Bestway Lay-Z-Spa User Manual and Safety Instructions

This document provides comprehensive instructions for the setup, operation, maintenance, and safety of your Bestway Lay-Z-Spa.

Important Safety Instructions

Read and follow all instructions carefully before setting up and using the spa. These warnings, instructions, and safety guidelines cover common risks of water recreation but cannot cover all possible risks and dangers. Always exercise caution and use common sense when engaging in any water activity. Keep this information for future reference.

Electrical Safety Warnings:

Warnings to Reduce the Risk of Injury:

DANGER - Injury Hazard:

The suction fittings in this spa are designed for the specific water flow created by the pump. If it is necessary to replace the suction fittings or the pump, ensure that the flow rates are compatible. Never use the spa if the suction fittings are broken or missing. Never replace a suction fitting with one that has a lower flow rate than indicated on the original suction fitting.

CAUTION: After 3-5 years of use, major components such as the heating element, fan motor, and check valves should be inspected by a qualified electrician to ensure safety and performance. If the electrician finds problems during inspection, visit www.bestwaycorp.com for information.

Warnings – Safety for Non-Swimmers:

Warnings – Safety Features and Equipment:

Warnings – Safe Spa Use:

DANGER - Risk of Accidental Drowning (Especially Children Under 5 Years):

Caution is advised to prevent unauthorized access to the spa by children. This can be achieved by an adult securing the access means or installing a safety device for the spa. To prevent accidents during spa use, ensure that children are under constant adult supervision.

Warnings – Safe Water Maintenance and Chemical Use:

Warnings – Safe Installation and Storage:

Warnings – For Spas Equipped with Wi-Fi Only:

Warnings – PRCD:

PRE-SETUP

CHECK LIST

To check the parts printed on the packaging, verify that the unit's parts match the model you intended to purchase. In case of damaged or missing parts at the time of purchase, visit our website bestwaycorp.com/support.

CHOOSE THE RIGHT LOCATION

Indoor and outdoor & above-ground & portable wiring & portable spa.

Only For Spas Equipped With Wi-Fi:

To choose the right location for the spa equipped with Wi-Fi, read the Spa Wi-Fi instruction booklet included in the package and the following instructions.

For All Spas:

The surface chosen for installing the pool must meet the following technical characteristics:

Recommended Surfaces:

Grass, soil, concrete, and all other surfaces that meet the above conditions.

Surfaces Not Recommended:

Mud, sand, gravel, patio, balcony, driveway, soft/loose ground, or any other ground that does not meet the above conditions.

Indoor Setup:

Consider special requirements if you are installing the spa indoors.

Outdoor Setup:

SPA HEATING EQUIPOTENTIAL BONDING CONNECTION

It is recommended that a qualified electrician connect the pump to an equipotential bonding connection using a full copper conductor of at least 2.5 mm².

HEATING RESET

INSTALLATION

Follow the drawings printed on the packaging for installation instructions. Drawings are for illustration purposes only. They may not represent the actual product. Not to scale.

RECOMMENDATIONS DURING INSTALLATION

INFLATION INFORMATION:

Only For Inflatable Spa Liner or Cover:

HAND PUMP PRESSURE GAUGE

Only For Drop Stitch Spa:

AIR VALVE CHECK

Only For Drop Stitch Spa:

USING THE SPA

CONTROL PANEL

LOCK/UNLOCK BUTTON: The pump has a 5-minute automatic lock, indicated by a light. To lock or unlock the pump, press and hold the lock/unlock button for 3 seconds.

ENERGY SAVING TIMER BUTTON: Designed to prevent energy waste by setting the spa heating cycle time and duration. Follow these steps to activate the ENERGY SAVING function.

HEATING BUTTON: Press the button to activate the heating system. When the button light is red, the heating system is activated. If the light is green, the water has reached the set temperature. The filtration system will automatically start when the heating system is activated. The filtration system will continue to run after the heating system is turned off.

MASSAGE SYSTEM BUTTON: Press the button to activate the massage system, which has a 30-minute automatic shut-off function. The button light turns red when activated.

ONLY FOR SPAS EQUIPPED WITH Wi-Fi

MASSAGE REGULATION WITH 2 LEVELS: Press once for full power massage, press again to stop, press again for lower power massage, and press again to turn off.

When inflating the liner, ensure the massage function is running at full power.

Spa Control Panel Functions

ONLY FOR SPAS EQUIPPED WITH Wi-Fi

Wi-Fi ACTIVATION: For Wi-Fi operation instructions, refer to the Wi-Fi instruction booklet for the spa included in the package.

The water heater's performance may vary under the following conditions:

WINTER USE INSTRUCTIONS

It is important to follow these suggestions when setting up the spa during the winter period. This prevents damage to the heater and liner material, significantly extending the life of your product.

HEATING TIME

To reach 40°C (104°F), the required heating duration is based on the water temperature at start-up and the ambient temperature. The data below is for reference only. To display the current water temperature, let the filter system run for at least one minute.

Ambient Temperature Water Temperature Set Temperature Heating Duration
10°C (50°F) 10°C (50°F) 40°C (104°F) 16-24h
15°C (59°F) 15°C (59°F) 40°C (104°F) 12-20h
20°C (68°F) 20°C (68°F) 40°C (104°F) 10-18h
25°C (77°F) 25°C (77°F) 40°C (104°F) 8-12h
30°C (86°F) 30°C (86°F) 40°C (104°F) 5-8h

Ensure the spa is covered with the cover when the heating function is activated. If the spa is left uncovered, the required heating time will increase. If the spa is set up with water, do not turn off the heating if the temperature is below 6°C (42.8°F).

SPA HEATING SPECIFICATIONS

Power Rating Massage Blower Power Heating Element Power Water Pump Power
220-240V AC, 50/60Hz, single phase 2.050W at 20°C 800W 2.000W at 20°C 50W

MAINTENANCE

CAUTION: You must ensure the pump is disconnected before starting spa maintenance to prevent the risk of injury or death.

LINER

COVER

The cover should be cleaned regularly inside and out with a mild detergent for PVC material.

FILTER CARTRIDGE

Check and clean your filter cartridge daily to optimize the performance of the filter system.

WATER

Many contaminants in the water settle on surfaces below the waterline. These contaminants can cause the growth of bacteria, algae, or mold. It is recommended to clean spas as often as necessary. Over time, stubborn stains or biofilm may develop on accessible surfaces below the waterline, or high concentrations of salts or unwanted byproducts of the reaction may occur. Depending on the hygienic condition, cleanliness, visibility, odor, dirt, and stains, it is recommended to completely change the water and clean/disinfect the spa. When emptying the spa, the regulations and instructions for draining the water must be observed.

Chemical Tablets (Not Included):

pH Total Alkalinity Free Chlorine
7.4-7.6 80-120ppm 2-4ppm

Damage to the spa due to improper use of chemicals and improper water management is not covered by the warranty. Pool chemicals are potentially toxic and must be handled with care. Chemical fumes and improper labeling and storage of chemical containers pose serious health risks. Please consult your local pool or chemical supplier for more information on chemical maintenance. Pay close attention to the chemical manufacturer's instructions. Excessive use of chemicals will discolor the print and all points of the spa material; in the worst case, it will damage the structure of the liner.

DISASSEMBLY AND STORAGE

DRAINING WATER

Follow the drawings in the manual to drain the spa. Drawings are for illustration purposes only. They may not represent the actual product. Not to scale.

DRYING

CLEANING

Detergent residues and dissolved solids from swimsuits and chemicals can accumulate on the spa walls. Use soap and water to clean the walls and rinse thoroughly. Do not use hard brushes or abrasive cleaners.

DEFLATING

Only for inflatable spas:

REPAIRING

For PVC material:

If the spa is torn or punctured, use the supplied PVC repair patch and follow the steps below:

For Duraplus™™ PVC Material:

If the spa is torn or punctured, use the supplied PVC patch and glue (not included) and follow the steps below:

STORAGE

TROUBLESHOOTING

Problems Possible Causes Solutions
Pump not working Power failure
Power circuits are broken
Check power source
Go to the support section on our website, www.bestwaycorp.com
Pump not heating properly Temperature set too low
Filter cartridge is dirty
Thermal cutout has tripped
Spa is not covered
Heating element is defective
Set the spa to a higher temperature; see the pump operation section
Clean/replace the filter cartridge; see the filter cleaning and replacement section
Unplug the pump and place it in a dry, cool place. Restart the pump only when the water temperature reaches 35°C (95°F) or lower.
Attach the cover
Go to the support section on our website, www.bestwaycorp.com
Massage System not working Air pump has overheated
The massage stops automatically
Air pump is broken
Unplug the pump and wait two hours for it to cool down. Plug it back in and press the massage system button.
Press the massage system button to reactivate.
Go to the support section on our website, www.bestwaycorp.com
Pump adapters not aligned with spa adapters A characteristic of PVC is that it changes shape, which is normal Raise the pump with wood or another type of insulated material to align the pump adapters with the spa adapters.
Spa bath leakage Spa is torn or punctured
Air valve is loose
Use the supplied repair patch.
Seal the air valve with soapy water to check for air leaks. If so:
1. Screw valve: Tighten the air valve by turning it clockwise.
2. For Drop Stitch spa: Drain the spa. With one hand, hold the back of the air valve on the inside of the spa wall and turn the wrench clockwise.
Water is not clean Insufficient filtration time
Filter cartridge is dirty
Incorrect water maintenance
Increase filtration time
Clean/replace the filter cartridge (refer to the Filter Cleaning and Replacement section)
Follow the chemical manufacturer's instructions.
PRCD test failed Something is wrong with the spa Go to the support section on our website, www.bestwaycorp.com
Control panel not working The control panel has an automatic lock, activated after 5 minutes of inactivity. The LED display has one icon. If the lock icon is illuminated, the control panel is locked.
Control panel is not activated.
To unlock the control panel, press and hold the button for 3 seconds. If the control panel does not unlock, restart the pump - unplug and plug it back in.
If the problem persists, press and hold the ON/OFF button for 2 seconds.
Go to the support section on our website, www.bestwaycorp.com
Which chemicals should be used for water maintenance? Consult your local chemical supplier for information on chemical maintenance. Pay close attention to the chemical manufacturer's instructions.
Water leaks from the adapters between the pump and the spa Seals missing in pump adapters
Seals not in the correct position
Seals are damaged
Adapters are not tightened enough
Place the shut-off caps on the ports to prevent water from escaping and disconnect the pump. Check if the seals are in place.
If the seals are not in the correct position, open the gears and place the seals in the correct position.
If the seals are damaged, they must be replaced. Go to the support section on our website, www.bestwaycorp.com.
If the seals are in the correct position, the adapters are not tightened enough. Connect the pump to the spa, hand-tighten the adapters, and remove the shut-off caps from the spa ports. If there is a leak, tighten the adapter until there is no leak.

ONLY FOR SPAS EQUIPPED WITH Wi-Fi

Problems Possible Causes Solutions
Wi-Fi setup is not successful Pump is connected to the wrong band
Spa pump location is too far from the router.
Set up with the wrong network name
The Wi-Fi password used for connection is incorrect
Wi-Fi signal strength is unstable
A device near the pump or router is causing signal interference
Your phone is not connecting to Wi-Fi during registration
If the router your pump is connected to is dual-band and currently not connecting to a 2.4 GHz network, switch to another band of the same router (2.4 GHz) and try to re-pair the pump heater. 5GHz networks are not supported.
Check with your mobile phone if there is a full Wi-Fi signal. If the signal strength on your phone is too low, check where the Wi-Fi signal strength is full and place the spa in that location.
Restart the connection procedures and ensure the network name is entered correctly.
Restart the connection procedures and ensure the password is correct.
1. Check if the router is working correctly.
2. Go near the spa and check the signal on your phone. If the signal strength is not stable, check your router's status. If the signal strength is full, repeat the operation to connect the spa to the network.
Wi-Fi connectivity can be interrupted by electromagnetic or other interference. Keep the unit away from other electronic devices that may cause interference.
Check if the mobile device is in airplane mode. Ensure airplane mode is disabled when connecting to the Wi-Fi network.
Consult the help section in the App for comprehensive and up-to-date troubleshooting tips.

Wi-Fi LED Status

Indicator Light Status Troubleshooting
Slow blinking Waiting to connect to the router The pump is ready to connect to your phone
Solid light Connected to the router The pump is already connected to your phone
Fast blinking Wi-Fi signal lost Check your router's status. The spa has lost the Wi-Fi signal.
Light is off Light is damaged / Wi-Fi module has a problem For more information, go to the support section on our website, www.bestwaycorp.com.

ERROR MESSAGES

CAUSES REASONS SOLUTIONS
Water flow sensors are not working without pressing the filter or heating button. 1. Water flow sensors are not in the correct position.
2. Water flow sensors are broken.
1. Carefully unplug the pump, tap the side of the pump, but not forcefully, and plug it back in.
2. Go to the support section on our website, www.bestwaycorp.com.
After starting or during the filter and/or heating function, the water flow sensors detect no water flow. 1. You forgot to remove the 2 caps from the pool.
2. Filter cartridges are dirty.
3. Activate the filter or heating system and place your hand in front of the outlet pipe in the pool to check if you feel water flowing out.
A. If no water flows out, the water pump is broken.
B. Water flows out, but alarm 6.0.2 appears, the water flow sensors are broken.
4. Blocked filter
5. Bent pipes or poor water flow through the plastic pipes of the liner
6. Debris screens are clogged: Debris screens can become clogged by hard water due to limescale.
7. Worn rings. The rings in the spa couplings may have deteriorated or worn out.
1. Remove the 2 shut-off caps for heating. Refer to the Assembly section in the user manual.
2. Remove the filter set from the pool and press the filter or heating button. If no alarm appears, clean or replace the filter cartridges installed in the pool.
3. Go to the support section on our website, www.bestwaycorp.com.
4. Clean any filters and check for damage. Replace or reinstall if necessary. Go to the support section on our website, www.bestwaycorp.com.
5. Check the spa connection to see if the pipes are bent. Go to the support section on our website, www.bestwaycorp.com.
6. Drain the spa and insert a garden hose into the pipes to wash away the dirt. To ensure all dirt is removed, perform the operation from the outside and inside of the spa. Use a toothbrush to remove stubborn dirt. Go to the support section on our website, www.bestwaycorp.com.
7. Check the rings in the coupling for damage. Loosen the couplings and remove the ring for further inspection. Go to the support section on our website, www.bestwaycorp.com.
The pump's thermometer reads water temperature below 4°C (40°F). 1. Water temperature is below 4°C (40°F)
2. If the water temperature is above 7°C (44.6°F), the pump's thermometer is broken.
1. The spa is not designed to operate with water temperatures below 4°C (40°F). Unplug the pump and restart it only when the water temperature reaches 6°C (43°F).
2. Go to the support section on our website, www.bestwaycorp.com.
The pump's thermometer reads water temperature above 50°C (122°F). 1. Water temperature is above 50°C (122°F)
2. Ambient temperature is above 40°C (104°F) or the spa is exposed to direct sunlight for an extended period.
3. If the water temperature is below 45°C (113°F), the pump's thermometer is broken.
1. The spa is not designed to operate with water temperatures above 40°C (104°F). Unplug the pump and restart it only when the water temperature reaches 38°C (100°F) or lower.
IMPORTANT: Press the pump's reset button before restarting the pump.
2. Unplug the unit, remove the pump, and drain the spa. After 15 minutes, reconnect the pump, plug it in, and restart the heating function. If the alarm reappears, consider moving the spa to another location without direct sunlight.
3. Go to the support section on our website, www.bestwaycorp.com.
The pump's thermometer connections have problems. 1. The pump's thermometer connections are not working properly.
2. The pump's thermometer is broken.
Go to the support section on our website, www.bestwaycorp.com.
The thermal protection is no longer working. The manual reset thermal protection switches off. 1. Unplug the pump and press the reset button, then reconnect the pump.
2. If the alarm persists, check the RESET BUTTON section in the manual.
3. Go to the support section on our website, www.bestwaycorp.com.
Wi-Fi module connection lost. Wi-Fi module is damaged Go to the support section on our website, www.bestwaycorp.com.
Ground connection problems. 1. Your home's ground connection has a problem.
2. The pump has a problem.
NOTE: Press any button to clear the alarm and continue using the spa.
Go to the support section on our website, www.bestwaycorp.com.

Installation Diagrams

Visual aids illustrating the installation process.

Spa Components and Maintenance Diagrams

Visual aids illustrating spa components and maintenance procedures.

Models: S100101, S100201, S100201 Jacuzzi Pump, S100201, Jacuzzi Pump, Pump

PDF preview unavailable. Download the PDF instead.

mmo 107371149 1673436943 5376 445 Adobe Illustrator 25.4 (Macintosh) Adobe PDF library 16.00

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