Atomos Ninja V / V+ Cashback FAQs

How is the cashback claimed?

Fill out the form and upload a picture of your receipt at www.atomos.com/promotions.

What products are included?

Ninja V and Ninja V+ units purchased between 4th March 2022 and 30th April 2022.

How much cashback can I claim?

NINJA V: EUR 100 / USD 100 / GBP 80
NINJA V+: EUR 220 / USD 220 / GBP 175

How do I get money from cashback?

The cashback refund will be handled only via PayPal in all participating countries. Customers without a PayPal account should set up their account directly at www.paypal.com.

Australia and Canada cashback is paid via PayPal in USD, converted into local currency based on the exchange rate at the time of transfer.

What countries are included?

Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, United States of America, Canada, Australia, United Kingdom.

Why is my country not included in the promotion?

Some countries restrict the use of rebates, so the cashback promotion cannot be offered worldwide.

Can I claim cashback on more than one product?

Two claims are permitted per participant, per promotional product purchased during this timeframe. Bulk purchases of more than 2 promotional products will not be eligible for this promotion.

When do I need to submit my claim by?

A participant must submit a valid claim online between 00:00 Friday 4th April 2022 and midnight on 21st May 2022.

Are the Ninja V Pro Kit and Ninja V+ Pro Kit included in the cashback action?

No. Pro kit versions of Ninja V and Ninja V+ are not included. Units received as part of a promotional bundle are also not included, as no value is assigned to them for this promotion.

When will I receive my cashback?

Upon receipt and verification of the claim, Atomos will arrange a direct bank transfer payment to the participant's bank account. No alternative arrangements (cash or cheque) will be provided. Atomos aims to process bank transfer payments within 8 weeks of receiving a complete and valid claim. Only one bank transfer payment will be issued per valid claim.

Why has my claim been rejected?

Atomos will not process incomplete or illegible claims. Atomos reserves the right to audit claims to ensure compliance with the promotion's terms and conditions, and to request additional information with supporting documentation. Atomos may exclude claims and/or participants if the promotion is misrepresented. Atomos's decisions regarding promotions are final, and no correspondence will be entered into.

I missed the cut-off date, can I still claim my cashback?

Atomos strives to make promotions accessible but will not process claims received after the closing date of midnight on Sunday 22nd May 2022. Claims deemed incomplete or illegible will also not be processed. Atomos is not responsible for claims that are delayed or not successfully received.

I bought my unit second-hand, can I claim the cashback?

Second-hand, refurbished, or reconditioned products, counterfeit products, or products that infringe the intellectual property rights of Atomos companies are not eligible for this promotion.

What can I use as proof of purchase?

A copy of your invoice or receipt is required. For internet purchases, a full receipt and payment confirmation are necessary.

	Atomos Ninja V+ Quick Start Guide Comprehensive guide to setting up and using the Atomos Ninja V+ professional video monitor and recorder, covering features, connectivity, safety, and warranty information.
	AtomX CAST: HDMI Switcher & Streaming Dock for Atomos Ninja V/V+ Transform your Atomos Ninja V/V+ into a 4-input HDMI switcher and streaming dock with the AtomX CAST. Learn about setup, features, safety, and warranty.
	AtomX CAST Quickstart Guide and Warranty Information This document provides safety instructions, warranty conditions, and a software license agreement for the AtomX CAST, a device that transforms the Atomos Ninja V/V+ into a 4-input HDMI video switcher and streamer.
	Atomos Ninja V+ Quick Start Guide A concise guide to setting up and using the Atomos Ninja V+ professional video recording monitor, covering its features, connectivity, and safety information.
	Atomos Ninja Quick Start Guide Get started with your Atomos Ninja 4K monitor/recorder. This guide covers safety instructions, setup, hardware features, warranty information, and the software license agreement.
	Atomos Shinobi 7 Quick Start Guide - Setup and Features Get started with the Atomos Shinobi 7 monitor. This quick start guide covers setup, connectivity, physical features, user interface, and essential monitoring tools for professional video production.
	Atomos X-Rite Calibrator Quick Start Guide A quick start guide for calibrating Atomos displays using the X-Rite Calibrator. Learn how to download and use the software, connect the device, and perform display calibration.
	Atomos Shogun Studio 2 Quick Start Guide This guide provides essential information for setting up and operating the Atomos Shogun Studio 2, a professional dual 4K recorder and monitor. It covers hardware connections, media handling, touchscreen interface, and warranty details.