Bestway Lay-Z-Spa Owner's Manual

Model Numbers: S100101/S100201

Visit: www.bestwaycorp.com/support

Visit the Bestway YouTube channel ▶️

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS.

Carefully read, understand, and follow all information in this user manual before installing and using the spa. These warnings, instructions, and safety guidelines address some common risks of water recreation, but they cannot cover all risks and dangers in all cases. Always use caution, common sense, and good judgment when enjoying any water activity. Retain this information for future use. In addition, the following information can be supplied depending on the spa type. Keep these instructions in a safe place. If instructions are missing, please contact the manufacturer or search it on the website www.bestwaycorp.com.

WARNINGS – SAFETY INSTALLATION

CAUTION:

In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

WARNINGS - RISK OF ELECTRIC SHOCK

TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING, THUNDERING OR LIGHTNING.

WARNINGS - TO REDUCE THE RISK OF INJURY

WARNINGS – NON-SWIMMERS SAFETY

WARNINGS – SAFETY DEVICES AND EQUIPMENT

WARNINGS – SAFE USE OF THE SPA

DANGER - Risk of Accidental Drowning (especially children under 5 years).

Caution shall be exercised to prevent unauthorized access to the spa by children. This can be reached by adult supervisor securing the means of access or installing a safety protection device to the spa. To avoid accidents during spa use, ensure that children are kept under constant adult supervision.

WARNINGS - SAFE WATER MAINTENANCE AND CHEMICAL USE

WARNINGS - SAFE SETUP AND STORAGE

CAUTION:

If alarms pop up on the spa, the Freeze Shield™ system will stop working. Be sure to check the status of your spa if the outdoor temperature is below 6°C (42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C (42.8°F), we strongly suggest disassembling the spa and storing it following the storage procedure.

WARNINGS – ONLY FOR SPA EQUIPPED WITH Wi-Fi

WARNINGS - PRCD

SAVE THESE INSTRUCTIONS

DISPOSAL

Electrical products should not be disposed of with household waste. Please recycle ?️ where facilities exist. Check with your local authority or retailer for recycling advice.

PRE-SETUP

CHECK LIST

To check the parts printed on the package, verify that the equipment components represent the model that you had intended to purchase. In case of any damaged or missing parts at the time of purchase, visit our website bestwaycorp.com/support.

CHOOSE THE CORRECT LOCATION

Indoor and outdoor & above ground & portable wiring & portable spa.

Only For Spas Equipped With Wi-Fi:

To choose the correct location for the spa equipped with Wi-Fi, read the Spa Wi-Fi instruction leaflet included in the package and the following instructions.

For All Spas:

The surface chosen to install the pool must respect the following technical characteristics.

Do not position any equipment or other furniture around the spa. The water that comes out of the spa during the use or due to a faulty product can damage the furniture inside the house or surrounding the pool.

Suggested set-up surfaces: grass, ground, concrete, and all other surfaces that respect the above set-up conditions.

Not suggested surfaces: mud, sand, gravel, deck, balcony, driveway, platform, soft/loose soil or other surface that does not meet the above set-up conditions.

Indoor Installation:

Be aware of special requirements if you install the spa indoors.

Outdoor Installation:

Follow the important instructions above to choose the correct surface and location to set up your spa. Damaged parts of the spa, due to the fact that the set-up surface and location does not match the instructions, will not be considered as manufacture defect and will avoid the warranty and any service claims. It is the responsibility of the owner to ensure the site meets the requirements at all times.

SPA HEATER EQUIPOTENTIAL BONDING TERMINAL

HEATING RESET

INSTALLATION

For the installation instructions, follow the drawings printed on the package. Drawings are for illustration purposes only. May not reflect actual product. Not to scale.

RECOMMENDATIONS DURING THE INSTALLATION

INFLATION INFORMATION

Only For Inflatable Spa Liner or Cover:

HAND PUMP PRESSURE GAUGE

Only For Drop Stitch Spa:

AIR VALVE CHECK

Only For Drop Stitch Spa:

Installation steps are illustrated with diagrams on subsequent pages.

USING THE SPA

CONTROL PANEL

The control panel allows you to manage the spa's functions. It features different buttons and indicators.

AIRJET and AIRJET WITH Wi-Fi Panels:

Two types of control panels are shown, one for AIRJET and one for AIRJET WITH Wi-Fi, displaying temperature and function indicators.

BUTTON FUNCTIONS:

TEMPERATURE ADJUSTMENT BUTTONS:

Pressing the ⬆️ or ⬇️ button, the display starts to flash showing the set temperature for 3 seconds, after that it will show again the real water temperature. When it is flashing you can adjust the temperature using the ⬆️ or ⬇️ button.

The default temperature is 35°C (95°F).

Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).

ON/OFF BUTTON:

After activating the PRCD, press and hold the button for 2 seconds. The button turns to green and the control panel is activated. Press and hold button for 2 seconds to turn off all currently activated functions.

CELSIUS/FAHRENHEIT TOGGLE:

The temperature can be displayed in either Fahrenheit or Celsius ?️.

WATER FILTER BUTTON:

The ? button turns the filter pump on and off. The ? button turns to red when activated.

FOR SPA EQUIPPED WITH Wi-Fi ONLY

Wi-Fi ACTIVATION:

For the Wi-Fi operation instruction, read the spa Wi-Fi instruction leaflet included in the package.

The WATER HEATER rate may change in the conditions below:

WINTER USE INSTRUCTIONS

It is important to follow these suggestions if you are setting up the spa during the winter period. This will prevent any damage to the spa heater and material of the liner, extending the life of your product drastically.

HEATING TIME

To reach 40°C (104°F), the heating duration required is based on the starting water temperature and ambient temperature; the data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.

Ambient Temperature Water Temperature Set Temperature Heating Duration
10°C (50°F) 10°C (50°F) 40°C (104°F) 16-24h
15°C (59°F) 15°C (59°F) 40°C (104°F) 12-20h
20°C (68°F) 20°C (68°F) 40°C (104°F) 10-18h
25°C (77°F) 25°C (77°F) 40°C (104°F) 8-12h
30°C (86°F) 30°C (86°F) 40°C (104°F) 5-8h

SPA HEATER SPECIFICATION

Power Rate Massage Tube Power Heat Element Power Water Pump Power
220-240V AC, 50/60Hz, Single Phase 2,050W at 20°C 800W 2,000W at 20°C 50W

MAINTENANCE

CAUTION:

You must ensure the pump is unplugged before beginning spa maintenance to avoid risk of injury or death.

LINER

COVER

FILTER CARTRIDGE

WATER

Many pollutants in the water settle on surfaces below the water line. These pollutants can cause bacterial, algal or fungal growth. It is recommended that spas are cleaned as regularly as necessary. After a time, tenacious stains or biofilms may develop on the accessible surfaces below the water line or high concentrations of salts or unwanted reaction by-products may also occur. Depending on hygienic condition, cleanliness, visibility, odour, debris and stains, it is recommended to change the water completely and clean/disinfect the spa. When emptying the spa, the regulations and the instructions for draining the water shall be observed.

Chemical Tablets (Not Included):

pH Total Alkalinity Free Chlorine
7.4-7.6 80-120ppm 2-4ppm

DISASSEMBLY AND STORAGE

DRAINING

DRYING

CLEANING

DEFLATING

REPAIRING

For PVC Material:
For Duraplus™ PVC Material:

STORAGE

TROUBLESHOOTING

Problems Probable Causes Solutions
Pump does not operate - Power failure
- Power circuits is broken
- Check power source
- For assistance, please visit the support section on our website, www.bestwaycorp.com
Pump does not heat properly - Temperature set too low
- Dirty filter cartridge
- The thermal cut-out cut off
- Spa is not covered
- Heating element failed
- Set spa to a higher temperature; refer to pump operation section
- Clean/replace the filter cartridge; refer to section filter cartridge cleaning and replacement section
- Unplug the pump, and put the plug in a dry, cool place. Only restart the pump when the water temperature reaches 35°C (95°F) or lower
- Attach the cover
- For assistance, please visit the support section on our website, www.bestwaycorp.com
Massage System does not work - Air pump is overheating
- The massage stops automatically
- Air pump is broken
- Unplug the pump and wait two hours until the pump has cooled. Insert the plug and press the Massage System Button ?
- Press the Massage System Button to reactivate
- For assistance, please visit the support section on our website, www.bestwaycorp.com
Pump adapters are not level with the spa adapters One characteristic of PVC is that it changes shape, which is normal - Elevate the pump with wood or another type of insulated material to bring the pump's adapters level with the spa's adapters
Spa pool leakage - Spa is torn or punctured
- Air valve is loose
- Use provided repair patch
- Using soapy water, cover the air-valve to check if air is leaking, if so,
1. Screw valve: fasten the air-valve by tuning the valve clockwise.
2. For Drop stitch SPA: Deflate the spa. With one hand, hold the backside of the air valve from the inner side of the spa wall and turn the wrench clockwise.
Water is not clean - Insufficient filtering time
- Dirty filter cartridge
- Improper water maintenance
- Increase filtration time
- Clean/replace the filter cartridge (refer to Filter Cartridge Cleaning and Replacement section)
- Refer to the chemical manufacturer's instructions
PRCD test failed Something is wrong with the spa - For assistance, please visit the support section on our website, www.bestwaycorp.com
Control panel is not working The control panel has an auto-lock, which is activated after 5 minutes of inactivity. The LED display has one icon: ?. If the lock icon is highlighted, the control panel is locked.
- Control panel is not activated.
- To unlock the control panel, press the ? button for 3 seconds.
- If the control panel will not unlock, restart the pump - unplug and plug in the pump.
- Press the on/off button for 2 seconds if the problem persists.
- For assistance, please visit the support section on our website, www.bestwaycorp.com
What kind of chemicals should be used for water maintenance? Please consult your local chemical supplier for information about chemical maintenance. Pay close attention to the chemical manufacturer's instructions
Water leaks from the adapters between the pump and spa - Seals are missing inside the pump adapters
- Seals are not in the correct position
- Seals are damaged
- Adapters are not tightened correctly
- Insert the stopper caps on the spa ports to prevent the water from escaping and disconnect the pump. Check if the seals are in place.
- If the seals are not in the correct position, open the gears, and place the seals in correct position.
- If the seals are damaged, they must be replaced. For assistance, please visit the support section on our website, www.bestwaycorp.com.
- If the seals are in correct position, the adapters are not tightened correctly. Connect the pump to the spa, hand-tighten the adapters, and remove the stopper caps from the spa ports. If there is leakage, tighten the adapter until there is no leakage.

ONLY FOR SPA EQUIPPED WITH Wi-Fi

Problems Probable Causes Solutions
The Wi-Fi setup is not successful The pump has been connected to the wrong band If the router your pump is connected to is dual-band and currently not connecting to a 2.4GHz network, please switch to another band of the same router (2.4GHz) and try to pair pump heater again. 5GHz networks are not supported.
The spa pump location is too far from the router. Check with your cell phone to see if there is full Wi-Fi signal. In case the strength of the signal on your phone is too low, check where the strength of the Wi-Fi signal is full and place the spa in that position.
Set up with the wrong network name Start the connection procedures again and be sure that the network name is typed correctly.
The Wi-Fi password used during the connection is wrong Start the connection procedures again and be sure that the password is correct.
The strength of the Wi-Fi signal is not stable 1. Check that the router works correctly.
2. Go near the spa and check the signal on your phone. If the signal strength is not stable, check the condition of your router. If the signal strength is full, repeat the operation to connect the spa to the network.
There is an appliance near the spa pump or the router that creates signal interference The Wi-Fi connectivity can be interrupted by electromagnetic or other interferences. Keep the appliance away from other electronic devices that may cause interferences.
Your phone will not connect to the Wi-Fi network during the registration Check if the mobile device is in airplane mode. Make sure to have the airplane mode deactivated when connecting to the Wi-Fi network.
APP Feedback Consult the help section in the APP for extensive and up-to-date troubleshooting tips.

Wi-Fi LED Status

Indicator light Status Description
flashes slowly Waiting to connect to the router The pump is ready to connect to your phone
is on Connected to the router The pump already connected to your phone
flashes quickly Lost Wi-Fi signal Check the status of your router. The spa lost the Wi-Fi signal.
is off Light damaged / Wi-Fi module has problem For more information, please visit the support section on our website, www.bestwaycorp.com.

ERROR CODES

CAUSES REASONS SOLUTIONS
The water flow sensors work without pressing the filter or heat button.
8.8.8
1. The water flow sensor flags didn't fall back into the correct position.
2. The water flow sensors are broken.
1. Unplug the plug gently, strike the side of the pump but not violently, and plug it back in.
2. For assistance, please visit the support section on our website, www.bestwaycorp.com.
After starting or during the functions of filtering or/and heating, the water flow sensors do not detect water flow.
802
1. You forgot to remove the 2 stopper caps from inside the pool.
2. Filter cartridges are dirty.
3. Activate the filter or heat system and put your hand in front of the outlet pipe inside the pool to check if you can feel water flowing out.
a. If no water flows out the water pump is broken.
b. Water flows out but the alarm E.0.2 appears, the water flow sensors are broken.
4. Filter blockage
5. Bent pipes or poor water flow through the plastic pipes of the liner
6. Debris screens are blocked: Debris screens can become blocked by hard water due to calcium build-up.
7. Perished washers
The washers within the spa couplings may have become perished or worn.
1. Remove the 2 stopper caps before heating. Refer to the Assembly section in the User's Manual.
2. Remove the filter set from inside the pool and push the filter or heat button. If no alarm appears, clean or change the filter cartridges installed inside the pool.
3. For assistance, please visit the support section on our website, www.bestwaycorp.com.
4. Clean the filter and check for damage. Replace or re-install as necessary. For assistance, please visit the support section on our website, www.bestwaycorp.com.
5. Please check through the spa connection to see if the pipes are bending. For assistance, please visit the support section on our website, www.bestwaycorp.com.
6. Empty the spa and place a garden hose inside the pipes to wash the debris. To be sure all debris are removed, perform the operation from the outside and inside of the spa. Use a toothbrush to remove any stubborn debris. For assistance, please visit the support section on our website, www.bestwaycorp.com.
7. Check the washers inside the coupling for damage. Unscrew the couplings and remove the washer for further inspection. For assistance, please visit the support section on our website, www.bestwaycorp.com.
The pump's thermometer reads the water temperature below 4°C (40°F).
803
1. The water temperature is lower than 4°C (40°F)
2. If the water temperature is higher than 7°C (44.6°F), the pump's thermometer is broken.
1. The spa is not designed to operate with water temperatures lower than 4°C (40°F). Unplug the pump and only re-start the pump when the water temperature reaches 6°C (43°F).
2. For assistance, please visit the support section on our website, www.bestwaycorp.com.
The pump's thermometer reads the water temperature over 50°C (122°F).
The pump's thermometer connection has issues.
8.8.8
889
1. The water temperature is over 50°C (122°F)
2. The ambient temperature is higher than 40°C (104°F) or the spa is exposed to direct sunlight for an extended period of time.
3. If the water temperature is lower than 45°C (113°F), the pump's thermometer is broken.
1. The spa is not designed to operate with water temperatures greater than 40°C (104°F). Unplug the pump and only re-start the pump when the water temperature reaches 38°C (100°F) or lower.
IMPORTANT: Before you re-start the pump, push the pump's reset button.
2. Disconnect the plug, detach the pump and drain the spa. After 15 minutes, reattach the pump, reconnect the plug and restart the heating function. If the alarm appears again, consider moving the spa to another location without direct sunlight.
3. For assistance, please visit the support section on our website, www.bestwaycorp.com.
For assistance, please visit the support section on our website, www.bestwaycorp.com.
The thermal cut-out cut off.
808
The manual reset thermal cut-out trips off. 1. Unplug the pump and push the reset button ⚙️, then plug the pump back in.
2. In case the alarm still remains, check the RESET BUTTON section in manual.
3. For assistance, please visit the support section on our website, www.bestwaycorp.com.
Wi-Fi module connection failed.
8.8.8
Wi-Fi module is damaged For assistance, please visit the support section on our website, www.bestwaycorp.com.
NOTE: Press any button to remove alarm and continue to use the spa.
Ground connection failed.
8.8.8
1. The ground bonding of your home has some problem.
2. The pump has some problem.
For assistance, please visit the support section on our website, www.bestwaycorp.com.

Diagrams Summary

The following sections contain diagrams illustrating installation, setup, and maintenance procedures. These diagrams are for illustrative purposes only and may not reflect the exact product. Refer to the text for detailed steps.

Models: S100101 Miami AirJet Inflatable Hot Tub Spa, S100101, Miami AirJet Inflatable Hot Tub Spa, AirJet Inflatable Hot Tub Spa, Inflatable Hot Tub Spa, Hot Tub Spa, Tub Spa, Spa

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