brake is well aligned.
• You need an M5 Allen key to adjust the disc brake.
• 1. Slightly loosen the screw on the brake cable lever until the lever moves.
• 2. Adjust the brake cable (loosen if too tight, tighten if too loose).
• 3. Hold the brake cable in the desired position and retighten the screw on the brake cable lever.

The setting is correct if the brake shoes are a maximum of 1 mm from the brake disc. The disc brake may squeak during break-in, which is normal.

12. Specifications

Notes:

• (1) Height of the body: distance from the ground to the highest end of the body.
• (2) Battery life is measured under specific conditions (full charge, 150 lb load, 77°F, flat road, no wind, 9.3 mph speed). Actual battery life varies with load, humidity, wind speed, and usage habits.
• (3) Maximum allowable weight (driver + objects) is 220 lb. Consider extra weight from clothing and accessories.

13. Limited Warranty Statement

30 DAY SATISFACTION GUARANTEED RETURN POLICY

If unsatisfied with your purchase, Hiboy's return policy allows returns within 30 days of receipt for a refund. Express shipping costs are non-refundable. Hiboy is not responsible for lost return packages or products received that cannot be verified. Returns with user-caused damage may be denied.

To qualify for a refund:

1. Request a Return Merchandise Authorization (RMA) from Hiboy within 30 days of receipt by contacting us.support@hiboy.com.
2. Customer bears the cost of return shipping.
3. Keep your receipt/invoice as proof of purchase for warranty service.
4. Returned product must be in good physical condition.
5. Include all original accessories.
6. Hiboy reserves the right to refuse returns without an RMA or missing parts.

LIMITED PRODUCT WARRANTY

Hiboy warrants the original purchaser against defects in materials and workmanship under normal use for the specified warranty period. Hiboy does not guarantee uninterrupted or error-free operation. Hiboy is not responsible for damage arising from failure to follow instructions.

Warranty Service and Limitations

Remedies

If a hardware defect is found, Hiboy will, at its option, repair the product using new or refurbished parts or replace it with a new or refurbished product. These are your sole remedies. Shipping and handling charges may apply.

How to Obtain Warranty Service

Request a Warranty Service Order from Hiboy within the warranty period by contacting us.support@hiboy.com. Deliver the product in original or equivalent packaging to the specified address. Proof of purchase may be required.

Limitation of Damages

Hiboy shall not be liable for incidental, indirect, special, or consequential damages, including lost profits or data, even if advised of the possibility. Some jurisdictions may not allow these limitations.

14. Question & Answer

1. What if the E-Scooter arrived missing accessory or broken part?

   Please take a photo and send it to the Hiboy Support Team via email at us.support@hiboy.com. They will reply and send the correct accessory or part replacement.

2. Can I put the S2 seat on the S2R scooter?

   No, the S2 seat is only for S2/S2 Pro models, not for the S2R.

3. Is it possible to replace components like the rear fender?

   Yes, please take a photo and send it to the Hiboy Support Team via email at us.support@hiboy.com. They will reply with assistance.

4. Why does the screen show an error code like E3 or E7?

   Please contact the Hiboy Support Team to resolve the error code.

5. Is there an Android/iOS app? What does it do?

   Yes, the app is the Hiboy S2 App. It allows you to pair your scooter via Bluetooth to view current speed, remaining power, and other real-time riding statistics. Firmware updates are also available through the app.

6. What if the rear disc brake isn't working well?

   Please contact Hiboy for instructions on brake adjustment, or search YouTube for "How to adjust rear brake of scooter" for a tutorial video.

15. Contact Us

Contact Hiboy if you experience issues related to riding, maintenance, safety, or errors/faults with your Hiboy S2R.

HIBOY INTELLIGENT INC
1822 E ROUTE 66 STE A339
GLENDORA, CA 91740

Email Service: us.support@hiboy.com ✉️

Social Media:

• Official: @Hiboy_Official
• Instagram: hiboyus
• Facebook: @HiboyUS

Website: www.hiboy.com ?

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