TRUE Fitness PLS1200 Leg Extension

Important Information

All products shown are prototype. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice.

For the most up-to-date version of this manual, please visit: truefitness.com/services-support/user-manuals/

Contacting Support

Support Team:

For pre or post-installation questions, call toll-free Monday - Friday 8:30am - 5:00pm (CST):

• Commercial Direct Customers and Corporate Accounts: 800.868.8783
• Retail Customers and Distributors: 800.883.8783

Email Support:

• Commercial Direct Customers and Corporate Accounts: service.direct@truefitness.com
• Retail Customers and Distributors: service@truefitness.com
• Service International: int.service@truefitness.com

When contacting TRUE, please have the following information ready:

• Serial Number of Unit
• Contact Information (Full Name, Email, Phone Number)
• Address of Facility or Residence
• Detailed Description of Symptom (with pictures or video if applicable)

Sales Team:

For product inquiries, please contact:

• Phone: 800.426.6570
• Email: sales@truefitness.com
• Hours: Monday - Friday 8:30am - 5:00pm (CST)

Reporting Freight Claims or Parts Damage

Severe Damage (Obvious damage to external packaging and internal product): Please refuse the shipment and contact TRUE product support or sales support. A replacement shipment will be sent upon receipt of the damaged shipment.

Slight Damage (Minimal damage to external packaging with unknown internal damage): Sign the bill of lading as damaged. Gather serial number, model number, description of damage, and photos. Contact TRUE product support or sales support.

Concealed Damage (No damage to external packaging but internal damage): Notify the carrier immediately. Gather serial number, model number, description of damage, and photos. Contact TRUE product support or sales support.

Safety Instructions

Facility and User Safety Precautions

• Review all warning labels and the facility safety sign.
• Ensure users understand machine operation. Refer to the instructional procedure label.
• Train all users on proper equipment use and potential hazards. Maximum user weight: 400 lbs / 182 kg.
• Use machines only for intended exercises.
• Do not modify the machine.
• Do not attach straps, resistance bands, or other means to the framework for stretching or bodyweight exercises, as this can lead to instability and crushing injuries.
• Keep children away from equipment. Adults should supervise teenagers.
• Users should receive a thorough medical exam before starting an exercise program.
• If the machine is damaged or inoperable, place an "OUT OF ORDER, DO NOT USE" sign on it until repaired. Use only TRUE supplied replacement components.
• Instruct users not to wear loose or dangling clothing or have headphone wires hanging.
• Do not attempt to free jammed assemblies yourself.
• On Plate Loaded and Free Weight Machines:
• Use spotters as advised by facility staff.
• Load weight plates evenly and carefully.
• Inspect safety stops or catches for proper operation before use. Ensure members are instructed on how to operate and adjust safety mechanisms.
• Use standard Olympic size weight plates with a 50mm bore (1.9").
• Do not exceed the maximum weight capacity. Maximum plate size: 45 lbs / 20 kg.

Installation Safety Precautions

• Read the installation manual entirely before assembly.
• Ensure adequate space for safe access and operation. Installation must meet ADA requirements.
• Install on a solid level surface (no more than 1/8″ deviation over 10').
• TRUE recommends anchoring equipment to the floor for stability. Contact a qualified contractor for appropriate fastening systems.
• Use 3/8" diameter hardware (10 mm) for anchoring. Anchors require a minimum pull-out force of 220 lbs / 110 kg per position.
• When attaching to the floor, do not use the anchor to remove gaps between the foot and floor; use a shim instead.
• Use all provided anchoring locations.
• DO NOT install near pools, hot tubs, or other damp locations.
• Ensure all hardware is tight before use.
• Refer to Assembly Instructions for disassembling any preassembled materials.

Maintenance Safety Precautions

• Refer to the maintenance schedule table.
• Daily Checks:
• Verify all adjustments are possible and carried out with ease. Ensure adjustment pins insert fully without binding.
• Verify safety catches and stops are in proper working order.
• Verify smooth, noise-free, and non-binding exercise performance.
• Weekly Checks:
• Nuts, Bolts, and Fasteners: Check tightness. Retighten loose hardware or use Loctite Threadlocker 242.
• Frames and Lifting Arms: Inspect for integrity and function. Replace components at the first sign of wear using only TRUE supplied parts.
• Replace any warning label at the first sign of wear.

General Care and Maintenance

Preventative maintenance is crucial for function and safety. Facilities must establish written guidelines and records for maintenance.

• Nuts, bolts, and fasteners: Check tightness weekly. Retighten or use Loctite® Threadlocker 242. Ensure all hardware is tight before use.
• Safety catches: Inspect catches, stop rods, and fasteners. Tighten loose hardware and replace components at first signs of wear.
• Frames: Sweat, disinfecting sprays, and spills can cause corrosion. Wipe machines with a damp cloth and dry completely daily. This includes painted parts, chrome parts, and upholstered pads.
• Painted and chrome plated parts: Use Simple Green (32:1 dilution) for light dirt. Use Turtle Wax Polishing Compound or car polish for heavier dirt/grease. DO NOT use solvents (lacquer thinner, acetone, etc.). For scuffs, use soft scrub cleanser. Ensure parts are dry.
• Exercise instruction labels: Clean with soap and water.
• Bronze bushings: Check monthly for wear and replace as needed.
• Linear bearing shafts: Wipe weekly. Apply a thin layer of Teflon® (PTFE) grease weekly (TRUE recommends Magnalube®).
• Replace any component with only TRUE supplied parts.
• Ensure all hardware is tight before use.
• Retain these instructions for future reference. Contact your TRUE dealer or TRUE product support (service@truefitness.com | 800.883.8783) with questions.

Commercial Maintenance Schedule

Compliances: This equipment complies with all applicable codes and regulations. For a complete list, visit www.truefitness.com.

Dimensions and Weights

Assembled Dimensions (W x D x H): 49" x 55" x 43" / 124.5 cm x 139.7 cm x 109.2 cm

• Width: 49" / 124.5 cm
• Depth: 55" / 139.7 cm
• Height: 43" / 109.2 cm

• Product Weight: 231 lbs / 104.8 kg
• Maximum User Weight: 400 lbs / 182 kg
• Maximum Load (User Weight + Weight Plates): 670 lbs / 304 kg

Post Capacity

Illustration of active post and weight plate (45 LB / 20 KG).

Label Locations

Diagrams showing label placements on the machine.

Warning and Intended Use Labels

WARNING: Replace all labels that may be worn, damaged, or missing. Contact TRUE product support (service@truefitness.com | 800.883.8783) to replace decals.

Assembly Instructions

Note: Supplemental video available at TRUEFitnessServiceVids.

Preassembly Checklist

CAUTION: Use caution when assembling. Requires two or more people. Avoid damage to product and pads. DO NOT use a box cutter.

Verify Box Contents: Contact product support if any parts are missing.

Tools Needed for Assembly

• Wire Cutters or Scissors
• #2 Phillips Screwdriver or Electric Screwdriver
• 5/16" and 5/32" Allen Wrenches
• Rubber Mallet
• Retaining Ring Pliers or Flat Head Screwdriver

Box Contents

This product ships in multiple cartons. Ensure all parts are present before assembly.

Assembly Steps

Step 1: Attach Seat Back to Seat Frame

Tools Used: Wire Cutters, 5/32" and 5/16" Allen Wrench, Rubber Mallet

Parts Used:

Overview of seat back assembly parts.

A. Using wire cutters, remove zip ties from the seat frame axles.

B. Using a 5/16" allen wrench, remove socket head cap screws, lock washers, caps, and axles from the linkage plates.

C. With two people, align the seat back assembly with the linkage plates. Secure using the removed axles, caps, lock washers, and screws. Finger tighten first, then use 5/16" and 5/32" allen wrenches to fully tighten all hardware.

Diagrams illustrating the attachment of the seat back to the seat frame.

Step 2: Attach Leg Assembly to Lifting Arm Assembly

Tools Used: Retaining Ring Pliers or Flat Head Screwdriver, 5/16" Allen Wrench

Parts Used:

A. Using a 5/16" allen wrench and retaining ring pliers, remove the socket head cap screw, lock washers, cap, and retaining ring from the leg assembly.

B. Attach the leg assembly to the lifting arm assembly.

C. Using retaining ring pliers and a 5/16" allen wrench, securely fasten the retaining ring, cap, lock washer, and socket head cap screw.

Diagrams showing the attachment of the leg assembly to the lifting arm assembly, with a close-up of the retaining ring installation.

Step 3: Attach Handle to Seat Frame Assembly

Tools Used: 5/16" Allen Wrench

Parts Used:

A. Using a 5/16" allen wrench, remove socket head cap screws, lock washers, and flat washers from the seat frame assembly.

B. Align the handle assembly with the seat frame assembly. Finger tighten using the removed hardware.

C. Use a 5/16" allen wrench to fully tighten the hardware.

Diagrams showing the attachment of the handle to the seat frame.

Step 4: Attach Weight Post Assembly

Tools Used: 5/16" Allen Wrench, Rubber Mallet

Parts Used:

A. Using a 5/16" allen wrench, remove the socket head cap screw, lock washer, and cap from the active weight post assembly.

B. Attach the active weight post assembly to the lifting arm assembly.

a. Align the flat edge of the weight post axle with the flat edge of the shaft. Use a rubber mallet to tap the axle into the shaft.

b. Using a 5/16" allen wrench, attach the socket head cap screw, lock washer, and cap to secure the weight post assembly.

Diagrams showing the attachment of the weight post assembly.

Step 5: Attach Pads to Seat Frame and Leg Assembly

Tools Used: 5/16" Allen Wrench

Parts Used:

A. Using a 5/16" allen wrench, attach the two socket head cap screws and lock washers to secure the back pad assembly to the seat frame assembly.

CAUTION: Avoid damage to the pads. Verify the back pad assembly includes both the pad and the plastic tray.

B. Using a 5/16" allen wrench, attach the six socket head cap screws, lock washers, and flat washers to secure the seat pad assemblies to the seat frame assembly.

C. Using a 5/16" allen wrench, attach the socket head cap screw, lock washer, and flat washer to secure the roller pad assembly to the leg assembly.

Diagrams illustrating the attachment of the pads.

Step 6: Verify Adjustments Function

Pull the pop pin out and place it into each adjustment hole for the seat assembly. Verify the pin inserts and retracts completely.

If adjustments are not functioning as intended, contact TRUE product support: service@truefitness.com | 800.883.8783 (Monday - Friday 8:30am - 5:00pm CST).

Diagram showing the pop pin adjustment.

Step 7: Remove Protective Film from Logo

Diagram showing the removal of protective film from the logo.

Preventative Maintenance

Preventative maintenance is crucial for function and safety. Facilities must establish written guidelines and records.

IMPORTANT: Always purchase replacement parts from TRUE. Use of unapproved parts may cause injury and void the warranty.

Daily Inspection and Maintenance

These inspections are critical for safety and optimum performance. Perform daily before use.

• Inspect for cleanliness. Wipe and dry upholstery, frame, and chrome.
• Inspect all adjustment pins, weight stack pins, set screws, gas shocks, snap links, and pulleys.
• Inspect all safety and instructional decals.
• Inspect all weight stack shields.
• Verify rubber hand grips are intact and secure.
• Verify anti-skid foot grips are intact and secure.

Weekly Inspection and Maintenance

These inspections are critical for safety and optimum performance. Perform weekly.

• Verify adjustment pop pins retract and engage fully.
• Verify adjustment pin disengages and engages freely. Ensure the pin inserts fully into the adjustment disc.
• Verify all hardware is tight and frame members are secure. Apply thread locking compound (e.g., Loctite) on loose bolts.
• Inspect frame for integrity and function. Replace components at the first sign of wear using TRUE supplied parts.

Other Scheduled Preventative Maintenance

TRUE recommends maintenance by a qualified service technician. Contact your dealer or visit www.truefitness.com.

• Monthly: Clean guide rods and lubricate with Teflon grease.
• Every 6 Months: Lubricate pivot bearings and linear bearings with lithium grease.

Cleaning the Equipment

Daily Cleaning

Wipe all machines with a water-dampened cloth and dry completely. This includes painted parts, chrome plated parts (except guide rods), plastic parts, and upholstered pads. Do not leave parts damp to prevent corrosion.

CAUTION: Certain anti-bacterial cleaners and harsh cleaning agents can cause corrosion, dry out, and crack upholstery.

Heavy Duty Cleaning

• Guide Rods: Clean and lubricate with Teflon Spray.
• Chromed Adjustment Tubes: Wipe away dust/dirt before applying Teflon spray lubricant (e.g., Tri-Flow™).
• Linear Bearings: Clean linear shafts and lubricate with Teflon-based grease.
• Painted Frames: For scuff marks or dirt, use mild soap solution or Simple Green (32:1). For stubborn marks, use car polish/cleaner. DO NOT use solvents. For deeper scuffs, use automobile finish rubbing compound.
• Upholstery: Use mild soap solution. For severe stains, use a 5-10% bleach solution diluted with water (test in an inconspicuous area first). DO NOT use chemical cleaners on vinyl. Lanolin-based hand cleaner can also be used. Wipe clean and dry thoroughly.
• Plastic Parts: Use mild soap solution.
• Labels: Use mild soap solution.
• Shrouds: Use mild soap solution.

CAUTION: Do not use acidic cleaners, as this will weaken paint/coatings and may void the warranty. Never pour or spray liquids on equipment. Dry completely before use.

CAUTION: If equipment needs service, ensure it cannot be used inadvertently and inform other users.

To order parts or contact a TRUE authorized service representative, visit www.truefitness.com.

Warranty Information

ATTENTION OWNER'S: Register your product within 45 days of receipt to receive full warranty benefits.

Commercial Warranty

Cardio

Strength

Flexibility

*Frame is the serialized base of the unit and does not include paint or coatings. Frame warranty equals parts warranty unless registered within 45 days of receipt.

**Labor warranty is available within the United States. A 6-month Limited Labor Warranty applies from the date of purchase or manufacture if no receipt is available.

***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key.

See Warranty Details for product registration requirements, terms, conditions, and coverage details.

Warranty Details

All TRUE Fitness products are warranted to the original purchaser against manufacturing defects in workmanship and materials under normal use and service.

NOTE:

• Standard shipping is included with warranty part replacement.
• Shipping for warranty frame or replacement is included for three years from the original date of purchase.

All Warranty Items are "LIMITED"

• This limited warranty does not cover damage from improper assembly/installation, accident, misuse, abuse, unauthorized modification, failure to provide maintenance, or software/hardware compatibility issues.
• TRUE's liability shall not exceed the amount paid for the product. TRUE is not liable for consequential, incidental, special, or punitive damages or losses.
• Some states/countries may not allow limitations on incidental or consequential damages.
• TRUE will not assume or authorize any person to assure any other obligation or liability concerning the sale of this Product.
• This limited warranty is given expressly and in lieu of all other express warranties.
• The remedies described herein are sole and exclusive remedies.
• No one is authorized to change, modify, or extend the terms of this limited warranty.
• This limited warranty is in lieu of all other warranties, including implied warranties of merchantability.
• This limited warranty applies only while the product remains with the original purchaser and is not transferable.
• This limited warranty is VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician.
• The "Warranty Period" begins from the date of original purchase, except that labor warranty is six months unless registered within 45 days of receipt.
• All serial numbers must be intact on the Product.
• Installation or download of 3rd party/aftermarket products voids the warranty.
• TRUE will ship replacement parts or refund the product at its option.
• Replacement parts are warranted for the remaining portion of the original warranty period.
• Proof of maintenance may be required within 30 days of requested warranty part or service.
• This warranty does not apply to heart rate accuracy, which varies by user.

Warranty Registration

Thank you for purchasing a TRUE product! Register your product within 45 days of receipt for full warranty benefits.

How to register:

• Online: Visit truefitness.com.
• QR Code: Scan the QR code to be taken to the registration page.
• By Mail: Complete the information below and mail to: TRUE Product Support, 865 Hoff Road, St. Louis, MO 63366.

PLEASE RETAIN THIS PORTION FOR YOUR RECORDS

BASE SERIAL NUMBER:

[Diagram showing base serial number location]

[TRUE FITNESS TECHNOLOGY, INC. information and sample serial number label]

Warranty Registration Form: