PLAUD NOTE Safety & Warranty Guide

Product Warranty

12-Month Worry-Free Warranty

Customers of the PLAUD NOTE AI Voice Recorder enjoy a 12-month or longer (if required by the local laws or regulations) warranty service from the date of the sales invoice. If performance failure occurs due to normal use circumstances during the warranty period, PLAUD.AI shall provide maintenance services free of charge. For warranty service, a valid device serial number and proof of purchase must be provided.

This warranty does not cover:

• Devices that have been dismantled, repaired, modified, or maintained without authorization, or used in environments or conditions that do not conform to prescribed operating guidelines.
• Damage resulting from misuse, including falls, collisions, bending, exposure to excessive moisture, or loss due to insufficient magnet suction or use of incompatible accessories.
• Malfunctions caused by force majeure events such as natural disasters or illegal use of the product.
• Normal wear and tear, cosmetic damage, or consumable parts unless defective at the time of purchase.
• Damage caused by unauthorized repairs, incompatible parts, altered or missing serial numbers, or stolen, resold, or counterfeit products.

PLAUD.AI reserves the right to repair, replace, or refund the product at its discretion. This warranty grants you specific legal rights, and you may also have additional rights depending on your jurisdiction. For any issues with the product, please contact us at support@plaud.ai.

Product Privacy & Disclaimer

Privacy Policy

We care about your privacy. For more details, please visit www.plaud.ai/privacy for more information.

Privacy Protection

All data is only stored on the device or phone if you do not use the cloud services. Additionally, the recordings that you upload to the cloud are encrypted and safely protected.

Product Disclaimer

Legal Restrictions

Please strictly abide by the relevant laws and do not use this product illegally. The company does not make any commitments or take any responsibility for the consequences of illegal acts.

Data Safety

The company is not responsible for the loss or damage of personal data caused by the mishandling of hardware, software, product maintenance, battery replacement, or other unexpected situations. It does not take liability for other indirect losses caused by this.

Product Settings

The actual settings and usage of this product may be inconsistent with this manual due to the upgrade of the firmware program. Please understand that changes may occur due to the performance and function of this product without prior notice.

Important Notice

Safety

Keep the device and the accessories away from children, as they may lead to suffocation or other injuries. Do not expose the batteries (battery pack or batteries installed) to fire or excessive heat, such as sunshine and the like, for a long time.

Maintenance

Do not clean the Recorder with chemicals or reagents, as they will damage the surface of the Recorder and corrode it.

Battery

If the product is not used for a long time, please charge and discharge the product once every three months to prevent battery damage.

Storage Capacity

The system software will occupy a small portion of the storage space. The actual usable capacity will be slightly smaller than the capacity indicated in the specifications.

Note

For users with pacemakers - Please avoid placing PLAUD NOTE on your chest area due to its magnetism.

Regulatory Conformance

FCC Regulatory Conformance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device under Part 15 of the FCC Rules. These limits are designed to protect reasonably against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from the receivers.
• Consult the dealer or an experienced radio/TV technician for help.

If you cannot eliminate the interference, the FCC requires that you stop using your product. Changes or Modifications not expressly by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such changes could void the user's authority to operate the equipment.

RF Exposure

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

IC Statement

Complies with CAN ICES-3(B)/NMB-3(B)

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IC: 32377-NB100 HVIN: NB100

EU Compliance

PLAUD Inc. hereby declares that this wireless device is in compliance with Directive 2014/53/EU and Radio Equipment Regulations 2017. The full text of the EU declaration of conformity is available at the following internet address: https://support.plaud.ai/hc/en-us/articles/12377405733007-Declaration-of-Conformity

WEEE Notice

The symbol above indicates that this product and/or battery should not be disposed of with household waste. When you decide to dispose of this product and/or its battery, do so in accordance with local environmental laws and guidelines.

The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as European law on 14/02/2014, resulted in a major change in the treatment of electrical equipment at end-of-life. The purpose of this Directive is, as a first priority, the prevention of WEEE, and in addition, to promote the reuse, recycling and other forms of recovery of such wastes so as to reduce disposal. The WEEE logo on the product or on its box indicating collection for electrical and electronic equipment consists of the crossed-out wheel bin, as shown below.

This product must not be disposed of or dumped with your other household waste. You are liable to dispose of all your electronic or electrical waste equipment by relocating over to the specified collection point for recycling of such hazardous waste. Isolated collection and proper recovery of your electronic and electrical waste equipment at the time of disposal will allow us to help conserving natural resources. Moreover, proper recycling of the electronic and electrical waste equipment will ensure safety of human health and environment. For more information about electronic and electrical waste equipment disposal, recovery, and collection points, please contact your local city center, household waste disposal service, shop from where you purchased the equipment, or manufacturer of the equipment.

RoHS Compliance

This product is in compliance with Directive 2011/65/EU and 2015/863/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

REACH

REACH (Regulation No 1907/2006) address the production and use of chemical substances and their potential impacts on human health and the environment. Article 33(1) of REACH Regulation requires suppliers to inform the recipients if an article contains more than 0.1% (per weight per article) of any substance(s) on the Substances of Very High Concern (SVHC) Candidate List ('REACH candidate list').

For Products that Include Batteries

PLAUD Statement: Battery Caution & Disposal Information

Please take care of your battery. Do not: disassemble, burn, puncture, crush or bend your battery. Improper operation of the battery may produce smoke. In such an event, ventilate the area. Extinguish any flames with carbon dioxide, dry-powder fire extinguisher, or cover with sand or mud. Take care to avoid conditions of excessive moisture for prolonged periods and do not immerse. Do not expose to temperatures above 50°C/122°F. Charge the battery fully before storage or if stored for longer than three months. The operating temperature of this product is 0°C (32°F) to 35°C(95°F). Ambient temperature should not exceed 45°C(113°F).

Disposal

At the end of its life, please take care to dispose of this product responsibly. Electronic products and batteries contain materials that can be harmful to the environment. Please do not dispose to unsorted waste. Take your electronic waste to a designated collection or recycling facility to be recycled properly. Your local council authority will be able to tell you where your nearest facilities are. There may be one at your local supermarket.

Competitor Statement: EU Batteries Directive 2013/56/EU

A new battery directive 2013/56/EU on Battery and Accumulator replacement directive entered into force on 01/07/2015. The directive applies to all types of batteries and accumulators (AA, AAA, button cells, lead acid, rechargeable packs) including those incorporated into appliances except for military, medical, and power tool applications. The directive sets out rules for the collection, treatment, recycling, and disposal of batteries, and aims to prohibit certain hazardous substances and to improve the environmental performance of batteries and all operators in the supply chain.

Instructions for Users on Removal, Recycling, and Disposal of Used Batteries

To remove the batteries from your equipment or remote control, reverse the procedure described in the owner's manual for inserting batteries. For products with a built-in battery that lasts for the lifetime of the product, removal may not be possible for the user. In this case, recycling or recovery centers handle the dismantling of the product and the removal of the battery. If, for any reason, it becomes necessary to replace such a battery, this procedure must be performed by authorized service centers. In the European Union and other locations, it is illegal to dispose of any battery with household trash. All batteries must be disposed of in an environmentally sound manner. Contact your local waste-management officials for information regarding the environmentally sound collection, recycling, and disposal of used batteries.

WARNING: Danger of explosion if the battery is incorrectly replaced. To reduce the risk of fire or burns, don't disassemble, crush, puncture, short external contacts, expose to temperature above 60°C (140°F), or dispose of in fire or water. Replace only with specified batteries. The symbol indicating 'separate collection' for all batteries and accumulators shall be the crossed-out wheel bin shown below.

EU Declaration of Conformity

Hereby, PLAUD Inc declares that this product is in compliance with Directives 2014/53/EU & 2011/65/EU. The full text of the EU declaration of conformity is available at the following internet address: https://support.plaud.ai/hc/en-us/articles/12377405733007-Declaration-of-Conformity

Complies with IMDA Standards

DA00006A