TRUE Fitness PLS1100 Incline Chest Press
Owner's Manual & Assembly Guide
IMPORTANT-PLEASE READ
All products shown are prototype. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice.
For the most up-to-date version of this manual, please visit: https://truefitness.com/services-support/user-manuals/
CONTACTING OUR SUPPORT TEAM
To contact TRUE for any pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am - 5:00pm (CST):
- Commercial Direct Customers and Corporate Accounts: 800.868.8783
- Retail Customers and Distributors: 800.883.8783
Or email us:
- Commercial Direct Customers and Corporate Accounts: service.direct@truefitness.com
- Retail Customers and Distributors: service@truefitness.com
- Service International: int.service@truefitness.com
When contacting TRUE, please have the following information ready:
- Serial Number of Unit
- Contact Information (Full Name, Email, and Phone Number)
- Address of Facility or Residence
- Detailed Description Regarding Symptom of the Unit (along with pictures or video if applicable)
NOTE: Authorized service providers, dealers, and distributors may also use TRUE's online resource: portal.truefitness.com.
CONTACTING OUR SALES TEAM
Interested in owning more TRUE products? Please contact us with any product inquiries so that we may direct you to the appropriate sales representative to help answer your questions.
- Phone: 800.426.6570
- Email: sales@truefitness.com
- Hours: Monday - Friday 8:30am - 5:00pm (CST)
REPORTING FREIGHT CLAIMS OR PARTS DAMAGE
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow.
Severe Damage
Obvious damage to external packaging and internal product. Please refuse the shipment and it will be returned to TRUE by the carrier. Contact TRUE product support by calling 800.883.8783 or sales support by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once TRUE receives the damaged shipment, a replacement shipment will be sent. If the shipment comes in multiple boxes, only refuse boxes with damage.
Slight Damage
Minimal damage to external packaging with unknown internal damage to product. If the shipment has minimal damages and you are not sure if the actual product is damaged, you must sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and determined something is indeed damaged, please gather the serial number, model number, description of damage, and photos of damage. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact TRUE product support (service@truefitness.com | 800.883.8783) or TRUE sales support (sales@truefitness.com | 800.426.6570) Monday-Friday during normal business hours.
Concealed Damage
No damage to external packaging but internal damage to product. You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to file a claim if the carrier is not notified in a timely manner. Once you have called the carrier, you will need to gather the serial number, model number, description of damage, and photos of damage. Contact TRUE product support (service@truefitness.com | 800.883.8783) or TRUE sales support (sales@truefitness.com | 800.426.6570) Monday-Friday during normal business hours.
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS
FACILITY AND USER SAFETY PRECAUTIONS
- Review and understand all of the warning labels affixed to this machine and on the facility safety sign.
- Be certain that the machine operation is understood before it is used. Refer to the instructional procedure label affixed to the machine.
- Make sure all users are properly trained on how to use this equipment. If this machine is being used in a commercial setting, end users may not have access to this owner's manual. It is the responsibility of the facility to instruct users as to the proper usage of the equipment as well as making them aware of potential hazards. Maximum user weight is 400 lbs / 182 kg.
- Use each machine only for the intended exercise. Do not allow anyone to invent exercises not included on the instructional procedure label or the intended use label.
- Do not modify the machine.
- This equipment meets industry safety standards for stability when used for the intended exercise. Do not allow straps, resistance bands or other means to be attached to the framework of this machine to perform stretching or body weight exercises. This can result in machine instability and lead to serious crushing injuries.
- Keep children away from this equipment. Adults should closely supervise use by teenagers.
- It is recommended that users receive a thorough medical exam before commencing an exercise program. All medical issues should be reviewed to ensure that weight training will not aggravate pre-existing medical conditions.
- If the machine appears damaged or inoperable, contact a facility staff member to place an "OUT OF ORDER, DO NOT USE" sign on the machine until it is repaired. Only use TRUE supplied replacement components to service this machine.
- Instruct users not to wear loose or dangling clothes or have headphone wires hanging when using this equipment.
- Do not attempt to free any jammed assemblies by yourself as this may cause injury.
On Plate Loaded and Free Weight machines:
- Use of spotter(s). Instruct users to seek the advice of the facility staff as to the appropriate use of spotters when lifting. More than one spotter may be required depending upon the amount of weight being lifted.
- Instruct users to load weight plates evenly and carefully to avoid tipping equipment and crushing injuries.
- If the machine is equipped with safety stops or catches, inspect them and verify their proper operation before use and make sure they are securely in place before using or exiting the machine. Be certain members are instructed on how to operate and adjust all safety mechanisms.
- This equipment is designed for standard olympic size weight plates with a 50mm bore (1.9").
- Do not exceed the maximum weight capacity of the machine. Maximum plate size is 45 lbs / 20 kg.
INSTALLATION SAFETY PRECAUTIONS
- Read this installation manual entirely before assembling this equipment.
- Verify that there is adequate space surrounding this piece of equipment for safe access and operation. Installation must meet ADA requirements for accessibility.
- Install this piece of equipment on a solid level surface that does not deviate more than 1/8″ over a 10' distance (or as defined and required by local building and architectural codes.)
- TRUE strongly recommends that all equipment be anchored to the floor to prevent movement and increase stability.
- Due to the wide variation of flooring on which the unit can be installed, contact a qualified contractor to determine an appropriate fastening system for your floor.
- Use 3/8" diameter hardware (10 mm) to anchor the machine. Anchors should have a minimum pull out force of 220 lbs / 110 kg for each position.
- When attaching the machine to the floor, if there is a gap between the machine foot and the floor, do not use the anchor to remove the gap as this can cause the machine frame to deform. Instead, place a shim between the bottom of the foot and the floor, then tighten the anchor.
- Anchoring holes are provided on the feet of the frame. All anchoring locations must be used when anchoring the equipment to the floor.
- DO NOT install any fitness equipment near a pool, hot tub or other damp locations. Corrosion caused by installation in these locations can lead to premature failure of components.
- Be sure all hardware is tight before using this machine.
- Some assembly materials may come preassembled in the carton. Refer to the Assembly Instructions for more information on disassembling any assembly materials before beginning assembly.
MAINTENANCE SAFETY PRECAUTIONS
- Refer to the maintenance schedule table in this manual for when to perform maintenance.
- Check the function of your machine DAILY by verifying the following:
- Verify that all adjustments are possible and carried out with ease. Make sure that each adjustment pin inserts completely into each position without binding.
- Verify that safety catches and stops are in proper working order and engaged.
- Verify that the exercise is performed smoothly, free of noise, and/or binding.
- Check the function of your machine WEEKLY by verifying the following:
- Nuts, Bolts, and Fasteners: check tightness weekly. If any hardware has become loose, retighten it, use Loctite® Threadlocker 242, or both.
- Frames and Lifting Arms: Inspect weekly for integrity and function. Replace any component at first signs of wear. Use only TRUE supplied components.
- Replace any warning label at the first sign of wear. Labels and the facility safety sign may be obtained from TRUE.
GENERAL CARE AND MAINTENANCE
Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the SAFETY section of this document and the items that follow here, should be included in your maintenance program.
- Nuts, bolts, and fasteners-check tightness weekly. If any hardware has become loose, retighten and/or use Loctite® brand Threadlocker 242. Be sure all hardware is tight before using the machine.
- Safety catches-inspect catches, stop rods and their associated fasteners. Tighten any loose hardware and replace any components at first signs of wear.
- Frames-sweat, disinfecting sprays and spills can lead to corrosion which may lead to premature failure of components. Wipe all machines down with a damp cloth and dry completely each day. This includes painted parts, chrome parts and upholstered pads.
- Painted and chrome plated parts-use Simple Green with a dilution of 32:1 or similar cleaner for light dirt and grime. Use Turtle Wax Polishing Compound or a good car polish to remove heavier dirt and grease as well as for polishing. DO NOT use solvents, lacquer thinner, acetone or finger nail polish remover. For scuffs and marks that are not removed by the above methods use a soft scrub cleanser. Make sure all parts are dry upon completion.
- Exercise instruction labels-clean with soap and water as needed.
- Bronze bushings-check monthly for signs of wear and replace as needed.
- Linear bearing shafts-wipe any accumulation of dust or other contaminants from the shafts on a weekly basis. Apply a thin layer of a Teflon® (PTFE) grease on a weekly basis. TRUE recommends Magnalube® brand.
- When replacing any component, use only TRUE supplied parts.
- Be sure all hardware is tight before using the machine.
- Retain these instructions for future reference. If you have any questions, do not hesitate to contact your TRUE dealer or TRUE product support (service@truefitness.com | 800.883.8783).
COMMERCIAL MAINTENANCE SCHEDULE
Commercial Maintenance Schedule | Daily | Weekly | Monthly | 6 Months | Annually |
---|---|---|---|---|---|
Inspect all nuts and bolts and tighten if needed. | X | ||||
Inspect safety catches, stop rods, and their fasteners. Replace at the first sign of wear. | X | ||||
Inspect all anti-slip surfaces and replace as needed. | X | ||||
Inspect all adjustment pins, set screws, and gas shocks if equipped. | X | ||||
Inspect all accessory bars and handles. | X | ||||
Inspect all safety and instructional decals. | X | ||||
Clean and condition upholstery. | X | ||||
Clean and polish frame. | X | ||||
Clean and polish chrome. | X | ||||
Lubricate pivot bearings and linear bearings. | X |
COMPLIANCES
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.
DIMENSIONS AND WEIGHTS
- ASSEMBLED DIMENSIONS (W X D X H): 73" x 48.5" x 70.5" / 185.4 cm x 123.2 cm x 179 cm
- PRODUCT WEIGHT: 398 lbs / 180.5 kg
- MAXIMUM USER WEIGHT: 400 lbs / 182 kg
- MAXIMUM LOAD (USER WEIGHT + WEIGHT PLATES): 2020 lbs / 916.3 kg
POST CAPACITY
Number of Active Posts | Max 45LB. Plates Per Active Post | Total Weight Plates Allowed | Number of Storage Posts | Max 45LB. Plates Per Storage Post | Total Weight Plates Allowed |
---|---|---|---|---|---|
2 | 6 | 12 | 6 | 4 | 24 |
Diagrams illustrating active posts, storage posts, and a weight plate (45 LB / 20 KG).
LABEL LOCATIONS
The following table details the part numbers, descriptions, and quantities of labels on the PLS1100 Incline Chest Press:
Item | Part# | Description | Qty |
---|---|---|---|
1 | LBL-ADJ-SPL013 | LABEL, ADJUSTMENT KNOB YELLOW | 3 |
2 | LBL-ADJ-SPL010 | LABEL, SEAT ADJ POSITION INDICATOR ARROW SPL | 1 |
3 | LBL-ADJ-PLS027 | LABEL, PLS SEAT ADJ | 1 |
4 | LBL-WRN-PLS002 | LABEL, 6 PLATE WARNING | 2 |
5 | B2065 | LABEL, WARNING, COMPLETELY INSERT PIN | 3 |
6 | LBL-PRO-PLS1100 | LABEL, PLS1100 PROCEDURE | 1 |
7 | LBL-WRN-PLS001 | LABEL, GENERAL WARNING | 1 |
8 | LBL-MTN-PLS001 | LABEL, MAINTENANCE | 1 |
9 | LBL-LOG-010BK | LABEL, 10" NEW TRUE LOGO, WHITE | 2 |
10 | SPL-00-LBLSN | LABEL, SERIAL NUMBER | 1 |
Diagrams showing the location of these labels on the machine.
WARNING AND INTENDED USE LABELS
WARNING: Replace all labels that may be worn, damaged, or missing.
To replace any worn or missing decals contact TRUE product support (service@truefitness.com | 800.883.8783).
Label Details:
- LBL-ADJ-SPL013 (Adjustment Knob): Shows a yellow indicator.
- LBL-ADJ-SPL010 (Adjustment Arrow): Indicates seat adjustment direction.
- LBL-ADJ-PLS027 (Seat Adjustment): Related to seat adjustment mechanisms.
- LBL-WRN-PLS002 (Plate Weight): Warning: DO NOT EXCEED SIX 45 LB. PLATES PER POST.
- B2065 (Pop Pin Warning): Warning: SERIOUS INJURY CAN OCCUR ON THIS EQUIPMENT IF THE PIN IS NOT COMPLETELY INSERTED BEFORE USE.
- LBL-PRO-PLS1100 (Placard): Includes adjustment guide for height and seat position, along with general warnings and usage instructions.
- LBL-WRN-PLS001 (General Warning): Contains comprehensive safety precautions for machine use.
- LBL-MTN-PLS001 (Maintenance): Details the maintenance schedule for the equipment.
- LBL-LOG-010BK (Logo): Features the TRUE logo.
- SPL-00-LBLSN (Serial Number): Label for the unit's serial number.
ASSEMBLY INSTRUCTIONS
NOTE: Supplemental video available at TRUE Fitness Service Vids: https://youtu.be/B_VSIPVkt-4
PREASSEMBLY CHECKLIST
CAUTION:
- Use caution when assembling this product.
- Unpacking and assembling this product requires two or more people.
- Use caution when unpacking this product. Avoid damage to the product and product pads.
- DO NOT use a box cutter. DO NOT slice into the packaging.
VERIFY BOX CONTENTS
IMPORTANT! Please verify all box contents. If you have questions, or if there are any missing parts, contact product support (service@truefitness.com | 800.883.8783).
TOOLS NEEDED FOR ASSEMBLY
- Wire Cutters or Scissors (used in unboxing the machine)
- #2 Phillips Screwdriver or Electric Screwdriver (optional)
- 3/8", 5/16", and 5/32" Allen Wrenches (or ratcheting socket wrench with hex bits – ball end recommended)
- Rubber Mallet
- Loctite® Medium-Strength Threadlocker 242
BOX CONTENTS
IMPORTANT! THIS PRODUCT SHIPS IN MULTIPLE CARTONS. ENSURE YOU HAVE ALL PARTS SHOWN BEFORE ASSEMBLING THE EQUIPMENT.
Item | Image | Qty | Item | Image | Qty |
---|---|---|---|---|---|
Center Seat Frame Assembly | [Diagram of Center Seat Frame Assembly] | 1 | Upper Center Frame Assembly | [Diagram of Upper Center Frame Assembly] | 1 |
Right Side Frame Assembly | [Diagram of Right Side Frame Assembly] | 1 | Seat Assembly | [Diagram of Seat Assembly] | 1 |
Left Side Frame Assembly | [Diagram of Left Side Frame Assembly] | 1 | Active Weight Post Assemblies (Long) | [Diagram of Active Weight Post Assemblies] | 2 |
Right Side Arm Assembly | [Diagram of Right Side Arm Assembly] | 1 | Storage Weight Post Assemblies (Short) | [Diagram of Storage Weight Post Assemblies] | 6 |
Left Side Arm Assembly | [Diagram of Left Side Arm Assembly] | 1 | Seat Pad Assembly | [Diagram of Seat Pad Assembly] | 1 |
Back Pad Assembly (includes back pad and tray) | [Diagram of Back Pad Assembly] | 1 | |||
Head Pad Assembly (includes head pad and tray) | [Diagram of Head Pad Assembly] | 1 | |||
Pad Kit Hardware Bag | [Diagram of Pad Kit Hardware Bag] | 1 | |||
Manual | [Diagram of Manual] | 1 |
STEP 1—ASSEMBLE FRAME
Tools Used in this Step
- 3/8" Allen Wrench (ball end recommended)
Parts Used in this Step
ITEM | PART# | DESCRIPTION | QTY |
---|---|---|---|
1 | PLS-11-MFR050X | RIGHT FRAME ASSEMBLY | 1 |
2 | PLS-11-MFR000X | LEFT FRAME ASSEMBLY | 1 |
3 | PLS-01-MFR270X | SEAT FRAME ASSEMBLY | 1 |
4 | PLS-11-CBR000X | UPPER CROSS BRACE ASSEMBLY | 1 |
5 | C 640A | SHCS, 1/2"-13 X 1", BLK | 12 |
6 | C 750B | LOCK WASHER, 1/2MED.SPLIT, BLACK BED | 12 |
A. Remove and set aside the 12 preassembled socket head cap screws and lock washers from the right and left frame assemblies.
B. Using two people, carefully line up the right and left frame assemblies with the seat frame assembly and finger tight the previously removed socket head cap screws and lock washers.
NOTE: As you align the parts together, it helps to use the styrofoam from the packaging to place under the frame pieces.
C. Using two people, carefully line up the right and left frame assemblies with the upper cross brace assembly and finger tight the previously removed socket head cap screws and lock washers.
D. When all 12 socket head cap screws and lock washers are finger tight, use a 3/8" allen wrench to fully tighten.
STEP 2—ASSEMBLE SEAT TO SEAT FRAME ASSEMBLY
Tools Used in this Step
- Wire Cutters
- 5/32", 5/16", and 3/8" Allen Wrench
- Rubber Mallet
- Loctite® Medium-Strength Threadlocker 242
Parts Used in this Step
ITEM | PART# | DESCRIPTION | QTY |
---|---|---|---|
1 | PLS-01-MFR270X | SEAT FRAME ASSEMBLY | 1 |
2 | PLS-00-ADJ110X | ASSEMBLY, FOUR BAR LINK SEAT ADJUSTMENT | 1 |
3 | PLS-00-ADJ210X | ASSEMBLY, SEAT ADJUSTMENT ARC | 1 |
4 | PLS-00-SFR260X | ASSEMBLY, PLS SEAT FRAME | 1 |
5 | SPL-00-CAP007 | ALM BOLT CAP | 8 |
6 | C 749B | LOCK WASHER, 3/8", BLK ZP | 8 |
7 | C 622A | SHCS, 3/8"-16 X 3/4" | 8 |
8 | PLS-00-SFR248X | ASSEMBLY, SIDE PLATE INDICATOR | 1 |
9 | PLS-00-SFR247 | PLATE, SEAT FRAME SIDE | 1 |
10 | C 755C | WASHER, FLAT, 1/2", BLK ZP | 2 |
11 | C 750B | LOCK WASHER, 1/2MED.SPLIT, BLACK BED | 2 |
12 | C 640A | SHCS, 1/2"-13 X 1" | 2 |
13 | SPL-00-GS009 | PLS SEAT ADJUSTMENT GAS SHOCK | 1 |
14 | PLS-00-SFR219 | AXLE, SEAT | 2 |
15 | PLS-00-SFR245 | WELDMENT, SIDE PLATE | 1 |
16 | C1273 | LP SHOULDER, 5/16, 1/4"-20x3/4" SHOULDER, E-COAT | 2 |
17 | PLS-00-SFR240X | ASSEMBLY, SEAT ADJ | 1 |
Overview of seat assembly parts. See the steps on the following page for how to assemble the seat to the frame.
A. Prepare the seat assembly and seat frame so they can be assembled:
- a. Using a 5/32" allen wrench, remove both shoulder screws for the gas shock assembly.
- b. Using a 5/16" allen wrench, remove the socket head cap screws, lock washers, and caps securing the upper and lower axles to the seat frame.
C. Apply Loctite to the bottom shoulder screw and using a 5/32" allen wrench, attach the gas shock to the seat frame assembly. Apply Loctite to the top shoulder screw and using a 5/32" allen wrench, attach the gas shock to the upper side plate.
D. Line up flat edge of the upper axle with the flat edge of the frame/shaft. If needed, use a rubber mallet to lightly tap the axle into the shaft. Apply Loctite® to the two socket head cap screws, and using a 5/16" allen wrench, attach the socket head cap screws, lock washers, and caps to the upper side plates and seat frame assembly.
B. Line up flat edge of the lower axle with the flat edge of the frame/shaft. If needed, use a rubber mallet to lightly tap the axle into the shaft. Apply Loctite® to the two socket head cap screws, and using a 5/16" allen wrench, attach the socket head cap screws, lock washers, and caps to the lower side plates and seat frame assembly.
Use the pop pin to help adjust the side plate and line up the plates with the seat frame shaft/axle.
STEP 3—ATTACH ARMS TO FRAME
Tools Used in this Step
- 5/16" Allen Wrench (ball end recommended)
- Rubber Mallet
Parts Used in this Step
ITEM | PART# | DESCRIPTION | QTY |
---|---|---|---|
1 | PLS-11-ARM000X | ASSEMBLY, PLS1100 USER LEFT ARM | 1 |
2 | PLS-11-ARM010X | ASSEMBLY, PLS1100 USER RIGHT ARM | 1 |
3 | PLS-01-AXL001 | AXLE, PIVOT | 2 |
4 | PLS-00-CAP005 | ALM BOLT CAP | 4 |
5 | C 622A | SHCS, 3/8"-16 X 3/4" | 4 |
6 | C 749B | LOCK WASHER, 3/8", BLK ZP | 4 |
A. Using a 5/16" allen wrench, remove and set aside the socket head cap screws, lock washers, caps, and axles from the right and left frame assemblies.
B. Using two people, carefully attach the arms:
- a. Place the right arm assembly in between the brackets of the right frame assembly.
- b. Line up flat edge of the axle with the flat edge of the frame/shaft and using a rubber mallet, lightly tap the axle into the shaft.
- c. Using a 5/16" allen wrench, attach the socket head cap screws, lock washers, and caps to secure the right arm to the right frame.
- d. Repeat for the left arm.
STEP 4—ATTACH WEIGHT POST ASSEMBLIES
Tools Used in this Step
- 5/16" Allen Wrench (ball end recommended)
- Rubber Mallet
Parts Used in this Step
ITEM | PART# | DESCRIPTION | QTY |
---|---|---|---|
1 | PLS-00-PST000X | ASSEMBLY, PLS WEIGHT HORN (ACTIVE-LONG) | 2 |
2 | PLS-00-PST030X | ASSEMBLY, WEIGHT HORN (STORAGE-SHORT) | 6 |
3 | PLS-00-CAP005 | ALM BOLT CAP | 8 |
4 | C 749B | LOCK WASHER, 3/8", BLK ZP | 8 |
5 | C 622A | SHCS, 3/8"-16 X 3/4" | 8 |
A. Using a 5/16" allen wrench, remove and set aside the socket head cap screws, lock washers, and caps from the active and storage weight post assemblies.
B. Attach the active (long) weight post assemblies to the arm assemblies and attach the storage (short) weight post assemblies to the side frame assemblies:
- a. Line up flat edges of the weight post axles with the flat edges of the shafts and using a rubber mallet, lightly tap the weight post axles into the shafts.
- b. Using a 5/16" allen wrench, attach the socket head cap screws, lock washers, and caps to secure the weight post assemblies to the frame.
STEP 5—ATTACH PADS TO SEAT FRAME
Tools Used in this Step
- 5/16" Allen Wrench (ball end recommended)
Parts Used in this Step
ITEM | PART# | DESCRIPTION | QTY |
---|---|---|---|
N/A | PLS0100 | PAD KIT PLS0100 | 1 |
PAD KIT HARDWARE | |||
1 | C 635 | SHCS, 3/8"-16 X 3-3/4" | 3 |
2 | C 749B | LOCK WASHER, 3/8", BLK ZP | 7 |
3 | C 754B | WASHER, FLAT, 3/8" SAE, BLK | 3 |
4 | C 631A | SHCS, 3/8"-16 X 3" BLK | 4 |
A. Using a 5/16" allen wrench, attach the four socket head cap screws and lock washers to secure the head and back pad assemblies to the seat frame assembly.
CAUTION: Avoid damage to the pads. Verify the head and back pad assemblies include both the pads and the plastic trays.
B. Using a 5/16" allen wrench, attach the three socket head cap screws, lock washers, and flat washers to secure the seat pad assembly to the seat frame assembly.
STEP 6—VERIFY ALL ADJUSTMENTS FUNCTION AS INTENDED
Pull the pop pin out and place it into each of the adjustment holes for both the right and left arms and the seat assembly.
NOTE: The arms have five adjustment holes, the seat has six.
IMPORTANT! Verify the pin inserts in and out of each hole completely.
If any of the adjustments are not functioning as intended, contact TRUE product support:
- service@truefitness.com
- 800.883.8783
- Monday - Friday 8:30am - 5:00pm (CST)
STEP 7—REMOVE PROTECTIVE FILM FROM LOGOS
Diagrams showing the removal of protective film from the TRUE logos.
PREVENTATIVE MAINTENANCE
Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the Safety Instructions section of this document and the items that follow here, should be included in your maintenance program.
IMPORTANT! Always purchase replacement parts from TRUE. Many parts are tested and manufactured specifically for TRUE equipment. Use of unapproved parts may cause serious injury and/or void the limited warranty.
DAILY INSPECTION AND MAINTENANCE
The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance of the machines. These inspections should be performed each day before the equipment is subject to use. TRUE is not responsible for performing or scheduling regular maintenance or inspections.
- Inspect for cleanliness. Wipe and dry the upholstery, frame, and chrome. (See cleaning the equipment.)
- Inspect all adjustment pins, weight stack pins, set screws, gas shocks, snap links, and pulleys if equipped.
- Inspect all safety and instructional decals.
- Inspect all weight stack shields if equipped.
- Verify that rubber hand grips are intact and secure.
- Verify that anti-skid foot grips are intact and secure.
WEEKLY INSPECTION AND MAINTENANCE
The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance of the machines. These inspections should be performed each week. TRUE is not responsible for performing or scheduling regular maintenance or inspections.
- Verify that the adjustment pop pins retract easily and fully engage (when released) into each adjustment disc hole/slot. The pop pins are spring loaded so they should return to the engaged position when you release the knob.
- Verify that the adjustment pin disengages and engages freely when actuating the adjustment mechanism. Be sure that the adjustment pin inserts fully into the adjustment disc.
- Verify that all hardware is tight and that associated frame members are secure. Apply a few small drops of a thread locking compound such as Loctite on any loose bolts.
- Inspect frame for integrity and function. Replace any components at the first sign of wear with only TRUE supplied parts.
OTHER SCHEDULED PREVENTATIVE MAINTENANCE
TRUE recommends that scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
- Monthly: Clean guide rods and lubricate with a Teflon grease if equipped with guide rods.
- Every 6 Months: Lubricate pivot bearing and linear bearings with lithium grease.
CLEANING THE EQUIPMENT
Daily Cleaning
Wipe all machines with a water dampened cloth and dry completely. This includes painted parts, chrome plated parts (except guide rods), plastic parts, and upholstered pads. It is important not to leave parts damp. This will increase the potential for corrosion to occur.
CAUTION: Certain anti-bacterial cleaners and other harsh cleaning agents can induce corrosion on the machine components. These solutions can also dry out and cause cracking and splitting on the upholstery.
Heavy Duty Cleaning
- Guide Rods (if equipped): Clean and lubricate with a Teflon Spray. Be sure to coat the entire guide rod. Spraying lubricant into the cap plate bushings is also recommended.
- Chromed Adjustment Tubes: Wipe away dust and dirt before applying a Teflon spray lubricant. TRUE recommends using Tri-Flow™ or a similar brand.
- Linear Bearings: Clean the linear shaft and lubricate (as required) with Teflon based grease. Keeping linear bearings clean and lubricated is critical to long life and good performance.
- Painted Frames: If you have scuff marks, grease or a heavy dirt buildup on frame components, start with a mild soap solution or a diluted solution of a product such as Simple Green with a dilution of 32:1. If you cannot remove the marks using those methods, use a car polish/cleaner. DO NOT use solvents such as lacquer thinner, mineral spirits or acetone. For deeper scuff marks, use an automobile finish rubbing compound.
- Upholstery: For heavy duty cleaning, use a mild soap solution. This method should be sufficient in the majority of instances. In severe stain cases, you can use a solution of 5-10% household bleach diluted with water. Be sure to test an inconspicuous area first. DO NOT use chemical cleaners on the vinyl upholstery. You can also use a lanolin based hand cleaner to clean your upholstery. Wipe off after cleaning with a damp cloth and thoroughly dry.
- Plastic Parts: Use a mild soap solution to clean dirt and grease marks.
- Labels: Use a mild soap solution to clean dirt and grease marks.
- Shrouds: Use a mild soap solution to clean dirt and grease marks.
CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Warranty. Never pour or spray liquids on any part of the equipment. Allow the equipment to dry completely before using.
CAUTION: If you determine that the equipment needs service, make sure that the equipment cannot be used inadvertently and ensure other users know that the machine needs service.
To order parts or to contact a TRUE authorized service representative, please visit www.truefitness.com.
WARRANTY INFORMATION
ATTENTION OWNER'S:
To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product.
COMMERCIAL WARRANTY
CARDIO
WARRANTY ITEM | VAPOR, APEX | GRAVITY PLUS | GRAVITY | ADX, RO, SURGE |
---|---|---|---|---|
Frame* | 7 Years (with registration) | 7 Years (with registration) | 7 Years (with registration) | 5 Years (with registration) |
Parts | 3 Years | 3 Years | 3 Years | 3 Years |
Consoles | 3 Years | 3 Years | 3 Years | 2 Years |
Labor** | 2 Years (with registration) | 2 Years (with registration) | 1 Year(with registration) | 1 Year (with registration) |
Wear Items*** | 180 Days | 180 Days | 180 Days | 90 Days |
STRENGTH
WARRANTY ITEM | PALLADIUM, FUSE XL, FORCE, FITNESS LINE, ATLAS, XFT, XFW, MP, SM, FT, FS |
---|---|
Frame* | 10 Years (with registration) |
Parts | 5 Years |
Cables and Linear Bearings | 1 Year |
Labor** | 1 Year (with registration) |
Wear Items*** | 90 Days (6 Months for FORCE only) |
FLEXIBILITY
WARRANTY ITEM | STRETCH |
---|---|
Parts | 1 Year |
Wear Items*** | 90 Days |
Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance.
*Frame is the serialized base of the unit and does not include paint or coatings. Frame warranty will equal that of parts warranty unless, within 45 days of purchaser's receipt of this Product (A) the warranty is registered on-line or (B) if the form provided with equipment is filled in, signed by the original purchaser, and mailed to TRUE.
**Labor warranty is available for equipment located within United States. TRUE Fitness equipment is automatically covered under a 6-month Limited Labor Warranty. This 6-month Limited Labor Warranty begins from the date of purchase shown by a valid receipt. If a valid receipt is not available, the 6-month Limited Labor Warranty period begins from the date of manufacture on the originally purchased equipment.
***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key.
See Warranty Details for product registration requirements, terms, conditions, and complete coverage details.
WARRANTY DETAILS
All TRUE Fitness products are distributed by TRUE and are warranted to the original product purchaser and the parts of the TRUE product (the “Product”) listed below. During the applicable Warranty Period, the Product, under normal use and service, shall be free of manufacturing defects in workmanship and materials.
NOTE:
- Standard shipping is included with warranty part replacement.
- Shipping for warranty frame or replacement is included for the period of three years from the original date of purchase.
All Warranty Items are "LIMITED"
- This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owner's manual, accident, misuse, abuse, unauthorized modification, software version upgrades, compatibility with third party/aftermarket hardware, software, applications, or websites.
- TRUE's liability shall under no circumstances exceed the actual amount paid by you for the product, nor shall TRUE under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.
- Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
- TRUE will neither assume nor authorize any person to assure for us any other obligation or liability concerning the sale of this Product. Under no circumstances shall TRUE be liable under this warranty, or otherwise, of any damage to any person or property, including any lost profits or lost savings, for any special, indirect, secondary, incidental, or consequential damages arising out of the use of or inability to use this Product.
- This limited warranty, which is given expressly and in lieu of all other express warranties, constitutes the only warranty made by TRUE.
- The remedies described herein are your sole and exclusive remedies and TRUE's entire liability for any breach of this limited warranty.
- No one is authorized to change, modify, or extend the terms of this limited warranty.
- This limited warranty is in lieu of all other warranties of any kind either expressed or including but not limited to implied warranties of merchant.
- This limited warranty applies to the product only while the product remains in the possession of the original purchaser and is not transferable.
- This limited warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this limited warranty will be void unless the written authorization of TRUE is first obtained).
- The "Warranty Period" for this limited warranty shall be for the duration forth in the applicable charts, beginning from the date of original purchase; provided, however, except to the extent prohibited by applicable law, the “Warranty Period" shall only be six months for labor (from the date of original purchase) unless, within 45 days of purchaser's receipt of this Product (A) the warranty is registered on-line or (B) if the form provided with equipment is filled in, signed by the original purchaser, and mailed to TRUE.
- All serial numbers must be intact on the Product for this limited warranty to be valid.
- Installation or download of any 3rd party or after-market products will result in voided warranty. This includes, but is not limited to, electrical and mechanical parts, software, or applications.
- TRUE will ship to an authorized service provider any new or rebuilt replacement part or component, or at our option, replace or refund the Product.
- Replacement parts are warranted for the remaining portion of the original warranty period.
- Proof/receipts of necessary maintenance may be required within 30 days of requested warranty part or service.
- This limited warranty does not apply to the performance of the heart rate accuracy will not be warranted as performance varies, based on user's physiology, age, method of use, and other external factors.
WARRANTY REGISTRATION
Thank you for purchasing a TRUE product!
To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product.
How to register your product:
- Online: Simply visit our website at truefitness.com and register your product warranty in one simple step.
- QR Code: Scan the QR code below with your smartphone to be taken directly to the registration page.
- By Mail: Complete the information below and mail to: TRUE Product Support, 865 Hoff Road, St. Louis, MO 63366
PLEASE RETAIN THIS PORTION FOR YOUR RECORDS
BASE SERIAL NUMBER:
[Diagram showing base serial number location]
TRUE FITNESS TECHNOLOGY, INC
865 HOFF RD, ST LOUIS MISSOURI 63366 USA
MODEL NO: PLSXXXX
SERIAL NO: 23-PLSXX00000