Bestway Lay-Z-Spa Miami User Manual

Important Safety Instructions

⚠️ **Safety First**: Always read and follow all instructions before installing and using the spa. This manual contains vital safety information to help prevent common risks associated with water activities. Keep this manual for future reference. If lost, contact the manufacturer or search on www.bestwaycorp.com.

Electrical Safety & Installation:

• The spa must be powered by a Residual Current Device (RCD) with a rated residual operating current not exceeding 30mA.
• Use a grounded power supply.
• Ensure the power outlet is at least 4 meters away from the spa.
• Use a power cord with a plug and a 10mA RCD.
• Plug directly into a grounded socket.
• The plug must be easily accessible after installation.
• Follow national wiring rules; consult a qualified electrician if unsure.
• Do not bury the power cord; keep it away from lawnmowers, trimmers, and other devices.
• Do not power the appliance through an external switching device like a timer.
• Read this guide before each use and installation/reinstallation.

Electric Shock Hazard:

• Do not use the spa during thunderstorms or lightning.
• Do not use extension cords to connect the spa to power; use a properly located socket.
• Never handle the plug with wet hands.
• Do not use any electrical appliances while in the spa or when wet. Keep appliances at least 2 meters away from the spa.
• Install the spa at least 2 meters away from all metal surfaces.
• No part of the spa's electrical equipment should be located above the water.
• Parts with live components must be inaccessible to users in the water, except for those powered by 12V low voltage. Ensure electrical components are properly placed or secured to prevent them from falling into the spa.
• If the power cord is damaged, it must be replaced by the manufacturer or a qualified service agent to avoid hazards.

Injury Risk:

• Water temperature should not exceed 40°C (104°F). 38°C (100°F) is comfortable for adults. Use lower temperatures for children or longer durations (over 10 minutes).
• Pregnant women should limit spa water temperature to 38°C (100°F) and use for no more than 10 minutes, especially in the first few months of pregnancy, as high temperatures can harm the fetus.
• If the water feels too hot, measure it with a thermometer before entering. If it exceeds 45°C (113°F), stop using the spa until the temperature drops below 40°C (104°F). Note that external thermometer readings may differ slightly from the spa's panel.
• Consuming alcohol or medication before or during spa use can lead to unconscious drowning.
• Individuals with obesity, heart conditions, low/high blood pressure, circulatory problems, or diabetes should consult a doctor before using the spa.
• People on medication should consult a doctor, as some drugs can cause drowsiness or affect heart rate, blood pressure, and circulation.
• Avoid keeping your head underwater.
• Do not drink spa water.
• Consider that your comfort temperature may be lower than the maximum safe temperature.
• Do not operate the spa if inlet/outlet hoses are damaged or missing. Visit www.bestwaycorp.com for information.
• Do not pour water hotter than 40°C (104°F) into the spa.
• Never use the spa alone.
• Do not use if you have infectious diseases.
• Avoid strenuous exercise immediately before using the spa.
• Leave the spa immediately if you feel unwell or drowsy.
• Be cautious on wet spa surfaces; enter and exit slowly.
• Test the pump daily as per its instructions.
• Keep the plug dry.
• Always unplug the spa for cleaning, maintenance, or when unattended.
• Do not wear contact lenses while in the spa.
• Ensure suction fittings match the pump's flow rate. Do not operate if fittings are damaged or missing. Never replace fittings with ones rated lower than the original.
• After 3-5 years of use, have a qualified technician inspect electrical components like the heater and pump motor.

Safety for Non-Swimmers

Supervision is Crucial:

• Always have a capable adult supervise non-swimmers and children constantly and attentively. The risk of drowning is highest for children under five.
• Designate a responsible adult to supervise spa use each time.
• Non-swimmers should wear personal protective equipment, especially in the spa.
• When the spa is not in use or unsupervised, remove all toys from the spa and surrounding area to prevent children from entering.

Safety Devices & Equipment

• Use safety covers or other protective devices. Secure all doors and windows that could grant access.
• Obstacles, covers, or alarms are helpful aids but do not replace constant adult supervision.
• Consider having rescue equipment like a ring buoy available.
• Keep a working phone and emergency numbers near the spa.
• Consult local authorities or laws for child safety barriers, lighting, and other safety requirements.

Spa Safety Usage

• Encourage all users, especially children, to learn to swim.
• Learn and regularly update your CPR (Cardiopulmonary Resuscitation) knowledge, as it can save lives in emergencies.
• Instruct all spa users, including children, on what to do in an emergency.
• Never dive in shallow water; this can cause severe injury or death.
• Do not use the spa while drinking alcohol or taking medication, as it can impair your ability to use the spa safely.
• Remove the cover before entering the spa.
• Maintain good water hygiene and treatment practices to protect users from water-related illnesses. Refer to the water treatment guide in this manual.
• Store chemicals out of reach of children.
• Place provided signage in a visible location within 2 meters of the spa.
• Store removable ladders out of reach of children.
• Cleaning and maintenance must be performed by an adult familiar with electrical hazards. This product is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by someone responsible for their safety. Supervise children to ensure they do not use the product.
• Water attracts children; always replace the spa cover after each use.
• Drowning Risk: Be cautious to prevent children from entering the spa without permission. Ensure safe access through adult supervision or safety devices.

Water Safety & Chemical Use

• Never add water to chemicals; always add chemicals to water to avoid hazardous fumes or reactions.
• Refer to the "Maintenance" section for cleaning, water care, and treatment information.
• Do not use the spa during chemical maintenance.
• Do not add chemicals while using the spa.
• Consult your local government for regulations regarding tap water to supplement your spa water.

Safety Setup & Storage

• If the ambient temperature is below 15°C (59°F), it is strongly recommended not to inflate or set up the spa outdoors. Inflate the spa indoors first, then continue installation outside.
• If the outdoor temperature is below 6°C (42.8°F), keep the spa heater on. This mode maintains the internal temperature between 6°C (42.8°F) and 10°C (50°F) to prevent damage from freezing, such as in pipes or the circulation system.
• Note: If the spa displays an error, the system will stop. If the outdoor temperature is below 6°C (42.8°F), check the spa's status. If you are away for an extended period, the spa temperature may drop below 6°C (42.8°F). It is strongly recommended to disassemble the spa and store it according to the storage instructions.
• If the product will not be used for a long time, such as during winter, disassemble and store the spa or cover indoors.
• Do not operate the pump without water to avoid damage.
• For safety reasons, use only accessories provided or approved by the spa manufacturer.
• Refer to the installation section for setup details.
• When draining the spa, clean the filter (and drain/dry it appropriately).
• This product is not intended for commercial use.
• Keep the spa cover on when not in use (except during massage) to minimize heat loss during heating. Ensure the cover is securely fitted for maximum insulation. When not in use, keep the cover off the ground to maintain cleanliness. Place the cover in a suitable location to prevent damage or hazards.

General Operation & Maintenance

• Check the set water temperature and consider lowering it daily if not in use.
• Consider safely turning off the heater if the spa will not be used for an extended period, depending on external conditions.
• It is recommended to use an insulating mat under the spa to minimize heat loss through the base.
• Keep the filter clean to maintain pump efficiency and avoid unnecessary water changes and reheating.
• Keep the spa away from living areas to reduce noise disturbance.
• If the spa cover is not in use, do not place it on the ground or other dirty surfaces.
• When using the spa, place the cover in a clean, dry place. Otherwise, it may pick up dirt and bacteria. Do not place the cover on wooden tables, as it may bleach the wood. Cover lifts or similar devices can help ensure the cover does not contact the ground. Cover lifts are strongly recommended for rental environments.
• Verify with a qualified contractor or structural engineer that the support structure is strong enough to bear the maximum design load of the spa, occupants, and water. Refer to the weight information on the packaging.

Wi-Fi Enabled Spa Products

• Transmitter Frequency: 2412~2472MHz
• Transmitter Maximum Output Power: 19dBm

RCD (Residual Current Device) Protection

• Before plugging the pump into the power outlet, ensure the outlet's current rating matches the pump's plug rating.
• Using extension cords or multi-plug adapters with the pump can cause overheating, damaging the equipment and surroundings. The pump is a Class I appliance and must be connected directly to a grounded socket. It is recommended to use only waterproof sockets capable of handling high power. Regularly inspect the plug and socket for damage. Do not use the spa if the plug or socket is damaged. If unsure about the power quality, consult a qualified electrician before use.
• Test the RCD plug before each use to prevent electric shock hazards.
• If the test fails, do not use the pump. For assistance, visit the support page on www.bestwaycorp.com.

Installation

Before Installation:

• Check the parts list against the accessories in the manual to ensure they match your product model.
• If any parts are damaged or missing, visit www.bestwaycorp.com/support.

Choosing a Location:

• Indoor & Outdoor: The chosen surface must meet specific technical requirements.
• Base Support: The base must be flat, level, and capable of uniformly supporting the total weight of the spa, water, and occupants. This is crucial.
• Drainage: Water may spill during filling, draining, or use. Install the spa near a drain.
• Surface Flatness: The surface must be perfectly flat. Uneven surfaces can cause unbalanced loads on the spa structure and damage welds.
• Clearance: Ensure the surface is free of any objects. The weight of the water can damage or puncture the spa's base.
• Obstructions: Keep the location clear of overhead power lines or trees. Ensure there are no underground utility pipes, lines, or cables.
• Proximity to Entrances: Keep the location away from house entrances. Do not place equipment or furniture around the spa, as water leakage could damage them.
• Material Suitability: Do not install the spa on carpets or porous materials (like untreated wood) that can promote moisture, bacteria, or react with spa chemicals.
• Regulations: Consult local authorities for installation regulations.
• Recommended Surfaces: Grass, concrete, and other surfaces meeting the above conditions.
• Not Recommended Surfaces: Dirt, sand, gravel, decks, balconies, driveways, platforms, soft soil, or surfaces not meeting the conditions.

Indoor Installation Specifics:

• Humidity is a natural factor. Assess its impact on exposed wood, paper, etc. Ensure adequate ventilation in the chosen area.
• Regularly treat the indoor air (ventilate and dehumidify) for user comfort and safety.
• Drain the spa completely before moving it from an indoor location or building.

Outdoor Installation Specifics:

• The chosen surface must be free of aggressive plants and weeds that could puncture the liner and cause leaks or air loss. Remove any plants that might cause odors or slime.
• Avoid prolonged direct sunlight exposure. Use the cover to protect the spa when not in use.
• Damage to spa components due to incorrect surface or location choice will not be considered a manufacturing defect and will void the warranty. Users are responsible for ensuring the site meets requirements.
• Consult a professional regarding environmental conditions like groundwater and frost risks.

Spa Heater Equipotential Bonding Terminal:

• It is recommended to have a qualified electrician connect the spa pump to the equipotential bonding terminal using a solid copper wire of at least 2.5mm².

Reset Button:

• Press the RESET button on the pump before first use or after prolonged periods of non-use.
• If the temperature on the control panel does not change after 4-5 hours of heating, press the RESET button and restart the heating system.
• If the spa is in direct sunlight and the ambient temperature exceeds 35°C (95°F), the heating system may not operate, displaying error code E08. In such cases, wait for a cooler time of day, press RESET, and restart the system. If the spa remains in the same location, E08 may reappear. Follow the same procedure.

Installation Steps

Follow the diagrams provided on the packaging for installation instructions. Diagrams are for reference only and may not reflect the actual product.

Installation Tips:

• Keep the spa away from living areas to minimize noise disturbance.
• Maintain at least 1 meter (3.3 feet) of clearance around the spa.
• It is not recommended to fill the spa with seawater, as its high salt concentration can corrode internal metal parts.
• The spa's filtration system is designed to be used only with filter cartridges. Adding any other components to the filter assembly may damage the filtration system, and such damage will not be covered by customer service.

Inflation Information (for inflatable spas/covers):

• It is normal to notice some air leakage at the inflation port where the hose connects to the pump during inflation.
• Do not block the hole at the base of the inflation hose. This can cause the spa to over-inflate and damage the structure.
• Do not use an air compressor to inflate the spa.
• Do not drag the spa on rough surfaces, as this can damage the spa liner. Inflation times are approximate.

Manual Pressure Gauge (for Lay-Z-Spa models):

• The manual pump pressure gauge only displays pressure above 5 psi. If the pressure in the product is below 5 psi, the gauge will not show a reading.

Valve Check (for Lay-Z-Spa models):

• If the air valve is loose, use the provided wrench to tighten it. Hold the back of the valve from inside the spa wall and turn the wrench clockwise.
• Do not adjust the valve fitting while the spa is in use.

Operation Steps

Control Panel:

The control panel features buttons for various functions. Models include 'AIRJET' and 'AIRJET with Wi-Fi'.

• Lock/Unlock Button: The pump has a 5-minute auto-lock function. When locked (no function active), the indicator light above the button dims. Press and hold the 'Lock/Unlock' button for 3 seconds to lock or unlock the pump.

Timer/Delay Button:

• This function allows setting the heating cycle time and duration to save energy. You can schedule your spa session to start automatically.
• Press the button until the LED indicator starts blinking.
• Press the +/- buttons to adjust the heating duration (1-999 hours). Press the button again to confirm the duration.
• Once the heating time is set, the LED indicator will blink.
• Press the +/- buttons to adjust the activation time (0-999 hours). This defines the delay before the heating function activates. If set to 0 hours, the heating system starts immediately.
• Press the button again or wait 10 seconds to confirm the setting. The LED indicator will remain lit, initiating the heating countdown. The screen will alternate displaying the current temperature and time.
• To modify timer settings: Press the button and use +/- to adjust.
• To cancel the timer: Press and hold the button for 2 seconds.
• When the power-saving mode is activated, all functions except heating and filtering can be used. For non-automatic power-saving, it resets after a full cycle (waiting period for heating function).

Heating Button:

• Use this button to activate the heating function. A red indicator light above the button means heating is active. A green light means the water temperature has reached the set level, and the heating system is off. When heating is activated, the filtration system starts automatically. The filtration system will continue to run after heating is turned off.

Wave/Massage Button:

• This button activates the massage system with a 30-minute automatic shut-off. When activated, the indicator light above the button turns red. Do not operate the wave system with the cover on, as air can accumulate in the spa, causing irreparable damage to the cover and potential personal injury. The heating and wave systems work together to provide a warm massage experience.

For Wi-Fi Enabled Spas:

• Two-Speed Massage: Press once for full power massage, again to stop, again for low power massage, and again to turn off. Ensure the massage function is running at full power when inflating the spa.
• Temperature Adjustment Buttons: Press these buttons; the LED display will show the set temperature for 3 seconds, then revert to displaying the actual water temperature. While flashing, you can press and hold the buttons to adjust the temperature. The default temperature is 35°C (95°F). The adjustable range is 20°C (68°F) to 40°C (104°F).
• On/Off Button: After activating the PRCD, press this button for 2 seconds to activate the control panel buttons; the indicator light will turn green. Press and hold for 2 seconds to turn off all currently active functions.
• Celsius/Fahrenheit Toggle Button: Press this button to switch the temperature display between Fahrenheit and Celsius.
• Filtration System Button: Press this button to turn the filtration system on or off. The indicator light above the button will turn red when active.
• Wi-Fi Activation: For Wi-Fi operation instructions, please refer to the spa Wi-Fi manual included in the packaging.

Heating Rate & Winter Use

Factors Affecting Heating Rate:

• Ambient temperature below 15°C (59°F).
• Spa cover not being used. Always keep the spa cover on when not in use to prevent dust contamination and minimize heat loss.
• If the filtration system is not running, the displayed water temperature may be inaccurate. Run the filtration system for at least one minute to display the current water temperature.
• External thermometer readings may differ by approximately 2°C (35.6°F) from the pump panel display.

Winter Use Instructions:

Follow these guidelines to prevent damage to the PVC liner and extend the product's lifespan during winter.

• If the ambient temperature is below 10°C (50°F), it is recommended to place the spa indoors for at least 2 hours at a temperature above 15°C (59°F) before inflating. This makes the spa liner more flexible and easier to inflate.
• Inflate the spa in a room with a temperature above 15°C (59°F), then use the spa pump to inflate it.
• Place the inflated spa in its outdoor location and add water. The water temperature must be above 6°C (42.8°F) to prevent an E03 error when the pump starts.
• When the ambient temperature drops below 6°C (42.8°F), the spa's winter function automatically maintains the water temperature between 6°C (42.8°F) and 10°C (50°F) to prevent freezing.
• If the water temperature is below 6°C (42.8°F), the spa heating system must remain on. This mode maintains the internal temperature between 6°C (42.8°F) and 10°C (50°F) to prevent damage from freezing, such as in pipes or the circulation system.
• If any error code appears on the display, the winter function will stop. If the outdoor temperature is below 6°C (42.8°F), check the spa's status. If you are away for an extended period, the temperature may drop below 6°C (42.8°F). It is strongly recommended to disassemble the spa and store it according to the storage instructions.
• Do not use the spa when the ambient temperature reaches -10°C (14°F). Any damage caused by using the spa under these conditions is the customer's responsibility.

Heating Time:

The time required to reach 40°C (104°F) depends on the initial water temperature and ambient temperature. The following data is for reference only. Run the filtration system for at least one minute to display the current water temperature.

• Always cover the spa with the cover after activating the heating function; otherwise, the heating time will increase.
• Do not disconnect the power if the spa contains water and the temperature is below 6°C (42.8°F).

Spa Heater Parameters:

• Power: 220-240V AC, 50Hz, 2,050W (20°C)
• Wave Power: 800W
• Heating Power: 2,000W (20°C)
• Filter Power: 50W

Maintenance

IMPORTANT: Always unplug the pump before performing any spa maintenance to prevent injury or death.

Spa Pool Maintenance:

• Changes in ambient temperature can affect the spa pool's internal air pressure. A slight decrease in internal air pressure is normal.
• When removing the pump from the spa pool, attach the hose cap and insert the watertight plug into the internal filter connection to prevent water from flowing out of the hose.

Spa Cover Maintenance:

• Regularly clean the inside and outside of the cover with a mild PVC cleaner.

Filter Cartridge Maintenance:

• To optimize filtration system performance, check and clean your filter cartridges daily.
• It is recommended to replace filter cartridges weekly, or sooner if they remain stained or discolored after cleaning.

Water Maintenance:

• Many pollutants in the water can settle at the bottom, promoting the growth of bacteria, algae, or fungi. Clean the spa regularly. Over time, stubborn stains or biofilm may appear on the surfaces below the water line. Based on hygiene conditions, cleanliness, visibility, odor, debris, and stains, it is recommended to completely replace the water and sanitize the spa. Follow the drainage instructions in the "Disassembly and Storage" section when emptying the spa.
• It is essential to maintain the cleanliness and chemical balance of the spa water. Simply cleaning the filter cartridges is not sufficient for proper maintenance. It is recommended to use pool chemicals to maintain the water's chemical properties. Use chlorine or bromine tablets in a dispenser.
• Water quality is influenced by usage frequency, number of users, and overall spa maintenance. If the water is not chemically treated, it should be changed every three days. Using tap water is strongly recommended to minimize the impact of unwanted substances (like minerals).
• It is recommended to shower before using the spa, as cosmetics, lotions, and other residues on the skin can quickly degrade water quality.
• Do not use granular tablets or throw tablets directly into the water. Chemicals can settle at the bottom, damaging the material and causing discoloration of the liner.

Using Chemical Tablets (Not Included):

• Remove the dispenser when using the spa.
• After using chemicals to maintain the pool, test the water quality with test strips (not included) before using the spa again. We recommend maintaining water quality according to the table below.
• Damage to the spa caused by misuse of chemicals or improper management is not covered by the warranty.
• Chemicals for cleaning the pool can be toxic and require careful handling. Chemical vapors and improper storage of chemical containers can pose serious health risks.
• Consult your local retailer for more information on chemical maintenance. Pay close attention to the chemical manufacturer's instructions.
• Overuse of chemicals can cause discoloration of the spa pool's printed surfaces and contact areas, and in severe cases, can damage the spa pool's structure.

Water Parameters:

• pH: 7.4-7.6
• Alkalinity: 80-120ppm
• Free Chlorine: 2-4ppm

Disassembly and Storage

Drainage:

• Follow the diagrams in the manual to drain the spa pool. Diagrams are for reference only and may not represent the actual product.

Drying:

• After draining the spa, water may remain in the pump, spa pool, massage system, and inflation cover. Ensure all these components are completely dry to prolong the spa's lifespan and prevent mold growth.
• The air chambers and inflation cover may contain moisture from the air. The amount of water can vary depending on your region's humidity percentage.
• Follow the diagrams in the manual to dry the different components of the spa. Diagrams are for reference only.

Cleaning:

• Detergent residues and dissolved solids from swimsuits and chemicals may accumulate on the spa's inner walls. Clean the inner walls with soap and water and rinse thoroughly. Do not use abrasive brushes or cleaning agents.

Deflating (for inflatable spas):

• Your spa pump has a deflation function to empty all air from the spa for packaging and storage.
• Follow the diagrams in the manual to deflate the spa. Diagrams are for reference only.

Repair (for PVC Material):

• If the spa is torn or punctured, use the provided underwater repair patch.
• 1. Clean the area to be repaired and carefully peel off the patch.
• 2. Apply the patch to the repaired area.
• 3. Wait 30 minutes before inflating.

Repair (for Reinforced PVC Material):

• If the spa is torn or punctured, use the provided PVC repair patch and glue (purchased separately) following these steps:
• 1. Clean and dry the area to be repaired.
• 2. Cut the provided PVC patch to the appropriate size.
• 3. Apply glue to the patch and the damaged area, ensuring even distribution. Wait 30 seconds, then apply glue to the damaged area and press firmly for two minutes to remove any trapped air bubbles.
• 4. Wait 30 minutes before inflating.

Storage:

• Remove all accessories. Ensure the spa pool, inflation cover, pump, and accessories are completely clean and dry before storing. If the spa pool is not completely dry, mold may form and damage it during storage.
• Fold the spa pool only if the ambient temperature is above 10°C (50°F). If the spa is not completely dry, mold may form and damage the pool liner.
• Store the spa in a dry place at a temperature between 10°C (50°F) and 38°C (100°F).
• It is strongly recommended to place the spa pool and inflation cover in a carton for better protection of the PVC material during winter.

Frequently Asked Questions (FAQ)

Troubleshooting for Wi-Fi Enabled Spas

Wi-Fi LED Indicator

Error Codes

Diagram Descriptions

The manual includes diagrams illustrating setup and maintenance procedures. These are described textually below:

• Setup Steps: Diagrams show the spa being inflated, the pump being connected, the filter being cleaned, and the valve being tightened.
• Pump Connection: Shows connecting the pump to the spa, inflating the spa, and connecting the power.
• Filter Cleaning: Illustrates disassembling the filter housing, cleaning the filter cartridge, and reassembling.
• Valve Tightening: Demonstrates how to tighten the air valve using a wrench.

Manufacturer Information

Standards Executed: GB 4706.1-2005, GB 4706.73-2008, GB 4343.1-2018, GB/T 4343.2-2020, GB 17625.1-2012

Manufacturer: Shanghai Rongwei Plastic Industry Co., Ltd.

Address: No. 208, Jinyuan 5th Road, Jiaqiao Town, Jiading District, Shanghai, China.

Bestway: A Global Sports & Leisure Brand.

Customer Service Phone: 400-875-8686

Website: www.bestwaycorp.cn