CLAGE DCX Next / DCX13 Next
Operating and Installation Instructions
Gebrauchs- und Montageanleitung
E-Komfortdurchlauferhitzer DCX Next / DCX13 Next
E-convenience instant water heater DCX Next / DCX13 Next
Languages: German (de), English (en)
Gebrauchsanleitung (Operation Instruction)
1. Gerätebeschreibung (Description of the appliance)
The CLAGE DCX Next / DCX13 Next is an electronically controlled, pressure-resistant instantaneous water heater designed for efficient water supply to one or more tap connections. Its electronic control system precisely regulates power consumption based on the selected outlet temperature, inlet temperature, and flow rate, ensuring the set temperature is maintained even with fluctuating water pressure. The outlet temperature can be adjusted to 35°C, 38°C, 42°C, 48°C, or 55°C using the central sensor key.
In conditions of low inlet temperature and high flow rate, the preset outlet temperature may not be reached if the appliance's capacity is exceeded. Reducing the hot water flow at the tap can help increase the outlet temperature.
The unit can be operated with an external load shedding relay for electronic instantaneous water heaters.
The water heater automatically switches on when the hot water tap is opened and switches off when the tap is closed. Operation is possible directly on the device or via an optional wireless remote control.
Device Information: Press and hold the temperature selection key for 10 seconds to enter the info mode. LEDs indicate device status: Left bottom LED shows water flow status (OFF: no flow, FLASHING: below switch-on point, ON: above switch-on point). Middle top LED indicates heating status (ON: heating active, FLASHING: power limit). Right bottom LED indicates device status (OFF: OK, FLASHING: error detected).
2. Umwelt und Recycling (Environment and Recycling)
This product is made from high-quality, reusable materials. Please dispose of electrical devices separately from household waste at the end of their service life. Take the appliance to a municipal collection point for recycling. Proper disposal supports environmental protection and prevents potential negative impacts on human health and the environment.
For information on the nearest collection point or recycling center, contact your local authority. Business customers should contact their dealer or supplier for disposal information.
3. Gebrauch (How to use)
Temperature Setting
Use the temperature selection key to quickly choose one of five preset temperatures for common hot water applications: 'Hand wash' (35°C), 'Shower' (38°C), 'Bath tub' (42°C), 'Kitchen' (48°C), and 'Cleaning' (55°C). Each press advances to the next temperature level, cycling back to 35°C after 55°C. The selected temperature is indicated by one of five colored LEDs.
Power Limit
If the appliance's full output is insufficient to heat the water, the temperature LED will flash. This may occur in winter or when multiple taps are open simultaneously. Reducing the hot water flow rate will cause the LED to light up continuously again, indicating sufficient output.
Venting after maintenance work
The appliance has automatic air bubble protection but must be vented before first use and after any draining (e.g., due to plumbing work, frost risk, or repairs). To vent:
- Disconnect the appliance from the mains (e.g., switch off fuses).
- Unscrew the jet regulator from the outlet fitting and open the cold water tap to flush the pipe and prevent contamination.
- Open and close the hot water tap repeatedly until no more air emerges.
- Reconnect the power supply and screw the jet regulator back in.
- The heater activates after approximately 10 seconds of continuous water flow.
Cleaning and Maintenance
Wipe plastic surfaces and fittings with a damp cloth only. Avoid abrasive, solvent-based, or chlorine-based cleaning agents.
Regularly unscrew and clean outlet fittings (aerators, shower heads) for optimal water supply. Have electrical and plumbing components inspected by a qualified professional every three years to ensure proper function and safety.
4. Selbsthilfe bei Problemen und Kundendienst (Trouble-shooting and service)
Repairs should only be carried out by authorized professionals. If a problem persists after consulting the table below, contact the CLAGE Customer Service Department, providing the type plate details.
Problem | Cause | Solution |
---|---|---|
Water stays cold, temperature LED does not light up | Master fuse tripped | Renew or activate fuse |
Water stays cold, temperature LED lights up | Safety pressure cut-out tripped | Contact customer service |
Water stays cold, all LEDs flash | Safety thermal cut-out tripped | Contact customer service |
Water heats up, all LEDs flash except temperature indication | Internal error / Appliance detected an error | Contact customer service |
Flow rate of hot water too weak | Outlet fitting dirty or calcified / Fine filter dirty or calcified | Clean shower head, jet regulator, or sieves / Let customer service clean fine filter |
Temperature indication LED flashes | Power limit reached | Decrease the warm water flow at the tap |
Selected temperature is not reached | Cold water mixed in at the tap | Tap hot water only; set temperature; check outlet temperature |
Sensor key does not respond correctly or sporadically | Display is wet | Dry display by wiping with a soft cloth |
5. Produktdatenblatt (Product data sheet)
According to EU regulations 812/2013 and 814/2013:
CLAGE DCX Next | CLAGE DCX13 Next | |
---|---|---|
a Brand name | CLAGE | |
b.1 Model | DCX Next | DCX13 Next |
b.2 Type | 5E-270P-3B | 5E-135P-3B |
c Specified load profile | S | S |
d Energy-efficiency class | A | A |
e Energy-efficiency | 39 % | 39 % |
f Annual power consumption | 471 kWh | 472 kWh |
h Temperature setting | 55 °C | 55 °C |
i Sound power level (internal) | 15 dB(A) | 15 dB(A) |
Montageanleitung (Installation Instruction)
1. Übersichtsdarstellung (Overview)
Diagram showing the internal components of the DCX Next / DCX13 Next, including:
- Wall bracket
- DCX Next hood
- Connecting pipe
- PCB cover
- PCB
- Safety pressure cut-out SDB
- Connecting terminal
- Bottom part
- Safety thermal cut-out
- Thermal sensor set
- Heating element
- Non-return valve
- Flow sensor
- DCX Next control panel
- Outlet pipe
- Flow limiter
- Hot water connection
- Inlet pipe
- Fine filter
- Cold water connection
- Frame
- Water splash protection sleeve
- Screw-in nipples ½ inch
- Grommet
2. Technische Daten (Technical Specifications)
DCX13 Next | DCX Next | |||||
---|---|---|---|---|---|---|
18 kW | 21 kW | 24 kW | 27 kW | |||
Energy efficiency class | A *) | A *) | ||||
Rated capacity / rated current | 11 kW..13.5 kW (16 A..20 A) | 18 kW..27 kW (26 A..39 A) | ||||
Chosen capacity / current | 11 kW/16A | 13.5 kW/20A | 18 kW/26A | 21 kW/30A | 24 kW/35A | 27 kW/39 A |
Electrical connection | 3~/PE 380..415 V AC | 3~/PE 400 V AC | ||||
Min. required cable size 1) | 1.5 mm² | 2.5 mm² | 4.0 mm² | 4.0 mm² | 6.0 mm² | 6.0 mm² |
Hot water (l/min) max. at Δt = 28 K | 5.6 | 6.9 | 9.2 2) | 10.7 2) | 12.3 2) | 13.8 2) |
max. at Δt = 38 K | 4.1 | 5.1 | 6.8 | 7.9 | 9.0 2) | 10.2 2) |
Rated volume | 0.41 | |||||
Rated pressure | 1.0 MPa (10 bar) | |||||
Connecting type | pressure-resistant / pressureless | |||||
Heating system | Bare wire heating system IES® | |||||
@ 15°C: Required specific water resistance | ≥ 1100 Ωcm | |||||
Specific electrical conductivity | ≤ 90 mS/m | |||||
Inlet temperature | ≤ 30 °C | |||||
Flow rate to switch on - max. flow rate | 1.5 l/min - 5.0 3) | 1.5 l/min - 8.0 3) | ||||
Pressure loss | 0.08 bar at 1.5 l/min | 1.3 bar at 9.0 l/min 4) | ||||
Temperature range | 35°C / 38°C / 42°C / 48°C / 55°C | |||||
Water connection | G½ inch | |||||
Weight (when filled with water) | 4.2 kg | |||||
VDE class of protection | GS | |||||
Type of protection / safety | IP25 CE |
*) The declaration complies with the EU regulation No 812/2013.
1) Maximum applicable cable size is 10 mm² at electrical connection from above.
2) Mixed water.
3) Flow rate limited to achieve optimum temperature rise.
4) Without flow regulator.
3. Abmessungen (Dimensions)
Diagram showing the dimensions of the appliance in mm:
- Height: 468 mm (including connections)
- Width: 239 mm
- Depth: 96 mm
- Mounting hole spacing (vertical): 363 mm
- Mounting hole spacing (horizontal): 170 mm
- Base to connection center: 56 mm
- Connection center to connection center (horizontal): 100 mm
4. Installation
Regulations to Observe
- VDE 0100
- EN 806
- Local electricity and water supply company regulations
- Rating plate and technical specifications
- Use only intact and appropriate tools
Installation Site
- Install in frost-free rooms only. Never expose to frost.
- Mount vertically with water connectors downward, or transversely with water connectors left.
- Complies with protection type IP25; can be installed in protection zone 1 (VDE 0100 part 701).
- Keep distance to tap connections as short as possible to avoid thermal losses.
- Ensure appliance is accessible for maintenance.
- Plastic pipes must conform to DIN 16893, Series 2.
- Water specific resistance must be at least 1100 Ωcm at 15°C. Inquire with your water company.
Mounting Accessories
- Mounting frame kit RDX3 (Art.-Nr. 9500-5013): For installations with power supply cables emerging from the wall behind the unit or with difficult wall surfaces. Changes protection class from IP25 to IP24.
- Extension kit VDX (Art.-Nr. 34120) – RDX required: For installations where water pipes are displaced, exchanged, or come from the side. Power supply can emerge from anywhere under the unit.
- Extension kit UDX (Art.-Nr. 34110) – RDX required: For installations where water connections are above the unit. Power supply can emerge from anywhere under the unit.
Installing the wall bracket
If replacing a conventional water heater, new holes may not be needed.
- Rinse water supply pipes thoroughly.
- Screw ½ inch screw-in nipples into wall connections using a 12 mm hexagon socket screw key. Ensure seals are fully screwed in. Nipples should protrude 12-14 mm.
- Use the mounting template to mark drill holes. Drill holes with a 6 mm drill and insert dowels.
- Open the appliance: pull down the faceplate, unscrew the main hood screw, lift the hood, and disconnect the control panel cable.
- Loosen the wall bracket's knurled nut, remove the bracket, and screw it to the wall. Use supplied spacers (up to 30 mm) to compensate for uneven surfaces.
Installing connection pieces
Fasten screw nuts carefully to avoid damaging valves or pipes.
- Screw the cold water connection piece with union nut and ½ inch seal onto the cold water connection.
- Screw the hot water connection piece with union nut and ½ inch seal onto the hot water connection.
- Insert the water flow limiter 'D' into the hot water connection piece. Ensure the O-ring is visible.
Installing the appliance
The electrical power supply cable can be connected in the upper part. If so, follow steps for 'Electrical connection from above'.
- Place the appliance on the wall bracket, aligning the threaded rod with the appliance's hole. Minor corrections can be made by bending the rod. Ensure water connection pipes can be screwed on without force.
- Screw the two ½ inch union nuts of the appliance's water connection pipes onto the fittings, using the ½ inch seals.
- Screw the plastic knurled nut onto the wall bracket's threaded rod.
- Open the water supply line and slowly open the shut-off valve (a) in the cold water connection piece. Check all connections for leaks.
- Open and close the hot water tap valve several times until no more air emerges from the line and the heater is completely vented.
5. Direct connection
For direct connection, screw the ½ inch screw-in nipples and seals into the hot and cold water connectors' ½ inch union nuts. Remove the ½ inch caps from the side outlets and screw them onto the nipples. Insert the water flow reducer 'D' into the hot water connection piece. Screw the hot and cold water connectors into the appliance's inlet and outlet pipe union nuts with 3/8 inch seals.
Consider mounting the appliance with supplied spacer sleeves for direct connection. Fix the lower pipe connections with 6 mm dowels and screws. Screw the flared ends of the pipes into the ½ inch side outlets of the connectors using ½ inch union nuts and seals. Open housing holes for pipes with a blunt tool.
Note: Insert the strainer into the cold water connection!
6. Elektroanschluss (Electrical connection)
Wiring diagram
Diagram showing electrical connections:
- 1. Electronic circuitry
- 2. Heating element
- 3. Safety pressure cut-out
- 4. Terminal strip
- 5. Safety thermal cut-out
Only by a specialist!
- Observe VDE 0100 and local regulations.
- Check rating plate and technical specifications.
- Ensure the appliance is earthed.
Structural prerequisites
- Install via a permanent connection. Heater must be earthed.
- Electric wiring must not be injured.
- Provide an all-pole disconnecting device (e.g., fuses) with a contact opening width of at least 3 mm per pole at the installation end.
- Protect the appliance with a fuse element (trigger characteristic C) rated for the appliance's nominal current.
Load shedding relay
A load shedding relay (CLAGE Art.Nr. 82250) can be connected to phase conductor L2 for other three-phase appliances. To avoid jitter with low power consumption, activate 'Load-shedding-mode': Disconnect power, move jumper on power electronics to position '1', reconnect power.
Electrical connection from below
The connecting terminal can be moved to the upper part of the appliance if necessary.
- Ensure power is switched off.
- Dismantle approx. 6 cm of the connecting cable above the wall outlet. Slide the water splash protection sleeve over the cable (smaller opening first), ensuring it is flush with the wall to prevent water ingress. The sleeve must be used and not damaged.
- Strip individual wires and connect them to the terminals according to the wiring diagram. Earth the appliance.
- Pull the protective sleeve over the cables, shape them to fit the recess in the intermediate panel without tension, and fix with the sleeve fixing (A).
Electrical connection from above
Ensure power is switched off.
- Open the breaking point (S) in the upper part of the appliance using a blunt implement (e.g., screwdriver). For surface-mounted cables, also open the breakout on the right side of the bottom part.
- Slit the accessory grommet to match the cable size (opening slightly smaller than cable for optimal water protection). Fit the grommet into the opening. The protection grommet must be used.
- Strip the connection cable so the sheath extends through the grommet into the appliance. Route the cable into the grommet.
- Place the appliance on the wall bracket, aligning the threaded rod with the appliance's hole, and fix with the knurled nut.
- Unscrew the connecting terminal's fastening screw, displace it to the upper foot, and refix it.
- Strip individual wires and connect them to the terminals according to the wiring diagram. Earth the appliance.
Note: Do not remove the bottom water splash protection sleeve to maintain IP25 protection.
7. Erstinbetriebnahme (Initial operation)
Before electrical connection, fill the mains and appliance with water by opening and closing the hot water tap several times to vent completely. Remove faucet aerators for maximum flow. Flush warm and cold water pipes for at least one minute each.
Re-vent the heater before reuse after any draining.
If the heater does not operate, check if the safety temperature cut-out or pressure cut-out has tripped. Ensure power is off and reset the cut-out if necessary.
Selection of power rating
Only by authorized specialist; otherwise, the guarantee is void!
Select the maximum power rating before connecting the appliance to the supply voltage. The maximum allowable power depends on the installation site. Observe the 'Technical Specifications' table for required cable size and fuse protection. Comply with statutory regulations and local electricity company requirements (e.g., DIN VDE 0100 in Germany).
1. Select the maximum power rating using the auxiliary tool 'A' (located on the electronics cover):
- DCX Next: Left stop: 18 kW, First click: 21 kW, Second click: 24 kW, Right stop: 27 kW
- DCX13 Next: Left stop: 11.5 kW, First click: 13 kW
2. Return the auxiliary tool to its holder. Connect the control panel cable to the panel in the hood, place the hood on the appliance, and secure it with the hood screw. Ensure the cable is not pinched.
3. Mark the set power rating on the rating plate and slide the faceplate on from the bottom.
4. Switch on the power supply.
5. After setting the power rating, the heating element activates after 10-30 seconds of continuous water flow.
6. Open the hot water tap and check the appliance's function.
7. Explain the operation to the user and hand over the operating instructions.
8. Complete and send the guarantee registration card or register online: https://www.clage.de/links/device-registration-en
8. Wartungsarbeiten (Maintenance work)
Maintenance work must only be conducted by an authorized professional.
Cleaning and replacing the filter strainer (Unterputzanschluss / Concealed installation)
The cold water connection has an integrated shut-off valve and strainer. Soiling can reduce warm water output.
- De-energize the appliance and prevent reactivation.
- Open the appliance: pull down faceplate, unscrew hood screw, lift hood, disconnect control panel cable.
- Close shut-off valve (a) in the cold water connection piece.
- Unscrew screw plug (b) and remove strainer (c). Residual water may leak.
- Clean or replace the strainer.
- Tighten screw plug after fitting the clean strainer.
- Slowly reopen shut-off valve (a). Check for leaks.
- Vent the appliance by opening and closing the warm water tap valve several times until no air emerges.
- Connect control panel cable, replace hood, and tighten hood screw. Do not pinch cable.
- Switch on power again.
Cleaning and replacing the filter strainer (Aufputzanschluss / Surface-mounted installation)
The cold water connection has a strainer. Soiling can reduce warm water output.
- De-energize the appliance and prevent reactivation.
- Close the shut-off valve in the mains water supply.
- Open the appliance: pull down faceplate, unscrew hood screw, lift hood, disconnect control panel cable.
- Unscrew mains water inlet from connection piece and remove strainer. Residual water may leak.
- Clean or replace the strainer.
- Reconnect the mains water inlet to the connection piece.
- Slowly reopen the shut-off valve in the mains water supply. Ensure no leaks.
- Vent the appliance by opening and closing the warm water tap valve several times until no air emerges.
- Connect control panel cable, replace hood, and tighten hood screw. Do not pinch cable.
- Switch on power again.
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