SERVICE DESK PHONE NUMBERS
USER GUIDE
US Customers
Data Services and Long Distance Services
Data IP Services, Managed Services, VoIP
You can also go to www.verizon.com/chatnow and handle your repair query online through chat.
| Data Services and Long Distance Services | 1-800-444-1111 |
Local Services
Local Telephone Lines, Data (T1, T2, etc.), Centrex, ...
| Local Services | 1-800-554-3900 |
Wireless Support
| Wireless Support | 800-922-0204 |
International Customers
ChatNow
If you prefer, you can go to www.verizon.com/chatnow and handle your repair query online through ChatNow without having to call.
Europe
| Country (calls from) | Phone Number |
|---|---|
| Austria, Belgium, Denmark, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom | 00800 1103 1121 |
| +44 118 905 4017 |
Asia Pacific
| Country (calls from) | Phone Number |
|---|---|
| Australia | 1-800-932054 |
| China | 4001 202180 |
| Guam | 1-866-5672507 |
| Hong Kong | 800-961991 |
| India | 000-800-919-0418 |
| Indonesia | 007-803-011-5001 |
| Japan | 0066-33-814000 |
| Korea | 00308-1-23094 (DCAM) 00798-14-800-9779 (TELE) |
| Malaysia | 1-800-818-948 |
Other Regions
| Country (calls from) | Phone Number |
|---|---|
| New Zealand | 0800-441086 |
| Philippines | 1-800-1-114-2889 |
| Singapore | 800-1206431 |
| Taiwan | 00801-136961 |
| Thailand | 1-800-012568 |
| Vietnam (via landline only) | 120-12050 |
| USA | 1-866-5672507 |
| Any other country | +44 118 905 4017 |
VEC Support
| VEC Support contact email | Phone |
|---|---|
| vec-support@verizon.com | 1-800-569-8799 (US) |
Other Support Contacts
Our other Support contacts (Sales, Billing, etc.) can be found here: https://enterprise.verizon.com/support/
Customer Training and User Guides
Service Assurance User Guides
Documents can be found on the Service Assurance User Guides page. The latest version of this document can be always found here.
General Customer Training Information
Go to our Customer Training Portal* to enroll in training or to download other user and reference guides.
*Registration is required
Verizon Enterprise Center
The Verizon Enterprise Center portal is an easily accessible tool that offers customers the possibility of raising inquiries and managing different requests online.
What is it for?
The Verizon Enterprise Center portal supports customers with Repair related technical issues via repair tickets as well as customers with Invoice inquiries and Account Management requests, offering an alternative to emails and phone calls.
Related documents
Related documents and guides can be found on the Verizon Enterprise Center Commercial User Guides* page (follow the menu path User/Reference Guides > Verizon Enterprise Center).
*Registration is required
Chat with us - Verizon Enterprise Center
Verizon Business: Internet, Phone & Wireless Solutions | Verizon
Customer Training and Development | Home
Verizon Business Customer Support | Verizon
